Oper
Oper Credits is a pan-European SaaS platform that digitizes mortgage origination for banks and lenders, using its AI underwriting agent Herman to automate document processing, credit policy application, and decision-ready file production across 6 EU countries.
- Company typePrivate
- Founded2018
- HeadquartersAntwerp, Belgium
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Oper does
Oper Credits is a Belgian-headquartered, pan-European SaaS provider of digital mortgage origination software for banks, building societies, credit unions, and mortgage lenders. Founded in 2018 in Antwerp by Geert Van Kerckhoven (CEO) and Wouter Lachat (Head of Customer Success), with Nick Van Berckelaer as CTO/co-founder, the company operates from Antwerp and Zürich with a team of approximately 75 spread across Europe. Oper's platform digitizes the end-to-end residential mortgage origination process through three primary modules: Borrower Journey (digital customer onboarding and self-service affordability), Application Manager (advisor workflow and centralized case processing), and Herman, an AI underwriting agent that automates document collection, classification, data extraction, cross-verification, credit policy application, and risk scoring to produce decision-ready case files in minutes rather than hours.
The core technology is Herman, an agentic AI system that operates via Computer Use and API/SDK integration, sitting on top of customers' incumbent Loan Origination Systems rather than displacing them, with integration options including headless API, MCP (Model Context Protocol), Kafka, plus lightweight email, chatbot, and RPA connectors. Herman is multimodal, processing scanned documents, handwritten notes, photographed IDs, structured registry data, and unstructured broker emails; the platform reports 95%+ extraction accuracy and automates up to 90% of underwriting tasks. Oper holds ISO/IEC 27001 certification and is aligned with EU AI Act, GDPR, DORA, NIS2, and eIDAS, plus national regulations such as BaFin, BWG, and KIM-Verordnung, making it procurement-ready for regulated European banks.
Oper generates revenue through enterprise SaaS licensing of the Oper Platform and Herman to financial institutions, delivered as a white-labelled, multi-year subscription or usage-based contract, with distribution via direct enterprise sales and an ecosystem of implementation partners (Synpulse, NORRIQ, BGK, Horváth, viable, GFT) and technology partners (Google Cloud, Microsoft, NVIDIA, DocuSign). The company is venture-backed (€11M Series A from Bessemer and Motive Ventures in 2022, PMV added in 2025, plus earlier F10, Techstars, Pitchdrive, Verve Ventures rounds), serves 22+ financial institutions across 6 EU countries (Belgium, Switzerland, Austria, Hungary, Czech Republic, Germany), and has been recognized in Deloitte Fast 50 and Sifted 100 in 2025.
Oper firmographics
Firmographics- Name
- Oper
- Legal name
- Oper Credits BV
- Website
- https://opercredits.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Oper Credits is a pan-European SaaS platform that digitizes mortgage origination for banks and lenders, using its AI underwriting agent Herman to automate document processing, credit policy application, and decision-ready file production across 6 EU countries.
- Ownership category
- akta.pro rank
Oper industry classification
Industry- Product category
- Mortgage Origination Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Consumer Credit Decisioning & Underwriting Platforms (FSAKAKAG)
- akta.pro secondary industries
- Mortgage Point-of-Sale (POS) & Borrower Intake Portals (FSALALAD), Document Collection, eClose & eSignature (Mortgage Closing Tech) (FSALALAE), Product, Pricing & Eligibility (PPE) / Rate Lock & Pricing Engines (FSALALAC), Quality Control (QC), Compliance & Audit Tools for Underwriting (FSALALAL)
Keywords
Where Oper is headquartered
LocationHeadquarters
- HQ city
- Antwerp
- HQ country
- Belgium
- HQ region
- Europe
Offices2 records
Markets served
Oper business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Licensing: Oper provides a white-labelled SaaS mortgage origination platform to financial institutions. Revenue is generated through platform licensing fees, typically as subscription-based or usage-based arrangements with enterprise customers (banks and lenders). The platform includes Herman AI, document management, borrower journey, and advisor workflow modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise SaaS platform with modular AI capabilities |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Oper product offering
Product offeringCore offering
Oper provides a pan-European, white-labelled SaaS mortgage origination platform that digitizes and automates the end-to-end residential mortgage workflow for banks and lenders. Its core product is the Oper Platform, anchored by Herman, an AI underwriting agent that handles document classification, data extraction, credit policy application, and risk assessment to produce decision-ready case files in minutes. The platform integrates via headless API, MCP, or Kafka on top of existing Loan Origination Systems, supported by modules for borrower digital onboarding, advisor workflows, and self-service affordability calculation.
