Dtek.AI
DTEK.ai is an AI-native retail technology company headquartered in Dubai that provides computer vision-based automated checkout (SWIFT), real-time in-store vision analytics (SIGHT), and autonomous AI agents to traditional retailers across the GCC and MENA region.
- Company typePrivate
- Founded2021
- HeadquartersDubai, United Arab Emirates
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Dtek.AI does
DTEK.ai (formerly Dukkantek) is an AI-native retail technology company headquartered in Dubai, United Arab Emirates, founded in 2021 and operating across the GCC and MENA region. The company builds a unified retail intelligence platform centered on computer vision, comprising two flagship products: SWIFT, an AI-powered automated checkout system that uses computer vision for barcode-free, multi-item product recognition with claimed 80% recognition accuracy and 20-second transaction times; and SIGHT, a vision AI platform that converts existing in-store CCTV infrastructure into real-time analytics engines for footfall, dwell time, heat mapping, conversion, queue dynamics, and compliance monitoring. Complementing these are AI Agents (customizable autonomous agents for end-to-end loss prevention, automated reporting, and risk flagging), Vision AI (non-biometric workflow automation), and Decision Intelligence (an enterprise data unification and predictive optimization layer).
DTEK.ai sells to traditional brick-and-mortar retailers, with primary use cases in grocery, convenience, and hypermarket segments. The go-to-market is enterprise field sales with a demo-based, quote-driven motion ('Book Demo' CTAs), white-glove deployment services, and multi-year contracts typical of complex retail technology deployments. Revenue mechanics combine hardware-inclusive pricing for SWIFT checkout installations with recurring SaaS subscriptions for SIGHT vision analytics and AI agent modules, priced per location or per camera. The company does not publicly disclose pricing tiers or specific contract values.
The company has raised approximately $15.2 million in disclosed venture funding, comprising a $5.2 million seed round in March 2022 led by Global Founders Capital and a $10 million pre-Series A round in August 2022 led by BECO Capital. Headcount is reported in the 101-250 range. Investors include AMK Investment Office, Colle Capital Partners, Comma Capital, Wamda Capital, Chaos Ventures, Rocketship.vc, and Sprint VC, alongside accelerator participation from Plug and Play. The company was previously known as Dukkantek and rebranded to DTEK.AI to reflect its strategic pivot from store management software toward AI-native retail infrastructure.
Dtek.AI firmographics
Firmographics- Name
- Dtek.AI
- Legal name
- DTEK.AI
- Website
- https://dtek.ai
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DTEK.ai is an AI-native retail technology company headquartered in Dubai that provides computer vision-based automated checkout (SWIFT), real-time in-store vision analytics (SIGHT), and autonomous AI agents to traditional retailers across the GCC and MENA region.
- Ownership category
- akta.pro rank
Dtek.AI industry classification
Industry- Product category
- Retail Technology Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)
- akta.pro secondary industries
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF)
Keywords
Where Dtek.AI is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Markets served
Dtek.AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SWIFT Automated Checkout: AI-powered checkout system sold to retailers, likely as a combination of hardware and software licensing with ongoing support and maintenance fees.
- SIGHT Vision AI Subscription: Vision AI platform providing real-time retail analytics, likely delivered as a recurring SaaS subscription with per-location or per-camera pricing.
- AI Agents Platform: Customizable AI agent solutions for loss prevention and operational automation, potentially subscription-based or included within broader platform deals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Retail Technology Solutions |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Dtek.AI product offering
Product offeringCore offering
DTEK.ai sells an AI-native retail technology platform built around two flagship products: SWIFT, a computer-vision-based automated checkout system that recognises multiple items without barcodes in roughly 20 seconds, and SIGHT, a vision AI platform that converts existing in-store CCTV into real-time shopper, staff, and operations analytics. The platform is augmented by configurable AI Agents for loss prevention, compliance, and automated reporting, plus a Decision Intelligence layer that unifies store data for predictive optimisation. It is sold to enterprise retailers in the GCC/MENA region on a multi-year, demo-driven basis.
Product overview
DTEK.ai is an AI-native retail technology company offering a unified platform for automated checkout and retail intelligence. The product portfolio consists of two core systems: SWIFT (AI-powered automated checkout with barcode-free product recognition) and SIGHT (vision AI for real-time store analytics and monitoring), supported by AI Agents for operational automation and Decision Intelligence for enterprise data optimization. The platform bridges human and machine intelligence to help organizations see, understand, and act in real-time.
Differentiator
Problem solved
Functional benefit
Brands
- SWIFT: AI-powered checkout solution using computer vision for barcode-free, multi-item product recognition enabling fast transactions.
