What IQ Fiber does

IQ Fiber is a privately held, Jacksonville, Florida-based fiber-to-the-premises (FTTP) internet service provider that launched in August 2021 and is operating across five U.S. states (Florida, Georgia, South Carolina, Delaware, and Maryland) as of mid-2026. The company builds and operates its own 100% fiber-optic access network using GPON, XGS-PON and 25G-PON technologies with a non-blocking architecture, N+1 redundancy, and deterministic QoS, delivering symmetrical residential speeds from 250 Mbps up to 5 Gig (and up to 10 Gbps on XGS-PON). All plans bundle whole-home WiFi 7 (Amazon eero Max 7 / Pro 7 / 7), professional installation, and a managed WiFi app under a no-contract, no-fee "Stress-Free Guarantee."

IQ Fiber monetizes the same physical network across three customer modules: (1) Residential subscriptions at flat monthly prices of $65–$125, (2) Small/medium business plans at $150–$250 per month with segmented WiFi networks and static IPs, and (3) Enterprise Dedicated Internet Access on 12/36/60-month contracts at quote-based pricing with SLA-backed bandwidth and 24/7 NOC monitoring. Distribution is direct-to-consumer only — online self-serve signup, 24/7 call center, and a regional field sales team — with no third-party resellers.

Capital is concentrated: SDC Capital Partners is the founding investor and provided a $150 million follow-on equity round in May 2023; announced market-by-market investment commitments since then total more than $300 million across Pinellas County, Delaware, Savannah, and other expansions. The company also entered Maryland via the November 2024 acquisition and December 2025 rebrand of ThinkBig Networks. Management is led by President & CEO Ted Schremp, CFO Steb Chandor, and COO Doug Guthrie.

Name

IQ Fiber

Legal name

IQ Fiber

Website

https://iqfiber.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

IQ Fiber is a privately funded Jacksonville, Florida-based fiber-to-the-premises internet service provider delivering symmetrical residential, small business, and enterprise connectivity across five U.S. states on its own XGS-PON network.

Ownership category

akta.pro rank

Product category

Residential Fiber Internet / Broadband Telecommunications

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ)

Keywords

• Fiber optic internet
• Residential broadband
• Business internet services
• Dedicated internet access
• WiFi mesh networking

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential fiber internet subscriptions: Monthly recurring subscription revenue from residential customers on 250 Mbps, 500 Mbps, 1 Gig, 2 Gig, and 5 Gig symmetrical fiber plans at flat-rate monthly prices ($65-$125). Includes whole-home WiFi 7 equipment, professional installation, technical support, and the WiFi Management App at no extra cost under the Stress-Free Guarantee.
2. Small/medium business fiber internet subscriptions: Monthly recurring subscription revenue from 1 Gig Business ($150/month) and 5 Gig Business ($250/month) plans with wall-to-wall managed WiFi, dedicated WiFi networks (Primary, POS, Guests, Staff), up to 5 static IPs, and 24/7 expert support.
3. Enterprise Dedicated Internet Access (DIA) contracts: Multi-year (12, 36, or 60-month) term contracts for SLA-backed uncontended enterprise fiber at 500 Mbps, 1 Gbps, and 5 Gbps symmetrical speeds, with 24/7 NOC monitoring and proactive support. Pricing is quote-based rather than publicly disclosed.
4. Professional installation and managed services: No-cost professional installation and whole-home WiFi setup bundled into residential and business subscriptions; managed services include site surveys, network design, and ongoing proactive monitoring for residential, business and community (HOA/MDU) customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

IQ Fiber delivers 100% fiber-to-the-premises (FTTP) internet service over its owned XGS-PON/GPON/25G-PON network to residential, small business, enterprise and HOA/MDU customers in the eastern United States. Service is sold via flat-rate monthly subscriptions with symmetrical speeds from 250 Mbps to 5 Gig residential, 1-5 Gig small business, and SLA-backed Dedicated Internet Access (DIA) up to 5 Gbps for enterprise, all bundled with Eero WiFi 7 premises equipment and the IQ Fiber WiFi Management App.

Product overview

IQ Fiber is a single unified fiber-to-the-premises internet service platform — not a multi-product suite — centered on a 100% fiber-optic access network built on GPON, XGS-PON, and 25G-PON technologies across five U.S. states (Florida, Georgia, South Carolina, North Carolina-adjacent Delaware, and Maryland). The platform is delivered through three customer-facing commercial modules: IQ Fiber Residential Internet (with symmetrical 250 Mbps / 500 Mbps / 1 Gig / 2 Gig / 5 Gig tiers under a no-contract Stress-Free Guarantee), IQ Fiber Business Internet (1 Gig and 5 Gig small-business plans with managed WiFi), and IQ Fiber Dedicated Internet Access (SLA-backed 500 Mbps / 1 Gbps / 5 Gbps DIA for enterprises). All tiers are bundled with Eero WiFi 7 premises equipment and managed through the IQ Fiber WiFi Management App (residential) or IQ Fiber Smart Business App (business). The IQ Fiber Community Solutions module extends the same platform into MDUs, HOAs, and gated communities, and the IQ Fiber Maryland sub-brand (formerly ThinkBig Networks, acquired and rebranded December 2025) extends the platform into the Mid-Atlantic.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 4.8-star Google rating with thousands of reviews
• +5 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core technology vendor, marketing / verification partner, core pr partner and industry affiliation.

