What Hallo does

Hallo is a Netherlands-based managed ICT services provider targeting the Dutch SMB (MKB) market under a one-stop-shop positioning. The company delivers an integrated portfolio across eight core product categories—digital workplace, cybersecurity, business internet, networking, business mobile, business telephony, data & AI, and business applications—supplemented by web hosting and hardware procurement. Hallo serves over 14,855 customers from 12 physical locations across the Netherlands (Alkmaar, Amersfoort, Amsterdam, Eindhoven, Groningen, Leeuwarden, Purmerend, Rotterdam, Tilburg, Zoetermeer, Zwaagdijk) and three Caribbean regional hubs (Aruba, Bonaire, Curaçao), supported by approximately 350 technical and sales experts.

The technology stack is anchored on Microsoft (Microsoft 365, Microsoft Teams, Windows 365, Dynamics 365, Microsoft Fabric, and Microsoft 365 Copilot), with Fortinet as the core security vendor, complemented by partnerships with KPN and Odido for telecom, HP for hardware, and 3CX for telephony. Hallo's proprietary offerings include the Managed Werkplek (managed workplace), Beschermde Werkplek (protected workplace with 24/7 monitoring), a NIS2 compliance solution, AI integration services, and the Mijn Hallo customer self-service portal. The company is a member of the Dutch Cloud Community, and holds Microsoft Partner status with additional alliances across Fortinet, HP, 3CX, KPN, and Odido.

Revenue is generated through a mix of recurring managed services, subscription-based connectivity and telephony, hardware and software reselling, and project-based professional services, with custom quote-based pricing tied to user counts and service bundles. Go-to-market is hybrid: direct enterprise field sales through regional offices, inside sales via phone, digital lead capture through the corporate website, and channel co-selling via vendor partner programs. Marketing relies on a content-driven strategy including a knowledge center, customer success stories, webinars, podcasts, and newsletters targeting Dutch SMB decision-makers.

Name

Hallo

Legal name

Hallo

Website

https://hallo.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Hallo is a Netherlands-based ICT managed services provider serving the Dutch SMB market with a one-stop-shop portfolio spanning digital workplace, cybersecurity, connectivity, telephony, mobile, data/AI, and business applications, delivered through 12 Netherlands offices and three Caribbean hubs to over 14,855 customers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Business Service Centers (56143)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Revenue Cycle & Tuition Billing/Collections Support (Student Accounts BPO) (EDAEALAN)

Keywords

• Managed ICT services
• Business connectivity
• Cybersecurity solutions
• Cloud workplace
• Business telephony

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed ICT Services: Recurring managed services revenue fromDigital Werkplek, Cybersecurity, Netwerken, and other managed services. Customers pay for ongoing management, support, and monitoring of their ICT infrastructure.
2. Business Connectivity: Revenue from Zakelijk Internet services including fiber connectivity (glasvezel), backup connections, and business television. May include installation and ongoing subscription components.
3. Business Mobility: Revenue from Zakelijk Mobiel services including Sim Only plans, mobile data, mobile-fixed convergence, and mobile device management.
4. Business Telephony: Revenue from zakelijke telefonie including Hosted VoIP, Teams Calling, SIP-trunk, and VoIP management services.
5. Hardware and Software Sales: Revenue from sale of hardware (devices, networking equipment) and software licenses as part of comprehensive ICT solutions.
6. Professional Services: Advisory, implementation, migration, and consulting services for ICT projects including cloud migration, security assessments, and digital transformation.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Hallo is a managed ICT solutions provider for the Dutch SMB (MKB) market, delivering integrated services across digital workplace, cybersecurity, business internet, networking, business mobile, business telephony, data & AI, and business applications. The company bundles third-party technology (Microsoft 365, Dynamics 365, Fortinet, HP, 3CX) with its own managed services, customer portal (Mijn Hallo), and on-site support across 12 Dutch offices and 3 Caribbean hubs.

