Serenity
Serenity EHS is an AI-powered, mobile-first Environmental, Health, and Safety software company built natively on ServiceNow, selling multi-year subscription contracts to Fortune 500 enterprises and mid-market organizations across manufacturing, energy, transportation, data centers, and other safety-intensive industries.
- Company typePrivate
- Founded2019
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Serenity does
Serenity EHS Inc. is an AI-powered Environmental, Health, and Safety software company headquartered in San Diego, California, founded by former ServiceNow product and sales leaders and built natively on the ServiceNow Now Platform. Its unified product suite covers EHS Incident and Investigation Management, Inspection and Audit Management, Operational Risk Management, Operational Compliance Management, Cyber Risk Assessment, EHS Reporting and Analytics, and a native iOS and Android mobile application with offline capability. AI capabilities are embedded throughout the workflow, including NLP-driven incident auto-fill, AI-drafted corrective actions, root cause analysis guidance grounded in 5-Why and fishbone methodologies, generative AI inspection template building, predictive KPI forecasting with confidence intervals, and computer vision-based video analysis delivered through a Siteframe integration.
The company serves Fortune 500 enterprises and mid-market organizations across manufacturing, oil and gas, construction, rail and transportation, data centers, energy midstream, telecommunications, healthcare, retail, universities, and certification and testing. Named customers include Toyota, Rivian, Norfolk Southern, CyrusOne, UL Solutions, Pembina Pipeline, and Cinterra. The platform inherits ServiceNow's enterprise-grade security (SOC 2 Type II, ISO 27001, GDPR-aligned controls), 99.99 percent uptime SLA, geo-redundant global infrastructure, and 200-plus pre-built enterprise integrations via IntegrationHub spokes.
Serenity operates a direct enterprise sales motion with quote-based, multi-year subscription contracts and no channel partners or self-serve option. Two deployment models are offered: Enterprise, which installs into a customer's existing ServiceNow instance, and Ascend, a turnkey model in which Serenity provides and manages the underlying ServiceNow infrastructure. Revenue is generated through recurring software subscriptions supplemented by implementation and professional services led by a dedicated VP of Services. The company has raised approximately $10.9 million across three rounds, including a $5.5 million Series A in November 2024 led by Allegion Ventures with continued support from Base10 Partners.
Serenity firmographics
Firmographics- Name
- Serenity
- Legal name
- Serenity EHS Inc.
- Website
- https://serenityehs.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Serenity EHS is an AI-powered, mobile-first Environmental, Health, and Safety software company built natively on ServiceNow, selling multi-year subscription contracts to Fortune 500 enterprises and mid-market organizations across manufacturing, energy, transportation, data centers, and other safety-intensive industries.
- Ownership category
- akta.pro rank
Serenity industry classification
Industry- Product category
- Environmental, Health & Safety (EHS) Software
- NAICS
- Software Publishers (513210), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- EHS Management Systems & ISO Consulting (ISO 14001/45001) (BPAHAJAF)
- akta.pro secondary industry
- EHS Auditing, Inspections & Assurance (BPAHAJAG)
Keywords
Where Serenity is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Serenity business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise EHS Software Subscription: Serenity operates on a subscription software model with two deployment tiers: Enterprise (runs on customer's existing ServiceNow instance) and Ascend (turnkey ServiceNow infrastructure included). Subscription pricing is likely tiered by organization size, modules, and deployment type. Enterprise deployments involve multi-year contracts; Ascend provides full EHS application suite with managed ServiceNow infrastructure.
- Implementation and Professional Services: The company offers implementation services to deploy Serenity into customer ServiceNow instances or set up the Ascend turnkey environment. The VP of Services leads a services team, suggesting implementation fees are part of the revenue model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Deployment - runs on customer's existing ServiceNow instance |
| Subscription | Multi-year contract | Ascend Deployment - turnkey EHS on ServiceNow without full platform investment |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Serenity product offering
Product offeringCore offering
Serenity (Serenity EHS) sells an AI-powered, mobile-first Environmental, Health, and Safety (EHS) software suite built natively on the ServiceNow Now Platform. The offering unifies incident management, inspections and audits, operational risk assessments, operational compliance, cyber risk assessment, reporting/analytics, and a native iOS/Android mobile app on a single data model, sold as multi-year subscriptions with two deployment options (Enterprise on existing ServiceNow, or Ascend turnkey).
Product overview
Serenity is an AI-powered Environmental, Health, and Safety (EHS) software company offering a unified platform built natively on ServiceNow Now Platform. The product portfolio consists of a modular suite including EHS Incident & Investigation Management, Inspection & Audit Management, Operational Risk Management, Operational Compliance Management, Cyber Risk Assessment, EHS Reporting & Analytics, and a native Mobile App for iOS and Android. The platform unifies all EHS workflows on a single data model, eliminating silos between incident reporting, inspections, risk assessments, compliance tracking, and corrective actions. AI capabilities are integrated throughout the platform for automated incident reporting, root cause analysis, control recommendations, and predictive analytics. Two deployment models are offered: Enterprise (for existing ServiceNow customers) and Ascend (turnkey solution with infrastructure included).
Differentiator
Problem solved
Functional benefit
Products and services
- EHS Incident & Investigation Management Incident and investigation management software that captures workplace incidents (injuries, near misses, property damage), supports investigations, and generates AI-driven remediation plans. Designed for EHS teams and safety managers at global enterprises.
- Inspection & Audit Management AI-powered inspection and audit software that builds inspection templates, conducts audits, and manages findings. Includes an AI template builder that generates questionnaires from plain-language descriptions, with scoring and automated escalation.
