CarePayment
CarePayment is a privately held patient financing company that partners with U.S. hospitals and health systems to offer 0.00% APR financing programs to patients. Its integrated platform supports omni-channel engagement, EHR integration, and a Hybrid Financing model blending recourse and non-recourse structures.
- Company typePrivate
- Founded1991
- HeadquartersNashville, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What CarePayment does
CarePayment Technologies Inc. is a privately held patient financing and financial engagement company founded in 2007 and headquartered in Beaverton, Oregon, with a secondary office in Nashville, Tennessee. The company partners with healthcare providers — primarily hospitals and health systems across the United States — to offer 0.00% APR patient financing programs that require no application, no credit check, and have no impact on patient credit scores. CarePayment's underlying platform is an integrated patient financial engagement solution that supports the full revenue cycle (Pre-Care, Post-Care, and Pre-Bad Debt) and combines a member portal with text-to-pay, omni-channel digital outreach powered by Acoustic Campaign, EHR integration (including Epic), and an intelligent account servicing workflow. The May 2025 Hybrid Financing product dynamically blends recourse and non-recourse financing structures with payment terms up to 72 months. Program accounts are issued by Republic Bank & Trust Company, providing the banking and consumer-credit-compliance backbone of the offering, while CarePayment earns revenue primarily through subscription-style program fees paid by provider partners. CarePayment operates in more than 2,000 U.S. provider locations and has served more than 6.1 million patients, supported by enterprise field sales targeting large health systems, supplemented by a content-driven marketing engine anchored in KLAS and Black Book Research industry recognition.
CarePayment firmographics
Firmographics- Name
- CarePayment
- Legal name
- CarePayment Technologies Inc.
- Website
- https://www.carepayment.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CarePayment is a privately held patient financing company that partners with U.S. hospitals and health systems to offer 0.00% APR financing programs to patients. Its integrated platform supports omni-channel engagement, EHR integration, and a Hybrid Financing model blending recourse and non-recourse structures.
- Ownership category
- akta.pro rank
CarePayment industry classification
Industry- Product category
- Healthcare Patient Financing
- NAICS
- Health and Welfare Funds (525120), Health and Welfare Funds (52512)
- SIC
- Personal Credit Institutions (6141)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
- akta.pro secondary industries
- Healthcare & Medical POS Financing (FSAKAFAI), Healthcare Billing & Patient Payments Presentment (FSAMAJAH)
Keywords
Where CarePayment is headquartered
LocationHeadquarters
- HQ city
- Nashville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CarePayment business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Provider Program Fees: Healthcare providers pay CarePayment's program fees to offer the 0.00% APR financing solution to their patients. The provider pays for access to the patient financing platform and the associated services including account management, patient engagement, and payment processing. This is the primary revenue stream.
- Hybrid Financing Revenue: With the Hybrid Financing model launched in May 2025, CarePayment offers dynamic recourse and non-recourse options. Providers benefit from balance-driven repayment terms up to 36 months (extended to 72 months upon patient request), with revenue generated through program fees tied to account volume and management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Patient 0.00% APR Financing |
| Other | Multi-year contract | Hybrid Financing Program |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
CarePayment product offering
Product offeringCore offering
CarePayment partners with healthcare providers to offer patients 0.00% APR interest-free financing for medical bills. The integrated patient financial engagement platform spans Pre-Care, Post-Care, and Pre-Bad Debt stages of the revenue cycle and includes recourse, non-recourse, and Hybrid Financing options. Providers pay recurring program fees for access to the platform, omni-channel patient engagement tools, and account servicing, while patients access financing through their provider's program.
Product overview
CarePayment is a patient financial engagement and financing company offering a unified platform centered on 0.00% APR patient financing. The core CarePayment Integrated Engagement Platform provides interest-free financing across all revenue cycle stages (Pre-Care, Post-Care, and Pre-Bad Debt) with recourse, non-recourse, and hybrid financing options. The platform includes a redesigned Member Portal with text-to-pay functionality, intelligent omni-channel engagement powered by Acoustic Campaign for personalized patient outreach, and a comprehensive Patient Financial Engagement Playbook for provider guidance. The May 2025 Hybrid Financing launch introduced dynamic blending of recourse and non-recourse models based on patient and provider needs.
Differentiator
Problem solved
Functional benefit
Brands
- Hybrid Financing: Industry's first model that dynamically blends recourse and non-recourse financing based on patient and provider needs, allowing providers to reduce risk while improving payment outcomes.
Products and services
- CarePayment Integrated Engagement Platform Core patient financing platform providing 0.00% APR interest-free financing solutions across Pre-Care, Post-Care, and Pre-Bad Debt stages of the revenue cycle. Supports recourse, non-recourse, and hybrid programs with flexible terms. Backed by Republic Bank & Trust Company and compliant with state and federal consumer credit laws. Requires no application and is available to all patients regardless of credit. Sold to U.S. hospitals and health systems.
