iJoin Success

What iJoin Success does

iJoin Success (legal entity LDI-MAP LLC) is a Scottsdale, Arizona-based B2B retirement plan technology provider founded in 2017 and acquired by Broadridge Financial Solutions (NYSE: BR) in September 2025. The company sells a modular, open-architecture platform to retirement plan recordkeepers, who embed iJoin's modules into their participant-facing experiences under their own brand. The platform is organized around six integrated modules — GOAL (goal-based enrollment and engagement), EXPLORE (education and wellness), ACT (plan health analytics and engagement campaigns), MAP (a managed advice and in-plan income marketplace with 25+ partner solutions), IRA (IRA Clarity voluntary rollovers and Automatic Rollover force-outs), and CONNECT (API/SSO integration layer) — all powered by a proprietary calculation engine that translates each participant's recordkeeping data into a personalized retirement income goal and gap projection. Integrations include PenChecks NextLevel IRA, Broadridge Decision Optimizer, Manifest, Coherent Spark (no-code), and a broad marketplace of asset managers and insurers (BlackRock, PGIM, PIMCO, Franklin Templeton, Pacific Life, TIAA, Allianz, Nationwide, Athene, Ameritas).

iJoin monetizes primarily through multi-year technology licensing to recordkeepers, supplemented by white-label/BPO arrangements (American Trust) and indirectly via marketplace revenue share with managed advice and annuity providers. The company serves enterprise recordkeepers (PCS Retirement, Alerus, Ameritas), plan advisors and wealth managers, and asset managers/insurers through an exclusively B2B2X distribution model — there is no direct-to-consumer offering. Distribution scaled to 50+ recordkeeper partners by 2025, with PCS Retirement alone reaching over 28,000 plans, 500,000 participants, and $31 billion in retirement assets. The Broadridge acquisition expanded reach through Fi360 and Matrix Financial Solutions channels.

iJoin is a small organization (1-10 employees) with disclosed funding of approximately $1.6M across a 2019 seed and a 2021 round. No revenue is publicly disclosed. The leadership team is led by CEO and Chief Compliance Officer Steve McCoy, with a compact executive bench including CFO Vincent Della Rocca, SVP Product Technology Jeremy Gioia, VP Customer Success Chad Kohlenberg, and VP Marketing Valerie Scagliola (joined June 2024). The company's strategic posture centers on ecosystem breadth and integration interoperability rather than internal scale.

Name

iJoin Success

Legal name

LDI-MAP LLC

Website

http://www.ijoinsuccess.com/

Company type

Private

Founded year

2017

Operating status

Acquired

Headcount range

1–10 employees

Short description

iJoin Success is a Scottsdale-based B2B retirement plan technology provider (acquired by Broadridge in September 2025) that sells a modular goals-based enrollment, managed advice, and rollover automation platform to 50+ retirement plan recordkeepers for embedding under their own brands.

Ownership category

akta.pro rank

Product category

Retirement Plan Technology

NAICS

Funds, Trusts, and Other Financial Vehicles (525), Insurance and Employee Benefit Funds (5251)

SIC

Services-Computer Integrated Systems Design (7373), Finance Services (6199)

akta.pro primary industry

Digital Retirement Platforms (IRA/401(k), Pension & Decumulation) (FSAGAEAF)

akta.pro secondary industries

Retirement Plan Participant Advice & Managed Accounts (FSAEABAF), Annuity & Insurance-Based Retirement Solutions Advisory (FSAEABAH)

Keywords

• Retirement plan technology
• Managed account platforms
• Retirement income solutions
• 401(k) recordkeeper software
• Defined contribution platforms

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Technology Platform Licensing to Recordkeepers: iJoin licenses its modular technology platform to retirement plan recordkeepers, who embed the platform in their participant-facing experiences. This is the primary revenue model, as evidenced by multi-year licensing agreements and partnerships with 50+ recordkeepers.
2. BPO / White-Label Institutional Offering: iJoin serves as a white-label technology provider for BPO (Business Process Outsourcing) offerings by partners like American Trust, enabling them to scale in-house retirement plan programs under their own brand.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

iJoin licenses a modular, open-architecture retirement plan technology platform to retirement plan recordkeepers, advisors, and asset managers/insurers. The platform is composed of six integrated modules — GOAL (goal-based enrollment), EXPLORE (financial education and wellness), ACT (plan analytics and engagement), MAP (managed advice and in-plan income marketplace), IRA Clarity & Force-Out (rollover automation), and CONNECT (API/SSO integration layer) — enabling recordkeepers to deliver personalized participant experiences, managed accounts, and in-plan guaranteed income solutions.

