TechSoup Global

What TechSoup Global does

TechSoup Global is a U.S. 501(c)(3) nonprofit organization founded in 1987 and headquartered in San Francisco, California. It operates a global technology distribution and capacity-building platform that connects nonprofits and NGOs in 234 countries and territories with donated and discounted technology from major vendors including Microsoft, Adobe, Dell, Cisco, AWS, Google, and Meta. In FY2025 the organization served 305,000 organizations, delivered 554,028 software licenses, and facilitated $2.6 billion in fair market value technology access. Since inception, TechSoup has supported over 1.6 million organizations and enabled more than $27 billion in technology and funding.

TechSoup's core products include the global technology marketplace, the NGOsource equivalency determination service (which provides IRS-recognized international nonprofit compliance determinations for funders and governments), the Digital Resilience Program for nonprofit cybersecurity, the AI for Social Change initiative, and the Data Commons for Civil Society. Its business model blends earned revenue from administrative fees on technology distributions and NGOsource service fees ($36.2M in FY2025) with contributed revenue from institutional funders and major gifts ($8.0M in FY2025), totaling $44.2M in FY2025 revenue. The organization employs 51–100 staff and operates with a lean, mission-driven cost structure.

In 2025 TechSoup completed a strategic transformation to a direct distribution model, shifting away from an intermediated partner network to deliver technology resources directly to end-user nonprofits. The transformation is paired with expansion into new programmatic areas including AI capacity-building, accessibility hardware (via a 2026 Meta partnership for Ray-Ban smart glasses for blind veterans), and cybersecurity services in collaboration with the CyberPeace Institute.

Name

TechSoup Global

Legal name

TechSoup Global

Website

https://techsoup.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

TechSoup Global is a nonprofit technology intermediary founded in 1987 that distributes donated and discounted software to 305,000 nonprofits annually across 234 countries, while operating the NGOsource equivalency determination service and AI capacity-building programs for the civil society sector.

Ownership category

akta.pro rank

Product category

Nonprofit Technology Marketplace and Services

NAICS

Computer Systems Design and Related Services (54151), Computer Training (611420), Educational Support Services (61171)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Education Access & EdTech for Equity (Low-cost Learning, Skills Platforms) (BPAGALAH)

akta.pro secondary industries

Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA), Digital Learning, EdTech Enablement & Connectivity for Education (BPADAKAH), Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Nonprofit technology access
• Technology donation marketplace
• Civil society digital services
• Managed IT for nonprofits
• NGO verification services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Earned Revenue - Product Sales: Revenue from technology product sales through the marketplace catalog, including software licenses and hardware products delivered to nonprofits globally. FY2025 earned revenue of $36.2M.
2. Earned Revenue - Services: Managed IT services, help desk services, Microsoft services, website services, digital marketing services, Intuit QuickBooks services, AI for nonprofits services, Google Ad Grants services, and grant preparation services.
3. Contributed Revenue: Donations and grants from foundations, corporations, and government entities. FY2025 contributed revenue of $8.0M. Includes major donors like MacKenzie Scott and Dan Jewett ($16M donation in 2021).
4. Membership Fees: TechSoup Plus membership upgrades providing enhanced catalog access and extra savings. Zero-cost basic memberships available with premium paid tiers.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

TechSoup Global operates an online marketplace platform that connects nonprofit organizations, charities, and public libraries with discounted and donated technology products from major brands such as Microsoft, Adobe, Dell, Intuit, Cisco, and Autodesk. Beyond the marketplace, the organization offers managed IT services, IT help desk support, website services, digital marketing, AI readiness resources, Google Ad Grants management, grant preparation, and digital resilience programs. It also runs TechSoup Plus, a premium membership tier providing enhanced catalog access and savings.

Product overview

TechSoup Global operates a comprehensive technology marketplace and support platform for nonprofits, charities, and libraries. The core TechSoup Marketplace provides access to discounted and donated software (Microsoft, Adobe, Autodesk, Intuit QuickBooks) and hardware (Dell, HP, Lenovo, Cisco) from major technology partners. Beyond the marketplace, TechSoup offers managed IT services, cybersecurity support through the Digital Resilience Program, AI resources for nonprofits, and professional services including website development, digital marketing, and grant preparation. The platform also includes training (TechSoup Courses), consulting matching (Consultant Connection), community forums, and events. Special initiatives include the Digital Activism Program, Rural AI Catalyst Fund, NGOsource equivalency determination services, and Caravan Studios Apps4Change program. The TechSoup Global Network spans 234+ countries and territories through regional partners.

