What Tech Impact does

Tech Impact is a 501(c)(3) nonprofit organization headquartered in Philadelphia, Pennsylvania, founded in 2003 (originally as NPower Pennsylvania) and operating with 51-100 employees across offices in Philadelphia, Delaware, Las Vegas, and Nashville. The organization pursues a dual mission: delivering comprehensive technology services to other nonprofits and operating free workforce development programs that prepare underrepresented young adults (ages 18-26) for IT careers. As of February 2026, Tech Impact supported 400+ nonprofit clients with managed IT services and reported a 97% client retention rate in 2025, while its ITWorks program had graduated more than 1,000 students with 80%+ placed within six months.

The technology services portfolio spans managed IT support and voice communications, email and cloud migrations, website/branding/digital strategy, cybersecurity (via the SecCheck assessment product), data/AI/analytics (anchored by the Data Innovation Lab division merged in 2021), strategic tech planning, and software selection (with Salesforce and Microsoft expertise via the Message Agency division merged in 2023). Tech Impact's core technology stack is Microsoft-centric: Microsoft 365, Power Platform, SharePoint, Teams, OneDrive, Azure, and Power Automate, augmented by Qualtrics for surveys and Salesforce for CRM. AI is applied within this stack for policy generation (PolicyBuilder v2, combining Qualtrics, Azure scripts, and generative AI), oncology data extraction, and Microsoft Copilot optimization services. Workforce programs include the 16-week ITWorks course (CompTIA A+ and Cisco IT Essentials certifications plus paid internship), Pathway to Middle Skills for career advancement, and CXWorks for customer experience training; 70% of ITWorks participants come from low-to-moderate income backgrounds and 80% are women or people of color.

Tech Impact's revenue model combines subscription-based managed IT services to nonprofits, fixed-fee engagements (e.g., $2,750 Website Security & Privacy Audit), free productized tools (PolicyBuilder v2), grant-funded workforce programs, foundation grants (including a $560,000 MacArthur Foundation grant in March 2026 for journalism/media cybersecurity), corporate partnerships (Microsoft, Cisco, Las Vegas Raiders, Morgan Stanley, GitLab Foundation), and event/training revenue through the Technology Learning Center and the annual Tech Forward Conference (2026 edition scheduled September 27-29 in Kansas City, MO).

Name

Tech Impact

Legal name

Tech Impact

Website

https://techimpact.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Tech Impact is a Philadelphia-based 501(c)(3) nonprofit that delivers managed IT, cybersecurity, cloud migration, and digital services to 400+ nonprofit clients while operating ITWorks, a free workforce development program that has graduated over 1,000 students into IT careers.

Ownership category

akta.pro rank

Product category

Nonprofit Technology Services

NAICS

Computer Systems Design and Related Services (54151), Computer Training (611420)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Custom Corporate IT Training & Upskilling Programs (BPAEANAB)

akta.pro secondary industries

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Information Technology & Software (EDAAAPAB), Infrastructure, Networking & Systems Administration Training (BPAEANAJ)

Keywords

• Nonprofit IT services
• Managed IT support
• Cybersecurity assessments
• Workforce development training
• Digital strategy consulting

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Technology Services Revenue: Tech Impact generates revenue by providing comprehensive technology services to nonprofits including managed IT support, cybersecurity services, website and digital strategy, email and cloud migrations, data and analytics support, strategic tech planning, and software selection. Services are provided at various price points to nonprofit organizations.
2. Workforce Development Programs: Free workforce training programs including ITWorks (IT Support Specialist training), CXWorks (Customer Experience), and Pathway to Middle Skills programs. Funded through grants and donations, these programs serve youth underrepresented in tech.
3. Foundation Grants: Tech Impact receives grants from foundations including a $560k grant from the John D. and Catherine T. MacArthur Foundation to provide cybersecurity and digital support to journalism and media organizations.
4. Microsoft Partnership - Rural Hospital Assessments: As a trusted partner with Microsoft, Tech Impact delivers SecCheck cybersecurity assessments to rural hospitals with costs fully funded by Microsoft. This represents revenue for assessment delivery services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Tech Impact provides managed IT support, cybersecurity audits and digital strategy services to over 400 nonprofit organizations nationwide, alongside a 16-week ITWorks workforce training program that prepares underrepresented young adults (18-26) for entry-level IT careers with CompTIA A+ and Cisco IT Essentials certifications. Its portfolio includes proprietary SecCheck and DigiCheck assessments, the free AI-assisted PolicyBuilder v2 tool, and managed services covering Microsoft 365, cloud migrations, data/AI analytics, and strategic technology planning. Services are delivered directly, through the Technology Learning Center, and via foundation-funded programs such as the MacArthur Foundation journalism initiative.