Product overview

iJoin is a modular, open architecture retirement plan technology platform designed to help recordkeepers and advisors deliver managed advice, income solutions, and personalized engagement. The platform consists of six integrated modules: GOAL (enrollment and engagement), EXPLORE (education and wellness), ACT (plan insights, analytics, and communication), MAP (managed advice and in-plan income), IRA (IRA Clarity for voluntary rollovers and Automatic Rollover for force-outs), and CONNECT (API/SSO integration and marketplace access). Together, these modules enable a data-driven, goals-based participant experience from initial enrollment through retirement income, with personalized advice and communication tools throughout. The platform integrates with Broadridge Decision Optimizer, PenChecks NextLevel IRA, and Manifest, and is available through more than 50 retirement plan recordkeepers. iJoin was acquired by Broadridge in September 2025 and operates as 'iJoin, A Broadridge Company.'

Differentiator

Problem solved

Functional benefit

Brands

• GOAL: Goal-based enrollment and engagement solution
• EXPLORE
• ACT
• MAP
• IRA
• CONNECT

Products and services

• GOAL (Enrollment & Engagement) Personalized, goal-based enrollment experience for retirement plan participants that calculates each individual's retirement income need from recordkeeping data and encourages optimization of savings and employer match across any device, paperless.
• EXPLORE (Education & Wellness) Native financial wellness and education component offering more than a dozen personalized activities (retirement plan benefits, debt management, emergency funds, healthcare analysis, income protection, social security, life insurance, estate planning) that automatically update the participant's goal projection and recordkeeping system.
• ACT (Plan Insights & Communication) Advisor dashboard providing plan health analytics, real-time gap analysis, participant cohort identification, and a rules-based email campaign builder for targeted participant engagement, plus plan sponsor reporting.
• MAP (Managed Advice & Income) Open marketplace connecting recordkeepers and advisors to managed advice programs (advisor-managed accounts, personalized TDFs) and in-plan income solutions, powered by a calculation engine that considers income, savings, outside assets, gender, location, and age to determine each participant's retirement income need.
• IRA Clarity & Force-Out Rollovers Automated IRA candidate screening, suitability analysis, targeted communications, and seamless account opening for both voluntary/advisor-directed rollovers (IRA Clarity) and small-balance force-out processing (ARO) for terminated participants, retaining rollover assets under advisor management.
• CONNECT (Integration & Marketplace Access) Modular open-architecture integration layer enabling recordkeeper partners to access individual elements of the iJoin technology stack via a single API or SSO connection, providing access to the iJoin Solution Marketplace and 25+ partner solutions with no PII stored.

Quantifiable outcome

• Available through 50+ recordkeepers, reaching thousands of plans and millions of participants
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature10 records

Partnerships

24 partnerships are on record, tiered flagship and core.