Differentiator

Problem solved

Functional benefit

Brands

• TechSoup Plus Membership: Premium membership tier offering extra savings on technology products and services for nonprofits
• Digital Resilience Program
• Caravan Studios
• NGOsource
• Consultant Connection

Products and services

• TechSoup Marketplace Self-serve online platform connecting verified nonprofit organizations with discounted and donated technology products (software licenses, hardware) from major brands including Microsoft, Adobe, Autodesk, Dell, Cisco, HP, Lenovo, Intuit, AWS, Norton, and Avast.
• Microsoft Products Program Discounted and donated Microsoft software including Microsoft 365, Azure, and enterprise solutions offered to verified nonprofits via TechSoup's marketplace.
• Adobe Products Program Discounted Adobe software including Creative Cloud applications made available to nonprofits through TechSoup's donation program.
• Intuit QuickBooks Products Program Nonprofit-specific QuickBooks products, training, and implementation support delivered through TechSoup's marketplace and services channels.
• Autodesk Products Program Discounted Autodesk software for design, engineering, and construction-oriented nonprofits distributed through TechSoup.
• Hardware Products Program Discounted and refurbished hardware including computers, electronics, and accessories from Dell, HP, Lenovo, and Cisco distributed through TechSoup's product catalog.
• Managed IT Services Expert IT support for nonprofit organizations, including proactive maintenance, cybersecurity services, and unlimited IT help desk support.
• IT Help Desk Services Technical support services helping nonprofits troubleshoot technology issues and optimize their technology investments.
• Microsoft Services Specialized services for nonprofits deploying and operating Microsoft products and cloud solutions.
• Website Services Website design, development, hosting, and security services for nonprofits delivered through TechSoup's certified partners.
• Digital Marketing Services Digital marketing support including Google Ad Grants management, social media, and content marketing for nonprofits.
• AI for Nonprofits Services Curated resources, guidance, and services helping nonprofits get started with AI technologies responsibly and effectively.
• Google Ad Grants Services Managed services helping nonprofits maximize their $120,000 annual Google Ad Grants allocation for advertising.
• Grant Preparation Services Grant writing assistance and funding readiness planning to help nonprofits secure technology and operational funding.
• TechSoup Plus Membership Premium paid membership tier providing enhanced catalog access, extra savings on popular TechSoup offers, and priority support for nonprofits.
• TechSoup Courses Online courses and training programs designed to help nonprofits build digital skills and effectively leverage technology.
• Consultant Connection Directory of vetted technology consultants specializing in nonprofit services including database management, marketing, network setup, and technical training.
• Libraries Program Technology resources, products, and support specifically designed for U.S. public and nonprofit libraries.
• Digital Resilience Program Grant-funded program providing technology assessment, work plan development, project implementation, and education for nonprofit digital transformation and cybersecurity.
• NGOsource Equivalency Determination Service Equivalency determination repository and services for international philanthropy, transforming cross-border giving for U.S. grantmakers and donor-advised funds.

Quantifiable outcome

• Delivered $2.6 billion in total fair market value to the sector in FY2025
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature5 records

Partnerships

22 partnerships are on record, tiered core.

