Uniguest

What Uniguest does

Uniguest is a Nashville-headquartered digital engagement technology company that provides a cloud-based platform unifying digital signage CMS, IPTV, enterprise video, and audience engagement applications across ten industry verticals. The company's core product surface is the Hub platform, which consolidates previously acquired brands (Tripleplay, eStream, MediaStar, UCView, Onelan, pCare, Touchtown, Eversound, Volara, Bunch) into vertical-specific solutions including Healthcare Hub, Hotel Hub, Enterprise Hub, Community Hub, Campus Hub, Sports Hub, Retail Hub, and Casino Hub. Uniguest also sells and manages associated hardware — digital signage media players, IPTV headends, room signage displays, Eversound wireless headphones, and BrightSign media players — alongside professional services such as content creation and AVIXA CTS training.

The underlying technology integrates with major communications and display ecosystems, including Microsoft Teams Rooms, Zoom Rooms, Samsung ePaper, and Google Cast on Samsung and LG hospitality TVs, and is secured by SOC 2 Type 1 and HITRUST CSF certifications. The platform currently powers more than 1.1 million active endpoints across 17,000+ hotels, 4,000+ senior living communities, 4,000+ universities, and 450+ stadiums and arenas, and is recognized by Invidis as a top-three global digital signage CMS provider for four consecutive years.

Uniguest operates a hybrid revenue model combining recurring software subscriptions (Hub SaaS, CMS, IPTV), software licensing of acquired brands, hardware sales, managed services, and professional services. Pricing is not publicly disclosed and follows a consultative, quote-based enterprise sales motion through direct field sales, a global channel partner network (AV distributors, integrators, resellers, and VARs) and the Unify Partner Program, supported by regional offices in London, Orlando, Barcelona, Sydney, Singapore, and Oslo. The company has been owned by Atlantic Street Capital since June 2021, when the firm acquired Uniguest with a $190 million senior secured credit facility from Comvest Credit Partners, and has since executed a sustained buy-and-build acquisition strategy.

Name

Uniguest

Legal name

Uniguest Holdings, Inc

Website

https://uniguest.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Uniguest provides a cloud-based Hub platform unifying digital signage, IPTV, enterprise video, and engagement apps across hospitality, healthcare, senior living, education, sports, retail, and corporate verticals, managing 1.1 million+ endpoints for 17,000+ hotels and thousands of other enterprise customers worldwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Software Subscriptions and Cloud Platform: Recurring subscription revenue from cloud-based Hub platform, digital signage CMS software, and related SaaS services. The company operates on a subscription model for its software platforms.
2. Hardware Sales: Sale of digital signage media players, IPTV hardware, video encoders, IPTV headends, room signage displays, and other optimized hardware components for digital content delivery.
3. Managed Services: Managed services including managed hardware, managed print services, and ongoing support services for deployed solutions.
4. Professional Services: Content creation services, implementation services, training, and AVIXA CTS training programs.
5. Software Licensing: Licensing of proprietary software platforms including Tripleplay, eStream, MediaStar, and other acquired brands to enterprise customers.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Uniguest provides a unified cloud-based Hub platform that delivers digital signage, IPTV, enterprise video, content management, and audience engagement applications as integrated managed technology solutions. The company sells industry-specific Hub variants (Healthcare, Hotel, Enterprise, Campus, Community, Sports, Retail, Casino) bundled with related hardware, managed services, and professional services to organizations in hospitality, healthcare, senior living, sports, education, retail, banking, and government sectors.

Product overview

Uniguest is a global digital engagement technology company offering a comprehensive platform-plus-modules architecture centered around its unified Hub platform. The Hub consolidates digital signage software CMS, IPTV, IP video technology, enterprise video, and engagement apps into a single integrated platform. The company serves diverse industries including healthcare, hospitality, corporate enterprise, senior living, sports, education, retail, banking, government, and casinos through industry-specific Hub solutions (Enterprise, Campus, Healthcare, Hotel, Community, Sports, Retail, Casino Hubs). The product portfolio includes core products like Digital Signage Software and IPTV, supplemented by sub-products such as Interactive TV, Casting, Media Library & VOD, Community Apps, and TruthPoint Rounding App. The company also offers managed hardware including Eversound Headphones and hardware products like Digital Signage Media Players and Room Signage Displays. Through acquisitions, Uniguest has incorporated multiple brands including Tripleplay (Enterprise AV), eStream (Media Platform), pCare (Interactive Patient System), Uniguest Community, Volara, MediaStar, UCView, Onelan, Sagely, and Janus. The company was recognized by Invidis as a global top-three digital signage CMS provider for four consecutive years and currently powers over 1.1 million active endpoints worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• Hub: Unified platform for digital signage, IPTV, enterprise video, and engagement solutions
• eStream
• Tripleplay
• MediaStar
• UCView
• Eversound
• Community
• Volara

Products and services

• Uniguest Hub Unified cloud-based platform powering digital signage, IPTV, enterprise video, and engagement solutions across multiple industry verticals; consolidates multiple technologies into a single integrated platform.
• Digital Signage Software Cloud-based digital signage CMS software designed to drive engaging communication by connecting content, integrating existing applications, and simplifying content creation, scheduling, and management.
• IPTV Internet Protocol Television solutions deployed globally, securely delivering live and pre-recorded IP video streams for thousands of organizations across hospitality, enterprise, healthcare, and education.
• Interactive TV Customizable interactive TV solutions offering flexible and personalized experiences delivering enhanced video infotainment for hospitality and healthcare environments.
• Casting Wireless content streaming solution enabling guests and users to cast content from their devices to displays, with native support for Samsung and LG hospitality TVs with built-in Google Cast.
• Media Library & VOD Secure digital resource management and video-based content delivery with built-in editing tools and interactive video capabilities including quiz-style questions.
• Community Apps Senior living community engagement apps putting information that community members want and need at their fingertips.
• TruthPoint Rounding App Digital patient rounding tool used to assess patient status or communicate with caregivers, saving time and enhancing patient experience in healthcare environments.
• pCare Interactive Patient System Interactive Patient System for healthcare environments, enabling patient engagement, communication, and entertainment at the bedside; recognized with Best in KLAS awards for Interactive Patient Systems.
• Healthcare Hub Vertical-specific Hub solution delivering cutting-edge communication and entertainment technology for healthcare environments, including digital patient room signs and interactive patient systems.
• Hotel Hub Hospitality-focused Hub solution that maximizes guest experience with connected engagement technology including interactive TV, digital signage, and casting capabilities.
• Enterprise Hub Industry-specific Hub solution for corporate and enterprise environments, delivering high-impact, dynamic, and secure digital content to communicate with and engage staff and visitors.
• Campus Hub Education-focused Hub solution creating captivating and engaging learning experiences through video for universities and schools.
• Community Hub (Senior Living) Senior living community solution providing simple technology that connects residents through engagement apps, digital signage, and interactive content.
• Sports Hub Stadium and arena solution creating world-class fan experiences with the right content at the right time in the right place.
• Tripleplay Enterprise AV Platform Enterprise AV platform providing digital signage, IPTV, and video streaming solutions for enterprise environments; an acquired brand product.
• eStream Media Platform Media platform providing enterprise video, webcasting, and media management solutions; an acquired brand product.
• Eversound Wireless Headphones Wireless headphone technology for senior living communities, providing interactive content and engagement solutions for seniors including those with hearing impairments.
• Digital Signage Media Players Digital signage and IPTV media players offering reliability, security, and power for digital content delivery.
• Reserva Room Signage Displays Digital room signage displays in a range of sizes and designs for meeting room management and booking.
• Content Creation Services Professional content creation services to support digital signage and engagement deployments across verticals.
• AVIXA CTS Training AVIXA Certified Technology Specialist training programs for AV professionals on Uniguest solutions.

