StayNTouch

Name

StayNTouch

Legal name

Stayntouch, Inc.

Website

https://stayntouch.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Hotel Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Vacation Rental & Short-Stay Booking Engines (THALADAB)

Keywords

• Hotel property management
• Cloud PMS software
• Hospitality technology
• Hotel booking engine
• Hotel payment processing

Headquarters

HQ city

Bethesda

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Others

Revenue model

1. SaaS Subscription Fees (PMS, Stayntouch 2.0, Booking Engine, Channel Manager, Kiosk): Recurring monthly or annual subscription fees for access to the cloud PMS platform and integrated suite, billed monthly in advance per the Master Terms and Conditions; includes upgrades and unlimited integrations at no additional cost.
2. Professional Services (Implementation, Integration, Configuration, Training): One-time upfront fees and ongoing professional services for installation, integration, configuration, and training, billed and paid as of the subscription start date per the Order.
3. Stayntouch Pay — Payment Processing: Native payment processing for hotel transactions (transaction-fee / take-rate style revenue), marketed as 'no hidden fees' and tightly integrated with the PMS to simplify end-to-end payment flows.

Go-to-market motion4 records

Core offering

StayNTouch provides a cloud-native, mobile-first hotel Property Management System (PMS) and an integrated technology suite (StayNTouch 2.0) that bundles complementary modules including native payment processing (StayNTouch Pay), a direct booking engine, a channel manager, a self-service kiosk, an automated upsell engine (UpsellPro), and webhook-enhanced open APIs, sold primarily to independent hotels, hotel chains, and management/ownership groups.

Product overview

StayNTouch offers StayNTouch 2.0, a cloud-native, fully-integrated hotel technology suite anchored by its core StayNTouch PMS (a mobile-first property management system). Around this core platform, StayNTouch bundles complementary add-on modules including StayNTouch Pay for native payment processing, the StayNTouch Booking Engine for direct reservations, the StayNTouch Channel Manager for OTA distribution, StayNTouch Kiosk for guest self-service, StayNTouch UpsellPro for automated upselling, and an AI-Powered Guest Messaging Tool. The platform is extended through StayNTouch Connect APIs and the StayNTouch Integration Hub, which provides access to 1,400+ third-party PMS integrations at no extra cost, enabling hotels to assemble a tailored technology stack.

Differentiator

Problem solved

Functional benefit

Brands

• Stayntouch PMS: Flagship cloud-native property management system for hotels.
• Stayntouch 2.0
• Stayntouch Pay
• Stayntouch Booking Engine
• Stayntouch Kiosk
• Stayntouch Channel Manager
• Stayntouch Connect APIs

Products and services

• StayNTouch PMS Cloud-native, mobile-first hotel property management system serving as the core platform of the StayNTouch suite; manages reservations, check-in/check-out, housekeeping, multi-property operations, reporting, and integrates with the broader product suite.
• StayNTouch 2.0 Cloud-native, fully-integrated hotel technology suite bundling the StayNTouch PMS with complementary modules (Pay, Booking Engine, Channel Manager, Kiosk, and APIs) designed to amplify hotel performance and guest experience.
• StayNTouch Pay Native end-to-end payment processing solution for hotels integrated with the StayNTouch PMS, designed to manage payment transactions simply and securely with no hidden fees.
• StayNTouch Booking Engine Customizable, mobile-optimized hotel booking engine fully integrated with StayNTouch PMS, enabling commission-free direct bookings, group reservations, promo codes, upgrades/add-ons, and real-time two-way PMS synchronization.
• StayNTouch Channel Manager Distribution channel management module that optimizes OTA connectivity and direct bookings by synchronizing inventory, rates, and availability across distribution channels in real time.
• StayNTouch Kiosk PMS-integrated guest self-service kiosk that streamlines check-in, key retrieval, and check-out, enabling customizable contactless guest experiences.
• StayNTouch Connect APIs Webhook-enhanced open APIs providing unrestricted developer access to build new interfaces and integrations on top of the StayNTouch PMS platform.
• StayNTouch UpsellPro Automated upselling module that delivers targeted offers for room upgrades, monetized early/late check-out, and ancillary packages directly to guests' mobile devices during check-in and throughout their stay.
• AI-Powered Guest Messaging Tool AI-driven guest messaging feature launched within the StayNTouch PMS, enabling automated guest communications and engagement to enhance the guest experience.

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature11 records

Recent moves6 records

Regional players

• RMS Cloud: RMS Cloud is an Australia-headquartered cloud property management system for the hospitality industry with strong APAC presence, comparable in cloud-native architecture and mid-market positioning to StayNTouch but serving a different primary geography.

Others

• Duetto: Duetto is a cloud-based revenue management platform for hotels and casinos, integrated with major PMS systems — comparable to StayNTouch's recently embedded Ampliphi AI revenue management capability and a partner/competitor in the hospitality AI-pricing layer.

Broad incumbents

• Shiji Group: Shiji Group is a global hospitality technology platform offering its own enterprise PMS, POS, and distribution suite, and is also an existing StayNTouch investor — overlapping with StayNTouch in enterprise hotel PMS while creating a structural investor/competitor dynamic.
• Oracle Hospitality (Opera Cloud): Oracle Opera Cloud is the dominant enterprise legacy PMS now repositioned for cloud, serving global chains and large management groups — the incumbent StayNTouch most often displaces in mid-market and select enterprise sales cycles.
• Infor Hospitality Management Solutions (HMS): Infor HMS is an enterprise property management system used by large hotel chains and management groups, representing the on-premise/legacy side of the competitive set StayNTouch targets for cloud-native displacement.

Direct peers

• RoomKeyPMS: RoomKeyPMS is a cloud-based property management system built for independent hotels, boutique properties, and small chains in North America, serving a very similar customer profile and feature scope as StayNTouch.
• Mews: Mews is a cloud-native hotel PMS platform serving independent hotels, groups, and hostels with APIs, payments, and a marketplace — a direct competitor to StayNTouch across cloud-PMS, payments, and integration breadth in the same mid-market and enterprise segments.
• Cloudbeds: Cloudbeds offers a cloud-based hotel PMS plus booking engine, channel manager, and marketplace, with a strong footprint in independent and boutique hotels — directly overlapping StayNTouch's core independent/boutique and small-management-company segments.
• Maestro PMS: Maestro PMS provides property management software for independent hotels, boutique properties, and resort groups, with both on-premise and cloud deployment options — closely comparable to StayNTouch's independent/boutique and management-company target segments.

Emerging players

• Hotelogix: Hotelogix is a cloud-based hotel PMS targeting small and mid-scale independent hotels, with mobile and multi-property capabilities — overlapping with StayNTouch's independent/boutique segment at a smaller, emerging-player scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StayNTouchInc
• YouTubeyoutube.com/c/stayntouchinc
• LinkedInlinkedin.com/company/stayntouch
• Facebookfacebook.com/360976003985275

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StayNTouch