Frontier Communications

What Frontier Communications does

Frontier Communications was a fiber-focused telecommunications company that provided broadband internet, video, voice, and managed network services to residential, business, enterprise, and wholesale carrier customers across 25 U.S. states. The company operated one of the largest pure-play fiber-to-the-premises (FTTP) networks in the United States, spanning more than 180,000 route miles and passing over 7.5 million locations, serving approximately 2.3 million subscribers with consumer fiber ARPU of roughly $65. Residential fiber internet plans ranged from 500 Mbps to 7 Gig, while enterprise offerings included Dedicated Internet Access up to 100 Gbps, Managed Network Services (powered by Cisco Meraki), Multi-Site Ethernet, dark fiber, wavelength services, and unified communications delivered through a RingCentral partnership.

Frontier's business model combined subscription-based residential broadband, multi-year enterprise managed services contracts, and wholesale carrier infrastructure services for wireless carriers, MSPs, and hyperscalers. Annual revenue was approximately $5.8 billion, with fiber-based services accounting for over 60% of data and internet revenue. Distribution spanned a direct-to-consumer website, dedicated enterprise field sales, and the Frontier Partner Program for agents and VARs. The company raised more than $5 billion in cumulative fiber securitization debt between August 2023 and June 2024 to fund a $12 billion fiber investment program and copper-to-fiber migration.

Frontier was acquired by Verizon Communications for approximately $20 billion in an all-cash transaction that closed on January 20, 2026, following FCC, California Public Utilities Commission, and New York regulatory approvals. Following the acquisition, Frontier operates as a wholly owned subsidiary of Verizon under the name 'Frontier, a Verizon Company,' with its common stock delisted from Nasdaq. The combined entity reaches approximately 30 million fiber passings across 31 states.

Name

Frontier Communications

Legal name

Frontier Communications Parent, Inc.

Website

https://frontier.com

Company type

Private

Founded year

1935

Operating status

Acquired

Headcount range

5,001–10,000 employees

Short description

Frontier Communications was a fiber-focused U.S. telecommunications company providing broadband internet, voice, video, and managed network services to residential, enterprise, and wholesale carrier customers across 25 states via 180,000+ route miles of fiber infrastructure, acquired by Verizon in January 2026.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI), Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB), Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

Keywords

• Fiber broadband services
• Enterprise network connectivity
• Wholesale telecom infrastructure
• Managed unified communications
• Residential internet service

Headquarters

HQ city

Norwalk

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Fiber Broadband: Monthly subscription services for residential customers including fiber internet plans ranging from 500 Mbps to 7 Gig, plus TV and phone bundled services. Revenue approximately $5.8 billion annually with fiber-based services accounting for over 60% of data and internet revenue. Consumer fiber ARPU around $65.
2. Enterprise Business Services: Customized connectivity solutions for businesses including Dedicated Internet Access (up to 100 Gbps), Managed Network Services, Multi-Site Ethernet connectivity, and cloud integration services. Revenue generated through multi-year contracts with enterprise customers.
3. Wholesale Carrier Services: Fiber infrastructure services for wireless carriers, resellers, managed service providers, and hyperscalers including dark fiber, wavelength services, internet access, and edge services. Serves as infrastructure backbone for other carriers.
4. Fiber Securitization Financing: Frontier raised $750 million through fiber securitization notes in June 2024 and $1.586 billion in August 2023, secured by fiber assets and customer contracts, to fund network expansion and debt repayment.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Frontier Communications provides fiber-to-the-premises broadband internet (500 Mbps to 7 Gig) plus TV and phone service to residential customers, and delivers Dedicated Internet Access up to 100 Gbps, Managed Network Services, Ethernet, and Unified Communications to business and enterprise customers. The wholesale division sells dark fiber, wavelength, and edge services to carriers, resellers, managed service providers, and hyperscalers, all running over Frontier's 180,000+ route-mile fiber network across 25 states.

