PortPro
PortPro is a vertical SaaS company that provides a purpose-built Transportation Management System (TMS) and AI agents for drayage carriers and brokers in North America, automating dispatch, billing, and operations end-to-end.
- Company typePrivate
- Founded2019
- HeadquartersJersey City, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What PortPro does
PortPro is a privately-held vertical SaaS company that builds transportation management software purpose-built for the drayage segment of the intermodal trucking industry. Founded in 2019 and headquartered in Jersey City, New Jersey, the company sells its drayOS platform to asset-based drayage carriers and non-asset drayage brokers across North America. The core product is a cloud-based Transportation Management System (TMS) that automates the full drayage workflow from delivery order through dispatching, customer service, invoicing, and payment. The platform integrates real-time GPS tracking, terminal data feeds, automated dispatching, invoicing, document management, and a self-service customer portal.
The company has built a suite of AI-powered features on top of the TMS, branded as PortPro AI, including two named agents: Jerry (an AI Dispatcher that optimizes dispatch schedules, reduces empty miles, and improves driver utilization by 25%) and Helen (an AI Biller that automates invoice submission via customer portals like Blume, recovers $30-50 per load in missed accessorial charges, and remembers customer-specific requirements). These AI capabilities leverage third-party large language models from Anthropic, OpenAI, and Google Gemini, with a conversational chat interface added in May 2025 as part of the AI Agents suite. The company also operates a Marketplace that connects brokers and carriers, integrates with RMIS and Highway for carrier verification, and provides aggregated rate benchmarking.
PortPro operates on a subscription SaaS model with transaction-based pricing scaled to drivers, containers, and loads, supplemented by a free Lite Account tier for evaluation and professional services revenue from implementation and training. The company reports $16.2M ARR as of 2025, has 101-250 employees, and raised a $12 million Series A led by Avenue Growth Partners in January 2023 at a $48.5 million valuation. Customers include CJ Logistics (enterprise), Talon Logistics, Fast Lane Transportation, Pro-Formance Intermodal, S&R Trucking, and Overland Container Transportation, with case-study outcomes including 94% reduction in time-to-bill and 40% capacity increases without added headcount.
PortPro firmographics
Firmographics- Name
- PortPro
- Legal name
- PortPro Technologies Inc
- Website
- https://portpro.io
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- PortPro is a vertical SaaS company that provides a purpose-built Transportation Management System (TMS) and AI agents for drayage carriers and brokers in North America, automating dispatch, billing, and operations end-to-end.
- Ownership category
- akta.pro rank
PortPro industry classification
Industry- Product category
- Drayage Transportation Management Software
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Brokerage/3PL TMS (Freight Brokerage Operations) (TLAEAAAB)
- akta.pro secondary industries
- Intermodal Drayage Coordination & Port/Rail Ramp Transfers (TLACAEAH), Port Billing, Tariff, Invoicing & Revenue Management Systems (TLAHAOAI), Cargo Visibility, Track & Trace & Port Analytics (ETA/ETD, Dwell, Predictive) (TLAHAOAH), Carrier Sales & Capacity Sourcing Platforms (TLAEAJAD)
Keywords
Where PortPro is headquartered
LocationHeadquarters
- HQ city
- Jersey City
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
PortPro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription (TMS): PortPro operates on a SaaS subscription model, providing access to the PortPro Platform (TMS and AI features) on a recurring subscription basis. Subscription fees may be calculated based on transaction values including number of drivers, containers, and loads, with a base subscription floor. The company also offers a free Lite Account tier for basic use and a Paid Account tier with additional functionality for a fee.
- Professional Services: PortPro offers professional services including implementation, training, and custom development, billed either as fixed-fee Standardized Professional Services Offerings (due upon contract execution) or on a Time & Materials basis with monthly invoicing. Professional Services must be delivered within 6 months of invoice or fees are forfeited.
- Marketplace (Ancillary): The Marketplace facilitates connections between brokers and carriers but explicitly does not process payments between participants. Payments for transportation services are made directly between Marketplace Participants outside the platform. The Marketplace may generate indirect value through increased platform stickiness and retention.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Lite Account |
| Subscription | Monthly | Paid Account |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
PortPro product offering
Product offeringCore offering
PortPro sells a cloud-based Transportation Management System (TMS) branded drayOS that automates drayage (port and intermodal container trucking) operations from delivery order through dispatch, customer service, invoicing, and payment. The platform is purpose-built for asset-based drayage carriers and non-asset freight brokerages in North America, and includes AI-powered agents (Jerry the AI Dispatcher, Helen the AI Biller), a self-service Customer Portal, a Driver App, and a Marketplace connecting brokers with asset-based carriers for rate benchmarking and load tendering.
Product overview
PortPro is a drayage-focused technology company offering a unified platform-plus-modules architecture centered on its Transportation Management System (TMS), branded as drayOS. The core product manages drayage operations from delivery order to payment, with integrated modules including AI-powered agents (PortPro AI), a Marketplace connecting brokers and carriers, Customer Portal for self-service visibility, and a Driver App for mobile operations. The platform automates workflows across order entry, dispatching, customer service, and invoicing, while AI add-ons provide autonomous dispatch scheduling, automated billing, and knowledge retrieval for customer preferences. Additional specialized modules cover quoting, dispatcher tools, street turns, fuel surcharges, document management, and carrier verification integrations.
Differentiator
Problem solved
Functional benefit
Brands
- drayOS: Platform offering a range of software tools for carriers, drivers, and brokers involved in supply chain operations.
Products and services
- PortPro TMS (drayOS) Cloud-based Transportation Management System that manages drayage operations from delivery order to payment, automating order entry, dispatching, customer service, and invoicing workflows for drayage carriers and brokers in North America.
- PortPro AI Agents (Jerry and Helen) AI-powered suite of autonomous agents (Jerry the AI Dispatcher and Helen the AI Biller/CSR) embedded in the TMS that automate dispatch scheduling, invoice submission via customer portals, accessorial charge recovery, and customer-specific requirement tracking.
- Marketplace Online marketplace connecting non-asset drayage brokers with asset-based carriers, facilitating rate data sharing, benchmarking, RFP/RFQ submission, and load tendering through native integration.
- Customer Portal Self-service portal allowing carrier customers to view real-time load status, track containers, view documentation and invoices, and access load status without contacting the carrier directly.
- PortPro Driver App Mobile application for drivers to receive dispatch assignments, update load status, and submit documentation including POD photos, BOL stamps, and seal numbers.
- Professional Services Implementation, training, and custom development services for PortPro TMS customers, offered as fixed-fee Standardized Professional Services or on a Time & Materials basis.
Quantifiable outcome
- Driver utilization improvement of 25%
- +10 more outcomes
Companies that use PortPro
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
PortPro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability8 records
Feature21 records
PortPro partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- AWS (Amazon Web Services)corePortPro uses AWS for cloud computing and storage to ensure security, scalability, and reliability of its services. AWS is certified under EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework. AWS data centers are located in multiple regions worldwide.
- SalesforcecorePortPro utilizes Salesforce for sales support, marketing (CRM), and other business operations to enhance service delivery and customer interactions. Salesforce is GDPR-compliant and certified under EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework.
- PandaDocsupportingPortPro uses PandaDoc for managing signed documents from customers to streamline document workflow. PandaDoc is GDPR-compliant and certified under EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework.
- AnthropiccorePortPro uses Anthropic's AI platforms to power AI Agents within the TMS, enabling features like AI Dispatcher (Jerry) and AI Biller (Helen). Anthropic is referenced in the privacy policy as a third-party AI provider.
- OpenAIcorePortPro uses OpenAI's large language models as part of its AI Tools within the TMS platform. OpenAI is referenced in the privacy policy as a third-party AI provider powering AI-generated outputs and recommendations.
- Google GeminicorePortPro uses Google Gemini as part of its AI Tools within the TMS platform. Google Gemini is referenced in the privacy policy as a third-party AI provider powering AI-generated outputs and recommendations.
- RMISsupportingRMIS is integrated into PortPro's Marketplace as a third-party verification service providing information on carrier bonding, insurance, and U.S. Department of Transportation compliance status.
- HighwaysupportingHighway is integrated into PortPro's Marketplace as a third-party verification service providing carrier credential verification including bonding, insurance, and DOT compliance status.
