Lalamove
Lalamove is a Hong Kong-headquartered on-demand delivery and logistics platform operating across Asia, the Middle East, and Latin America, connecting SME and individual customers with driver partners for same-day courier and freight services via a mobile-app marketplace.
- Company typePrivate
- Founded2013
- HeadquartersHong Kong, Hong Kong SAR China
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What Lalamove does
Lalamove is a Hong Kong-headquartered on-demand delivery and logistics platform founded in 2013, operating a two-sided mobile-application marketplace that connects driver partners with SME and individual customers requiring same-day courier, van, and freight services. The core product surface spans same-day delivery and courier services, heavy-capacity 1-ton and 3-ton truck hire, and a shared delivery pooling add-on, with operations across at least ten markets including Hong Kong, mainland China, Southeast Asia (Indonesia and others), Japan, the United Arab Emirates, and Brazil. Underlying capabilities include algorithm-based freight pricing, new energy vehicle fleet integration (reaching a 67% order fulfillment rate in China and exceeding the company's own 2028 environmental target ahead of schedule), and integrations with financial-infrastructure partners such as HSBC's Omni Collect and Merchant Box for multi-currency digital payments.
Lalamove monetizes primarily through a transaction-based commission model on driver earnings, historically around 20%, with usage-based delivery fees charged to customers. The company distributes via a self-serve mobile app targeting SMEs and consumers, supplemented by direct SME partnerships and event-driven B2B/public-sector channels. Headcount sits in the 1,001-5,000 range, and the company has raised approximately $2.48 billion across nine disclosed funding rounds, the most recent being a $1.5 billion Series 3 in January 2021 led by Hillhouse Investment and HSG. Recent strategic priorities include UAE nationwide scale-up, heavy-truck and pooled-delivery product launches, sustainability positioning (ISO 27701 and IFRS S2 certifications), and compliance with Chinese SAMR antitrust rectification requirements that have forced commission cuts and a 120 million yuan refund to drivers.
Lalamove firmographics
Firmographics- Name
- Lalamove
- Legal name
- Lalamove
- Website
- https://lalamove.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Lalamove is a Hong Kong-headquartered on-demand delivery and logistics platform operating across Asia, the Middle East, and Latin America, connecting SME and individual customers with driver partners for same-day courier and freight services via a mobile-app marketplace.
- Ownership category
- akta.pro rank
Lalamove industry classification
Industry- Product category
- On-Demand Delivery Services
- NAICS
- Local Messengers and Local Delivery (4922), Automotive Equipment Rental and Leasing (5321), Freight Transportation Arrangement (4885)
- SIC
- Trucking & Courier Services (No Air) (4210), Services-Auto Rental & Leasing (No Drivers) (7510)
- akta.pro primary industry
- On-Demand/Flexible Term Last-Mile Fleet Rental (Daily/Weekly/Seasonal) (TLABAGAG)
- akta.pro secondary industry
- Last-Mile Fleet Sharing & Pooling (Multi-tenant/shared fleets) (TLABAGAJ)
Keywords
Where Lalamove is headquartered
LocationHeadquarters
- HQ city
- Hong Kong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices2 records
Markets served
Lalamove business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Operations, Technology or R&D, Personnel, Marketing or Sales, Others
Revenue model
- Platform Commission: Lalamove takes commission fees from driver partners for platform access and order matching. The company historically operated at approximately 20% commission rates, though regulatory changes in Indonesia now cap commissions at 8%, and the Chinese regulator demanded commission reductions. The company refunded 120 million yuan in alleged unreasonable charges to drivers.
- Delivery Services Revenue: Revenue generated from providing delivery and logistics services to customers including heavy-capacity 1-ton and 3-ton trucks, and shared delivery pooling options for SMEs and local businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Platform commission from driver partners |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Lalamove product offering
Product offeringCore offering
Lalamove operates an on-demand delivery and logistics platform connecting customers with independent driver partners via a mobile application. The company provides same-day courier services, van and truck hire (including heavy-capacity 1-ton and 3-ton vehicles), and shared delivery pooling options. Its primary focus is serving SMEs and individual consumers requiring flexible, immediate logistics capacity across Asia, the Middle East, and other international markets.
Product overview
Lalamove is an on-demand delivery and logistics platform offering same day courier services and vehicle hire. The core offering consists of Same Day Delivery & Courier Services supported by a network of vans and trucks. The platform provides Heavy-Capacity Truck Hire (1-ton and 3-ton vehicles) for larger shipments and a Delivery Pooling add-on for shared logistics optimization. The platform connects drivers with businesses and individuals requiring flexible logistics solutions, with particular focus on serving SMEs.
Differentiator
Problem solved
Functional benefit
Products and services
- Same Day Delivery & Courier Services On-demand same-day delivery and courier services allowing customers to hire vans and trucks for immediate delivery needs via the Lalamove mobile application.