Product overview
Oper is a pan-European digital mortgage origination platform delivered as a white-labelled SaaS solution. The core Oper Platform integrates multiple modules: Herman (the AI underwriting agent handling 90% of tasks), Borrower Journey (digital customer onboarding), Application Manager (advisor workflow management), and a Self-Service Affordability Calculator. Herman uses Computer Use and API/SDK integration to sit atop existing loan origination systems, processing documents, extracting data, applying credit policy, and producing decision-ready files in minutes. The platform partners with DocuSign for e-signatures. Oper serves 22+ financial institutions across 6 EU countries and drives measurable results: 27% increase in digital conversion and 81% faster mortgage decisions.
Differentiator
Problem solved
Functional benefit
Brands
- Herman: AI agent for mortgage origination that handles document classification, data extraction and verification, credit policy application, and produces decision-ready case summaries. Herman handles up to 90% of underwriting tasks without manual intervention.
Products and services
- Oper Platform
Quantifiable outcome
- Average time to decision-ready file reduced from 120 minutes to 3 minutes
- +6 more outcomes
Companies that use Oper
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles2 records
Oper technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability9 records
Feature6 records
Oper partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- SynpulsecoreSynpulse is a global professional services company and management consulting firm specializing in financial services. The partnership enables Oper to deliver market-specific solutions by combining Oper's mortgage platform with Synpulse's implementation expertise, technical customization, and banking relationships. Synpulse develops custom microservices that integrate seamlessly within the Oper product architecture. An example engagement involved a large Hungarian lender needing specialized mortgage products including subsidies, subsidised loan products, and home savings products.
- NORRIQ Financial Services (NFS)coreNORRIQ Financial Services is a consultancy offering transformative and forward-looking solutions for financial institutions, specializing in digital transformation, artificial intelligence, financial crime, finance, risk, and regulatory compliance. NFS partners with Oper to provide consulting and implementation services for financial sector clients adopting Oper's mortgage technology.
- BGKcoreBGK is a consultancy and guarantor of solutions pertaining to business processes and IT systems of European financial service providers. With over 30 years of experience, BGK advises and implements innovative business processes and turnkey IT solutions for financial institutions.
- HorváthcoreHorváth is an international consulting firm combining strategy and innovation with financial sector expertise. The firm collaboratively develops robust, fact-based innovation strategies and new digital business models for clients, drawing on an ecosystem of exclusive partner companies including experienced FinTech founders and digital developers.
- viableminorviable is a Vienna-based digital transformation partner specializing in AI-based product development, process automation, and strategic innovation. Their interdisciplinary team supports clients end-to-end from initial discovery through prototyping to scaling high-quality digital solutions.
- DocuSigncoreDocuSign is a global leader in electronic signature and agreement management, serving over 1.7 million customers and a billion users in 180+ countries. Oper integrates DocuSign's e-signature capabilities into its mortgage origination platform, enabling compliant, legally binding digital document signing for mortgage workflows.
- Google CloudcoreGoogle Cloud provides the cloud infrastructure for Oper's platform, offering powerful and secure infrastructure, advanced data analytics, and AI capabilities. Oper collaborates with Google Cloud to 'supercharge mortgages with AI', enabling rapid scaling and deployment of AI workloads for European financial institutions.
- MicrosoftcoreMicrosoft provides cloud infrastructure and technology platform support for Oper's solution. As a leading multinational technology company focused on software, cloud computing, and AI, Microsoft enables Oper to deploy and scale its mortgage technology platform across European markets.
- NVIDIAcoreNVIDIA provides AI computing infrastructure that powers Oper's Herman AI agent capabilities, particularly for document intelligence, computer vision, and agentic AI processing. NVIDIA's advanced GPU technology enables the performance and scale required for real-time mortgage underwriting AI.
Scale indicators10 records
Recent moves15 records
Expansion highlights6 records
Oper competitors and assessment
Company assessmentDirect peers
- Provenir: Provenir provides AI-driven credit decisioning and risk analytics for lenders, including mortgage, consumer, and SME lending. It is a direct peer to Oper because both compete on automating underwriting decisions with configurable risk models and policy engines, targeting the same bank/lender buyer segment.
- Roostify: Roostify is a digital mortgage origination platform offering point-of-sale, document collection, and automated underwriting workflows to banks and lenders. It is a direct peer because it competes head-to-head in the US and increasingly in Europe for the same digital-mortgage modernization budgets Oper targets.
