HexaHealth
HexaHealth is a Gurugram-based phygital healthtech marketplace founded in 2021 that connects Indian patients with 500+ NABH/JCI accredited hospitals and 5,000+ doctors across 10+ cities, providing end-to-end surgical care coordination, AI-assisted discovery via HealthGPT, and post-surgery support.
- Company typePrivate
- Founded2021
- HeadquartersGurugram, India
- Headcount101–250
- GTM typeB2C
- OfferingServices
What HexaHealth does
HexaHealth is a Gurugram, India-based healthtech platform founded in 2021 that operates a "phygital" (physical plus digital) marketplace connecting patients seeking surgical and inpatient care with a curated network of 500+ NABH and JCI accredited hospitals and 5,000+ doctors across more than 10 Indian cities, including Delhi, Gurugram, Noida, Bangalore, Mumbai, Ahmedabad, Pune, Kolkata, Bhubaneswar, and Hyderabad. The platform covers 11+ medical specialties including cardiology, orthopaedics, urology, gynaecology, surgical oncology, neurosurgery, ophthalmology, gastroenterology, nephrology, ENT, and general surgery, and has facilitated 50,000+ treatments for 120,000+ patients with a reported 4.8/5 Google rating across 4,228+ reviews.
The core product is the HexaHealth Platform, a website and mobile app that enables patient discovery, appointment booking, and end-to-end surgical journey management. It is augmented by HealthGPT, an AI-powered conversational chatbot supporting English and Hindi for symptom analysis, doctor and hospital search, insurance policy review, and second opinions; Hexa Buddy, a dedicated human care assistant providing white-glove support from admission through post-surgery recovery; a Second Opinion Service for treatment validation; Post-Surgery Care with personalized diet plans and follow-ups; and a Community Q&A platform. Underlying technology combines NLP-based conversational AI with a rule-and-recommendation-based doctor/hospital matching engine.
HexaHealth's business model is built on affiliate and referral revenue from hospital and doctor partnerships, with the platform earning lead or referral fees when patients are routed to partner facilities for procedures. Pricing is not publicly disclosed and treatment costs vary by procedure, hospital, and doctor. The company has raised approximately $23.5 million across three funding rounds (a 2021 seed led by Omidyar Network India and Chiratae Ventures, a 2022 round, and a $12 million Series A in April 2025 led by Orios Venture Partners and 3one4 Capital). Its direct-to-consumer go-to-market relies on SEO-driven content marketing covering 100+ conditions, the AI chatbot as a top-of-funnel engagement layer, and dedicated human "Hexa Buddy" assistance as a differentiator in a competitive Indian healthtech landscape.
HexaHealth firmographics
Firmographics- Name
- HexaHealth
- Legal name
- HexaHealth
- Website
- https://hexahealth.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- HexaHealth is a Gurugram-based phygital healthtech marketplace founded in 2021 that connects Indian patients with 500+ NABH/JCI accredited hospitals and 5,000+ doctors across 10+ cities, providing end-to-end surgical care coordination, AI-assisted discovery via HealthGPT, and post-surgery support.
- Ownership category
- akta.pro rank
HexaHealth industry classification
Industry- Product category
- Surgical Care Marketplace
- NAICS
- Offices of Physicians (62111), Offices of Physicians (6211)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industry
- Urgent Care & On-Demand Virtual Visits (HLALAAAB)
Keywords
Where HexaHealth is headquartered
LocationHeadquarters
- HQ city
- Gurugram
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
HexaHealth business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations, Others
Revenue model
- Hospital and Doctor Network Partnerships: HexaHealth likely generates revenue through partnerships with hospitals and doctors, earning referral/lead fees when patients are connected to surgical procedures. The platform facilitates patient flow to partner JCI and NABH accredited hospitals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Treatment costs vary by procedure, hospital, and doctor |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
HexaHealth product offering
Product offeringCore offering
HexaHealth operates a phygital (physical + digital) healthcare marketplace connecting patients with 500+ NABH/JCI accredited hospitals and 5000+ expert doctors across 10+ Indian cities for end-to-end surgical care management. The platform facilitates doctor discovery, appointment booking, second opinions, hospital admission and discharge support, and post-surgery care, augmented by an AI-powered HealthGPT chatbot and dedicated Hexa Buddy personal care assistants.
Product overview
HexaHealth is a phygital (physical+digital) hospital platform that operates as a marketplace connecting patients with 500+ NABH/JCI accredited hospitals and 5000+ expert doctors across 11 medical specialties. The core HexaHealth Platform provides end-to-end surgical and treatment journey management, supplemented by AI-powered HealthGPT chatbot for conversational support, dedicated Hexa Buddy personal care assistants for hospital navigation, Second Opinion Service for expert validation, Post-Surgery Care for recovery support, and a Community platform for peer health discussions. The platform covers departments including Cardiology, ENT, Neurosurgery, Urology, Gynaecology, Orthopaedic, Ophthalmology, Plastic Surgery, Gastroenterology, Nephrology, Surgical Oncology, and General Surgery, serving patients across Delhi, Gurugram, Noida, Bangalore, Mumbai, Ahmedabad, Pune, Kolkata, Bhubaneswar, and Hyderabad.
