Granted
Granted is a direct-to-consumer ticketing marketplace selling concert, comedy, and sports tickets, artist-curated VIP packages, and charity auction experiences through its website. Founded in 2021 in Santa Monica, it serves individual fans seeking access to sold-out shows and premium experiences.
- Company typePrivate
- Founded2021
- HeadquartersSanta Monica, United States
- Headcount11–50
- GTM typeB2C
- OfferingDigital Commerce or Content
What Granted does
Granted (legal entity Granted App, LLC) is a direct-to-consumer ticketing marketplace and experience platform founded in 2021 and headquartered in Santa Monica/Los Angeles, California. The platform sells tickets to concerts, comedy shows, and sports events, alongside artist-curated VIP packages (meet & greets, exclusive merchandise, pre-show access) and charity-focused auctions of once-in-a-lifetime experiences. Its catalog spans 800+ artists across multiple genres including Rock & Pop, Rap & Hip-Hop, Country, K-pop, Latin, and Dance/Electronic, with notable partnerships spanning The Chainsmokers, Kygo/Palm Tree Crew, BTS, Shaq, Saquon Barkley, and Steve Nelson. Certain auction experiences are paired with NFTs minted to the blockchain, adding a digital-collectible layer to physical experiences.
The platform is web-based e-commerce (no native mobile app) with order tracking and a "Fan Promise" guarantee program offering 100% valid tickets and full refunds for cancellations or mismatches, supported by human customer service. Revenue is generated via marketplace commissions on ticket sales and transaction fees on VIP packages and auction winnings; pricing is event-variable and not publicly disclosed. Customer segments are primarily individual live-event fans seeking access to sold-out shows, with secondary segments including charitable auction participants and premium VIP experience seekers. Distribution is exclusively direct-to-consumer through granted.co, supplemented by organic social media presence on Instagram, TikTok, Facebook, Twitter/X, and LinkedIn, plus email newsletter capture. The company operates with a small team (11-50 employees) under co-founder/CEO Shayma Hesari.
Granted firmographics
Firmographics- Name
- Granted
- Legal name
- Granted App, LLC
- Website
- https://granted.co
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Granted is a direct-to-consumer ticketing marketplace selling concert, comedy, and sports tickets, artist-curated VIP packages, and charity auction experiences through its website. Founded in 2021 in Santa Monica, it serves individual fans seeking access to sold-out shows and premium experiences.
- Ownership category
- akta.pro rank
Granted industry classification
Industry- Product category
- Live Event Ticketing
- NAICS
- Amusement Parks and Arcades (7131)
- SIC
- Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Ticketing Platforms & Primary Ticketing (MPAIAFAD)
- akta.pro secondary industries
- VIP, Hospitality & Premium Experiences (Packages, Clubs, Suites) (MPAIAFAK), Sponsorship Activation & Experiential Marketing (THAHAGAC)
Keywords
Where Granted is headquartered
LocationHeadquarters
- HQ city
- Santa Monica
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Granted business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Marketing or Sales, Personnel, Technology or R&D, Operations
Revenue model
- Ticket Sales: Commission-based revenue from ticket sales for concerts, comedy shows, sports events, and live entertainment through the granted.co marketplace.
- VIP Packages: Sale of VIP experience packages curated with artists including meet & greets, exclusive merch, and pre-show events.
- Charity Auctions: Auction platform for once-in-a-lifetime experiences where proceeds benefit charitable causes. Auction winners pay winning bid amounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Variable ticket pricing based on event and seat selection |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Granted product offering
Product offeringCore offering
Granted is a direct-to-consumer online ticketing marketplace that sells concert, comedy, and sports event tickets sourced from trusted third-party providers. Beyond standard tickets, the platform offers artist-curated VIP experience packages (meet & greets, exclusive merchandise, pre-show events) and charity auctions for once-in-a-lifetime experiences benefiting foundations such as the Harold & Carole Pump Foundation and Eagles Autism Foundation.
Product overview
Granted is a unified ticketing platform and experience marketplace that connects fans with live events. The core offerings include a ticket marketplace for concerts and sporting events across multiple genres (Rock & Pop, Rap & Hip-Hop, Country, K-pop, Latin, and more), VIP Experiences packages curated with artists featuring meet & greets and exclusive merchandise, and Auctions for charity-driven once-in-a-lifetime experiences. The platform is supported by its Fan Promise guarantee program and order tracking module. The platform primarily serves music and sports entertainment verticals with partnerships across notable artists and athletes.
Differentiator
Problem solved
Functional benefit
Products and services
- Granted Ticketing Platform Core ticketing marketplace and experience platform that enables individual fans to browse and purchase tickets to concerts, comedy shows, and sports events, with access to sold-out shows and curated VIP packages.
- VIP Experiences Custom VIP packages curated in partnership with artists that include meet & greets, exclusive merchandise, and pre-show events, sold to fans seeking premium live entertainment experiences.
- Auctions Auction platform for once-in-a-lifetime experiences in sports, music, and entertainment, with all proceeds benefiting charitable causes and foundations such as the Harold & Carole Pump Foundation and Eagles Autism Foundation.
- Concert Tickets Ticket marketplace category for live concert events across multiple genres including Rock & Pop, Alternative & Indie, Rap & Hip-Hop, R&B, Country, Hard Rock/Metal, World Music, Dance/Electronic, Latin, and K-pop.
Quantifiable outcome
- Full refund guarantee if tickets don't match order or event is canceled/rescheduled
- +1 more outcomes
Companies that use Granted
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Granted technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Granted partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Harold & Carole Pump FoundationcoreGranted partners with the Harold & Carole Pump Foundation for exclusive charity auctions. The foundation honors Harold and Carole Pump and has raised over $8.5 million for cancer treatment centers. Proceeds from Granted auctions benefit the foundation's charitable mission. Multiple auction experiences were offered in 2021 and 2022 Gala Auctions.
- Palm Tree Crew / Palm Tree Music FestivalcoreGranted partnered with Palm Tree Crew (Kygo's music brand) for the Palm Tree Music Festival charity auction. The festival featured artists including Kygo, Zedd, and Gryffin. Proceeds benefited FealGood Foundation and LT. Michael P. Murphy Navy Seal Museum to support the 20th anniversary of 9/11.
- Eagles Autism FoundationminorA portion of proceeds from the Nelson Island Experience auction (Steve Nelson NFT and experience auction) benefited the Eagles Autism Foundation. This partnership supports autism research and programs.
- The ChainsmokersminorGranted partnered with The Chainsmokers for the Circuit Series After Party experience auction. The partnership offered VIP table packages and backstage access for the event featuring performances by The Chainsmokers and DJ Irie.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Granted competitors and assessment
Company assessmentDirect peers
- On Location Experiences: Premium hospitality and VIP experience provider for live sports, music, and entertainment events. Most directly comparable peer to Granted's VIP-packages and curated-experience offering, with overlapping artist/athlete relationships and similar premium-pricing model.
- Charitybuzz: Online charity auction platform offering exclusive experiences, memorabilia, and meet-and-greets with proceeds benefiting nonprofits. Closest comparable to Granted's auction-for-charity vertical, including nearly identical auction mechanics and nonprofit partnerships.
- Vivid Seats: Publicly traded (NASDAQ: SEAT) secondary ticketing marketplace for concerts, sports, and theater events. Direct competitor in the core fan-facing ticket-sales lane where Granted is exposed via its third-party-sourced inventory.
- SeatGeek: Mobile-first primary and secondary ticketing marketplace with a fan-experience product focus. Closest technology-and-UX competitor to Granted, serving overlapping consumer segments across concerts and sports.
- StubHub: Major secondary ticket marketplace (owned by Viagogo/Eric Baker) covering concerts, sports, and comedy. Scaled incumbent competing for the same consumer-facing live event ticket transactions Granted monetizes.
- Gametime: Mobile-first last-minute ticket marketplace specializing in sports and live events. Comparable direct-to-consumer mobile experience targeting similar fan demographics with live-event inventory.
- Goldstar: Discounted live event ticketing marketplace for concerts, sports, comedy, and theater. Overlaps with Granted on consumer-side discovery and purchase for live entertainment, though positioned more on price-discovery than premium experience.
Broad incumbents
- Ticketmaster: Dominant primary ticketing platform owned by Live Nation Entertainment. The reference incumbent whose exclusive issuer relationships and scale define the competitive context for every secondary and experiential player including Granted.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Granted social profiles
Digital presenceGranted financial estimates
Financial estimateRevenue estimate
Valuation estimate
Granted leadership team
Management profileNumber of profiles
Profiles1 record
Granted funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Granted M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Granted
What does Granted do?
Granted is a direct-to-consumer online ticketing marketplace that sells concert, comedy, and sports event tickets sourced from trusted third-party providers. Beyond standard tickets, the platform offers artist-curated VIP experience packages (meet & greets, exclusive merchandise, pre-show events) and charity auctions for once-in-a-lifetime experiences benefiting foundations such as the Harold & Carole Pump Foundation and Eagles Autism Foundation.
Is Granted a public or private company?
Granted is a private company. It is classified as venture growth investor backed and is currently operating.
When was Granted founded?
Granted was founded in 2021. It employs 11 to 50 people.
Where is Granted based?
Granted is headquartered in Santa Monica, United States, in the North America region.
How does Granted make money?
Three revenue lines are on record. Ticket Sales are the primary driver. The others are VIP Packages and charity Auctions.
Who are Granted's main competitors?
Direct peers on record are On Location Experiences, Charitybuzz, Vivid Seats, SeatGeek, StubHub, Gametime and Goldstar. Ticketmaster is listed as a broad incumbent.
Does Granted have an API?
No public API is recorded for Granted.
What industry is Granted in?
Granted's product category is Live Event Ticketing. Its primary akta.pro industry code is MPAIAFAD, Ticketing Platforms & Primary Ticketing, with a secondary code of MPAIAFAK, VIP, Hospitality & Premium Experiences (Packages, Clubs, Suites). Its NAICS code is 7131 and its SIC code is 7990.