Product overview

Tech Impact is a nonprofit technology organization offering a dual mission: workforce development programs that prepare individuals for tech careers, and comprehensive technology services that strengthen other nonprofits. The core workforce program is ITWorks (16-week free IT training with certifications and internships), expanded with Pathway to Middle Skills for career advancement. Tech Impact's service offerings span managed IT support, cybersecurity, cloud migrations, website/digital services, and data/AI analytics. The Data Innovation Lab division provides specialized data collaboration and oncology data extraction. The Digital Services division (Message Agency, acquired 2023) offers website development, branding, and Salesforce integration. Key assessment products include SecCheck (cybersecurity) and DigiCheck (digital strategy). PolicyBuilder v2 provides free AI-powered policy creation. Services are delivered directly and through the Technology Learning Center training platform. The organization supports over 400 nonprofit managed IT clients and has graduated over 1,000 ITWorks students.

Differentiator

Problem solved

Functional benefit

Brands

• ITWorks: A 16-week IT training program for unemployed or underemployed young adults (18-26) offering CompTIA and Cisco certifications, with a 5-week paid internship component.
• CXWorks
• SecCheck
• DigiCheck
• PolicyBuilder
• Digital Impact Greenhouse

Products and services

• Managed IT Support & Voice Communications Full-service managed IT including phone systems, backups, and ongoing technology support delivered to over 400 nonprofit clients across the U.S.
• Email & Cloud Migrations Email and file migrations, server decommissions, intranet building, hosted software migration, and cloud transition services for nonprofits.
• Website, Branding & Digital Strategy Digital strategy, brand and identity, website design and development, CRM integrations (Salesforce, Drupal, WordPress), and ongoing digital support for nonprofits, delivered by the Message Agency Digital Services division.
• Cybersecurity Services Cybersecurity audits, vulnerability scans, security advisory, and monitoring and detection services for nonprofit organizations.
• Data, AI & Analytics Support Dashboard building and reporting, data strategy, predictive analytics, and AI services for nonprofits, including Data Innovation Lab offerings for healthcare and oncology data extraction.
• Strategic Tech Planning & Assessments Strategic technology planning, compliance planning, low-cost assessments, policy builders, and cloud architecture planning for nonprofits.
• Software & Database Selection Software and systems selection, audits, and database implementations with Salesforce and Microsoft platform expertise.
• ITWorks Program Free 16-week IT career training program for unemployed or underemployed 18-to-26-year-olds offered in Philadelphia, Delaware, Nashville, and Las Vegas; includes certification preparation (CompTIA A+, Cisco IT Essentials) followed by 5-week paid internships.
• Pathway to Middle Skills Career pathway program for ITWorks 1.0 alumni who are Help Desk professionals with at least one year of professional IT experience, providing training in Computer Networking and Cyber Security.
• CXWorks Program Customer experience training program offering certifications for career advancement in customer service roles.
• SecCheck Assessment Cybersecurity assessment that measures and audits an organization's cybersecurity practices against industry standards, identifies security gaps, and provides recommendations including projects, budgets, risks, and remediation efforts.
• DigiCheck Assessment Digital strategy assessment that evaluates an organization's digital practices and maturity, identifies efficiency gaps, and provides recommendations.
• PolicyBuilder v2 Free AI-assisted self-service tool that uses Qualtrics for input capture, Azure scripts for processing, and generative AI to produce customized computer use policies for nonprofits, with expansion planned to Disaster Recovery and Incident Response planning.
• Website Security & Privacy Audit Fixed-fee ($2,750) website security and privacy audit completed in 2-3 weeks, including property inventory, vulnerability scans, risk questionnaire, web property audit, and comprehensive recommendations report.
• Power Automate Services Workflow automation services using Microsoft Power Automate for document management, employee onboarding, and custom training, integrating Microsoft 365 with external platforms including Salesforce, DocuSign, Adobe, SAP, and Twilio.
• Data Innovation Lab Division focused on data collaboration for social impact, specializing in data strategy, dashboard building, reporting, predictive analytics, and oncology data extraction from unstructured patient data.
• Message Agency Digital Services Full-service digital agency (founded 2007, merged with Tech Impact in 2023) providing digital strategy, brand and identity, website design and development, CRM integrations, and digital marketing campaigns exclusively to nonprofits.
• Technology Learning Center Online learning platform offering live virtual training and on-demand courses for nonprofit staff on topics including Data/AI/Automation, Security and Risk Management, Tech Strategy and Planning, Digital Services, Cloud-Based Services, and Workforce Development.
• All-Access Pass Annual subscription granting unlimited access to the Technology Learning Center for ongoing technology education and skill building for nonprofit staff.