- Hybrid Financing Industry-first financing program that dynamically blends recourse and non-recourse financing based on patient and provider needs. Qualified accounts are seamlessly moved from recourse to non-recourse status, maximizing cash flow while reducing financial risk. Balance-driven repayment terms up to 36 months, extendable to 72 months upon patient request. Sold to healthcare providers as part of their program.
Quantifiable outcome
- 89% of patients were more satisfied with their providers after they began offering CarePayment
- +6 more outcomes
Companies that use CarePayment
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles1 record
CarePayment technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature5 records
CarePayment partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered strategic.
- EpicstrategicEpic is a leading Electronic Health Record (EHR) platform. CarePayment has seamless integration into Epic and other leading EHR platforms, enabling automated data exchange and streamlined patient enrollment processes for providers using Epic systems.
- AcousticstrategicAcoustic is a global independent marketing cloud provider with over 3,500 brand clients including Fortune 500 companies. CarePayment partnered with Acoustic Campaign to drive highly targeted, intelligence-based outreach for patient engagement and payment communication. This powers CarePayment's omni-channel approach to patient communication.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
CarePayment competitors and assessment
Company assessmentDirect peers
- ClearBalance Healthcare: ClearBalance is one of the most direct competitors to CarePayment, offering patient financing and engagement programs to hospitals and health systems with revolving credit lines and patient-friendly repayment terms.
- AccessOne: AccessOne provides patient financing solutions to healthcare providers, including low- and no-interest payment plans integrated with hospital billing systems — directly competing with CarePayment in the patient financing category.
Broad incumbents
- CareCredit (Synchrony Financial): CareCredit is the largest dedicated healthcare financing product, offered through Synchrony Financial. It is a deferred-interest credit card for medical expenses and competes with CarePayment across provider and patient adoption.
Emerging players
- Cedar: Cedar is a healthcare consumer engagement and patient billing platform used by major health systems. It overlaps with CarePayment on patient financial engagement, digital bill pay, and communication workflows, though Cedar does not underwrite financing itself.
- VisitPay (Waystar): VisitPay, acquired by Waystar, offers a patient financial engagement and billing platform that competes with CarePayment's Member Portal and omni-channel patient engagement capabilities across health systems.
- PatientFi: PatientFi offers patient financing primarily for elective and self-pay procedures (cosmetic, dental, vision), competing with CarePayment in portions of the patient financing market with installment-based lending.
- Paytient: Paytient provides employer-sponsored healthcare payment and financing solutions, addressing affordability gaps for patients via benefit plans — overlapping with CarePayment's mission of bridging medical bill affordability.
- Cleo Health: Cleo offers a healthcare financing and rewards platform for employer-sponsored benefit plans, providing interest-free or low-cost payment options for medical expenses similar to CarePayment's patient-friendly model.
Others
- Republic Bank & Trust Company: Republic Bank & Trust Company is CarePayment's core banking partner that issues program accounts. While not a competitor, Republic Bank's commercial banking relationships and card-issuing capabilities make it a structurally important ecosystem participant.
- Akasa (formerly Health Catalyst): Akasa is a healthcare revenue cycle automation platform that touches patient billing and financial engagement workflows adjacent to CarePayment's provider-side value proposition, addressing bad debt and self-pay collections.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CarePayment social profiles
Digital presenceCarePayment compliance and trust
Trust signalCompliance1 record
CarePayment financial estimates
Financial estimateRevenue estimate
Valuation estimate
CarePayment leadership team
Management profileNumber of profiles
Profiles5 records
CarePayment funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CarePayment M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CarePayment
What does CarePayment do?
CarePayment partners with healthcare providers to offer patients 0.00% APR interest-free financing for medical bills. The integrated patient financial engagement platform spans Pre-Care, Post-Care, and Pre-Bad Debt stages of the revenue cycle and includes recourse, non-recourse, and Hybrid Financing options. Providers pay recurring program fees for access to the platform, omni-channel patient engagement tools, and account servicing, while patients access financing through their provider's program.
Is CarePayment a public or private company?
CarePayment is a private company. It is classified as unknown and is currently operating.
When was CarePayment founded?
CarePayment was founded in 1991. It employs 51 to 100 people.
Where is CarePayment based?
CarePayment is headquartered in Nashville, United States, in the North America region.
How does CarePayment make money?
Two revenue lines are on record. Provider Program Fees are the primary driver. The others are hybrid Financing Revenue.
Who are CarePayment's main competitors?
Direct peers on record are ClearBalance Healthcare and AccessOne. CareCredit (Synchrony Financial) is listed as a broad incumbent. Emerging players are Cedar, VisitPay (Waystar), PatientFi, Paytient and Cleo Health. Others are Republic Bank & Trust Company and Akasa (formerly Health Catalyst).
Does CarePayment have an API?
No public API is recorded for CarePayment.
What industry is CarePayment in?
CarePayment's product category is Healthcare Patient Financing. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAKAFAI, Healthcare & Medical POS Financing. Its NAICS code is 525120 and its SIC code is 6141.