Fiix Software

What Fiix Software does

Fiix Software is a Toronto-based provider of cloud-based Computerized Maintenance Management System (CMMS) software, founded in 2008 and now operating as a wholly-owned subsidiary of Rockwell Automation (NYSE: ROK). The platform enables maintenance teams to create and manage work orders, track assets and parts inventory, schedule preventive maintenance, and run compliance documentation across multi-site industrial operations. Core technology is a SaaS CMMS with native iOS and Android mobile applications (offline-capable), an open API and Integration Hub, the App Exchange marketplace of pre-built partner integrations, and the proprietary Fiix Foresight AI module for predictive work order insights, parts forecasting, and asset anomaly detection. Differentiators emphasized by the company include the "fully open" API architecture, sensor-free AI analytics, and a 2026-launched FactoryTalk Optix IIoT integration that connects the CMMS to PLCs, SCADA, MES, and DCS systems via EtherNet/IP, OPC UA, Modbus TCP, and MQTT for condition-based maintenance.

The business operates on a per-user subscription SaaS model with four tiers: a free Lite tier (25 active PMs, no credit card), Basic at $45/user/month, Professional at $75/user/month (which includes Fiix Foresight), and a custom-priced Enterprise tier with SSO, e-signatures, audit trails, and Integration Hub access. Revenue is supplemented by professional services (implementation packages and training) and Premium Support, an annual subscription service providing extended-hours support and a dedicated customer success manager. Distribution is multi-motion: a permanent free tier drives product-led top-of-funnel acquisition, direct enterprise field sales handles multi-site deployments, and the App Exchange provides ecosystem-led expansion. The customer base of 4,500+ maintenance teams spans 100+ countries and concentrates in manufacturing, oil and gas, heavy equipment, food and beverage, mining, energy/utilities, transportation, and facilities management, with named enterprise customers including Magna, Siemens, Ocado, Daikin, Oldcastle, Liberty Oilfield Services, Perth County Ingredients, and TI Automotive.

Name

Fiix Software

Legal name

Fiix Software (A Rockwell Automation Company)

Website

https://fiixsoftware.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Fiix Software is a Toronto-based cloud CMMS provider serving 4,500+ maintenance teams across 100+ countries in manufacturing, oil and gas, heavy equipment, food and beverage, and facilities management, now operating as a wholly-owned subsidiary of Rockwell Automation.

Ownership category

akta.pro rank

Product category

Computerized Maintenance Management System (CMMS)

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industry

Instrumentation, Controls & Automation (DCS/PLC/SCADA, SIS, Metering) (EUAEAFAC)

Keywords

• Cloud CMMS software
• Computerized maintenance management
• Predictive maintenance analytics
• Mobile work order management
• IIoT asset maintenance

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS (Per User): Monthly or annual subscription pricing based on per-user model. Four tiers available: Free (limited features), Basic ($45/user/month), Professional ($75/user/month), and Enterprise (custom pricing). Annual subscription options available at discounted rates.
2. Professional Services: Additional revenue from training, implementation, integration, and premium support services beyond standard subscription. Implementation packages range from self-service to custom enterprise deployments.
3. Enterprise Integrations: Additional fees for out-of-the-box ERP integrations, custom API integrations, App Exchange access, single sign-on, and custom workflows on Enterprise tier.
4. FactoryTalk Optix Annual Licensing: Annual fee of $3,000 per network for ongoing software licensing, auto-renewal, and 10 Professional Services hours for integration support.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Fiix Software provides a cloud-based Computerized Maintenance Management System (CMMS) that enables maintenance teams to create and manage work orders, track assets and parts inventory, schedule preventive maintenance, and access data via mobile applications. The platform is augmented by Fiix Foresight, an AI-powered analytics engine that delivers predictive insights on work orders, parts forecasting, and asset anomalies, and integrates with industrial systems (PLCs, SCADA, ERP) through an open API and App Exchange marketplace of pre-built connectors.

Product overview

Fiix Software offers a cloud-based CMMS (Computerized Maintenance Management System) platform with a modular architecture centered on Fiix CMMS as the core product, supplemented by AI-powered analytics (Fiix Foresight), mobile access (Fiix Mobile CMMS App), IIoT integration capabilities (FactoryTalk Optix), and an integration marketplace (App Exchange/Integration Hub). The platform is available in four pricing tiers (Free/Lite, Basic at $45/user/month, Professional at $75/user/month, and custom Enterprise), with optional premium support and training/implementation services. Fiix serves over 4,100 teams across 100+ countries in industries including manufacturing, oil and gas, heavy equipment, food and beverage, and facilities management.

