Unify
Unify builds AI agent "Droids" that autonomously execute multi-step business tasks across ~3,000 SaaS apps and communication channels (Slack, Teams, email, voice, phone) for cross-functional business teams and enterprises, monetized via credit-based subscriptions and custom enterprise contracts.
- Company typePrivate
- Founded2022
- HeadquartersDover, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Unify does
Unify (legally Unify AI Ltd.) is an AI software company that builds autonomous AI agents called "Droids" — virtual teammates that execute multi-step business tasks across approximately 3,000 integrated SaaS applications including Slack, Microsoft Teams, Gmail, HubSpot, Salesforce, Stripe, GitHub, Linear, and Notion. Founded in 2022 by Daniel Lenton, the company is registered in England and Wales with a UK headquarters in Covent Garden, London, and an operational base in San Francisco following a 2024 relocation. The Droids live in customers' existing communication channels (Slack, Teams, email, SMS, voice, and a real phone number), attend meetings on Zoom/Google Meet/Teams, and operate 24/7 with each task running in its own sandboxed workstation. The company markets to cross-functional business teams (marketing, sales, operations, accounting, support) and to enterprises with compliance requirements, reporting 100+ teams onboarded and 2.1M+ tasks routed as of mid-2024.
Underlying the commercial Droid product is Unity, an MIT-licensed open-source agent framework with several proprietary architectural components: CodeAct (the LLM writes Python programs over typed primitives rather than flat JSON tool calls), distributed State Managers (ContactManager, KnowledgeManager, TaskScheduler, etc., each running their own async LLM tool loop and communicating via natural-language APIs), Steerable Handles for mid-flight pause/resume/interject control over arbitrary nesting depth, a Dual-Brain Voice architecture pairing a slow deliberation brain with a sub-second-latency LiveKit voice agent, and MemoryManager which consolidates structured data every 50 messages into typed queryable tables. The platform routes to multiple frontier LLMs (OpenAI, Anthropic, Google) on cost/latency/quality, with voice handled by Deepgram, ElevenLabs/Cartesia, LiveKit, and Twilio.
Unify monetizes via a credit-based subscription ($75/month Team plan for 30,000 credits, no per-seat fees, free starter credits on signup) plus custom enterprise contracts with DPA, BAA, UK/EU data residency, SSO, SLA, and dedicated tenancy. The go-to-market is dual-motion: product-led growth with self-serve signup and free starter credits, layered with direct enterprise sales outreach. Revenue is not publicly disclosed. The company raised $8M in seed funding in June 2024 led by Y Combinator with participation from Essence, A Capital, SignalFire, J12, and M12, and employs 1-10 people. Compliance work in progress includes SOC 2 Type II and ISO 27001.
Unify firmographics
Firmographics- Name
- Unify
- Legal name
- Unify AI Ltd.
- Website
- https://unify.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Unify builds AI agent "Droids" that autonomously execute multi-step business tasks across ~3,000 SaaS apps and communication channels (Slack, Teams, email, voice, phone) for cross-functional business teams and enterprises, monetized via credit-based subscriptions and custom enterprise contracts.
- Ownership category
- akta.pro rank
Unify industry classification
Industry- Product category
- AI Agent Platform
- NAICS
- Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where Unify is headquartered
LocationHeadquarters
- HQ city
- Dover
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Unify business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Workspace Credits (Subscription + Usage): Customers purchase workspace credit volumes (e.g., $75/month for Team plan with 30,000 credits). Credits track model usage behind every task (Anthropic Claude, OpenAI, Google Gemini). Quick tasks cost 100-300 credits; real workflows cost 500-1,500 credits; full projects cost 2,000-5,000 credits. Caching reduces recurring workflow costs by up to 10x by month three. No per-seat charges — whole team shares one credit pool.
- Enterprise Custom Contracts: Enterprise tier with custom volume pricing, invoicing, SLA, dedicated onboarding, DPA, BAA, UK/EU data residency, dedicated tenancy, and tailored security reviews.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Team plan at $75/month with 30,000 credits, covering most team needs |
| Subscription | Multi-year contract | Custom pricing for Enterprise with full feature access, DPA, SLA, and dedicated support |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Unify product offering
Product offeringCore offering
Unify provides AI 'droids' — autonomous AI agents that perform repetitive business tasks across communication channels (Slack, Teams, email, SMS, voice, phone) by integrating with approximately 3,000 business applications via managed OAuth. Each droid joins calls, drafts emails, updates CRMs, ships PRs, reconciles invoices, and runs scheduled workflows without prompting. The platform is built on the open-source Unity agent framework and supports per-tool approval gates and credential vault security.
Product overview
Unify offers two interconnected products: Droid (the commercial AI teammate product) and Unity (the open-source agent framework). Droid is an AI worker deployed via the hosted platform that lives in Slack, Teams, email, SMS, voice and phone - taking real action across ~3,000 apps via managed OAuth. Unity is the MIT-licensed open-source agent framework underlying Droid, featuring CodeAct (LLM writes Python programs), Dual-Brain Voice for real-time conversations, distributed State Managers (ContactManager, KnowledgeManager, TaskScheduler, etc.), and Steerable Handles for mid-flight control. The architecture enables droids to execute multi-step tasks autonomously while remaining steerable by users throughout execution.
Differentiator
Problem solved
Functional benefit
Brands
- Unity: An open-source AI agent framework that enables interruptible, redirectable AI agents with steerable handles. MIT-licensed, designed for developers who want to build controllable AI systems.
Products and services
- Droid AI teammate / autonomous agent product for business teams that lives in Slack, Teams, email, SMS, voice, and phone. Takes real action across approximately 3,000 business apps via managed OAuth with per-tool approval gates and a credential vault. Designed for cross-functional business users who need to automate repetitive administrative tasks without coding.
- Unity Open-source AI agent framework (MIT-licensed) with steerable handles for mid-flight control. Core architecture includes CodeAct, Dual-Brain Voice, distributed State Managers, and structured Memory Consolidation. Enables developers to build interruptible and redirectable AI agents.
- Unify Console Web-based dashboard for managing AI assistants, API keys, and workspaces. Login supports Google and Microsoft SSO plus email. Central hub for droid configuration, monitoring, and workspace administration.
- Unify API REST API at api.unify.ai/v0 for programmatic messaging to AI assistants. Bearer token authentication. Supports attachments (up to 10 files per message), message polling, and tagging for routing. Targets developers integrating AI agent capabilities into their own systems.
Quantifiable outcome
- ~9 hours per week saved per droid (reported by sales lead user)
- +3 more outcomes
Companies that use Unify
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Unify technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
AI capability10 records
Feature7 records
Unify partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and supporting.
- OpenAIcoreOpenAI provides large language model inference (text generation, reasoning) for Droid assistants. Traffic operates under no-training, zero-retention agreements. Listed as a sub-processor processing customer data.
- AnthropiccoreAnthropic provides large language model inference (Claude) for Droid assistants. Traffic operates under no-training, zero-retention agreements. Droids route to Claude alongside OpenAI and Google Gemini per task by cost, latency, and quality.
- Google Cloud PlatformcoreGoogle Cloud Platform provides cloud infrastructure substrate — compute, managed databases, object storage, secret management, networking, and observability. Customer Data is hosted in EU regions (europe-west1/europe-west3) by default.
- LiveKitcoreLiveKit provides real-time voice and video transport for assistant rooms. Used as the fast-brain subprocess in Unify's dual-brain voice architecture for sub-second latency voice interactions.
- TwiliocoreTwilio provides inbound and outbound voice, SMS, and WhatsApp messaging for droids. Enables the phone number and messaging capabilities of AI droids.
- DeepgramsupportingDeepgram provides speech-to-text transcription of inbound audio for voice assistants. Processes voice input for real-time conversation capabilities.
- ElevenLabssupportingElevenLabs provides text-to-speech synthesis for outbound voice assistants. Used for generating natural voice output in AI droids.
- CartesiasupportingCartesia provides text-to-speech synthesis for outbound voice assistants. Alternative TTS provider alongside ElevenLabs.
- StripesupportingStripe handles payment processing for customer billing. Supports credit-based workspace pricing and subscription management.
- ReplicatesupportingReplicate provides inference for open-source models hosted on its platform. Used as an alternative LLM inference provider alongside OpenAI and Anthropic.
- TavilysupportingTavily provides a web-search API used by Droid assistants when a tool call requests live web results.
- Google Workspace APIscoreOptional customer-authorized integration with Gmail, Calendar, and Drive — droids can read emails, calendar events, and files from connected workspaces.
