ShiftMed

What ShiftMed does

ShiftMed operates an AI-powered healthcare workforce marketplace that connects health systems, hospitals, skilled nursing facilities, and in-home care organizations with a network of 250,000+ credentialed nurses, CNAs, LPNs, and allied health professionals for on-demand shift fulfillment. The platform centers on the Open Shift Management (OSM) module, which routes open shifts proactively during the self-scheduling window to a mix of internal float pool staff and local on-demand clinicians, with AI-assisted credential-to-shift matching, predictive demand forecasting, and real-time workforce analytics. Healthcare professionals access shifts through the ShiftMed mobile app, where they can claim shifts, request up to 65% of earnings same-day via ShiftMed Instant Pay, and use Guaranteed Shifts (paid even if a facility cancels), Uber Health transportation, and benefits through the ShiftMed Cares suite. The platform supported over 631,000 shifts and generated $189 million in documented labor savings for health system partners in 2025, with reported savings of $200+ per shift relative to reactive premium labor.

The company monetizes through two primary streams: marketplace commissions on shifts filled via the on-demand clinician network, and subscription/enterprise licensing for the OSM and ShiftMed Flex workforce management software. Pricing is quote-based and structured around shift volume, network size, and modules deployed, sold through a direct enterprise field sales motion targeting CHROs, CNOs, and workforce leaders at health systems, paired with a self-serve mobile app for clinician acquisition. In 2024 ShiftMed acquired CareerStaff Unlimited, a per diem and contract MSP, broadening its service footprint beyond the marketplace model. ShiftMed raised $200 million in funding in January 2025, is privately held and headquartered in McLean, Virginia, and employs 251–500 people. Key customers include SSM Health, LCMC Health, Hennepin Healthcare, Encompass Health, Children's Minnesota, UNC Health, and York Hospital, with technology and implementation partners including Uber Health, TELUS Digital, Cigna, Fidelity, and NAHCA/NICE.

Name

ShiftMed

Legal name

ShiftMed

Website

https://shiftmed.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

ShiftMed is an AI-powered healthcare workforce marketplace connecting 250,000+ credentialed nurses and allied health professionals with health systems for on-demand shift fulfillment, supported by Open Shift Management software, a self-serve mobile app, and an enterprise sales motion targeting hospital workforce leaders.

Ownership category

akta.pro rank

Product category

Healthcare Workforce Management

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361), Services-Health Services (8000)

akta.pro primary industry

Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)

akta.pro secondary industry

Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Healthcare workforce platform
• Nurse staffing marketplace
• Open shift management
• Per diem nursing
• Healthcare labor marketplace

Headquarters

HQ city

Mclean

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Workforce Marketplace Fees: ShiftMed operates a marketplace connecting health systems with local, credentialed nurses and allied health professionals. Health systems pay for access to the platform and the ability to fill open shifts with on-demand clinicians. The platform supports over 631,000 shifts annually, generating labor savings for health systems while ShiftMed earns revenue per shift filled through its marketplace model.
2. Workforce Management Software Platform: ShiftMed offers its Open Shift Management (OSM) platform as a software solution for health systems to manage their internal workforce, float pools, and external on-demand clinicians in one unified system. Revenue is generated through platform licensing and usage-based pricing tied to shift volume and workforce scale.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ShiftMed operates an AI-powered healthcare workforce marketplace that connects health systems, hospitals, and skilled nursing facilities with a network of more than 250,000 credentialed nurses and allied health professionals for on-demand shift fulfillment. Its core products are the Open Shift Management (OSM) software platform for proactive open-shift routing and a mobile app that lets clinicians claim shifts, get paid via Next Day Pay, and access Guaranteed Shifts and Uber Health transportation benefits.

Product overview

ShiftMed is an AI-powered healthcare workforce platform offering a unified system for health systems, hospitals, skilled nursing facilities, and in-home care organizations to manage open shifts, internal float pools, and on-demand nursing labor. The platform centers on the ShiftMed App for professionals to claim shifts and the Open Shift Management (OSM) module for health systems to route coverage proactively. Add-on products include ShiftMed Flex (self-scheduling), ShiftMed Cares (perks suite), Uber Health transportation integration, Guaranteed Shifts, Next Day Pay, and free CNA training. The platform supported over 631,000 shifts and generated $189 million in labor savings in 2025.

Differentiator

Problem solved

Functional benefit

Brands

• ShiftMed Cares: A comprehensive suite of perks and benefits for healthcare professionals working with ShiftMed, including W-2 employment, health benefits, retirement savings, and professional development opportunities.
• Next Day Pay
• Guaranteed Shifts
• ShiftMed Platinum Rewards

Products and services

• ShiftMed Workforce Platform AI-powered healthcare workforce management platform that connects health systems, hospitals, skilled nursing facilities, and in-home care organizations with a network of 250,000+ credentialed nurses and allied health professionals for on-demand shift fulfillment, internal float pool management, and predictive scheduling.
• ShiftMed Mobile App Mobile application for licensed healthcare professionals (RNs, LPNs, CNAs, allied health) to browse, claim, and manage nursing shifts on demand, with real-time notifications, Guaranteed Shifts, Next Day Pay, and Uber Health transportation benefits.
• Open Shift Management (OSM) Platform Proactive workforce management system for health systems that routes open shifts to the right mix of internal and local on-demand clinicians through an intuitive self-scheduling app, delivering shift-level transparency and measurable labor savings before schedules break.
• ShiftMed Flex Self-scheduling module for health systems that gives nurses control over their own shift selection, enabling scheduling autonomy alongside centralized workforce management and increased internal fill rates.