Product overview

Hallo is a comprehensive ICT solutions provider serving the Dutch SMB market with a multi-product portfolio organized into 8 core categories: Digitale werkplek (Digital Workplace), Cybersecurity, Zakelijk internet (Business Internet), Netwerken (Networking), Zakelijk mobiel (Business Mobile), Zakelijke telefonie (Business Telephony), Data & AI, and Bedrijfsapplicaties (Business Applications). The company also offers Webhosting and Hardware as additional services. The product architecture consists of managed services bundled with technology partnerships (Microsoft 365, Dynamics 365, Exact Software, Fortinet) that Hallo implements, manages, and supports. The Digitale werkplek category includes Managed werkplek, Microsoft 365 with its Copilot AI assistant, Microsoft 365 Back-up, Windows 365, and Microsoft Teams Rooms. The Data & AI category features Microsoft Fabric, Datawarehousing, Dashboarding, and Marketing Generator. All services are managed from 12 Dutch locations and 3 Caribbean hubs with approximately 350 experts serving 14,855 customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitale werkplek (Digital Workplace) Comprehensive digital workplace offering for Dutch SMBs, bundling managed workplace infrastructure, Microsoft 365 productivity suite (including Microsoft 365 Copilot AI assistant), Microsoft 365 Back-up, Windows 365 Cloud PC, and Microsoft Teams Rooms for conference spaces. Enables secure, flexible work from office, home, and on the road.
• Cybersecurity Cybersecurity service for SMB customers, including phishing simulation/testing, Security Scan as a Service for vulnerability monitoring, Risicoanalyse (risk analysis), and Security Awareness Training. Designed to protect business endpoints, networks, and employees against cyber threats.
• Zakelijk internet (Business Internet) Business-grade internet connectivity service delivering fiber (Zakelijk glasvezel), redundant backup connection (Back-up verbinding), and business television (Zakelijke televisie) to ensure high availability for SMB customers.
• Netwerken (Networking) Managed network infrastructure service providing Managed LAN, Managed WiFi, and Managed Firewall for SMB customers, ensuring reliable and secure office network operations.
• Zakelijk mobiel (Business Mobile) Mobile communications for businesses, including Zakelijk Sim Only plans, Mobiel en Vast (mobile-fixed convergence), Mobiel Data Only plans, and Zakelijk Mobiel Beheer (mobile device management) for fleet administration.
• Zakelijke telefonie (Business Telephony) Enterprise voice service offering Hosted VoIP, Bellen met Teams (Microsoft Teams-based calling), SIP-trunk, and Zakelijk VoIP Beheer for managed administration of business telephony.
• Data & AI Data and AI services including Datawarehousing, Microsoft Fabric unified analytics platform, Dashboarding business intelligence, and AI-powered Marketing Generator content tool. Helps SMB customers consolidate, analyze, and act on business data.
• Bedrijfsapplicaties (Business Applications) Enterprise business software solutions for SMB customers, including Microsoft Dynamics 365 (CRM and ERP) and Exact Software (Dutch accounting/ERP), implemented and supported by Hallo.
• Webhosting Web hosting service for SMB business websites and online presence, bundled into the broader ICT portfolio.
• Hardware Business hardware procurement and supply service including computers, laptops, networking equipment, printers, and related devices sourced primarily through the HP partnership.

Quantifiable outcome

• 14,855+ customers served
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner status. Hallo offers Microsoft 365, Microsoft 365 Copilot, Microsoft 365 Back-up, Windows 365, Microsoft Teams Rooms, Dynamics 365, and Microsoft Fabric solutions. Deep integration partnership for cloud productivity and business applications.
• Dutch Cloud CommunitycoreStrategic or Co-development PartnerMembership in Dutch Cloud Community, a Dutch cloud provider association focused on promoting and developing cloud services in the Netherlands. Represents commitment to Dutch cloud standards and collaboration.
• FortinetcoreTechnology or IntegrationFortinet security solutions partner providing next-generation firewall, network security, and cybersecurity protection. Core security technology vendor for Hallo's protected workplace and cybersecurity offerings.
• KPNmajorTechnology or IntegrationDutch telecom provider partnership for business connectivity solutions including fiber internet, mobile services, and telecommunications infrastructure.
• OdidomajorTechnology or IntegrationDutch telecom provider (formerly T-Mobile Netherlands) partnership for business mobile and connectivity services.
• HP (Hewlett-Packard)majorTechnology or IntegrationHP Partner status for hardware solutions including business computers, laptops, printers, and enterprise hardware as part of complete ICT workplace solutions.
• 3CXmajorTechnology or Integration3CX partner for business telephone systems and VoIP solutions. Provides Hosted VoIP and unified communications capabilities as part of business telephony offerings.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• BetterUp: Enterprise-focused AI-augmented coaching platform serving workforce development at large employers. Most directly comparable peer given overlap in AI coaching/interview-prep category, with materially larger scale and capital base.
• CoachHub: Global digital coaching platform offering AI-matched coaching for enterprise L&D. Closely comparable in product (AI-augmented coaching) and target customer (career development buyers), though anchored to European enterprise distribution.
• IGotAnOffer: Interview preparation and career coaching platform serving consulting/tech candidates. Comparable as a focused coaching/interview-training platform with similar consumer-pay model and AI-assisted delivery.
• Interview Kickstart: Technical interview prep and career coaching platform targeting FAANG-bound engineers. Overlaps in interview training, AI tooling, and coaching marketplace model, with similar consumer-pay economics.

Broad incumbents

• LinkedIn Learning: Microsoft-owned professional learning platform with broad course catalog and AI-assisted recommendations. Represents the established platform incumbent with distribution advantages Hallo cannot match at current scale.
• Coursera: Large-scale online learning platform increasingly adding AI tutoring and career credential features. Adjacent incumbent that competes for the same career-development wallet with substantially greater content and brand reach.

Emerging players

• Growthspace: AI-powered talent development platform matching employees with coaches and mentors. Overlaps in AI-augmented coaching marketplace but more enterprise-L&D focused, complementary to Hallo's positioning.
• Springboard: Online career-change and skills training platform with mentorship and AI-supported learning paths. Comparable in career development/AI-enabled learning category with similar target demographic of career switchers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/HalloInThere

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hallo