- Microsoft Graph APIcoreOptional customer-authorized integration with Outlook, Teams, and Microsoft 365 — enabling droids to operate within Microsoft-centric enterprise environments.
- DiscordsupportingOptional customer-authorized channel adapter enabling assistants to respond in Discord servers. Droids can interact with users via Discord as one of their communication channels.
- ResendsupportingResend handles transactional and marketing email delivery for Unify's customer communications.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Unify competitors and assessment
Company assessmentDirect peers
- CrewAI: Open-source multi-agent orchestration framework (CrewAI) that enables teams of AI agents to collaborate on tasks. Competes with Unify's Unity framework on the developer/agent-builder axis.
- n8n: Open-source workflow automation platform with AI agent capabilities and 400+ native integrations. Competes with Unify in the workflow automation category with a more developer-oriented, self-hostable approach.
- Lindy AI: AI assistant platform for building custom agents that handle sales, support, and operations workflows. Competes directly with Unify in the AI teammate category for SMB and mid-market teams.
- Cognosys: AI agent platform (formerly Cognosis) that builds autonomous agents for business workflows. Direct competitor targeting the same multi-step task automation use cases as Unify Droid.
- Adept AI: AI agents that operate software tools and applications on behalf of users. Closest direct competitor to Unify's Droid, with a similar horizontal agent worker thesis and significantly more capital raised.
- LangChain: Framework and platform for building LLM-powered applications and agents. Direct competitor to Unify's Unity framework, with broader mindshare but a different architectural philosophy (graph-based vs. CodeAct/steerable handles).
Broad incumbents
- Salesforce Agentforce: Salesforce's enterprise AI agent platform for autonomous customer success, sales, and operations workflows. Competes for the same enterprise agent budget as Unify's enterprise tier, with deep CRM integration.
- Microsoft Copilot Studio: Microsoft's enterprise platform for building custom copilots and autonomous agents integrated with Microsoft 365, Teams, and Power Platform. Represents the incumbent threat of native agent capabilities inside productivity suites.
- Sierra AI: AI agent platform for customer experience, founded by Bret Taylor and Clay Bavor. Well-funded incumbent in the agent category focused on enterprise customer service, representative of the broader agent-platform competitive set.
Emerging players
- Relay.app: AI-powered workflow automation platform for ops, marketing, and RevOps teams. Overlaps with Unify's droids in the SMB and operations workflow automation use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Unify social profiles
Digital presenceUnify compliance and trust
Trust signalCompliance5 records
Unify financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unify leadership team
Management profileNumber of profiles
Profiles1 record
Unify funding detail
Funding detailFunding overview
Funding rounds2 records
Investors22 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unify M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unify
What does Unify do?
Unify provides AI 'droids' — autonomous AI agents that perform repetitive business tasks across communication channels (Slack, Teams, email, SMS, voice, phone) by integrating with approximately 3,000 business applications via managed OAuth. Each droid joins calls, drafts emails, updates CRMs, ships PRs, reconciles invoices, and runs scheduled workflows without prompting. The platform is built on the open-source Unity agent framework and supports per-tool approval gates and credential vault security.
Is Unify a public or private company?
Unify is a private company. It is classified as venture growth investor backed and is currently operating.
When was Unify founded?
Unify was founded in 2022. It employs 1 to 10 people.
Where is Unify based?
Unify is headquartered in Dover, United States, in the North America region.
How does Unify make money?
Two revenue lines are on record. Workspace Credits (Subscription + Usage) is the primary driver. The others are enterprise Custom Contracts.
Who are Unify's main competitors?
Direct peers on record are CrewAI, n8n, Lindy AI, Cognosys, Adept AI and LangChain. Broad incumbents are Salesforce Agentforce, Microsoft Copilot Studio and Sierra AI. Relay.app is listed as an emerging player.
Does Unify have an API?
Yes. REST API for sending messages to AI assistants programmatically. Base URL: https://api.unify.ai/v0. Authentication via Bearer token in Authorization header. Supports message sending with optional attachments (up to 10 files per message), polling for responses, and tagging messages for routing. Returns message_id for polling response status. Developer documentation is at docs.unify.ai/basics/welcome.
What industry is Unify in?
Unify's product category is AI Agent Platform. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 51321 and its SIC code is 7372.