Differentiator
Problem solved
Functional benefit
Products and services
- HexaHealth Platform A phygital healthcare marketplace platform connecting patients with 500+ NABH/JCI accredited hospitals and 5000+ expert doctors across India, providing end-to-end surgical and treatment journey management from diagnosis to recovery across 11+ medical specialties.
- Second Opinion Service Service connecting patients with specialized medical experts to validate diagnoses or explore alternative treatment plans, providing confidence and peace of mind before undergoing surgical procedures.
- Post-Surgery Care Comprehensive recovery support service including personalized diet plans, doctor follow-ups, and progress tracking via the mobile app for patients after surgical procedures.
- Hexa Buddy Personal Assistance Dedicated personal care assistant service providing guidance and support throughout the hospital journey, including admission, discharge, and real-time assistance during and after hospital stay.
Quantifiable outcome
- 4.8/5 Google rating based on 4228 reviews
- +2 more outcomes
Companies that use HexaHealth
Customer profileSegments2 records
Ideal customer profiles1 record
HexaHealth technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
HexaHealth partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
HexaHealth competitors and assessment
Company assessmentDirect peers
- MFine: MFine is an AI-driven digital health platform offering online doctor consultations, diagnostics, and hospital partnerships across India. It overlaps directly with HexaHealth's AI triage and specialty consultation use cases.
- Practo: Practo is India's largest doctor-discovery and online consultation marketplace, also enabling hospital bookings and digital health records. It is the most directly comparable competitor to HexaHealth across the patient-doctor-hospital funnel.
- MediBuddy: MediBuddy is an Indian digital healthcare platform offering online doctor consultations, lab tests, and corporate wellness programs. It targets a similar urban Indian patient base exploring outpatient and inpatient care options.
Regional players
- Portea Medical: Portea is India's largest home healthcare provider offering in-home doctor visits, nursing, and post-hospitalization care. It overlaps with HexaHealth's post-surgery care offering but with a home-visit rather than marketplace model.
Broad incumbents
- Apollo 24/7: Apollo 24/7 is the digital arm of Apollo Hospitals, providing teleconsultations, medicine delivery, and lab tests. It competes for surgical referrals via its parent hospital chain, an advantage HexaHealth lacks.
- Tata 1mg: Tata 1mg is a large Indian digital health platform combining online pharmacy, lab tests, and doctor consultations. It competes for the same patient funnel though its core revenue comes from pharmacy rather than surgical referrals.
- PharmEasy: PharmEasy is a leading Indian online pharmacy and diagnostics aggregator. It competes indirectly by capturing patient demand for diagnostics and chronic care adjacent to HexaHealth's surgical care funnel.
- NetMeds: NetMeds is an India-based online pharmacy now owned by Reliance, offering medicine delivery and teleconsultations. It competes for adjacent patient demand though its core is pharmacy retail rather than surgical coordination.
Emerging players
- Clinicspots: Clinicspots is an Indian medical-value-travel and specialist-discovery platform focused on connecting patients with hospitals across India. It overlaps with HexaHealth on surgical discovery and booking but is smaller in scale.
- DocOn Technologies: DocOn is a digital clinic-management and patient-engagement platform used by Indian doctors and small clinics. It is an emerging ecosystem player addressing the physician-side tooling that HexaHealth also depends on.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
HexaHealth social profiles
Digital presenceHexaHealth compliance and trust
Trust signalCompliance2 records
HexaHealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
HexaHealth leadership team
Management profileNumber of profiles
Profiles3 records
HexaHealth funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HexaHealth M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HexaHealth
What does HexaHealth do?
HexaHealth operates a phygital (physical + digital) healthcare marketplace connecting patients with 500+ NABH/JCI accredited hospitals and 5000+ expert doctors across 10+ Indian cities for end-to-end surgical care management. The platform facilitates doctor discovery, appointment booking, second opinions, hospital admission and discharge support, and post-surgery care, augmented by an AI-powered HealthGPT chatbot and dedicated Hexa Buddy personal care assistants.
Is HexaHealth a public or private company?
HexaHealth is a private company. It is classified as venture growth investor backed and is currently operating.
When was HexaHealth founded?
HexaHealth was founded in 2021. It employs 101 to 250 people.
Where is HexaHealth based?
HexaHealth is headquartered in Gurugram, India, in the Asia region.
How does HexaHealth make money?
One revenue line is on record: hospital and Doctor Network Partnerships.
Who are HexaHealth's main competitors?
Direct peers on record are MFine, Practo and MediBuddy. Portea Medical is listed as a regional player. Broad incumbents are Apollo 24/7, Tata 1mg, PharmEasy and NetMeds. Emerging players are Clinicspots and DocOn Technologies.
Does HexaHealth have an API?
No public API is recorded for HexaHealth.
What industry is HexaHealth in?
HexaHealth's product category is Surgical Care Marketplace. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of HLALAAAB, Urgent Care & On-Demand Virtual Visits. Its NAICS code is 62111 and its SIC code is 8011.