Quantifiable outcome

• 400+ nonprofits supported with managed IT services
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability11 records

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• ChristianaCare Helen F. Graham Cancer Center & Research InstituteminorStrategic or Co-development Partner · 21 January 2026ChristianaCare is testing AI-powered cancer diagnosis technology developed by Acellus Health with data extraction support from Tech Impact's Data Innovation Lab. Technology helps oncologists diagnose cancer earlier and design optimal treatment plans.
• Acellus HealthminorStrategic or Co-development Partner · 21 January 2026Delaware-based health tech startup deploying AI and digital technology to organize unstructured patient data. Collaborating with Tech Impact's Data Innovation Lab for oncology data extraction and alignment with national standards.
• Las Vegas RaiderscoreStrategic or Co-development Partner · 30 July 2024NFL team partners with Tech Impact to expand and diversify Nevada's tech workforce through ITWorks program. Raiders provide mentorship, behind-the-scenes back-office tours at Allegiant Stadium, and internship opportunities for young adults. Raiders IT Department spent 178 hours volunteering and matched nine Raider mentors with current ITWorks students.
• MicrosoftcoreStrategic or Co-development Partner · 27 June 2024Tech Impact is a trusted partner working with Microsoft to deliver SecCheck cybersecurity assessments to hundreds of rural hospitals across the country with costs fully funded by Microsoft. Announced in collaboration with The White House, the American Hospital Association, and the National Rural Health Association.
• Message AgencycoreStrategic or Co-development Partner · 3 November 2023Digital Services division of Tech Impact. Founded in 2007 as a B Corporation and award-winning full-service agency exclusively serving nonprofits. Merged with Tech Impact in 2023. Provides full suite of digital services including websites, branding, and digital strategy to fellow nonprofits.
• Delaware Data Innovation Lab (DDIL)coreStrategic or Co-development Partner · 6 October 2021DDIL, a nonprofit focused on data collaboration for social impact, merged with Tech Impact and is now positioned as a division of Tech Impact. The merger aims to leverage organizational efficiencies and expand data-driven solutions for communities and nonprofits across the U.S. and globally.

Scale indicators18 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• SHI International: SHI International is a large IT services and solutions provider delivering managed IT, cloud, and cybersecurity to enterprise and mid-market customers, comparable in service breadth to Tech Impact's managed IT and Microsoft-centric practices.
• Slalom: Slalom is a global technology and business consulting firm with a nonprofit-industry practice covering cloud, data, and digital transformation, comparable to Tech Impact's strategic tech planning, cloud migration, and data/AI advisory services.
• CDW Corporation: CDW is a large for-profit provider of IT solutions and managed services across hardware, software, and cybersecurity, broadly overlapping with Tech Impact's managed IT and cybersecurity service offerings but serving all sectors at greater scale.
• Insight Enterprises: Insight Enterprises is a global IT solutions and services provider offering managed services, cloud, and cybersecurity to enterprises and mid-market, competing for the same managed IT and cloud migration budgets that Tech Impact serves in the nonprofit segment.

Emerging players

• Apprenti: Apprenti is a nonprofit apprenticeship program placing underrepresented candidates into IT roles with corporate partners, offering a partial overlap with Tech Impact's ITWorks-to-hiring-partner pathway in IT career training and placement.

Direct peers

• Year Up: Year Up is a workforce development nonprofit connecting young adults to corporate IT and business careers through training, mentorship, and internships, comparable in mission to Tech Impact's ITWorks and corporate hiring partner model.
• Per Scholas: Per Scholas is a national nonprofit providing tuition-free IT training and career pathways to individuals from underserved communities, with a similar mission and target population to Tech Impact's ITWorks program.
• NPower: NPower is a national nonprofit that delivers free IT training to underserved young adults and veterans while providing technology services to other nonprofits, closely mirroring Tech Impact's dual-mission model of workforce development plus managed IT for the nonprofit sector.
• Generation (by McKinsey): Generation is a global nonprofit employment program offering free, technology-focused training and job placement to underserved adults, with similar training-to-employment outcomes (80%+ placement) as Tech Impact's ITWorks program.
• NetHope: NetHope is a nonprofit consortium that delivers technology solutions, cybersecurity, and digital capacity-building services to international humanitarian nonprofits, serving the same nonprofit-customer segment as Tech Impact's managed IT and digital services practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@techimpact1045
• Facebookfacebook.com/TechImpact.org
• LinkedInlinkedin.com/company/tech-impact
• TikToktiktok.com/@techimpact.org_

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech Impact