Differentiator

Problem solved

Functional benefit

Brands

• FactoryTalk Optix: A comprehensive platform for Industrial Internet of Things (IIoT) networking, edge computing, and data management that connects assets and systems to Fiix CMMS for condition-based maintenance.
• Fiix Foresight
• Fiix Mobile

Products and services

• Fiix CMMS Cloud-based computerized maintenance management system used by 4,100+ teams across 100+ countries for work order management, asset tracking, preventive maintenance scheduling, parts/inventory management, and maintenance analytics.
• Fiix Mobile CMMS App Native iOS and Android mobile application allowing technicians to create, access, and complete work orders from anywhere, including offline with automatic sync when connectivity is restored; handles over 7 million work orders annually.
• FactoryTalk Optix Integration Industrial IoT integration product connecting Fiix CMMS to PLCs, sensors, SCADA, MES, and DCS systems via protocols including EtherNet/IP, OPC UA, Modbus TCP, and MQTT for condition-based maintenance. Requires Fiix CMMS Enterprise.
• Training and Implementation Services Paid professional services including implementation packages (Essentials, Fundamentals, Kickstarter, Kickstarter Plus, Custom), remote 1-on-1 training, project management, and data migration support to help customers deploy Fiix CMMS.
• Premium Support Annual subscription support service providing extended coverage (6 AM - 6 PM EST), priority response, dedicated customer success manager, quarterly business reviews, and access to sandbox testing environments.

Quantifiable outcome

• 27% reduction in downtime
• +9 more outcomes

Named customers17 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability4 records

Feature8 records

Partnerships

One partnership is on record.

• Rockwell Automation (FactoryTalk Optix)coreTechnology or Integration · 1 April 2026FactoryTalk Optix integration connects Fiix CMMS to PLCs, sensors, SCADA systems, and other industrial devices for condition-based maintenance. Annual fee of $3,000 per network. Fiix CMMS and FactoryTalk Optix are both Rockwell Automation products designed to work together seamlessly.

Scale indicators19 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• UpKeep: Cloud and mobile CMMS platform targeting manufacturing, facilities, and fleet maintenance. Directly competes with Fiix on mobile-first work order management, asset tracking, and predictive maintenance.
• Asset Panda: Cloud-based asset tracking and management platform with CMMS functionality. Competes with Fiix in asset-centric maintenance use cases across healthcare, education, and facilities management.
• eMaint (Fluke): Established cloud CMMS platform owned by Fluke Corporation, serving manufacturing and facilities maintenance teams. Long-standing direct competitor to Fiix in the SMB and mid-market CMMS segment.
• MaintainX: Mobile-first CMMS/work order management platform competing directly with Fiix in mid-market and enterprise maintenance teams, with similar freemium-to-enterprise GTM and mobile-first architecture.
• Limble: Modern cloud-based CMMS platform focused on ease of use and work order management for mid-market maintenance teams. Direct competitor to Fiix in SMB and mid-market maintenance software.

Broad incumbents

• ServiceNow Field Service Management: ServiceNow's enterprise FSM and asset management capabilities, increasingly overlapping with CMMS use cases for large organizations standardizing on the ServiceNow platform.
• SAP PM/EAM: SAP's enterprise asset management and plant maintenance modules bundled with the broader ERP suite. A dominant enterprise incumbent competing with Fiix for global manufacturing and asset-heavy customers.
• Infor EAM: Enterprise asset management suite targeting asset-intensive industries including manufacturing, facilities, and public sector. Competes with Fiix in mid-to-upper enterprise segments with industry-specific editions.
• IBM Maximo: Industry-leading enterprise asset management (EAM) platform serving large industrial and utility customers. Competes with Fiix in upper-enterprise segment with deeper ERP and OT integration but higher complexity and cost.
• Hexagon EAM: Enterprise asset management and asset performance management suite serving infrastructure, utilities, and industrial customers. Competes with Fiix in enterprise EAM deals with deeper industry-specific functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FiixSoftware
• YouTubeyoutube.com/channel/UCG3_d3VsYJ1Qlm2NwrHNHMQ
• LinkedInlinkedin.com/company/fiix-software
• Facebookfacebook.com/fiixsoftware

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds6 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fiix Software