Convo
Convo builds a mobile-first, enterprise social collaboration SaaS platform combining consumer-style usability with enterprise security, primarily serving distributed retail and non-desk workforces through per-seat subscriptions, with H&M as its flagship 15,000+ user deployment.
- Company typePrivate
- Founded2013
- HeadquartersLos Altos, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Convo does
Convo, Corp. is a private enterprise social collaboration software company founded in 2013 and headquartered in the Silicon Valley / Massachusetts area, operating with an estimated 10-50 employees and a remote engineering presence in Pakistan. The company builds a mobile-first, cloud-based SaaS collaboration platform accessible via iOS, Android, and web, hosted on AWS US data centers, that combines consumer-style social network usability (newsfeeds, posts, comments, likes, geo-tagging) with enterprise-grade security, compliance (GDPR, CCPA, ISO 27001 via AWS, EU-U.S. Privacy Shield), and administrative controls. Core proprietary features include Augmented Intelligence™, geo-tagged messaging, post acknowledgement receipts, custom user profiles, and SAML-based SSO, with integrations spanning Google Workspace (Gmail, Drive, Calendar via OAuth2), Box, Dropbox, Salesforce, YouTube, and 400+ additional applications.
Convo's flagship commercial deployment is the Retail Social Collaboration Platform, purpose-built for distributed retail workforces and anchored by H&M with 15,000+ employees across 500+ stores. Additional products include Convo Simplify (unified communication interface targeting email replacement), Convo Locate (field worker tracking), and Voice Notes. The company generates revenue primarily through tiered per-network-user SaaS subscriptions (monthly billing for small teams, annual contracts for enterprise) supplemented by professional services for implementation and consulting, plus an emerging AI-powered software consulting services line marketed as Augmented Intelligence™.
Go-to-market combines direct enterprise field sales (evidenced by H&M deployment), product-led growth via mobile app stores, and a channel partnership with Pakistan Telecommunications Company Limited (PTCL) for distribution in Pakistan. The company has raised approximately $9.56M across disclosed rounds from 2012 to 2019, with investors including Adobe and Morgenthaler Ventures. Other named customers span education, real estate, health/wellness, and EdTech (Zip Homes, Zoovu, TEPS, Jacked Nutrition, BeMe, SOAR Stem School), with CEO Osman Rashid leading the organization.
Convo firmographics
Firmographics- Name
- Convo
- Legal name
- Convo, Corp.
- Website
- https://convo.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Convo builds a mobile-first, enterprise social collaboration SaaS platform combining consumer-style usability with enterprise security, primarily serving distributed retail and non-desk workforces through per-seat subscriptions, with H&M as its flagship 15,000+ user deployment.
- Ownership category
- akta.pro rank
Convo industry classification
Industry- Product category
- Enterprise Collaboration Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL)
- akta.pro secondary industries
- Business Messaging & Team Collaboration (HDAIAHAE), Video Conferencing & Meetings (BPAMACAD)
Keywords
Where Convo is headquartered
LocationHeadquarters
- HQ city
- Los Altos
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Convo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Licenses: Convo generates recurring revenue through monthly per-seat or per-network-user subscription licenses sold to enterprise and mid-market customers. Pricing scales with the number of users within an organization's Convo network, with tiered plans available.
- Professional Services: Implementation, onboarding, and consulting services provided alongside the SaaS platform to support enterprise customers with deployment, customization, and change management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter / small team tier |
| Subscription | Annual | Enterprise / large organization tier |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Convo product offering
Product offeringCore offering
Convo provides a cloud-based enterprise social collaboration platform (the Convo App) that enables real-time messaging, file sharing, posts, comments, polls, and chat between desk and non-desk workers via iOS, Android, Web, and Desktop. In addition, Convo offers AI-powered software consulting services branded as Augmented Intelligence™ that combine human expertise with AI-driven insights to deliver customized web, mobile, and SaaS solutions for enterprise and SMB clients.
Product overview
Convo is a multi-platform team communication and collaboration software company offering a core product (the Convo App) along with specialized modules and AI-powered consulting services. The core Convo App provides real-time messaging, file sharing, posts, comments, annotations, polls, and chat features across Android, iOS, Web, and Desktop. The product portfolio includes the Retail Social Collaboration Platform (a sub-brand targeting retail with non-desk workforce support), Convo Simplify (unified communication interface), Convo Locate (field worker location tracking), and Augmented Intelligence™ (AI-driven consulting and workflow automation services). The platform integrates with over 400 third-party applications including Gmail, Google Drive, Google Calendar, Box, DropBox, Salesforce, Twitter, and YouTube. Convo serves enterprises across multiple verticals including retail, EdTech, SaaS, real estate, and general enterprise communication.
Differentiator
Problem solved
Functional benefit
Brands
- Augmented Intelligence™: Convo's AI-driven consulting approach that combines human expertise with AI-powered insights to build smarter, faster, and more scalable software solutions.
Products and services
- Convo App (Core Collaboration Platform) Cloud-based enterprise social collaboration platform offering real-time messaging, file sharing, posts, comments, annotations, polls, and chat features in a newsfeed format for desk and non-desk workers across Android, iOS, Web, and Desktop. Targets enterprise and mid-market customers needing mobile-first internal communication with social-style usability and enterprise-grade security.
