What Caseflood.ai does

Caseflood.ai is a San Francisco-based legal technology company founded in 2024 that builds AI-powered voice agents and intake automation software for law firms, with primary focus on the personal injury vertical. The company's flagship product, Luna, is an autonomous AI voice agent that conducts inbound intake calls, qualifies leads, schedules consultations, manages SMS drip sequences, and supports retainer signing workflows, operating on a 24/7 basis with bilingual capability. The platform also includes speed-to-lead automation, IVR trees, call tracking, disposition codes, CRM hygiene, and ring group configuration, addressing the full intake funnel from lead submission through signed retainer. The company reports customer outcomes including 2.7x more PI cases signed, a 94% first-call close rate, and approximately 10 minutes from lead submission to signed retainer.

The business operates on a subscription-based SaaS model with undisclosed pricing, distributed through a selective waitlist-and-interview onboarding process that onboards one customer at a time. The go-to-market targets mid-market law firms aiming for $25M-$50M in annual fees, with named customers including Wisehart Wright Trial Lawyers and Lawrence & Associates. Distribution is high-touch and direct, supplemented by founder-led content, customer case studies, and mastermind groups, with the company explicitly positioning itself as democratizing intake technology historically available only to billion-dollar private equity-backed firms. As of mid-2025, Caseflood had raised approximately $3.7M in total funding across a $500K Y Combinator round (January 2025) and a $3.2M seed round (July 2025), with a syndicate including Acquisition.com, Elevation Capital, Four Cities Capital, and Y Combinator. The company remains privately held with 1-10 employees and a founder-led operating model centered on CEO Ethan Hilton.

Name

Caseflood.ai

Legal name

Caseflood

Website

https://caseflood.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

Caseflood.ai is a San Francisco-based legal tech company founded in 2024 that builds AI voice agents and intake automation software, primarily serving mid-market personal injury law firms. Its flagship product Luna handles inbound client calls, lead qualification, and retainer signing workflows 24/7.

Ownership category

akta.pro rank

Product category

Legal Intake Software

NAICS

Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industry

Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC)

Keywords

• Legal intake automation
• AI voice agents
• Law firm software
• Lead conversion optimization
• Personal injury intake

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI Legal Intake SaaS: Subscription-based AI platform for legal intake automation. The company provides AI-powered intake services that help law firms sign more cases by fixing leaks in their intake funnel.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Caseflood.ai provides an AI-powered legal intake platform centered on its voice agent Luna, which autonomously qualifies, contacts, schedules, and signs personal injury clients for law firms. The platform combines speed-to-lead automation, intake workflow automation, call tracking, IVR trees, and bilingual intake to fix leaks in law firm intake funnels and convert more of the leads firms are already generating.

Product overview

Caseflood.ai offers a unified AI-powered legal intake platform built around its flagship AI voice agent called Luna. The platform addresses the intake funnel challenges law firms face by providing an integrated solution that combines autonomous voice agents for 24/7 client call handling, speed-to-lead optimization, conversion rate enhancement, and process automation. The company positions its platform as enabling smaller, nimble firms to compete with larger enterprise firms by providing technology and techniques previously only available to billion-dollar enterprises with dedicated engineering teams.

Differentiator

Problem solved

Functional benefit

Brands

• Luna: AI voice agent that handles client calls and administrative tasks for law firms, increasing revenue and conversion rates for legal practices.

Products and services

• Luna Luna is Caseflood.ai's flagship autonomous AI voice agent purpose-built for law firms; it handles client intake calls, qualifies leads, manages scheduling and follow-ups, and drives retainer signing to increase revenue and conversion rates for legal practices.
• Caseflood AI Intake Platform The Caseflood AI Intake Platform is an integrated SaaS solution that fixes leaks in law firm intake funnels by combining speed-to-lead automation, intake workflow automation, call tracking, IVR trees, conversion rate optimization, CRM hygiene, SMS drips, scheduling, retainer signing, and bilingual intake to help law firms sign 2-3x more of the leads they already generate.

Quantifiable outcome

• 2.7x more PI cases signed
• +5 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Filevine: Filevine is a legal case management platform with AI features including intake and document automation. It overlaps with Caseflood on PI firm intake workflows and competes for the same mid-market legal tech budget.
• Smokeball: Smokeball is a legal practice management platform with built-in intake and lead management for small and mid-sized law firms, including PI. It competes with Caseflood on intake automation within a broader productivity suite.
• Clio: Clio is the dominant legal practice management SaaS, with growing investments in AI intake and client engagement (Clio Grow). It's a broad incumbent that competes for the same law firm wallet, especially on intake.
• Ruby Receptionists: Ruby is an established virtual receptionist and live answering service used by professional services firms, including law practices. It competes for the same 24/7 call handling and intake function that Luna automates with AI.

Direct peers

• CASEpeer: CASEpeer is a case management platform purpose-built for personal injury law firms with intake-to-settlement workflows. It competes for the same PI firm buyer and overlaps on intake automation, qualification, and conversion.
• Smith.ai: Smith.ai is a 24/7 virtual receptionist and intake service widely used by law firms to handle live calls, lead capture, and appointment scheduling — directly overlapping with Caseflood's Luna voice agent and 24/7 intake offering for the same buyer (small/mid law firms).
• LawDroid: LawDroid builds AI assistants and chatbots for law firms, including intake automation and client engagement tools. It competes head-to-head with Caseflood in the AI legal intake category for solos and small firms.
• BlueOcean: BlueOcean is a legal marketing and intake platform combining lead generation with AI-driven engagement and qualification for law firms — overlapping with Caseflood's intake funnel optimization thesis.

Emerging players

• Patient Prism: Patient Prism provides AI call tracking and conversion analytics for healthcare practices. It uses comparable AI voice-to-intent technology for a different vertical but is comparable on speed-to-lead and call conversion analytics.
• EvenUp: EvenUp is an AI legal tech company focused on personal injury demand letters and case work. While different in product surface, it shares Caseflood's PI-vertical specialization and AI-native approach to PI firm workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/caseflood-ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caseflood.ai