• eero (Amazon)core technology vendorTechnology or Integrationeero's WiFi 7 product family (eero Max 7, eero Pro 7, eero 7) is the WiFi equipment platform IQ Fiber deploys for its whole-home managed WiFi service. WiFi 7 is included with every residential plan at no additional cost, with mesh units provided as determined by the IQ Fiber installation technician. IQ Fiber's blog features in-depth coverage of eero Pro 7 and eero Max 7 hardware.
• Ooklamarketing / verification partnerTechnology or IntegrationIQ Fiber is verified as the fastest internet in Jacksonville (CMA-192) and Gainesville based on analysis of Ookla Speedtest Intelligence data covering fixed download, upload, consistency, and multi-server latency for Q1-Q2 2025. IQ Fiber displays the 'Ookla speedtest verified' badge on its Jacksonville landing page under license.
• Harry Marketingcore pr partnerGTM or Marketing PartnerHarry Marketing is IQ Fiber's external PR agency of record, listed on the company's News & Press page as the contact for media inquiries. Press contacts are Wendy Schechter (917-687-9696, [email protected]) and Stacy McDonald (307-689-3592, [email protected]).
• Fiber Broadband Associationindustry affiliationOthersIQ Fiber is a member of the Fiber Broadband Association, the trade association for the U.S. fiber industry. Membership is displayed in the 'About IQ Fiber' section of the company's website.

Scale indicators13 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Google Fiber: Google Fiber is a 100% fiber-to-the-home internet provider offering symmetrical gigabit speeds in selected U.S. cities. It is the most direct analog to IQ Fiber in product, pricing philosophy (transparent flat-rate plans), and target customer (residential and SMB), though it operates at significantly greater geographic scale and is a unit of Alphabet.
• Frontier Communications: Frontier is a fiber-focused incumbent ISP aggressively overbuilding with XGS-PON fiber across its U.S. footprint, including southeastern markets overlapping IQ Fiber's territory. Both sell symmetrical multi-gig residential and enterprise DIA plans over owned fiber networks, competing for the same residential and SMB customer base.
• Ziply Fiber: Ziply Fiber is a PE-backed (BC Partners-led) regional fiber-to-the-home provider in the Pacific Northwest. It is highly comparable as a greenfield/overbuild fiber ISP competing against incumbents with a transparent, no-contract, no-data-cap pricing proposition analogous to IQ Fiber's Stress-Free Guarantee.
• Lumen Technologies (Quantum Fiber): Lumen's Quantum Fiber consumer brand sells symmetrical multi-gig fiber internet over XGS-PON to residential and SMB customers, overlapping IQ Fiber's value proposition. As a national fiber player selling flat-rate plans, Quantum Fiber is one of IQ Fiber's closest product-and-channel comparables in its active markets.
• Metronet (T-Mobile): Metronet is a PE-backed fiber-to-the-home ISP acquired by T-Mobile that builds and operates 100% fiber networks across the Midwest and South with symmetrical multi-gig plans. It is directly comparable in build philosophy, technology stack, and residential/SMB customer segments to IQ Fiber.

Emerging players

• Brightspeed: Brightspeed is a PE-funded (Apollo) fiber overbuilder spun out of Lumen's incumbent telco assets, currently upgrading legacy copper to fiber across 20 U.S. states. It is comparable as a PE-backed fiber builder entering markets historically served by copper, sharing IQ Fiber's greenfield/overbuild playbook though at much larger scale.

Broad incumbents

• AT&T Fiber: AT&T Fiber is the fiber internet arm of AT&T, a national incumbent selling symmetrical multi-gig fiber plans in 21+ states including markets where IQ Fiber operates. As an incumbent with vastly greater scale and brand reach, AT&T is the primary competitive benchmark IQ Fiber measures itself against in residential and enterprise segments.
• Verizon Fios: Verizon Fios is Verizon's 100% fiber-to-the-home internet service operating primarily in the Northeast U.S. It competes with IQ Fiber on symmetrical fiber speeds, transparent pricing, and high customer satisfaction — and serves as the canonical "incumbent fiber alternative" benchmark for IQ Fiber's value proposition.
• Comcast Xfinity: Comcast Xfinity is the largest U.S. cable broadband provider and the dominant incumbent ISP in most of IQ Fiber's Florida, Georgia, and Mid-Atlantic markets. As cable operators aggressively upgrade to DOCSIS 4.0 and selective fiber overbuilds, Xfinity is the primary incumbent IQ Fiber must displace with its fiber-to-the-premises proposition.
• Spectrum (Charter Communications): Spectrum is the consumer brand of Charter Communications, the second-largest U.S. cable ISP and a major incumbent across the southeastern U.S., including South Carolina, Georgia, and parts of Florida. Spectrum is one of the primary incumbent ISPs IQ Fiber positions its flat-rate, no-contract fiber service against.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/IqFiber
• Facebookfacebook.com/IQfiber
• LinkedInlinkedin.com/company/iq-fiber
• Instagraminstagram.com/iqfiber

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IQ Fiber