- Convo AI Consulting (Augmented Intelligence™) AI-powered software consulting services providing strategic guidance, human-AI collaboration, intelligent workflows, and scalable innovation for enterprises and SMBs. Services span web and mobile app development, digital strategy and transformation, project and product management, UX/UI design, customized websites, ERP integrations, SEO, quality assurance, branding, and cloud-based services.
- Retail Social Collaboration Platform Mobile-first retail-focused enterprise social collaboration platform enabling desk and non-desk retail employees to communicate without corporate email. Designed specifically for retail with compliance, post acknowledgement, and geo-tagging features; first deployment covered H&M's 500+ U.S. stores and 15,000+ employees.
- Convo Simplify Unified communication interface designed to help teams replace email by consolidating workplace communication into a single collaborative platform. Targeted at organizations seeking to streamline fragmented email-based communication.
Quantifiable outcome
- Deployed to 500+ store locations and 15,000+ employees at H&M with 40% remote/non-desk worker engagement.
Companies that use Convo
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Convo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability2 records
Feature5 records
Convo partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PTCL (Pakistan Telecommunications Company Limited)coreConvo signed a Memorandum of Understanding (MoU) with PTCL, Pakistan's largest telecommunications company, to deploy Convo's SaaS-based Enterprise Social Collaboration Platform for PTCL's enterprise customers and internal workforce. The partnership leverages PTCL's telecommunications infrastructure and customer relationships to expand Convo's presence in the Pakistani enterprise market. This is a strategic channel partnership where PTCL acts as a distribution and reseller partner for Convo's platform in the region.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Convo competitors and assessment
Company assessmentDirect peers
- Slack: Slack (now owned by Salesforce) is the dominant team collaboration and messaging platform for enterprises. It competes directly with Convo's core messaging/collaboration functionality but is optimized for desk-based knowledge workers rather than non-desk frontline staff.
- Workplace by Meta: Meta's Workplace is an enterprise social network closely aligned with Convo's positioning as an enterprise social collaboration platform with newsfeed-style interfaces. It targets similar use cases of connecting all employees including frontline workers.
- Glip (RingCentral): RingCentral's Glip (now RingCentral Team Messaging) is a team collaboration and messaging product. It competes directly with Convo's core enterprise messaging and collaboration functionality, with RingCentral's broader UCaaS distribution providing scale advantages.
Broad incumbents
- Microsoft Teams: Microsoft Teams is the largest enterprise collaboration platform, bundled with Office 365. It overlaps with Convo's messaging and collaboration features and represents the primary competitive threat due to incumbency and Microsoft ecosystem distribution advantages.
- Yammer: Microsoft's Yammer (now part of Viva Connections) is an enterprise social network integrated with Microsoft 365. It competes with Convo's social-feed-style collaboration features for internal employee communication at large enterprises.
- Jive Software (Aurea): Jive (now part of Aurea) is an enterprise collaboration and social business platform with deep presence in regulated industries. It overlaps with Convo's enterprise social collaboration positioning for large organizations with compliance requirements.
Emerging players
- Flock: Flock is a team messaging and collaboration platform targeting SMBs and mid-market. It offers overlapping functionality with Convo's core messaging and channel-based collaboration, particularly for smaller organizations.
- Rocket.Chat: Rocket.Chat is an open-source team communication platform with strong presence in emerging markets and telecom-grade deployments. It overlaps with Convo's PTCL-style telecom channel model and enterprise messaging capabilities.
- Zoho Cliq: Zoho Cliq is a team collaboration tool within the broader Zoho business application suite. It provides comparable messaging, channels, and collaboration features, particularly for SMBs and customers already in the Zoho ecosystem.
- Igloo Software: Igloo is an enterprise intranet and employee collaboration platform that competes with Convo's social-collaboration positioning. It targets similar mid-market and enterprise use cases for internal employee engagement and communication.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Convo social profiles
Digital presenceConvo compliance and trust
Trust signalCompliance4 records
Convo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Convo leadership team
Management profileNumber of profiles
Profiles1 record
Convo funding detail
Funding detailFunding overview
Funding rounds5 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Convo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Convo
What does Convo do?
Convo provides a cloud-based enterprise social collaboration platform (the Convo App) that enables real-time messaging, file sharing, posts, comments, polls, and chat between desk and non-desk workers via iOS, Android, Web, and Desktop. In addition, Convo offers AI-powered software consulting services branded as Augmented Intelligence™ that combine human expertise with AI-driven insights to deliver customized web, mobile, and SaaS solutions for enterprise and SMB clients.
Is Convo a public or private company?
Convo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Convo founded?
Convo was founded in 2013. It employs 101 to 250 people.
Where is Convo based?
Convo is headquartered in Los Altos, United States, in the North America region.
How does Convo make money?
Two revenue lines are on record. SaaS Subscription Licenses are the primary driver. The others are professional Services.
Who are Convo's main competitors?
Direct peers on record are Slack, Workplace by Meta and Glip (RingCentral). Broad incumbents are Microsoft Teams, Yammer and Jive Software (Aurea). Emerging players are Flock, Rocket.Chat, Zoho Cliq and Igloo Software.
Does Convo have an API?
No public API is recorded for Convo.
What industry is Convo in?
Convo's product category is Enterprise Collaboration Software. Its primary akta.pro industry code is BPAMAMAL, Remote Access, Virtual Workspaces & Digital HQ, with a secondary code of HDAIAHAE, Business Messaging & Team Collaboration. Its NAICS code is 513210 and its SIC code is 7372.