EMMA Systems
EMMA Systems provides airports, airlines, ground handlers, and air traffic control providers with a SaaS-based, AI-driven platform for collaborative decision making, real-time operational visibility, and predictive analytics across airport operations.
- Company typePrivate
- Founded2018
- HeadquartersDoha, Qatar
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What EMMA Systems does
EMMA Systems is a private aviation technology company founded in 2018 and headquartered in Doha, Qatar, that provides airports, airlines, ground handlers, and air traffic control providers with a SaaS-based, AI-driven platform for collaborative airport operations management. Its flagship product, EMMA (Environmental and Movement Monitoring for Airports), functions as a single version of truth across operational stakeholders, integrating data from ATC, airlines, airports, and ground handlers into real-time dashboards and predictive forecasts. The product portfolio centers on A-CDM (Airport Collaborative Decision Making) and includes add-on modules for total airport management (TAM), terminal management (TMS), pre-departure sequencing (PDS), an Airport Operations Management System (AOMS), an Information Broker integration layer, and a Unified Data Platform, all built on a microservices architecture that the company claims reduces implementation timelines from months or years to weeks.
The platform's technical differentiators are AI/ML prediction models trained on per-airport operational patterns to forecast taxi times, turnaround times, and delays, plus configurable Concept of Operations (ConOps) adaptation aligned to EUROCONTROL A-CDM standards. Revenue is generated through multi-year enterprise SaaS subscriptions sold via direct field sales and a growing network of regional channel partners (ALPHA CIM for francophone markets, AP Tech for Poland, SCADIA Consultores for Latin America). Active deployments include Hamad International Airport, Brussels South Charleroi Airport, Zagreb Airport, and Oman Airports, with nine US airports in pilot phase as part of an explicit North American expansion strategy backed by a dedicated US business development team.
The company is venture-backed, with disclosed funding from Qatar Development Bank, QSTP Tech Venture Fund (Qatar Foundation), Al Khor Holding, and Plus VC, and operates offices in Doha, Orlando, Wilmington (Delaware), and Finland. Leadership is led by co-founders Wisam Costandi (CEO) and Mohammad Hourani (COO), with recent senior commercial hires from ADB SAFEGATE, To70, and major European and Middle Eastern airports. A co-developed Integrated Airport Experience Management (I-AEM) framework with Rheinberry Consulting, including a Passenger Digital Twin concept, signals a roadmap pivot toward passenger-centric operations.
EMMA Systems firmographics
Firmographics- Name
- EMMA Systems
- Legal name
- EMMA Systems
- Website
- https://emma.aero
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EMMA Systems provides airports, airlines, ground handlers, and air traffic control providers with a SaaS-based, AI-driven platform for collaborative decision making, real-time operational visibility, and predictive analytics across airport operations.
- Ownership category
- akta.pro rank
EMMA Systems industry classification
Industry- Product category
- Airport Operations Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- iPaaS (Cloud Integration Platforms) (HDAEAIAB), Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where EMMA Systems is headquartered
LocationHeadquarters
- HQ city
- Doha
- HQ country
- Qatar
- HQ region
- Middle East
Offices4 records
Markets served
EMMA Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: EMMA is a SaaS-based platform providing airport operations management solutions. Revenue is generated through subscription fees for platform access, with implementation, training, and support services included in the overall engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise platform pricing - quote-based |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
EMMA Systems product offering
Product offeringCore offering
EMMA Systems provides a SaaS-based, AI-driven platform for airports, airlines, and aviation stakeholders that creates a real-time and forecasted view of operations and performance. The platform centralizes data from multiple aviation partners (airport operators, airlines, ground handlers, air traffic control) into a unified dashboard, with AI/ML capabilities for predicting taxi times, turnaround times, and delays. Core offerings include A-CDM (Airport Collaborative Decision Making), Total Airport Management (TAM), Terminal Management System (TMS), and Pre-Departure Sequencing (PDS), deployed via a microservices architecture for rapid integration with existing airport legacy systems.
Product overview
EMMA Systems offers a SaaS-based, AI-driven platform for airports, airlines, and stakeholders that creates a unique real-time and forecasted view on operations and performance. The core offering is the EMMA platform, which serves as the central hub connecting multiple modules. The product portfolio includes A-CDM (Airport Collaborative Decision Making) as the foundational platform for pre-departure sequencing and turnaround optimization, complemented by AOMS (Airport Operations Management System) for comprehensive operations management, TAM (Total Airport Management) for unified airport oversight, TMS (Terminal Management System) for passenger flow optimization, PDS (Pre-Departure Sequencing) for departure management, Information Broker for system integration, Unified Data Platform for data consolidation, Airport Acumen Portal for analytics, and the upcoming EMMA Marketplace for extensibility. The platform uses a microservices architecture that enables rapid feature deployment and seamless integration of multiple data sources, reducing implementation time from months or years to weeks.
Differentiator
Problem solved
Functional benefit
Products and services
- EMMA Platform (Environmental and Movement Monitoring for Airports) Flagship SaaS-based AI-driven platform providing a unique real-time and forecasted view on airport operations and performance. EMMA creates visibility and predictability for airports, airlines, and stakeholders through AI-powered analytics, integrating information from all aviation partners into web dashboards that connect multiple legacy systems.
- A-CDM (Airport Collaborative Decision Making) Airport Collaborative Decision Making platform that enhances operational efficiency through real-time data sharing among airport operators, airlines, ground handlers, and air traffic control. Features include variable taxi calculations, delay prediction, configurable displays, turnaround optimization, and pre-departure sequencing to improve predictability and reduce delays.
- TAM (Total Airport Management)
Quantifiable outcome
- Average taxi-out time savings between 0.25 and 3 minutes per departure
- +5 more outcomes
Companies that use EMMA Systems
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
EMMA Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature8 records
EMMA Systems partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- RheinberrycoreEMMA Systems and Rheinberry co-developed the Integrated Airport Experience Management (I-AEM) vision - a next-generation framework concept that aligns airport performance around the passenger journey rather than isolated silos. The partnership integrates real-time data, shared milestones, and Passenger Digital Twin for predictive planning and coordinated decision making.
- ALPHA CIMcoreParis-based integrator ALPHA CIM extends EMMA Systems' offering to French-speaking airports. ALPHA CIM provides integration, first-line support, and commercialization of the A-CDM solution in francophone markets. The partnership supports EMMA's expansion strategy in French-speaking territories.
- AP TechcorePolish aviation specialist AP Tech expanded its portfolio with EMMA Systems' A-CDM solution. The partnership allows AP Tech to offer a unique airport management suite combining its airside and ATC solutions (A-SMGCS, ALCMS) with EMMA's A-CDM platform for leading airports in Poland.
- SCADIA ConsultorescoreBogota-based Colombian airport consultancy SCADIA Consultores partnered with EMMA Systems to expand offerings to Spanish-speaking airports in Latin America. SCADIA provides airport consultancy services with EMMA's A-CDM solution for airports in Colombia and beyond.
- Shanfari Special Projects LLCcoreShanfari Special Projects LLC partnered with EMMA Systems and Oman Airports to implement the Advanced Airport Operations Management Platform/A-CDM. The partnership supports deployment and localization efforts for Oman Airports operations.
- Airport Council International (ACI)coreEMMA Systems is a member of ACI Europe, APAC, and North America, and recently joined the World Business Partner Committee and ACRIS Committee. Membership enables collaboration with industry leaders, sharing best practices, and contributing to the development of airport management solutions globally.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
EMMA Systems competitors and assessment
Company assessmentDirect peers
- SITA: SITA is a multinational aviation IT specialist whose portfolio includes A-CDM, airport operations management, and collaborative decision-making tools used by hundreds of airports globally. It is the most direct incumbent to EMMA in the A-CDM category, with established relationships with airlines, airports, and ANSPs.
- ADB SAFEGATE: ADB SAFEGATE provides airfield lighting, air traffic control, and airport gate/dock management solutions including A-CDM and ramp operations software. It is one of the largest integrated airport operations vendors globally and notably the prior employer of EMMA's Global Sales Director, making it a directly comparable competitor in the same A-CDM and turnaround optimization space.
- Collins Aerospace (formerly ARINC): Collins Aerospace offers airport operations solutions through its ARINC heritage, including flight information, A-CDM, and airport surface management tools. As a major aviation systems integrator with deep airline and ANSP relationships, it competes directly with EMMA for A-CDM and Total Airport Management deployments.
- Veovo: Veovo provides AI-driven predictive analytics for airports and ground transportation, including passenger flow, turnaround forecasting, and operational optimization. Its focus on machine learning for airport operations closely parallels EMMA's AI/ML prediction engine for taxi and turnaround times.
- INFORM GmbH: INFORM provides ground handling, airport resource planning, and turnaround management software to airlines, ground handlers, and airports. Its operations research-driven approach to ground operations and turnaround optimization overlaps with EMMA's Pre-Departure Sequencing and turnaround coordination modules.
- TAV Technologies: TAV Technologies is the IT arm of TAV Airports and provides airport operations, A-CDM, and resource management solutions to airports worldwide. It is a direct competitor in airport operations software with similar functional coverage to EMMA's AOMS and A-CDM modules.
Broad incumbents
- Amadeus Airport IT: Amadeus is a broad travel technology incumbent whose airport IT portfolio includes operations management and passenger processing solutions sold to airports globally. While not exclusively A-CDM-focused, it competes for the same airport IT budgets as EMMA across larger deployments.
- Saab Digital Air Traffic Solutions: Saab provides air traffic management, digital towers, and surface management solutions for airports and ANSPs, with overlapping A-CDM and collaborative decision-making capabilities. As a broader defense and aerospace incumbent, it competes with EMMA for ANSP-integrated A-CDM opportunities.
- NATS (formerly National Air Traffic Services): NATS is a UK-based air traffic services provider that also develops and sells airport and airspace optimization software, including A-CDM-related solutions. It is a comparable participant in the aviation ecosystem that overlaps with EMMA's ATC stakeholder focus and broader airspace integration ambitions.
Emerging players
- Aertec Solutions: Aertec Solutions is an international engineering and airport technology consultancy that provides operational consulting and digital solutions to airports, including emerging A-CDM and airport intelligence offerings. It is comparable to EMMA as a smaller, specialist player addressing the same airport operations and decision-making problems.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
EMMA Systems social profiles
Digital presenceEMMA Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
EMMA Systems leadership team
Management profileNumber of profiles
Profiles5 records
EMMA Systems funding detail
Funding detailFunding overview
Funding rounds5 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EMMA Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EMMA Systems
What does EMMA Systems do?
EMMA Systems provides a SaaS-based, AI-driven platform for airports, airlines, and aviation stakeholders that creates a real-time and forecasted view of operations and performance. The platform centralizes data from multiple aviation partners (airport operators, airlines, ground handlers, air traffic control) into a unified dashboard, with AI/ML capabilities for predicting taxi times, turnaround times, and delays. Core offerings include A-CDM (Airport Collaborative Decision Making), Total Airport Management (TAM), Terminal Management System (TMS), and Pre-Departure Sequencing (PDS), deployed via a microservices architecture for rapid integration with existing airport legacy systems.
Is EMMA Systems a public or private company?
EMMA Systems is a private company. It is classified as venture growth investor backed and is currently operating.
When was EMMA Systems founded?
EMMA Systems was founded in 2018. It employs 11 to 50 people.
Where is EMMA Systems based?
EMMA Systems is headquartered in Doha, Qatar, in the Middle East region.
How does EMMA Systems make money?
One revenue line is on record: saaS Platform Subscription.
Who are EMMA Systems's main competitors?
Direct peers on record are SITA, ADB SAFEGATE, Collins Aerospace (formerly ARINC), Veovo, INFORM GmbH and TAV Technologies. Broad incumbents are Amadeus Airport IT, Saab Digital Air Traffic Solutions and NATS (formerly National Air Traffic Services). Aertec Solutions is listed as an emerging player.
Does EMMA Systems have an API?
No public API is recorded for EMMA Systems.
What industry is EMMA Systems in?
EMMA Systems's product category is Airport Operations Software. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAEAIAB, iPaaS (Cloud Integration Platforms). Its NAICS code is 54151 and its SIC code is 7373.