Quantifiable outcome

• Over 1.1 million active endpoints deployed globally
• +3 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationIntegration partnership providing Microsoft Teams Rooms connectivity within the Uniguest Hub platform for unified communications and collaboration in enterprise environments.
• ZoomcoreTechnology or IntegrationIntegration partnership providing Zoom Rooms connectivity within the Uniguest Hub platform for video conferencing and collaboration capabilities.
• SamsungcoreTechnology or IntegrationSamsung ePaper integration and casting support for Samsung hospitality TVs with built-in Google Cast functionality, enabling digital signage deployment on Samsung displays.
• LGcoreTechnology or IntegrationCasting support for LG hospitality TVs with built-in Google Cast functionality, enabling seamless digital signage and content casting on LG displays.
• Google CastcoreTechnology or IntegrationNative Google Cast integration enabling content casting from devices to hospitality TVs, supporting guest casting experiences in hotel environments.
• KLAS ResearchcoreStrategic or Co-development PartnerOngoing partnership with KLAS Research for healthcare customer feedback and ranking programs, resulting in multiple Best in KLAS awards for Interactive Patient Systems.
• HITRUSTcoreStrategic or Co-development PartnerHITRUST certification partnership for healthcare data security and compliance in digital patient engagement solutions.
• AVIXAminorStrategic or Co-development PartnerAVIXA CTS training partnership providing certification and training programs for AV professionals on Uniguest solutions.
• LeadingAGEminorStrategic or Co-development PartnerPartnership with LeadingAGE for senior living industry engagement and advocacy, supporting Uniguest's senior living solutions portfolio.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ONELAN (now part of Uniguest): ONELAN was a digital signage CMS platform that Uniguest acquired in 2018; it remains a brand-level comparison point and continues operating in adjacent signage markets.
• Poppulo: Poppulo (formerly Four Winds Interactive) is a leading digital signage and employee communications platform serving enterprise and healthcare verticals—directly competing with Uniguest's Enterprise Hub and Healthcare Hub in CMS, IPTV, and workplace engagement.
• Appspace: Appspace is a unified workplace experience platform offering digital signage, space management, and employee communications—directly comparable to Uniguest's Enterprise Hub, with similar vertical expansion into corporate communications and meeting room signage.
• Broadsign: Broadsign provides a digital signage CMS and content management platform for out-of-home networks and retail environments, competing with Uniguest's Retail Hub and digital signage offerings across enterprise and venue verticals.
• Scala: Scala (part of Stratacache) is a long-established digital signage software provider serving retail, QSR, and enterprise—competing directly with Uniguest's Retail Hub and digital signage CMS in similar verticals.
• BrightSign: BrightSign is a leading digital signage media player manufacturer—Uniguest resells BrightSign hardware as part of its offering, while BrightSign's BrightSignOS competes at the device layer with Uniguest's System-on-Chip partnerships with Samsung and LG.
• YCD Multimedia: YCD Multimedia provides enterprise digital signage CMS solutions (CNova platform) serving retail, hospitality, and corporate verticals—a direct competitor to Uniguest's CMS across several shared target segments.
• Signagelive: Signagelive is a cloud-based digital signage platform serving enterprise, retail, and hospitality—a direct competitor to Uniguest's Hub CMS across similar verticals and customer segments.

Broad incumbents

• Cisco: Cisco's IPTV, digital media, and collaboration offerings (Cisco Vision, Webex) compete broadly with Uniguest's enterprise video and IPTV solutions; Cisco's scale and integrated networking stack represent a wide-incumbent competitive force in enterprise AV.

Others

• NEC Display Solutions: NEC Display Solutions is a hardware vendor of commercial displays and digital signage media players—comparable to Uniguest's hardware distribution business (BrightSign media players, Reserva room signage) as an adjacent ecosystem participant rather than a direct CMS competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/uniguest
• YouTubeyoutube.com/@uniguest
• LinkedInlinkedin.com/company/uniguest
• Instagraminstagram.com/uniguest_official
• Facebookfacebook.com/uniguestinc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A13 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uniguest