• Broadridge Financial SolutionsflagshipStrategic or Co-development Partner · 9 September 2025Broadridge, a global fintech leader and NYSE-listed company (NYSE: BR), acquired iJoin in September 2025. The acquisition combines Broadridge's retirement plan investment servicing, custody, analytics, and participant communications solutions with iJoin's participant onboarding, managed accounts, retirement income, and data-driven engagement services. The combination enables broader delivery of retirement enrollment, data, and insights solutions across the retirement ecosystem.
• ManifestcoreTechnology or Integration · 2 September 2025Manifest, the first digital plan-to-plan consolidation platform, is integrated directly into the iJoin experience, enabling participants to find and transfer old 401(k) accounts in under 10 minutes. The integration eliminates the fragmentation that leads to cashouts and lost savings, while enriching iJoin's goal-based experience with more complete participant data. Manifest works with over 34 recordkeepers.
• TIAAcoreTechnology or Integration · 2 June 2025TIAA's Secure Income Account (SIA) is available through iJoin's CONNECT Open API, offered through the Nuveen Lifecycle Income (NLI) target date fund series. This enables more recordkeepers to offer TIAA's guaranteed income annuity through default solutions and managed accounts.
• Pacific LifecoreTechnology or Integration · 28 April 2025Pacific Life's Income Horizon group deferred income annuity is available through iJoin's national recordkeeper network. The accumulation-based lifetime income solution allows participants to build guaranteed income during working years through automatic allocation within iJoin's managed advice program, then convert to lifetime income at retirement.
• PCS RetirementflagshipChannel Partner/ Reseller/ Distributor · 19 March 2025PCS Retirement, one of the nation's largest independent plan recordkeepers serving over 28,000 plans and 500,000 participants representing $31 billion in retirement assets, partnered with iJoin to leverage iJoin's market-leading UX and product integrations to deliver personalized participant experiences. PCS offers plan advisors managed advice programs, guaranteed income products, and plan success-focused tools.
• PenChecks TrustcoreTechnology or Integration · 3 February 2025iJoin's IRA Clarity automated rollover process integrates with PenChecks' NextLevel IRA platform for account opening and IRA platform services. PenChecks performs KYC/identity verification and provides the IRA platform for rollover accounts, enabling advisors to retain participant assets post-termination while providing a seamless goals-based experience.
• Broadridge (Decision Optimizer)coreTechnology or Integration · 3 February 2025iJoin's IRA Clarity integrates Broadridge's Decision Optimizer (Fi360) to determine suitability for voluntary/advisor-directed IRA rollovers, enabling compliant and scalable rollover evaluation as part of the end-to-end IRA Clarity workflow.
• LeafHouse FinancialcoreTechnology or Integration · 29 October 2024LeafHouse's Automated Personalized Portfolio (APP) is integrated through iJoin's MAP Marketplace, combining LeafHouse's FlexFiduciary and reallocateIT portfolio management technologies with iJoin's participant-centric experience. The solution offers personalized portfolio management with 3(38) fiduciary oversight at costs as low as 12 bps.
• BlackRockcoreTechnology or Integration · 29 October 2024BlackRock provides LifePath lifecycle investing research and expertise integrated into LeafHouse's APP solution on the iJoin platform, enabling individualized portfolio construction with BlackRock's glidepath expertise for personalized retirement savings and growth.
• PGIM / Prudential FinancialcoreTechnology or Integration · 1 October 2024PGIM RetireWell Managed Accounts are available through iJoin's MAP Marketplace, combining PGIM's proprietary advice engine and patent-pending technology with iJoin's goals-based user experience and portfolio allocation technology. Configurable as QDIA or opt-in, it creates personalized retirement strategies based on each participant's unique data and goals.
• Strategic Retirement Partners (SRP)coreChannel Partner/ Reseller/ Distributor · 14 June 2024SRP and Alerus launched the WELLthBuilder II PEP leveraging iJoin's advisor-managed account technology as a highly personalized default investment strategy, with plans to incorporate an in-plan guaranteed income solution. SRP's proprietary AMA is accessible through iJoin CONNECT.
• AleruscoreChannel Partner/ Reseller/ Distributor · 31 May 2023Alerus, a diversified financial services company and leading independent benefit plan recordkeeper, integrated iJoin's personalization features as a core component of its MyAlerus financial fitness platform, presenting a personalized experience that encourages participants to accomplish financial milestones.
• Allianz LifecoreTechnology or Integration · 4 May 2023Allianz Lifetime Income+ Fixed Index Annuity is available through iJoin's managed account platform, enabling in-plan protected income products. The integration allows a percentage of participant balances to be periodically allocated to purchase guaranteed lifetime income streams with growth potential and protection from market loss.
• IPX RetirementcoreTechnology or Integration · 4 May 2023IPX Retirement provides trust, custody, IRA, and recordkeeping services enabling the Allianz in-plan income solution to be available through Matrix/Broadridge custodied plans. IPX's multi-vendor, multi-provider approach complements iJoin's participant experience.
• AmeritascoreChannel Partner/ Reseller/ Distributor · 24 August 2022Ameritas launched Goalwise, an iJoin-powered retirement savings experience running on the FIS Omni platform. Goalwise delivers goal-based enrollment, managed account solutions, drawdown strategies, and iJoin's advisor communication tools and plan success dashboard under Ameritas branding.
• Nexus338 / iGPScoreTechnology or Integration · 1 June 2022Nexus338's iGPS (Individualized Glide Path Solution) is available on iJoin's MAP Marketplace. iGPS personalizes glide paths for individual plan participants based on age, income, retirement asset size, and contribution rates, using PIMCO's target date CITs as investment options. Positioned as a next-generation QDIA beyond one-size-fits-all target date funds.
• PIMCOcoreTechnology or Integration · 1 June 2022PIMCO provides target date collective investment trusts (CITs) as investment options within the iGPS personalized glide path solution on iJoin's MAP Marketplace. PIMCO's fixed income expertise supports the personalized portfolio construction methodology.
• American Trust / AT Retirement ServicescoreChannel Partner/ Reseller/ Distributor · 3 February 2022Five-year agreement extension; American Trust deploys iJoin as core technology for its BPO white-label institutional offering and in-house retirement plan programs. iJoin powers personalized enrollment, managed account options, education and wellness, and advisor analytics for American Trust's advisor and plan sponsor clients.
• NationwidecoreTechnology or IntegrationNationwide's in-plan income solutions are available through iJoin's In-Plan Income Marketplace, enabling retirement plan advisors and participants to access guaranteed income products through the platform.
• AthenecoreTechnology or IntegrationAthene's in-plan income products are available through iJoin's In-Plan Income Marketplace, providing retirement income solutions integrated into the iJoin participant experience.
• Franklin TempletoncoreTechnology or IntegrationFranklin Templeton's GOE technology and investment allocation expertise is available through iJoin's managed account technology, expanding access to goals-based personalization for plan advisors and participants.
• FingagecoreTechnology or IntegrationFingage's Advisor Managed Account (AMA) solution is available on the iJoin platform, providing a digital RIA-focused, participant-level, personalized retirement solution with a proprietary approach to risk and allocation decisions.
• GoalPath SolutionscoreTechnology or IntegrationGoalPath's managed account and Plan Success Program is available on iJoin, differentiated by integrated financial wellness, education, and coaching components within the participant experience.
• ProNvestcoreTechnology or IntegrationProNvest's full-service managed account solution is available through iJoin, supporting advisor relationships with high-touch, personalized support integrated into the iJoin participant experience.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BlackRock: Global asset manager with a large retirement business including LifePath glidepath solutions, managed-account services, and institutional recordkeeping-adjacent offerings. BlackRock is both a partner (via LifePath glidepath in LeafHouse APP) and a broad incumbent competitor in personalized managed accounts and QDIA, with materially greater scale and distribution.
• Voya Financial: Mid-to-large retirement plan recordkeeper and retirement income provider with participant experience, managed account, and in-plan annuity offerings. Comparable to iJoin as an incumbent in DC recordkeeping and retirement income, with direct overlap in the markets iJoin's MAP and In-Plan Income Marketplaces target.
• Fidelity Investments: One of the largest U.S. retirement plan recordkeepers and asset managers with proprietary participant experience, managed account offerings, and retirement income solutions. Comparable to iJoin as a broad incumbent in personalized participant experience and managed advice, with direct competition for recordkeeper wallet share.
• T. Rowe Price Retirement Plan Services: Large retirement recordkeeper and asset manager offering participant experience, managed account, and target-date solutions directly to plan sponsors and advisors. Comparable to iJoin as a broad incumbent in personalized retirement solutions, with deeper captive distribution and balance-sheet resources.
• Schwab Retirement Plan Services: Major retirement plan recordkeeper serving plans of all sizes with proprietary participant experience, managed account, and rollover capabilities. Comparable to iJoin as a large incumbent recordkeeper with full-stack participant UX, competing for the same advisor and plan sponsor relationships iJoin serves.

Emerging players

• Pontera: Retirement account aggregation and management platform enabling advisors to manage participants' 401(k) and other workplace retirement accounts alongside other holdings. Comparable to iJoin in addressing retirement asset leakage and advisor workflow, though Pontera operates advisor-side rather than recordkeeper-embedded.
• Capitalize: Digital 401(k) rollover and consolidation platform enabling participants to find and transfer old workplace retirement accounts. Closely comparable to iJoin's Manifest integration and IRA Clarity/ARO modules targeting the asset-leakage problem in DC plans, though Capitalize focuses on consumer-side consolidation rather than recordkeeper-side workflow.
• Vestwell: Cloud-native 401(k) and 403(b) recordkeeping platform serving small to mid-sized plan sponsors and advisors. Comparable to iJoin as a retirement technology platform for recordkeepers and advisors, with similar goals-based participant experience ambitions, though focused on the small/emerging plan segment rather than enterprise recordkeepers.
• Guideline: Technology-forward 401(k) recordkeeping platform targeting small and mid-sized businesses with streamlined participant experience and integrated investment options. Comparable to iJoin as a retirement technology platform, though focused on the SMB end of the market with its own captive stack rather than a B2B2X distribution model.

Direct peers

• Empower Retirement: One of the largest U.S. retirement plan recordkeepers following acquisitions of MassMutual's retirement business, Prudential Retirement, Personal Capital, and Financial Engines. Directly comparable to iJoin via its integrated participant experience, managed-account offering (Financial Engines), and retirement income capabilities — but at vastly greater scale and as a captive stack rather than B2B2X.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ijoinsuccess
• Xx.com/iJoinSuccess

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iJoin Success