- SIGHT
Products and services
- SWIFT AI-powered automated checkout system that uses computer vision for barcode-free, multi-item product recognition in retail stores, enabling roughly 20-second transactions and eliminating traditional checkout queues. Sold to enterprise retailers, particularly in the GCC/MENA region.
- SIGHT Vision AI platform that transforms existing in-store CCTV camera infrastructure into real-time intelligence engines, monitoring shoppers, staff, and store activity 24/7 with autonomous AI agents that detect events, trigger alerts, and generate compliance logs and analytics dashboards for enterprise retailers.
Quantifiable outcome
- 80% recognition accuracy for automated checkout system
- +2 more outcomes
Companies that use Dtek.AI
Customer profileSegments2 records
Ideal customer profiles1 record
Dtek.AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability10 records
Feature4 records
Dtek.AI partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Dtek.AI competitors and assessment
Company assessmentDirect peers
- Zippin: Frictionless checkout technology using AI, sensors, and computer vision. Comparable to SWIFT in product category and to DTEK.ai's enterprise-retail focus.
- Standard AI: Computer-vision-based autonomous checkout platform for retailers. Closely comparable to SWIFT — same product category, similar target customers, and overlapping frictionless-checkout value proposition.
- Trigo: Computer vision and sensor fusion platform enabling cashierless stores and real-time in-store analytics for grocery and retail chains. Directly competes with both SWIFT and SIGHT.
- AiFi: AI-powered cashierless checkout and computer vision retail platform deployed in convenience stores, sports venues, and retail — overlapping SWIFT and SIGHT offerings.
- Trax Image Recognition: Computer vision and image recognition for retail execution, store analytics, and shopper insights — directly comparable to SIGHT's vision-based retail intelligence.
Emerging players
- Shelf Engine: AI-driven retail intelligence for inventory and ordering optimization. Comparable in retail-AI analytics space, though focused more on back-of-store rather than in-store vision analytics.
- Anyline: Mobile computer vision SDKs for barcode, text, and ID scanning, with retail analytics applications. Comparable to DTEK.ai's computer vision recognition capabilities, though delivered via mobile rather than fixed infrastructure.
- Pensa Systems: Computer vision platform for retail shelf and inventory intelligence. Comparable to SIGHT's vision-based in-store analytics, though more specialized in shelf visibility.
Broad incumbents
- VusionGroup: Large retail technology and IoT platform (formerly SES-imagotag) providing digital shelf labels and store digitization. Adjacent competitor with broader retail-tech portfolio and significant global footprint.
Others
- Cognite: Industrial data unification and AI platform for operational intelligence. Comparable to DTEK.ai's Decision Intelligence layer in unifying data sources for enterprise decisioning, though focused on industrial rather than retail.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dtek.AI social profiles
Digital presenceDtek.AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dtek.AI leadership team
Management profileNumber of profiles
Profiles3 records
Dtek.AI funding detail
Funding detailFunding overview
Funding rounds3 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dtek.AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dtek.AI
What does Dtek.AI do?
DTEK.ai sells an AI-native retail technology platform built around two flagship products: SWIFT, a computer-vision-based automated checkout system that recognises multiple items without barcodes in roughly 20 seconds, and SIGHT, a vision AI platform that converts existing in-store CCTV into real-time shopper, staff, and operations analytics. The platform is augmented by configurable AI Agents for loss prevention, compliance, and automated reporting, plus a Decision Intelligence layer that unifies store data for predictive optimisation. It is sold to enterprise retailers in the GCC/MENA region on a multi-year, demo-driven basis.
Is Dtek.AI a public or private company?
Dtek.AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Dtek.AI founded?
Dtek.AI was founded in 2021. It employs 51 to 100 people.
Where is Dtek.AI based?
Dtek.AI is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Dtek.AI make money?
Three revenue lines are on record. SWIFT Automated Checkout is the primary driver. The others are SIGHT Vision AI Subscription and AI Agents Platform.
Who are Dtek.AI's main competitors?
Direct peers on record are Zippin, Standard AI, Trigo, AiFi and Trax Image Recognition. Emerging players are Shelf Engine, Anyline and Pensa Systems. VusionGroup is listed as a broad incumbent. Cognite is listed as an others.
Does Dtek.AI have an API?
No public API is recorded for Dtek.AI.
What industry is Dtek.AI in?
Dtek.AI's product category is Retail Technology Software. Its primary akta.pro industry code is HSAHACAF, AI/Analytics Video Surveillance (Detection, LPR, People Counting), with a secondary code of HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management). Its NAICS code is 5132 and its SIC code is 7370.