Quantifiable outcome

• Save $200+ per shift by routing shifts to internal teams and local on-demand clinicians proactively vs. reactive premium labor
• +6 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core, minor and flagship.

• York HospitalcoreStrategic or Co-development Partner · 9 June 2026ShiftMed partnered with York Hospital to enable local clinicians to fill open nursing shifts across Southern Maine and New Hampshire. The initiative creates a dedicated community float pool of credentialed caregivers to address workforce challenges, reduce burnout, and ensure consistent high-quality patient care. ShiftMed's platform will provide York Hospital with operational flexibility while extending workforce capacity through access to more than 250,000 credentialed clinicians.
• Nurse Staffing Agency Coalition (IntelyCare, Gale Healthcare Solutions, connectRN)minorStrategic or Co-development Partner · 9 January 2026ShiftMed joined a coalition of 30 nurse staffing agencies asking the Department of Labor to classify temporary nursing staff in post-acute care facilities as employees rather than independent contractors under the Fair Labor Standards Act. The coalition argues this designation would ensure better worker protections, benefits, and quality of care.
• Uber HealthcoreTechnology or Integration · 16 October 2025ShiftMed expanded its integration with Uber Health to provide transportation benefits to hospital-employed clinicians across the US, covering over 5.7 million hospital employees. Staff can request rides to and from shifts directly in the ShiftMed app, with fares deducted from their shift earnings. The initiative addresses transportation barriers for healthcare workers, supports clinician retention, and improves patient care by reducing no-shows due to transit issues. Early adopters like SSM Health have seen increased shift coverage during peak demand.
• TELUS DigitalflagshipImplementation/ SI/ Consulting Partner · 9 September 2025ShiftMed partnered with TELUS Digital to bring customized workforce management solutions to health systems. TELUS Digital leverages its digital transformation expertise to help health systems implement and optimize ShiftMed's platform, providing customization and integration capabilities that accelerate adoption and value realization.
• UNC HealthcoreStrategic or Co-development Partner · 19 February 2025UNC Health partnered with ShiftMed to launch Flex Software, effectively doubling engagement of internal workforce resources. The partnership enabled UNC Health to better leverage its existing internal float pool and per diem staff while integrating ShiftMed's platform for expanded shift coverage.
• LCMC HealthcoreStrategic or Co-development Partner · 23 October 2024LCMC Health deployed ShiftMed's on-demand workforce technology and achieved $500K in labor savings within 9 months, demonstrating the platform's ability to reduce reliance on premium labor and improve workforce management efficiency.
• National Association of Healthcare Assistants (NAHCA) / NICEminorStrategic or Co-development PartnerShiftMed partnered with the National Association of Healthcare Assistants (NAHCA) to provide a free CNA training and certification program accessible through the National Institute for CNA Excellence (NICE) training platform. The program blends online coursework with hands-on experience, creating a purpose-driven career pathway for non-certified caregivers.
• OpusVi (Previously Dignity Health Global Education)minorStrategic or Co-development PartnerShiftMed's partnership with OpusVi offers professional development options including nursing degree programs, specialized certifications, and career pathing guidance — priced exclusively for ShiftMed professionals — supporting career advancement and retention.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vivian Health: Vivian Health is a digital marketplace connecting healthcare professionals (especially nurses) with job opportunities at hospitals and health systems. It competes directly with ShiftMed on the same two-sided marketplace model for healthcare staffing and shift fulfillment.
• IntelyCare: IntelyCare operates an AI-powered marketplace matching nurses with per diem shifts at post-acute and acute care facilities. It is a direct competitor named alongside ShiftMed in the Nurse Staffing Agency Coalition advocating on DOL classification.
• Gale Healthcare Solutions: Gale Healthcare Solutions is a mobile-first staffing platform for nurses and caregivers serving hospitals, SNFs, and home health agencies. It is also a coalition partner with ShiftMed, competing on the same W-2 per diem staffing marketplace model.
• connectRN: connectRN is a tech-enabled nursing marketplace connecting clinicians to shifts at healthcare facilities. It is named alongside ShiftMed in the Nurse Staffing Agency Coalition, indicating direct competition in the per diem nurse staffing segment.
• Trusted Health: Trusted Health operates a digital marketplace for nurses to find travel and per diem shifts at healthcare facilities. It is a direct peer with overlapping product (mobile shift claiming) and customer base (hospitals and health systems).
• Nomad Health: Nomad Health is an online marketplace connecting nurses and allied health professionals with travel and per diem jobs at healthcare facilities. It competes directly with ShiftMed on the digital staffing marketplace model for clinicians.
• SnapNurse: SnapNurse is a digital healthcare staffing marketplace focused on rapid shift fulfillment for nurses and allied health professionals. It is a direct competitor offering similar on-demand marketplace functionality to health systems.
• CareRev: CareRev is a digital marketplace that allows hospitals to post per diem shifts and local healthcare professionals to claim them through a mobile app. It is a direct peer operating the same on-demand shift marketplace model as ShiftMed.

Broad incumbents

• Aya Healthcare: Aya Healthcare is one of the largest travel nurse and allied health staffing companies in the US, offering a broad portfolio of workforce solutions to health systems. It competes with ShiftMed for hospital workforce spend but at a much larger scale with traditional travel staffing as its core.
• AMN Healthcare: AMN Healthcare is the largest US healthcare staffing company, offering temporary and permanent staffing across nursing, allied, and physician segments, plus workforce technology solutions. It is a broad incumbent overlapping with ShiftMed's health system customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/shiftmed
• Xx.com/shiftmednurses
• Facebookfacebook.com/ShiftMedNurses

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShiftMed