Join Digital
Join Digital provides the Graphite AI agentic network platform, unifying Wi-Fi, switching, SD-WAN, and SASE as a managed Network-as-a-Service subscription for Fortune 1000 and mid-market enterprises across North America, EMEA, and Asia-Pacific.
- Company typePrivate
- Founded2018
- HeadquartersCampbell, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Join Digital does
Join Digital, Inc. is a privately held networking company founded in 2017 and headquartered in Campbell, California (Silicon Valley) that delivers an AI-native Network-as-a-Service (NaaS) platform called Graphite AI to Fortune 1000 and mid-market enterprises. The platform is positioned as the first unified Secure Agentic Networking Platform, bringing together AI-powered wireless and wired access (including Wi-Fi 7 access points and multi-Gigabit Ethernet switches), secure SD-WAN, and SASE Extend (covering ZTNA, NGFW, and SSE integrations) under a single cloud-managed operational layer. Join reports hundreds of enterprise customers across the United States, Canada, Japan, and EMEA, including logos such as ServiceNow, Oracle, Invesco, Northwestern Mutual, BXP (Boston Properties), Hitachi Solutions, Siemens Gamesa, Obayashi, Oxford Properties, ABM Industries, Silicon Valley Community Foundation, and Green Family Art Foundation. The platform is built on the OpenLAN open-standard architecture, enabling it to operate alongside legacy network equipment and certified third-party APs and switches without vendor lock-in.
Join's primary technological differentiator is the Graphite AI AgenticOps layer, trained on eight or more years of curated network operations telemetry. This data asset powers self-healing connectivity, automated issue detection and resolution, root-cause analysis, and policy enforcement across the network fabric. The company cites operational outcomes including 96% of support incidents automatically resolved by AI operations, 99.99% WAN uptime, a 40% reduction in Mean Time to Resolution on wireless networks, and zero DDoS or attack breaches since 2020. Context-Aware Observability ingests full environmental and physical telemetry beyond conventional QoS metrics to enable predictive operations. Security and compliance posture is anchored by SOC 2 Type II, ISO 27001, PCI DSS, GDPR, and CCPA certifications.
Join's business model is structured around subscription-based NaaS delivered through a two-path consumption framework: (1) customer-owned hardware purchased from certified Join VARs alongside a Graphite AI subscription, or (2) fully managed service delivered through certified Join MSPs and MSSPs. Pricing is consumption-based (per-user or per-space/square footage), billed monthly, with guaranteed performance SLAs, and the company claims 40% or greater total cost of ownership savings versus proprietary vendors. Distribution combines direct enterprise field sales with solution-architect-led technical demos plus a channel ecosystem including certified VARs, MSPs, and MSSPs, with regional distribution partners such as Connex Information Technologies covering Asia-Pacific and Oprizon serving Japan. Join has been recognized as a Niche Player in the Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure in both 2025 and 2026, and was named to CRN's Top 10 Network-as-a-Service Companies to Watch in 2026.
Join Digital firmographics
Firmographics- Name
- Join Digital
- Legal name
- Join Digital, Inc.
- Website
- https://joindigital.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Join Digital provides the Graphite AI agentic network platform, unifying Wi-Fi, switching, SD-WAN, and SASE as a managed Network-as-a-Service subscription for Fortune 1000 and mid-market enterprises across North America, EMEA, and Asia-Pacific.
- Ownership category
- akta.pro rank
Join Digital industry classification
Industry- Product category
- Enterprise Networking Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Computer Communications Equipment (3576), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network-as-a-Service (NaaS) & On-Demand Connectivity (HDABALAE)
- akta.pro secondary industry
- NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand) (HDAIAIAH)
Keywords
Where Join Digital is headquartered
LocationHeadquarters
- HQ city
- Campbell
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Join Digital business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Network-as-a-Service (NaaS) Subscription: Join's primary revenue stream is a subscription-based NaaS model covering the entire network lifecycle: hardware procurement and deployment, software platform (Graphite AI), AI-driven operations, monitoring, security, maintenance, and upgrades. Two consumption paths: (1) customer-owned hardware purchased from certified Join VARs alongside Graphite AI subscription, and (2) fully managed service via certified Join MSP/MSSP where Join selects and deploys hardware. Billed on a recurring subscription basis, typically monthly or annual, with pricing based on per-user or per-space metrics.
- Hardware Sales (Optional Add-on): Optional hardware (Wi-Fi access points, switches, routers, firewalls) sold through certified VAR and MSP/MSSP channel partners. Hardware can be customer-owned or provisioned as part of the managed service. Customers can also source hardware independently and subscribe only to the Graphite AI software platform.
- Professional Services: Included as part of the NaaS subscription — covers network architecture and design, site survey, custom network design, equipment install, configuration, and testing. Also covers integration services for existing cybersecurity solutions and enterprise authentication systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customer-owned hardware with Graphite AI subscription |
| Subscription | Monthly | Fully managed NaaS via certified MSP/MSSP |
| Unit Pricing | Monthly | Transparent, consumption-based pricing backed by SLA |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
Join Digital product offering
Product offeringCore offering
Join Digital sells Graphite AI, the first agentic network platform that unifies wireless and wired access, secure SD-WAN, and SASE Extend under a single operational layer with AgenticOps. The platform is delivered as a Network-as-a-Service (NaaS) subscription covering the full network lifecycle—hardware procurement, software platform, AI-driven operations, monitoring, security, maintenance, and upgrades. Two consumption paths are offered: customer-owned hardware purchased from certified VARs with Graphite AI subscription, or fully managed service delivered through certified MSPs/MSSPs.
Product overview
Join Digital offers Graphite AI, an agentic network platform built on 8 years of curated network operations telemetry. The platform unifies Wireless and Wired Access (including Enterprise Wi-Fi and Enterprise Switching), Secure SD-WAN, and SASE Extend under a single operational layer. AgenticOps provides autonomous network self-healing and automated operations, while Context-Aware Observability delivers AI-ready telemetry. Workplace Analytics extends the platform with sensor-based workplace insights. The platform supports OpenLAN open-standard hardware and is delivered as Network-as-a-Service (NaaS) with consumption-based pricing.
Differentiator
Problem solved
Functional benefit
Brands
- Graphite AI: AI-native agentic network platform that unifies wireless and wired access, secure SD-WAN, and SASE Extend under a single operational layer.
Products and services
- Graphite AI Platform
Quantifiable outcome
- 96% of support incidents automatically resolved by AI operations
- +4 more outcomes
Companies that use Join Digital
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles4 records
Join Digital technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature8 records
Join Digital partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Connex Information TechnologiescoreConnex Information Technologies is Join's distribution partner for the Asia-Pacific region, covering Japan, Australia, and Southeast Asia. The partnership focuses on distributing Join's Graphite software platform across the region to support modern networking infrastructure. Connex acts as a value-added IT distributor enabling local MSPs, VARs, and enterprise customers to access Join NaaS.
- Oprizon Ltd.coreOprizon is Join's Japan partner — described as the first smart building service provider in Japan. Oprizon resells and implements Join NaaS for enterprise customers in the Japanese market, including Hitachi Solutions. Oprizon's CEO describes NaaS as an emerging market for Japanese CRE customers as 'LAN-as-a-Utility'.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Join Digital competitors and assessment
Company assessmentBroad incumbents
- HPE Aruba Networking (Central / GreenLake): HPE's Aruba networking division, including GreenLake NaaS and Aruba Central, competes head-to-head with Join's NaaS delivery model. As one of the largest enterprise networking incumbents, HPE is the reference competitor for any open-standards versus proprietary NaaS argument.
- Aruba Networks (HPE): Aruba is a leading enterprise campus networking vendor (Wi-Fi, switching, SD-WAN) under HPE, and is named alongside Join in the Gartner MQ for Enterprise Wired and Wireless LAN Infrastructure. Aruba's broader portfolio and channel reach make it a primary incumbent competitor.
- Fortinet: Fortinet is a broad incumbent offering SD-WAN, NGFW, SASE, and switching/access, and is frequently compared to Join's SASE Extend and integrated security stack. As a much larger vendor with a strong channel, it is a key competitor in converged network-security deals.
- Extreme Networks: Extreme Networks is a mid-size enterprise networking vendor offering Wi-Fi, switching, and AI-driven management, also recognized in the Gartner MQ alongside Join. It is a relevant incumbent peer competing for similar mid-market and Fortune 1000 wired/wireless LAN deals.
- Juniper Networks (Mist AI): Juniper's Mist AI platform brings AI-driven operations to campus wired/wireless LAN, directly overlapping with Join's wireless/wired access and AgenticOps value proposition. As a large incumbent (now under HPE), it competes with Join for enterprise campus refresh budgets.
- Cisco (Meraki / Catalyst): Cisco's Meraki and Catalyst portfolios dominate enterprise networking and SD-WAN/SASE, and Cisco is a Gartner MQ Leader for wired/wireless LAN. Join competes head-to-head with Cisco in Fortune 1000 refresh deals where vendor lock-in is the primary objection.
Direct peers
- Nile: Nile is a direct competitor offering AI-native Network-as-a-Service for the enterprise, with a similar consumption-based model covering wired/wireless access, SD-WAN, and security delivered as a unified subscription — making it the closest peer to Join's Graphite AI platform.
- Aryaka: Aryaka delivers managed SD-WAN and SASE as a fully managed service with a subscription model, comparable to Join's fully managed NaaS delivered via certified MSP/MSSPs. It targets similar enterprise customers seeking predictable OpEx networking.
- Versa Networks: Versa Networks is a direct competitor in SD-WAN and SASE, with a converged platform for enterprises and service providers. Versa overlaps with Join's SD-WAN, ZTNA, and SASE Extend modules and competes for similar converged-network RFPs.
- Cato Networks: Cato Networks pioneered the SASE category with a cloud-native converged network-security platform, delivered as a subscription. Cato overlaps directly with Join's SASE Extend and SD-WAN offerings and represents a well-funded pure-play alternative for enterprises seeking subscription networking.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Join Digital social profiles
Digital presenceJoin Digital compliance and trust
Trust signalCompliance5 records
Join Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Join Digital leadership team
Management profileNumber of profiles
Profiles6 records
Join Digital funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Join Digital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Join Digital
What does Join Digital do?
Join Digital sells Graphite AI, the first agentic network platform that unifies wireless and wired access, secure SD-WAN, and SASE Extend under a single operational layer with AgenticOps. The platform is delivered as a Network-as-a-Service (NaaS) subscription covering the full network lifecycle—hardware procurement, software platform, AI-driven operations, monitoring, security, maintenance, and upgrades. Two consumption paths are offered: customer-owned hardware purchased from certified VARs with Graphite AI subscription, or fully managed service delivered through certified MSPs/MSSPs.
Is Join Digital a public or private company?
Join Digital is a private company. It is classified as venture growth investor backed and is currently operating.
When was Join Digital founded?
Join Digital was founded in 2018. It employs 11 to 50 people.
Where is Join Digital based?
Join Digital is headquartered in Campbell, United States, in the North America region.
How does Join Digital make money?
Three revenue lines are on record. Network-as-a-Service (NaaS) Subscription is the primary driver. The others are hardware Sales (Optional Add-on) and professional Services.
Who are Join Digital's main competitors?
Broad incumbents on record are HPE Aruba Networking (Central / GreenLake), Aruba Networks (HPE), Fortinet, Extreme Networks, Juniper Networks (Mist AI) and Cisco (Meraki / Catalyst). Direct peers are Nile, Aryaka, Versa Networks and Cato Networks.
Does Join Digital have an API?
No public API is recorded for Join Digital.
What industry is Join Digital in?
Join Digital's product category is Enterprise Networking Software. Its primary akta.pro industry code is HDABALAE, Network-as-a-Service (NaaS) & On-Demand Connectivity, with a secondary code of HDAIAIAH, NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand). Its NAICS code is 5182 and its SIC code is 3576.