- Blend: Blend offers a digital lending platform for mortgages, consumer loans, and deposit accounts, with AI-driven document automation and underwriting. It is a direct peer because its product surface (borrower journey + automated underwriting) maps closely to Oper's platform modules and Herman AI agent.
- nCino: nCino provides a cloud-based banking platform with mortgage, consumer, and commercial loan origination capabilities. It is a direct peer because it sells unified origination platforms with configurable workflow, document automation, and AI-assisted decisioning into the same Tier 1/2 European bank buyer segment as Oper.
Broad incumbents
- Finastra: Finastra is a large financial software vendor offering mortgage, retail, and corporate banking platforms including LOS solutions. It is a broad incumbent because most European lenders already run Finastra systems; Oper competes for budget that historically went to Finastra and increasingly partners around it.
- ICE Mortgage Technology (formerly Black Knight): ICE Mortgage Technology (Black Knight) is a dominant US mortgage technology incumbent providing LOS, closing, and servicing systems. It is a broad incumbent because it is rolling out AI-augmented origination features that compete with Oper's Herman agent and has the deepest distribution into large mortgage lenders globally.
- Sopra Banking Software: Sopra Banking Software is a large European banking software vendor offering mortgage origination, risk, and compliance solutions. It is a broad incumbent because it directly competes for the same European bank modernization budgets and has an existing mortgage LOS footprint Oper's orchestration layer targets.
Emerging players
- Thought Machine: Thought Machine provides a cloud-native core banking platform used by Tier 1 European banks, with mortgage as a vertical. It is an emerging player because it increasingly overlaps with Oper on the origination layer, though its primary focus is the core banking ledger rather than underwriting agents.
- Mambu: Mambu is a cloud banking SaaS platform used for lending, deposits, and account management by European challenger banks. It is an emerging player with partial overlap because both it and Oper sell cloud-native lending tech into European banks, though Mambu focuses on core ledger while Oper focuses on origination.
- Tavant: Tavant provides AI-driven mortgage and consumer lending digitalization platforms, including Touchless Lending, sold into US and European banks. It is an emerging player because it competes with Oper on AI-powered mortgage origination and underwriting automation for retail lenders.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Oper social profiles
Digital presenceOper compliance and trust
Trust signalCompliance6 records
Oper financial estimates
Financial estimateRevenue estimate
Valuation estimate
Oper leadership team
Management profileNumber of profiles
Profiles7 records
Oper funding detail
Funding detailFunding overview
Funding rounds7 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Oper M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Oper
What does Oper do?
Oper provides a pan-European, white-labelled SaaS mortgage origination platform that digitizes and automates the end-to-end residential mortgage workflow for banks and lenders. Its core product is the Oper Platform, anchored by Herman, an AI underwriting agent that handles document classification, data extraction, credit policy application, and risk assessment to produce decision-ready case files in minutes. The platform integrates via headless API, MCP, or Kafka on top of existing Loan Origination Systems, supported by modules for borrower digital onboarding, advisor workflows, and self-service affordability calculation.
Is Oper a public or private company?
Oper is a private company. It is classified as venture growth investor backed and is currently operating.
When was Oper founded?
Oper was founded in 2018. It employs 51 to 100 people.
Where is Oper based?
Oper is headquartered in Antwerp, Belgium, in the Europe region.
How does Oper make money?
One revenue line is on record: saaS Platform Licensing.
Who are Oper's main competitors?
Direct peers on record are Provenir, Roostify, Blend and nCino. Broad incumbents are Finastra, ICE Mortgage Technology (formerly Black Knight) and Sopra Banking Software. Emerging players are Thought Machine, Mambu and Tavant.
Does Oper have an API?
Yes. Oper offers API/SDK integration capabilities. Herman works using Computer Use and API/SDK integration. The platform supports Headless/API, MCP (Model Context Protocol), and Kafka integration for connecting with existing loan origination systems. Email, Chatbot, or RPA connectors provide lightweight options for rapid pilots. A ready-to-use UI option is available for institutions that prefer a full SaaS interface. Developer Hub available at developers.opercredits.com. Developer documentation is at developers.opercredits.com.
What industry is Oper in?
Oper's product category is Mortgage Origination Software. Its primary akta.pro industry code is FSAKAKAG, Consumer Credit Decisioning & Underwriting Platforms, with a secondary code of FSALALAD, Mortgage Point-of-Sale (POS) & Borrower Intake Portals. Its NAICS code is 518 and its SIC code is 7372.