What ShareWell does

ShareWell Labs Co., operating as ShareWell, is a peer support platform founded in 2021 and headquartered in San Francisco, California. The company delivers live video-based peer support services across 150+ topics spanning mental health, neurodivergence, relationships, chronic illness, parenting, identity, and life transitions. Its core technology stack combines a proprietary scheduling and matching system with Zoom for live group video sessions, Stripe for payment processing, and Google Analytics for usage tracking; the platform is delivered as a self-serve web application with social login via Facebook and Google.

ShareWell offers three integrated product tiers: free Groups (live peer-led support groups with up to 4 free sessions per month), paid 1-on-1s (private 45-minute sessions with trained Peer Specialists at $30-$40 per session), and Workshops (60-minute skill-building sessions led by professional Coaches, launched in 2024). The platform operates a freemium subscription model with monthly billing at $45 (Complete) and $110 (Complete Plus) tiers, monetizing primarily through individual consumer subscriptions and à la carte specialist bookings rather than enterprise contracts.

The business is small and bootstrapped in character, with 1-10 employees, approximately $1.3M in disclosed seed funding from Quiet Capital (2023), and an undisclosed 2025 round from Wisdom Ventures and XFactor Ventures. Scale signals include 2+ million people connected, 1.2M+ peers supported, 500+ live groups running weekly, 20,000+ hosted groups, 40,000+ group reviews averaging 4.98/5, and 20+ million minutes of live video conversations since launch. Distribution is product-led and community-led, leveraging earned media coverage in Fortune, The Wall Street Journal, and MSNBC, alongside organic community word-of-mouth and a curated network of 1,000+ trained Peer Hosts and Specialists.

Name

ShareWell

Legal name

ShareWell Labs Co.

Website

https://sharewellnow.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

ShareWell is a San Francisco-based peer support platform founded in 2021 that connects individuals to live video support groups, 1-on-1 peer specialists, and skill-building workshops across 150+ mental health and life-topic categories via a freemium subscription model.

Ownership category

akta.pro rank

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Plans: ShareWell operates on a freemium subscription model with a free tier offering up to 4 peer support groups per month. Paid tiers (Core, Complete, Complete Plus) provide unlimited groups, 1-on-1 specialist sessions, and workshop access. The free tier serves as a customer acquisition channel, with conversion to paid plans driving revenue.
2. Individual 1-on-1 Sessions: Individual 45-minute 1-on-1 peer specialist sessions available for booking at $40 per session for non-members, with discounted rates for existing members ($30 for Core and Complete plan holders).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

ShareWell is a live peer support platform that connects individuals seeking mental health and life challenge support with trained Peer Hosts and Peer Specialists via video group sessions, private 1-on-1s, and skill-building workshops across 150+ topics. Its core offering is freemium community-based peer support — not clinical therapy — delivered through scheduled live video conversations and structured group programs.

Product overview

ShareWell is a peer support platform offering three interconnected service tiers: free peer-led support Groups (live video conversations across 150+ topics), private 1-on-1 sessions with trained Peer Specialists (focused 45-minute conversations), and expert-led Workshops (structured 60-minute skill-building sessions). Users access the community for free through groups, upgrade for unlimited groups and private support, or participate in structured skill-building with Coaches.

Differentiator

Problem solved

Functional benefit

Products and services

• Groups Free live peer support groups led by trained Peer Hosts running every hour across 150+ topics covering mental health, relationships, life events, identity, physical health, and family. Users can join up to 4 groups per month at no cost through the free tier.
• 1-on-1s

Quantifiable outcome

• 90% of users report feeling better after just one group session
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Wisdo: Wisdo is a peer support community platform connecting people through shared life challenges, with similar topic-based group matching and trained peer mentors as ShareWell.
• HeyPeers: HeyPeers offers live online peer support groups across mental health and recovery topics, with similar structure to ShareWell's group-based live video platform.
• Togetherall: Togetherall provides anonymous, moderated peer support communities for mental health, often contracted through universities and employers. Directly comparable to ShareWell's group-based peer support model with B2B distribution.
• Supporti: Supporti runs small-group peer support circles for grief and loss with trained facilitators, directly comparable to ShareWell's small-group live video model for sensitive topics.
• 7 Cups: 7 Cups operates a free peer support chat platform with trained volunteer listeners plus paid therapy upgrades, directly mirroring ShareWell's freemium peer support model with 1-on-1 upgrades.

Broad incumbents

• Headspace Health: Headspace is a large mental health and meditation platform that has expanded into therapy and group sessions through its Ginger acquisition, increasingly competing in the peer and group support category.
• Talkspace: Talkspace is a publicly-traded online therapy platform offering text and video sessions with licensed therapists, overlapping ShareWell's 1-on-1 video session product at the higher end of the market.
• BetterHelp: BetterHelp is the largest online therapy marketplace; while focused on licensed 1-on-1 therapy, it competes with ShareWell's paid 1-on-1 sessions at a much larger scale and brand recognition.
• Calm: Calm is a consumer mental wellness and meditation platform with B2B distribution through employers and health plans, overlapping with ShareWell's potential enterprise channel strategy.

Emerging players

• Circles: Circles provides live online group support sessions facilitated by coaches for topics like relationships, parenting, and life transitions, with a similar model to ShareWell's group sessions and workshops.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sharewellnow
• Facebookfacebook.com/ShareWell-101939871934993
• LinkedInlinkedin.com/company/sharewellnow

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShareWell