Oper

What Oper does

Oper Credits is a Belgian-headquartered, pan-European SaaS provider of digital mortgage origination software for banks, building societies, credit unions, and mortgage lenders. Founded in 2018 in Antwerp by Geert Van Kerckhoven (CEO) and Wouter Lachat (Head of Customer Success), with Nick Van Berckelaer as CTO/co-founder, the company operates from Antwerp and Zürich with a team of approximately 75 spread across Europe. Oper's platform digitizes the end-to-end residential mortgage origination process through three primary modules: Borrower Journey (digital customer onboarding and self-service affordability), Application Manager (advisor workflow and centralized case processing), and Herman, an AI underwriting agent that automates document collection, classification, data extraction, cross-verification, credit policy application, and risk scoring to produce decision-ready case files in minutes rather than hours.

The core technology is Herman, an agentic AI system that operates via Computer Use and API/SDK integration, sitting on top of customers' incumbent Loan Origination Systems rather than displacing them, with integration options including headless API, MCP (Model Context Protocol), Kafka, plus lightweight email, chatbot, and RPA connectors. Herman is multimodal, processing scanned documents, handwritten notes, photographed IDs, structured registry data, and unstructured broker emails; the platform reports 95%+ extraction accuracy and automates up to 90% of underwriting tasks. Oper holds ISO/IEC 27001 certification and is aligned with EU AI Act, GDPR, DORA, NIS2, and eIDAS, plus national regulations such as BaFin, BWG, and KIM-Verordnung, making it procurement-ready for regulated European banks.

Oper generates revenue through enterprise SaaS licensing of the Oper Platform and Herman to financial institutions, delivered as a white-labelled, multi-year subscription or usage-based contract, with distribution via direct enterprise sales and an ecosystem of implementation partners (Synpulse, NORRIQ, BGK, Horváth, viable, GFT) and technology partners (Google Cloud, Microsoft, NVIDIA, DocuSign). The company is venture-backed (€11M Series A from Bessemer and Motive Ventures in 2022, PMV added in 2025, plus earlier F10, Techstars, Pitchdrive, Verve Ventures rounds), serves 22+ financial institutions across 6 EU countries (Belgium, Switzerland, Austria, Hungary, Czech Republic, Germany), and has been recognized in Deloitte Fast 50 and Sifted 100 in 2025.

Name

Oper

Legal name

Oper Credits BV

Website

https://opercredits.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Oper Credits is a pan-European SaaS platform that digitizes mortgage origination for banks and lenders, using its AI underwriting agent Herman to automate document processing, credit policy application, and decision-ready file production across 6 EU countries.

Ownership category

akta.pro rank

Product category

Mortgage Origination Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Consumer Credit Decisioning & Underwriting Platforms (FSAKAKAG)

akta.pro secondary industries

Mortgage Point-of-Sale (POS) & Borrower Intake Portals (FSALALAD), Document Collection, eClose & eSignature (Mortgage Closing Tech) (FSALALAE), Product, Pricing & Eligibility (PPE) / Rate Lock & Pricing Engines (FSALALAC), Quality Control (QC), Compliance & Audit Tools for Underwriting (FSALALAL)

Keywords

• Mortgage origination software
• AI underwriting platform
• Loan origination automation
• Digital mortgage processing
• Agentic AI lending

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Licensing: Oper provides a white-labelled SaaS mortgage origination platform to financial institutions. Revenue is generated through platform licensing fees, typically as subscription-based or usage-based arrangements with enterprise customers (banks and lenders). The platform includes Herman AI, document management, borrower journey, and advisor workflow modules.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Oper provides a pan-European, white-labelled SaaS mortgage origination platform that digitizes and automates the end-to-end residential mortgage workflow for banks and lenders. Its core product is the Oper Platform, anchored by Herman, an AI underwriting agent that handles document classification, data extraction, credit policy application, and risk assessment to produce decision-ready case files in minutes. The platform integrates via headless API, MCP, or Kafka on top of existing Loan Origination Systems, supported by modules for borrower digital onboarding, advisor workflows, and self-service affordability calculation.

Product overview

Oper is a pan-European digital mortgage origination platform delivered as a white-labelled SaaS solution. The core Oper Platform integrates multiple modules: Herman (the AI underwriting agent handling 90% of tasks), Borrower Journey (digital customer onboarding), Application Manager (advisor workflow management), and a Self-Service Affordability Calculator. Herman uses Computer Use and API/SDK integration to sit atop existing loan origination systems, processing documents, extracting data, applying credit policy, and producing decision-ready files in minutes. The platform partners with DocuSign for e-signatures. Oper serves 22+ financial institutions across 6 EU countries and drives measurable results: 27% increase in digital conversion and 81% faster mortgage decisions.

Differentiator

Problem solved

Functional benefit

Brands

• Herman: AI agent for mortgage origination that handles document classification, data extraction and verification, credit policy application, and produces decision-ready case summaries. Herman handles up to 90% of underwriting tasks without manual intervention.

Products and services

• Oper Platform

Quantifiable outcome

• Average time to decision-ready file reduced from 120 minutes to 3 minutes
• +6 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• SynpulsecoreImplementation/ SI/ Consulting PartnerSynpulse is a global professional services company and management consulting firm specializing in financial services. The partnership enables Oper to deliver market-specific solutions by combining Oper's mortgage platform with Synpulse's implementation expertise, technical customization, and banking relationships. Synpulse develops custom microservices that integrate seamlessly within the Oper product architecture. An example engagement involved a large Hungarian lender needing specialized mortgage products including subsidies, subsidised loan products, and home savings products.
• NORRIQ Financial Services (NFS)coreImplementation/ SI/ Consulting PartnerNORRIQ Financial Services is a consultancy offering transformative and forward-looking solutions for financial institutions, specializing in digital transformation, artificial intelligence, financial crime, finance, risk, and regulatory compliance. NFS partners with Oper to provide consulting and implementation services for financial sector clients adopting Oper's mortgage technology.
• BGKcoreImplementation/ SI/ Consulting PartnerBGK is a consultancy and guarantor of solutions pertaining to business processes and IT systems of European financial service providers. With over 30 years of experience, BGK advises and implements innovative business processes and turnkey IT solutions for financial institutions.
• HorváthcoreImplementation/ SI/ Consulting PartnerHorváth is an international consulting firm combining strategy and innovation with financial sector expertise. The firm collaboratively develops robust, fact-based innovation strategies and new digital business models for clients, drawing on an ecosystem of exclusive partner companies including experienced FinTech founders and digital developers.
• viableminorImplementation/ SI/ Consulting Partnerviable is a Vienna-based digital transformation partner specializing in AI-based product development, process automation, and strategic innovation. Their interdisciplinary team supports clients end-to-end from initial discovery through prototyping to scaling high-quality digital solutions.
• DocuSigncoreTechnology or IntegrationDocuSign is a global leader in electronic signature and agreement management, serving over 1.7 million customers and a billion users in 180+ countries. Oper integrates DocuSign's e-signature capabilities into its mortgage origination platform, enabling compliant, legally binding digital document signing for mortgage workflows.
• Google CloudcoreTechnology or IntegrationGoogle Cloud provides the cloud infrastructure for Oper's platform, offering powerful and secure infrastructure, advanced data analytics, and AI capabilities. Oper collaborates with Google Cloud to 'supercharge mortgages with AI', enabling rapid scaling and deployment of AI workloads for European financial institutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft provides cloud infrastructure and technology platform support for Oper's solution. As a leading multinational technology company focused on software, cloud computing, and AI, Microsoft enables Oper to deploy and scale its mortgage technology platform across European markets.
• NVIDIAcoreTechnology or IntegrationNVIDIA provides AI computing infrastructure that powers Oper's Herman AI agent capabilities, particularly for document intelligence, computer vision, and agentic AI processing. NVIDIA's advanced GPU technology enables the performance and scale required for real-time mortgage underwriting AI.

Scale indicators10 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Provenir: Provenir provides AI-driven credit decisioning and risk analytics for lenders, including mortgage, consumer, and SME lending. It is a direct peer to Oper because both compete on automating underwriting decisions with configurable risk models and policy engines, targeting the same bank/lender buyer segment.
• Roostify: Roostify is a digital mortgage origination platform offering point-of-sale, document collection, and automated underwriting workflows to banks and lenders. It is a direct peer because it competes head-to-head in the US and increasingly in Europe for the same digital-mortgage modernization budgets Oper targets.
• Blend: Blend offers a digital lending platform for mortgages, consumer loans, and deposit accounts, with AI-driven document automation and underwriting. It is a direct peer because its product surface (borrower journey + automated underwriting) maps closely to Oper's platform modules and Herman AI agent.
• nCino: nCino provides a cloud-based banking platform with mortgage, consumer, and commercial loan origination capabilities. It is a direct peer because it sells unified origination platforms with configurable workflow, document automation, and AI-assisted decisioning into the same Tier 1/2 European bank buyer segment as Oper.

Broad incumbents

• Finastra: Finastra is a large financial software vendor offering mortgage, retail, and corporate banking platforms including LOS solutions. It is a broad incumbent because most European lenders already run Finastra systems; Oper competes for budget that historically went to Finastra and increasingly partners around it.
• ICE Mortgage Technology (formerly Black Knight): ICE Mortgage Technology (Black Knight) is a dominant US mortgage technology incumbent providing LOS, closing, and servicing systems. It is a broad incumbent because it is rolling out AI-augmented origination features that compete with Oper's Herman agent and has the deepest distribution into large mortgage lenders globally.
• Sopra Banking Software: Sopra Banking Software is a large European banking software vendor offering mortgage origination, risk, and compliance solutions. It is a broad incumbent because it directly competes for the same European bank modernization budgets and has an existing mortgage LOS footprint Oper's orchestration layer targets.

Emerging players

• Thought Machine: Thought Machine provides a cloud-native core banking platform used by Tier 1 European banks, with mortgage as a vertical. It is an emerging player because it increasingly overlaps with Oper on the origination layer, though its primary focus is the core banking ledger rather than underwriting agents.
• Mambu: Mambu is a cloud banking SaaS platform used for lending, deposits, and account management by European challenger banks. It is an emerging player with partial overlap because both it and Oper sell cloud-native lending tech into European banks, though Mambu focuses on core ledger while Oper focuses on origination.
• Tavant: Tavant provides AI-driven mortgage and consumer lending digitalization platforms, including Touchless Lending, sold into US and European banks. It is an emerging player because it competes with Oper on AI-powered mortgage origination and underwriting automation for retail lenders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OperCredits

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds7 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oper