Everafter
EverAfter AI is a B2B customer interface platform that helps SaaS companies productize post-sale programs — onboarding, adoption, success plans, and QBRs — through AI-powered, no-code customer-facing interfaces, serving enterprise customers including Adobe, Zendesk, and ZoomInfo.
- Company typePrivate
- Founded2019
- HeadquartersTel Aviv, Israel
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Everafter does
EverAfter AI Ltd. is a B2B customer interface platform founded in 2019 in Tel Aviv, Israel, targeting customer success, revenue operations, product, and partner success teams at B2B SaaS companies. The platform enables enterprises to productize and scale post-sale customer programs — including digital onboarding, adoption journeys, success plans, QBRs, POC management, and advocacy — through customized customer-facing interfaces, replacing fragmented point tools with a unified, AI-native workspace.
The product architecture centers on a no-code AI-Powered Interface Builder, an AI Studio development environment, an AI Agent for Journeys, an AI Experts module, and supporting Task Management and Data Collection capabilities, all built on AWS infrastructure. Native AI agents automate and personalize customer journeys; generative AI produces dynamic interface content and recommendations. The platform integrates with Salesforce, HubSpot, Slack, and Intercom, and the company holds SOC 2 Type II, GDPR, and CCPA certifications — a baseline requirement for enterprise procurement.
Commercially, EverAfter operates a sales-led enterprise motion with consultative field sales targeting large B2B organizations, selling SaaS subscriptions with both a free tier and quote-based paid plans billed in US dollars in advance. Enterprise reference customers include Adobe, Zendesk, Broadcom, ZoomInfo, Okta, Vidyard, Salesloft, and Orca Security. In January 2026, EverAfter was acquired by Base AI for approximately $20 million to form a combined AI Engagement OS unifying lifecycle marketing and digital customer success.
Everafter firmographics
Firmographics- Name
- Everafter
- Legal name
- EverAfter AI Ltd.
- Website
- https://everafter.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- EverAfter AI is a B2B customer interface platform that helps SaaS companies productize post-sale programs — onboarding, adoption, success plans, and QBRs — through AI-powered, no-code customer-facing interfaces, serving enterprise customers including Adobe, Zendesk, and ZoomInfo.
- Ownership category
- akta.pro rank
Everafter industry classification
Industry- Product category
- Customer Success Software
- NAICS
- Software Publishers (513210), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industry
- B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)
Keywords
Where Everafter is headquartered
LocationHeadquarters
- HQ city
- Tel Aviv
- HQ country
- Israel
- HQ region
- Middle East
Offices1 record
Markets served
Everafter business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Subscription-based SaaS platform with paid plans and free tier options. Customers sign up through paid plans as described on the EverAfter website. Fees are stated and paid in US Dollars with payment in advance at commencement of each billing cycle.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Plan available for customers |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels8 records
Everafter product offering
Product offeringCore offering
EverAfter sells an AI-powered Customer Interface Platform that enables B2B SaaS companies to productize post-sale customer programs such as digital onboarding, adoption journeys, success plans, QBRs, POCs, and advocacy. The platform combines a no-code interface builder, AI Studio, and AI Agent for Journeys to deliver personalized, real-time, customer-facing experiences at scale, replacing fragmented CS, marketing, sales, and product tools with a single end-to-end system.
Product overview
EverAfter is an AI-powered Customer Interface Platform that provides a unified, end-to-end post-sale customer experience solution. The core platform consists of AI-Powered Interface Builder, AI Studio, AI Agent for Journeys, AI Experts, Task Management, and Data Collection modules. The platform is organized around solution programs including Customer Onboarding (High-Touch and Digital-Touch), Success Plans, Business Reviews (QBR), POC Management, and Advocacy Programs. The system enables B2B companies to create customized customer-facing interfaces for digital onboarding, adoption journeys, and success management, powered by native AI agents for automation and personalization.
Differentiator
Problem solved
Functional benefit
Products and services
- AI-Powered Interface Builder No-code interface builder that enables B2B companies to create customized, actionable customer-facing interfaces for post-sale experiences.
- AI Studio AI-powered development environment for building and scaling post-sale customer journeys and AI-powered customer experiences.
- AI Agent for Journeys AI-powered automation for managing and personalizing post-sale customer journeys including onboarding, adoption, and success plans.
- High-Touch Customer Onboarding Customer onboarding solution for managing high-touch customer experiences designed to speed up time-to-value for enterprise customers.