- Operational Risk Management End-to-end EHS risk assessment workflow software for identifying, scoring, and treating operational risks. Includes configurable risk matrices, inherent vs. residual risk tracking, control assessments, real-time dashboards, and AI-generated control recommendations.
- Operational Compliance Management Compliance management software for managing, tracking, and enforcing compliance protocols and adherence to industry regulations. Includes centralized regulations management, streamlined compliance tasks, and a compliance calendar for tracking deadlines.
- Cyber Risk Assessment Purpose-built cyber risk assessment workspace for quantifying, mitigating, and governing cyber threats. Generates AI-driven control recommendations drawn from NIST CSF, CIS Controls, and ISO 27001, with automated mitigation action generation for IT, Security, and GRC teams.
- EHS Reporting & Analytics Real-time reporting and analytics engine purpose-built for EHS with streaming data updates, executive dashboards for TRIR/DART/LTIFR metrics, predictive forecasting with confidence intervals, and AI-assisted anomaly detection and leading indicator analysis.
- Serenity Mobile App Native iOS and Android mobile application for frontline workers enabling offline-capable incident reporting, inspections, risk assessments, and AI assistance in the field. Features voice-to-text input, photo/video capture, QR code scanning, and real-time sync with the desktop workspace.
Quantifiable outcome
- Implementation in weeks, not months or quarters
- +5 more outcomes
Companies that use Serenity
Customer profileNamed customers9 records
Segments11 records
Ideal customer profiles2 records
Serenity technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability10 records
Feature10 records
Serenity partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights6 records
Serenity competitors and assessment
Company assessmentDirect peers
- ProcessMAP: EHS and quality management software platform focused on safety, incident, and risk workflows for industrial enterprises. Directly comparable product portfolio and customer base to Serenity.
- VelocityEHS: Major EHS software platform serving mid-market and enterprise customers across safety, incident, and compliance workflows. Direct competitor with overlapping product surface in incident management, inspections, audits, and operational risk.
- Intelex Technologies: Enterprise EHS/quality management software platform owned by Fortive. Explicitly named on Serenity's competitor comparison pages; competes for the same enterprise EHS buyers with a broad modular suite.
- Cority: Enterprise EHS software platform serving large, multi-site organizations. Named on Serenity's comparison page; comparable in target customer (Fortune 500 EHS programs) and product scope (incidents, audits, risk, compliance).
- EHS Insight: Cloud-based EHS platform owned by ANVL. Named on Serenity's comparison page; competes primarily in the mid-market and enterprise segments with incident, inspection, and compliance modules.
Broad incumbents
- Sphera: Enterprise EHS, operational risk, and sustainability software vendor (formerly part of Blackstone, now with Genstar). Broad incumbent with deep installed base in large industrial EHS programs; competes with Serenity for enterprise safety and risk contracts.
- Enablon (Wolters Kluwer): Enterprise EHS and operational risk management platform owned by Wolters Kluwer. Broad incumbent serving global enterprises with deep EHS and sustainability suites; significant overlap with Serenity's operational risk and compliance modules.
Emerging players
- SafetyCulture: Mobile-first inspection and safety platform serving frontline workers across industries. Comparable mobile-first design philosophy and frontline-worker focus, though lighter on enterprise EHS risk and compliance depth.
- Pro-Sapien: EHS application built natively on the Microsoft Power Platform / SharePoint. Conceptually analogous to Serenity's ServiceNow-native play — small EHS specialist leveraging an enterprise platform ecosystem.
Regional players
- Quentic: European-headquartered EHS and GRC software platform serving primarily EMEA enterprises. Comparable product suite (incidents, audits, risk, compliance) but operates in a different primary geography than Serenity.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Serenity social profiles
Digital presenceSerenity compliance and trust
Trust signalCompliance3 records
Serenity financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serenity leadership team
Management profileNumber of profiles
Profiles10 records
Serenity funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serenity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serenity
What does Serenity do?
Serenity (Serenity EHS) sells an AI-powered, mobile-first Environmental, Health, and Safety (EHS) software suite built natively on the ServiceNow Now Platform. The offering unifies incident management, inspections and audits, operational risk assessments, operational compliance, cyber risk assessment, reporting/analytics, and a native iOS/Android mobile app on a single data model, sold as multi-year subscriptions with two deployment options (Enterprise on existing ServiceNow, or Ascend turnkey).
Is Serenity a public or private company?
Serenity is a private company. It is classified as venture growth investor backed and is currently operating.
When was Serenity founded?
Serenity was founded in 2019. It employs 11 to 50 people.
Where is Serenity based?
Serenity is headquartered in San Diego, United States, in the North America region.
How does Serenity make money?
Two revenue lines are on record. Enterprise EHS Software Subscription is the primary driver. The others are implementation and Professional Services.
Who are Serenity's main competitors?
Direct peers on record are ProcessMAP, VelocityEHS, Intelex Technologies, Cority and EHS Insight. Broad incumbents are Sphera and Enablon (Wolters Kluwer). Emerging players are SafetyCulture and Pro-Sapien. Quentic is listed as a regional player.
Does Serenity have an API?
Yes. Serenity provides native REST and SOAP APIs for integration with enterprise systems. Additionally supports IntegrationHub spokes for ServiceNow-based integrations.
What industry is Serenity in?
Serenity's product category is Environmental, Health & Safety (EHS) Software. Its primary akta.pro industry code is BPAHAJAF, EHS Management Systems & ISO Consulting (ISO 14001/45001), with a secondary code of BPAHAJAG, EHS Auditing, Inspections & Assurance. Its NAICS code is 513210 and its SIC code is 7372.