- StripecoreStripe is used as the payment processor to directly collect and process payment card information. Stripe may use payment data in accordance with its own privacy policy.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
PortPro competitors and assessment
Company assessmentDirect peers
- DrayNow: DrayNow is a drayage-focused digital marketplace and TMS, operating a non-asset drayage platform similar to PortPro's Marketplace + TMS combination. Directly comparable as the most drayage-specialized competitor with overlapping carrier and broker audiences.
- MercuryGate: MercuryGate provides a TMS for brokers, 3PLs, and carriers with multimodal and intermodal/drayage capabilities. It serves many of the same freight broker and asset-based carrier customers as PortPro and is one of the closest TMS competitors in the drayage brokerage workflow.
- McLeod Software: McLeod Software is a leading TMS and operating platform for trucking and logistics companies, including intermodal/drayage carriers. Comparable as a direct TMS competitor for drayage carriers, though McLeod serves a broader trucking audience.
- Turvo: Turvo provides a cloud-based TMS for 3PLs, brokers, and carriers with collaboration and visibility features. Comparable to PortPro's broker and hybrid-carrier TMS positioning, though more horizontal across freight modes.
- Aljex Software: Aljex provides TMS and load management software for freight brokers, including intermodal and drayage brokerages. Comparable as a TMS competitor in the same freight broker workflows PortPro targets.
Broad incumbents
- Trimble Transportation (formerly TMW / Transporeon): Trimble's transportation portfolio (TMW, Transporeon, Kuebix) provides TMS, fleet management, and transportation execution for carriers, brokers, and 3PLs at global scale. Broad incumbent offering overlapping drayage capabilities within a much larger transportation suite.
- Descartes Systems Group: Descartes is a large logistics technology vendor offering TMS, visibility, customs, and trade compliance solutions. Comparable as a broad incumbent with overlapping port, intermodal, and brokerage workflow capabilities.
- Kuebix: Kuebix (acquired by Trimble/Transporeon) offers a multi-tenant TMS for shippers, brokers, and carriers. Comparable as a horizontal TMS competitor where PortPro competes for brokerage and mid-market carrier accounts.
Emerging players
- FourKites: FourKites provides real-time supply chain visibility and predictive ETA across modes, including ocean, rail, and drayage. Comparable as a complementary visibility layer that overlaps with PortPro's tracking and ETA features for shippers and brokers.
- project44: project44 is a supply chain visibility and connectivity platform covering ocean, rail, and trucking including drayage. Overlaps with PortPro's terminal/visibility integrations while serving a broader shipper audience.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
PortPro social profiles
Digital presencePortPro compliance and trust
Trust signalCompliance2 records
PortPro financial estimates
Financial estimateRevenue estimate
Valuation estimate
PortPro leadership team
Management profileNumber of profiles
Profiles9 records
PortPro funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PortPro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PortPro
What does PortPro do?
PortPro sells a cloud-based Transportation Management System (TMS) branded drayOS that automates drayage (port and intermodal container trucking) operations from delivery order through dispatch, customer service, invoicing, and payment. The platform is purpose-built for asset-based drayage carriers and non-asset freight brokerages in North America, and includes AI-powered agents (Jerry the AI Dispatcher, Helen the AI Biller), a self-service Customer Portal, a Driver App, and a Marketplace connecting brokers with asset-based carriers for rate benchmarking and load tendering.
Is PortPro a public or private company?
PortPro is a private company. It is classified as venture growth investor backed and is currently operating.
When was PortPro founded?
PortPro was founded in 2019. It employs 101 to 250 people.
Where is PortPro based?
PortPro is headquartered in Jersey City, United States, in the North America region.
How does PortPro make money?
Three revenue lines are on record. SaaS Subscription (TMS) is the primary driver. The others are professional Services and marketplace (Ancillary).
Who are PortPro's main competitors?
Direct peers on record are DrayNow, MercuryGate, McLeod Software, Turvo and Aljex Software. Broad incumbents are Trimble Transportation (formerly TMW / Transporeon), Descartes Systems Group and Kuebix. Emerging players are FourKites and project44.
Does PortPro have an API?
No public API is recorded for PortPro.
What industry is PortPro in?
PortPro's product category is Drayage Transportation Management Software. Its primary akta.pro industry code is TLAEAAAB, Brokerage/3PL TMS (Freight Brokerage Operations), with a secondary code of TLACAEAH, Intermodal Drayage Coordination & Port/Rail Ramp Transfers. Its NAICS code is 488510 and its SIC code is 4731.