- Heavy-Capacity Truck Hire (1-ton and 3-ton) Truck rental services offering heavy-capacity vehicles (1-ton and 3-ton) for larger delivery requirements, serving SME supply chain needs.
- Delivery Pooling Shared delivery pooling option that allows multiple customers to share delivery capacity, optimizing logistics costs for users.
Quantifiable outcome
- Achieved 2028 environmental target ahead of schedule with new energy vehicle order fulfillment exceeding 60%
- +3 more outcomes
Companies that use Lalamove
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles3 records
Lalamove technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Lalamove partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Nakame Circular Challenge 2026minorLalamove Japan participated as official delivery partner in the Nakame Circular Challenge 2026 environmental initiative, focusing on waste reduction and recycling during cherry blossom season. The partnership emphasized eco-friendly logistics platform capabilities and created B2B and public-sector logistics opportunities.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Lalamove competitors and assessment
Company assessmentDirect peers
- GoGoX: Hong Kong-headquartered on-demand van and truck delivery platform founded in 2013. Closest direct competitor to Lalamove in the Asia-Pacific same-day logistics and commercial vehicle hiring market, sharing business model, target customers (SMEs), and product offerings.
- DoorDash: US-focused on-demand delivery platform connecting merchants with customers via independent driver network. Same marketplace business model and SME/merchant customer base as Lalamove, though geographically separate.
- Deliveroo: On-demand food and parcel delivery platform operating across multiple markets. Shares Lalamove's marketplace model and SME merchant focus, particularly relevant for European operations.
Broad incumbents
- Grab: Southeast Asian super-app offering ride-hailing, food delivery, and parcel delivery services. Competes with Lalamove in Southeast Asia with much broader consumer-facing offerings and deeper capital base, but overlaps on last-mile delivery and SME logistics.
- Gojek: Indonesia-based super-app (now part of GoTo) providing ride-hailing, food delivery, and logistics services. Direct overlap with Lalamove in Indonesian last-mile delivery market with broader consumer offerings.
- Meituan: China's dominant local services super-app with extensive on-demand delivery and merchant logistics operations. Competes with Lalamove in China with vastly larger scale and food-delivery synergy.
- Uber: Global ride-hailing and delivery platform (Uber Direct for package delivery). Overlaps with Lalamove on commercial courier services and on-demand logistics across multiple shared markets.
- Cainiao Network: Alibaba's logistics arm providing last-mile, domestic, and cross-border fulfillment. Competes with Lalamove in China on intra-city logistics and SME merchant services at much larger scale.
Regional players
- Didi Chuxing: China's leading ride-hailing platform that has expanded into freight and intra-city logistics. Competes with Lalamove in China on driver-based on-demand mobility and delivery.
- Lalamove Brazil (CargoX / 99): 99 (now owned by Didi) is a major Brazilian ride-hailing and delivery platform. Regional peer to Lalamove in Brazil's on-demand delivery and van/truck logistics segment.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Lalamove social profiles
Digital presenceLalamove compliance and trust
Trust signalCompliance1 record
Lalamove financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lalamove leadership team
Management profileNumber of profiles
Profiles9 records
Lalamove funding detail
Funding detailFunding overview
Funding rounds9 records
Investors21 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lalamove M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lalamove
What does Lalamove do?
Lalamove operates an on-demand delivery and logistics platform connecting customers with independent driver partners via a mobile application. The company provides same-day courier services, van and truck hire (including heavy-capacity 1-ton and 3-ton vehicles), and shared delivery pooling options. Its primary focus is serving SMEs and individual consumers requiring flexible, immediate logistics capacity across Asia, the Middle East, and other international markets.
Is Lalamove a public or private company?
Lalamove is a private company. It is classified as venture growth investor backed and is currently operating.
When was Lalamove founded?
Lalamove was founded in 2013. It employs 1,001 to 5,000 people.
Where is Lalamove based?
Lalamove is headquartered in Hong Kong, Hong Kong SAR China, in the Asia region.
How does Lalamove make money?
Two revenue lines are on record. Platform Commission is the primary driver. The others are delivery Services Revenue.
Who are Lalamove's main competitors?
Direct peers on record are GoGoX, DoorDash and Deliveroo. Broad incumbents are Grab, Gojek, Meituan, Uber and Cainiao Network. Regional players are Didi Chuxing and Lalamove Brazil (CargoX / 99).
Does Lalamove have an API?
No public API is recorded for Lalamove.
What industry is Lalamove in?
Lalamove's product category is On-Demand Delivery Services. Its primary akta.pro industry code is TLABAGAG, On-Demand/Flexible Term Last-Mile Fleet Rental (Daily/Weekly/Seasonal), with a secondary code of TLABAGAJ, Last-Mile Fleet Sharing & Pooling (Multi-tenant/shared fleets). Its NAICS code is 4922 and its SIC code is 4210.