Product overview

Frontier Communications operates as a fiber-focused telecommunications provider offering a comprehensive portfolio of connectivity and communications services across 31 states. The company's product architecture centers on fiber broadband infrastructure providing internet speeds from 500 Mbps to 7 Gig for residential customers. For business and enterprise customers, Frontier delivers an integrated suite of Managed Network Services (including Managed Dedicated Internet, Managed Wi-Fi, SD-WAN, Security, and Cellular Failover powered by Cisco Meraki), networking solutions (Dedicated Internet Access up to 100 Gbps, Multi-Site Connectivity/ELAN, Ethernet, Wavelength, Edge Services, and Dark Fiber), and unified communications (UCaaS, RingCentral partnership, SIP Trunking, POTS Connect, Microsoft Teams Direct Calling, and Contact Center as a Service). The wholesale division serves wireless carriers, resellers, managed service providers, and hyperscalers with carrier-grade fiber services. All services are backed by Frontier's 180,000+ mile fiber network spanning 25 states, positioning the company as one of the largest pure-play FTTP providers in the United States following its acquisition by Verizon in January 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• Frontier Fiber Internet

Quantifiable outcome

• 99.99% circuit availability SLA for enterprise Dedicated Internet Access
• +4 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Cisco MerakicoreTechnology or Integration · 1 January 2024Frontier's Managed Network Services platform is powered by Cisco Meraki, providing enterprise-grade network management with single-pane-of-glass visibility, industry-leading routing, Wi-Fi, and security solutions integrated into Frontier's managed service offerings.
• RingCentralcoreStrategic or Co-development Partner · 1 January 2024Frontier|RingCentral partnership provides unified communications as a service (UCaaS) combining RingCentral's messaging, video, and phone platform with Frontier's connectivity infrastructure, delivering integrated cloud communications solutions for enterprises.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Verizon Fios: Verizon's residential fiber broadband service, now merged with Frontier under the Verizon umbrella. Direct comparator in FTTH broadband across overlapping Northeast and Mid-Atlantic markets.
• Comcast Xfinity: Largest US cable broadband provider offering high-speed internet, TV, and phone services via HFC and expanding fiber networks. Competes with Frontier in residential broadband, especially in markets where cable and fiber overlap.
• Charter Communications (Spectrum): Major US cable broadband operator offering Spectrum internet, TV, and voice services. Now employs former Frontier CEO Nick Jeffery as COO. A leading Frontier competitor in residential broadband markets.
• Cox Communications: Large private cable broadband operator offering residential internet, TV, phone, and business services. Competes with Frontier in residential broadband across multiple overlapping states.

Direct peers

• AT&T Fiber: AT&T's fiber-to-the-premises residential and business broadband service, offering gigabit speeds over a national fiber network. Directly competes with Frontier in residential fiber and enterprise connectivity across overlapping geographies.
• Lumen Technologies: Enterprise and wholesale fiber network operator offering wavelength, Ethernet, and dark fiber services comparable to Frontier Wholesale. Competes head-to-head in carrier wholesale and enterprise connectivity markets.
• Windstream: Regional fiber and broadband provider serving residential and business customers across 18 states. Direct competitor in mid-market enterprise connectivity and rural/small-town fiber broadband.
• Zayo Group: Wholesale fiber infrastructure provider offering dark fiber, wavelength, and Ethernet services to carriers, hyperscalers, and enterprises. Most direct competitor to Frontier Wholesale's carrier-grade offerings.
• Consolidated Communications: Regional fiber and broadband provider serving rural and mid-sized markets across 20+ states with FTTH and enterprise services. Direct peer in geographic overlap and small/medium business fiber connectivity.

Emerging players

• Brightspeed: Recently formed fiber broadband operator focused on building fiber networks across 20 states, primarily in former CenturyLink territories. Competes with Frontier in multi-state fiber expansion and broadband federal funding programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/FrontierCorp
• YouTubeyoutube.com/user/FrontierCorp
• Facebookfacebook.com/FrontierCorp
• LinkedInlinkedin.com/company/frontier-communications
• Instagraminstagram.com/frontierinternet

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds5 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frontier Communications