• MetacoreTechnology or Integration · 22 June 2026Partnership to donate Ray-Ban Meta smart glasses to over 130,000 legally blind American veterans as accessibility tool through Blinded Veterans Association and TechSoup.
• MicrosoftcoreTechnology or IntegrationMajor technology partner providing donations and discounts on Microsoft products, services, and cloud solutions to nonprofits through TechSoup marketplace.
• AdobecoreTechnology or IntegrationProvides creative software donations and discounts for nonprofit organizations through the TechSoup marketplace.
• Dell TechnologiescoreTechnology or IntegrationHardware partner providing technology donations and discounts for nonprofits.
• IntuitcoreTechnology or IntegrationProvides QuickBooks donations and discounts for nonprofit accounting needs.
• CiscocoreTechnology or IntegrationNetworking and hardware donations for nonprofits including cloud-managed network solutions.
• Amazon Web ServicescoreTechnology or IntegrationCloud services donations and discounts for nonprofit technology infrastructure.
• AutodeskcoreTechnology or IntegrationDesign and engineering software donations for nonprofits.
• NortoncoreTechnology or IntegrationCybersecurity software donations and discounts for nonprofit protection.
• HP Inc.coreTechnology or IntegrationHardware donations including computers and printers for nonprofits.
• LenovocoreTechnology or IntegrationHardware donations including laptops and devices for nonprofits.
• AvastcoreTechnology or IntegrationCybersecurity software donations for nonprofit organizations.
• Constant ContactcoreTechnology or IntegrationEmail marketing and digital engagement tools for nonprofits.
• Blinded Veterans AssociationcoreStrategic or Co-development PartnerDistributes Ray-Ban smart glasses to eligible blind veterans and provides training through monthly webinars and guides.
• NGOsourcecoreStrategic or Co-development PartnerEquivalency determination repository transforming international giving for U.S. grantmakers and donor-advised funds. Repository of nearly 12,000 EDs globally.
• Caravan StudioscoreStrategic or Co-development PartnerApps for Change initiative developing technology solutions for social impact including Worker Connect, Safe Shelter Collaborative, and Range.
• CyberPeace InstitutecoreStrategic or Co-development PartnerStrategic partner working to strengthen civil society cybersecurity globally.
• GivingTuesdaycoreStrategic or Co-development PartnerGlobal generosity movement partner supporting nonprofit technology engagement.
• Tech ImpactcoreImplementation/ SI/ Consulting PartnerManaged IT, cybersecurity, cloud, and consulting services for nonprofits. Nonprofit organization uniquely qualified to understand nonprofit circumstances and goals.
• SoftwareOnecoreImplementation/ SI/ Consulting PartnerTechnology services provider supporting nonprofit technology implementations.
• RoundTable TechnologycoreImplementation/ SI/ Consulting PartnerTechnology consulting partner for nonprofits.
• CivicuscoreStrategic or Co-development PartnerGlobal alliance of civil society organizations and activists working to strengthen civic participation.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tech Impact: Nonprofit organization providing managed IT, cybersecurity, cloud, and consulting services to other nonprofits. Closest direct peer to TechSoup in the nonprofit-IT enablement space and is itself a TechSoup implementation partner.
• NetHope: Nonprofit consortium of global humanitarian and development NGOs that delivers technology solutions, connectivity, and digital training to international NGOs. Highly comparable in mission, member-based model, and global footprint.
• NTEN (Nonprofit Technology Enterprise Network): Community of nonprofit technology professionals offering training, certifications, and resources for nonprofits adopting technology. Overlaps with TechSoup Courses and community programming for the same audience.

Emerging players

• Candid (formerly GuideStar + Foundation Center): Nonprofit information provider offering data on nonprofits, foundations, and grantmakers via platforms like GuideStar and Foundation Directory. Comparable to NGOsource's data/repositing role and overlapping nonprofit-sector intelligence offerings.
• Tapp Network: HubSpot Platinum Partner listed in TechSoup's Consultant Connection offering digital marketing, CRM integration, and web services to nonprofits. Smaller-scale emerging player with comparable nonprofit mission and overlapping service portfolio.

Broad incumbents

• Salesforce.org / Salesforce Nonprofit Cloud: Salesforce's social-impact arm offers deeply discounted CRM, grants, and technology programs for nonprofits. Comparable in providing enterprise software access to nonprofits at scale, though vertically focused on Salesforce stack.
• Microsoft Tech for Social Impact: Microsoft's nonprofit program offering donated and discounted Microsoft 365, Azure, and Dynamics products to qualifying nonprofits globally. Direct upstream counterpart to TechSoup's role as Microsoft distributor.
• Google for Nonprofits: Google's program providing eligible nonprofits with free or discounted Google Workspace, Google Ad Grants ($10K/month), and YouTube nonprofit features. TechSoup is a distribution and managed-service channel for Google Ad Grants in particular.

Others

• SoftwareOne: Global software and cloud services provider that also supports nonprofit licensing and implementation. Listed as a TechSoup implementation partner and overlaps in software distribution and cloud advisory for nonprofits.
• CDW Government / CDW Nonprofit Solutions: Major IT reseller that serves nonprofit, education, and government segments with hardware, software, and services. Adjacent competitor in discounted technology procurement for mission-driven organizations.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/TechSoupVideo
• Facebookfacebook.com/TechSoupGlobal
• LinkedInlinkedin.com/company/techsoup-global_16150
• Instagraminstagram.com/techsoup
• Pinterestpinterest.com/techsoup
• Xx.com/TechSoup

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TechSoup Global