Lalamove

What Lalamove does

Lalamove is a Hong Kong-headquartered on-demand delivery and logistics platform founded in 2013, operating a two-sided mobile-application marketplace that connects driver partners with SME and individual customers requiring same-day courier, van, and freight services. The core product surface spans same-day delivery and courier services, heavy-capacity 1-ton and 3-ton truck hire, and a shared delivery pooling add-on, with operations across at least ten markets including Hong Kong, mainland China, Southeast Asia (Indonesia and others), Japan, the United Arab Emirates, and Brazil. Underlying capabilities include algorithm-based freight pricing, new energy vehicle fleet integration (reaching a 67% order fulfillment rate in China and exceeding the company's own 2028 environmental target ahead of schedule), and integrations with financial-infrastructure partners such as HSBC's Omni Collect and Merchant Box for multi-currency digital payments.

Lalamove monetizes primarily through a transaction-based commission model on driver earnings, historically around 20%, with usage-based delivery fees charged to customers. The company distributes via a self-serve mobile app targeting SMEs and consumers, supplemented by direct SME partnerships and event-driven B2B/public-sector channels. Headcount sits in the 1,001-5,000 range, and the company has raised approximately $2.48 billion across nine disclosed funding rounds, the most recent being a $1.5 billion Series 3 in January 2021 led by Hillhouse Investment and HSG. Recent strategic priorities include UAE nationwide scale-up, heavy-truck and pooled-delivery product launches, sustainability positioning (ISO 27701 and IFRS S2 certifications), and compliance with Chinese SAMR antitrust rectification requirements that have forced commission cuts and a 120 million yuan refund to drivers.

Name

Lalamove

Legal name

Lalamove

Website

https://lalamove.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Lalamove is a Hong Kong-headquartered on-demand delivery and logistics platform operating across Asia, the Middle East, and Latin America, connecting SME and individual customers with driver partners for same-day courier and freight services via a mobile-app marketplace.

Ownership category

akta.pro rank

Product category

On-Demand Delivery Services

NAICS

Local Messengers and Local Delivery (4922), Automotive Equipment Rental and Leasing (5321), Freight Transportation Arrangement (4885)

SIC

Trucking & Courier Services (No Air) (4210), Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

On-Demand/Flexible Term Last-Mile Fleet Rental (Daily/Weekly/Seasonal) (TLABAGAG)

akta.pro secondary industry

Last-Mile Fleet Sharing & Pooling (Multi-tenant/shared fleets) (TLABAGAJ)

Keywords

• On-demand delivery
• Same-day courier
• Last-mile logistics
• Van truck hire
• Delivery marketplace

Headquarters

HQ city

Hong Kong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Others

Revenue model

1. Platform Commission: Lalamove takes commission fees from driver partners for platform access and order matching. The company historically operated at approximately 20% commission rates, though regulatory changes in Indonesia now cap commissions at 8%, and the Chinese regulator demanded commission reductions. The company refunded 120 million yuan in alleged unreasonable charges to drivers.
2. Delivery Services Revenue: Revenue generated from providing delivery and logistics services to customers including heavy-capacity 1-ton and 3-ton trucks, and shared delivery pooling options for SMEs and local businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Lalamove operates an on-demand delivery and logistics platform connecting customers with independent driver partners via a mobile application. The company provides same-day courier services, van and truck hire (including heavy-capacity 1-ton and 3-ton vehicles), and shared delivery pooling options. Its primary focus is serving SMEs and individual consumers requiring flexible, immediate logistics capacity across Asia, the Middle East, and other international markets.

Product overview

Lalamove is an on-demand delivery and logistics platform offering same day courier services and vehicle hire. The core offering consists of Same Day Delivery & Courier Services supported by a network of vans and trucks. The platform provides Heavy-Capacity Truck Hire (1-ton and 3-ton vehicles) for larger shipments and a Delivery Pooling add-on for shared logistics optimization. The platform connects drivers with businesses and individuals requiring flexible logistics solutions, with particular focus on serving SMEs.

Differentiator

Problem solved

Functional benefit

Products and services

• Same Day Delivery & Courier Services On-demand same-day delivery and courier services allowing customers to hire vans and trucks for immediate delivery needs via the Lalamove mobile application.
• Heavy-Capacity Truck Hire (1-ton and 3-ton) Truck rental services offering heavy-capacity vehicles (1-ton and 3-ton) for larger delivery requirements, serving SME supply chain needs.
• Delivery Pooling Shared delivery pooling option that allows multiple customers to share delivery capacity, optimizing logistics costs for users.

Quantifiable outcome

• Achieved 2028 environmental target ahead of schedule with new energy vehicle order fulfillment exceeding 60%
• +3 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Nakame Circular Challenge 2026minorStrategic or Co-development Partner · 2 April 2026Lalamove Japan participated as official delivery partner in the Nakame Circular Challenge 2026 environmental initiative, focusing on waste reduction and recycling during cherry blossom season. The partnership emphasized eco-friendly logistics platform capabilities and created B2B and public-sector logistics opportunities.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• GoGoX: Hong Kong-headquartered on-demand van and truck delivery platform founded in 2013. Closest direct competitor to Lalamove in the Asia-Pacific same-day logistics and commercial vehicle hiring market, sharing business model, target customers (SMEs), and product offerings.
• DoorDash: US-focused on-demand delivery platform connecting merchants with customers via independent driver network. Same marketplace business model and SME/merchant customer base as Lalamove, though geographically separate.
• Deliveroo: On-demand food and parcel delivery platform operating across multiple markets. Shares Lalamove's marketplace model and SME merchant focus, particularly relevant for European operations.

Broad incumbents

• Grab: Southeast Asian super-app offering ride-hailing, food delivery, and parcel delivery services. Competes with Lalamove in Southeast Asia with much broader consumer-facing offerings and deeper capital base, but overlaps on last-mile delivery and SME logistics.
• Gojek: Indonesia-based super-app (now part of GoTo) providing ride-hailing, food delivery, and logistics services. Direct overlap with Lalamove in Indonesian last-mile delivery market with broader consumer offerings.
• Meituan: China's dominant local services super-app with extensive on-demand delivery and merchant logistics operations. Competes with Lalamove in China with vastly larger scale and food-delivery synergy.
• Uber: Global ride-hailing and delivery platform (Uber Direct for package delivery). Overlaps with Lalamove on commercial courier services and on-demand logistics across multiple shared markets.
• Cainiao Network: Alibaba's logistics arm providing last-mile, domestic, and cross-border fulfillment. Competes with Lalamove in China on intra-city logistics and SME merchant services at much larger scale.

Regional players

• Didi Chuxing: China's leading ride-hailing platform that has expanded into freight and intra-city logistics. Competes with Lalamove in China on driver-based on-demand mobility and delivery.
• Lalamove Brazil (CargoX / 99): 99 (now owned by Didi) is a major Brazilian ride-hailing and delivery platform. Regional peer to Lalamove in Brazil's on-demand delivery and van/truck logistics segment.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lalamoveGlobal
• Facebookfacebook.com/lalamovehk
• LinkedInlinkedin.com/company/lalamove

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds9 records

Investors21 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lalamove