- Digital-Touch Onboarding Scaled, personalized onboarding solution for low-touch customer segments that need digital-led onboarding at volume.
- POC Management Mutual action plan tool for managing proof-of-concept (POC) engagements with prospective and new customers.
- Success Plans Guided pathways to customer success with automated tracking, recommendations, and milestone management for customer success teams.
- Business Reviews (QBR) Automated quarterly business review (QBR) creation and management for customer success and account management teams.
- Advocacy Programs AI-driven customer advocacy journey creation for driving expansion revenue, references, and customer advocacy.
Quantifiable outcome
- Customer adoption tripled after implementing EverAfter (ZoomInfo case)
- +4 more outcomes
Companies that use Everafter
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles2 records
Everafter technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature6 records
Everafter partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
Everafter competitors and assessment
Company assessmentDirect peers
- Gainsight: Gainsight is the leading customer success platform for B2B SaaS, offering CSM workflow, health scoring, and renewals tooling. It is the most direct competitor to EverAfter's post-sale CS positioning.
- Totango: Totango provides a composable customer success platform with health scoring, journey orchestration, and segmentation. It competes head-on with EverAfter for digital CS use cases at B2B SaaS companies.
- Catalyst Software: Catalyst offers an all-in-one customer success platform with onboarding playbooks, QBRs, and customer hub functionality—closely overlapping EverAfter's productized solution programs.
- Planhat: Planhat delivers a modern customer success platform with project-style workflows, health scores, and segmentation. It targets the same mid-market and enterprise B2B SaaS segment as EverAfter.
- ChurnZero: ChurnZero is a real-time customer success platform focused on reducing churn and driving expansion in B2B SaaS. Its journey automation and customer communication features directly parallel EverAfter's AI Agent for Journeys.
- Vitally: Vitally is a customer success platform built for B2B SaaS, offering health scoring, playbooks, and customer collaboration workspaces that overlap with EverAfter's Customer Hubs offering.
- ClientSuccess: ClientSuccess is a customer success management platform for B2B SaaS companies, providing health scoring, renewals, and stakeholder management that overlap with EverAfter's CSM-facing capabilities.
Emerging players
- Userflow: Userflow provides no-code user onboarding and product adoption tooling for SaaS. It overlaps with EverAfter's Digital-Touch Onboarding and adoption journey use cases, though narrower in scope.
- Appcues: Appcues enables in-product onboarding, adoption, and retention flows without engineering resources. It is an adjacent product-adoption peer, narrower than EverAfter's full post-sale suite.
Broad incumbents
- Pendo: Pendo is a broad product experience platform spanning in-app onboarding, analytics, and feedback. It overlaps with EverAfter's adoption and onboarding modules but operates as a horizontal incumbent serving product teams broadly.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Everafter social profiles
Digital presenceEverafter compliance and trust
Trust signalCompliance3 records
Everafter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Everafter leadership team
Management profileNumber of profiles
Profiles2 records
Everafter funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Everafter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Everafter
What does Everafter do?
EverAfter sells an AI-powered Customer Interface Platform that enables B2B SaaS companies to productize post-sale customer programs such as digital onboarding, adoption journeys, success plans, QBRs, POCs, and advocacy. The platform combines a no-code interface builder, AI Studio, and AI Agent for Journeys to deliver personalized, real-time, customer-facing experiences at scale, replacing fragmented CS, marketing, sales, and product tools with a single end-to-end system.
Is Everafter a public or private company?
Everafter is a private company. It is classified as corporate owned and is currently acquired.
When was Everafter founded?
Everafter was founded in 2019. It employs 11 to 50 people.
Where is Everafter based?
Everafter is headquartered in Tel Aviv, Israel, in the Middle East region.
How does Everafter make money?
One revenue line is on record: saaS Subscription.
Who are Everafter's main competitors?
Direct peers on record are Gainsight, Totango, Catalyst Software, Planhat, ChurnZero, Vitally and ClientSuccess. Emerging players are Userflow and Appcues. Pendo is listed as a broad incumbent.
Does Everafter have an API?
No public API is recorded for Everafter.
What industry is Everafter in?
Everafter's product category is Customer Success Software. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of HDAEAHAK, B2B/EDI & Supply Chain Process Automation Platforms. Its NAICS code is 513210 and its SIC code is 7372.