Speakap
Speakap is a Netherlands-based B2B SaaS company that provides a mobile-first employee experience platform connecting HQ and frontline workers across retail, hospitality, manufacturing, logistics, construction, and healthcare, serving 600+ companies and 400,000+ users via annual subscriptions.
- Company typePrivate
- Founded2010
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Speakap does
Speakap is a Netherlands-based B2B SaaS company, founded in 2010 by former retail managers, that builds a mobile-first employee experience platform for deskless and frontline workforces. The platform unifies internal communication, employee onboarding journeys, task management, workforce analytics, compliance training, and a social intranet into a single white-label application, with add-on modules and an App Directory that connects to HR, payroll, scheduling, and L&D systems via API. Speakap sells primarily through a direct enterprise and inside-sales motion into six verticals — retail, hospitality, manufacturing, transport & logistics, construction, and healthcare — with offices in Amsterdam (headquarters), New York, Cologne, and Diegem. The company monetizes via annual subscription contracts billed monthly in advance, with prices indexed to the Dutch CPI plus an allowed uplift of up to 15%, and reports 600+ customers and 400,000+ users globally. The legal entity is Speakap B.V., with a wholly-owned German subsidiary (Speakap Germany GmbH), and the platform is GDPR-compliant with encrypted backups across geographically separated data centers.
Speakap firmographics
Firmographics- Name
- Speakap
- Legal name
- Speakap B.V.
- Website
- https://speakap.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Speakap is a Netherlands-based B2B SaaS company that provides a mobile-first employee experience platform connecting HQ and frontline workers across retail, hospitality, manufacturing, logistics, construction, and healthcare, serving 600+ companies and 400,000+ users via annual subscriptions.
- Ownership category
- akta.pro rank
Speakap industry classification
Industry- Product category
- Employee Experience Software
- NAICS
- Telephone Call Centers (56142), Telephone Apparatus Manufacturing (33421)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)
- akta.pro primary industry
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where Speakap is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Speakap business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Speakap operates as a B2B SaaS platform providing employee experience software on a subscription basis. The platform is priced based on the selected service tier and number of users, with monthly amounts due in advance and annual contracts that auto-renew. The Terms & Conditions indicate subscription-based pricing with price increases aligned to the Dutch consumer price index plus up to 15%.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise subscription with full platform access |
| Subscription | Annual | Annual contract subscription |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels10 records
Speakap product offering
Product offeringCore offering
Speakap sells a mobile-first, white-label Employee Experience Platform that helps organizations reach and engage frontline/deskless employees who lack regular desk or email access. The unified platform bundles internal communication, employee engagement, automated onboarding journeys, task management, compliance training, and workforce analytics in a single branded app, sold via SaaS subscription per user.
Product overview
Speakap is an Employee Experience Platform for Frontline Teams that operates as a unified platform-plus-modules architecture. The core platform provides mobile-first internal communication, engagement, and onboarding capabilities. Key modules include: Social Intranet for centralized workplace communication; Employee Journeys for automated onboarding with customizable templates; Workforce Analytics for engagement measurement and performance tracking; Task Management for task assignment and tracking; Internal Chat App for secure real-time messaging; Knowledge Base for document and resource sharing; Security & Compliance with encrypted data and GDPR compliance; App Directory for accessing third-party applications; and Integrations for connecting HR, payroll, scheduling, and L&D tools. The platform serves 600+ companies and 400,000+ users across retail, hospitality, manufacturing, logistics, construction, and healthcare industries.
Differentiator
Problem solved
Functional benefit
Products and services
- Speakap Employee Experience Platform Unified mobile-first, white-label employee experience platform for frontline teams that connects HQ and frontline workers through onboarding, engagement, communication, and analytics capabilities in a single branded application. Sold via SaaS subscription per user to enterprise and mid-market organizations.
Quantifiable outcome
- 75% of customers report faster onboarding for frontline employees
- +5 more outcomes
Companies that use Speakap
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles2 records
Speakap technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Speakap partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights5 records
Speakap competitors and assessment
Company assessmentDirect peers
- Beekeeper: Swiss-based mobile-first frontline employee operations platform offering communication, task management, and document sharing for deskless workforces. Most direct peer to Speakap given overlapping frontline focus, target verticals (retail, hospitality, manufacturing, construction), and product feature set.
- WorkJam: Digital frontline workplace platform delivering employee communication, scheduling, task management, and learning for hourly and distributed workforces. Direct competitor serving the same customer profile (enterprise frontline) with comparable feature breadth.
- Firstup: Employee communication and engagement platform specifically architected to reach non-desk and frontline workers via mobile push, email, SMS, and digital signage. Direct overlap with Speakap's targeted messaging and analytics modules.
- Zinc by ServiceNow: ServiceNow-owned frontline employee communication platform combining messaging, knowledge sharing, and task workflows for deskless workforces. Closely comparable to Speakap in use case and customer type, with the added backing of ServiceNow's platform.
- MangoApps: Unified employee experience platform combining intranet, communication, engagement, and learning tools with native support for both desk and frontline workers. Overlaps with Speakap's social intranet, communication, and engagement modules.
- Haiilo: Employee communications and advocacy platform (formerly Smarp) offering intranet, internal communications, and engagement tools for enterprise customers. Comparable feature overlap with Speakap's social intranet and employee engagement modules.
- Dynamic Signal: Employee communication and content distribution platform focused on reaching non-desk and frontline employees via mobile push, email, and digital signage. Comparable to Speakap in communication and engagement use cases, especially for distributed workforces.
Broad incumbents
- Microsoft Viva: Microsoft's employee experience platform integrated with Teams, covering engagement, learning, knowledge, and connections. While primarily aimed at knowledge workers, Viva's frontline and Connections modules increasingly compete with Speakap's communication and engagement features, often bundled into existing Microsoft enterprise agreements.
- Slack (Salesforce): Salesforce-owned workplace messaging platform serving broader workforce use cases but increasingly targeting frontline worker scenarios through integrations and Salesforce's field service stack. Represents indirect competition for employee communication budgets.
- Workplace from Meta: Meta's enterprise social and communication platform offering news feed, groups, chat, and live video for organizational communications. Competes for the same internal communication and engagement budgets as Speakap, particularly in frontline-heavy enterprises.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Speakap social profiles
Digital presenceSpeakap compliance and trust
Trust signalCompliance1 record
Speakap financial estimates
Financial estimateRevenue estimate
Valuation estimate
Speakap leadership team
Management profileNumber of profiles
Profiles6 records
Speakap subsidiaries and ownership
Company hierarchySubsidiaries1 record
Speakap funding detail
Funding detailFunding overview
Funding rounds5 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Speakap M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Speakap
What does Speakap do?
Speakap sells a mobile-first, white-label Employee Experience Platform that helps organizations reach and engage frontline/deskless employees who lack regular desk or email access. The unified platform bundles internal communication, employee engagement, automated onboarding journeys, task management, compliance training, and workforce analytics in a single branded app, sold via SaaS subscription per user.
Is Speakap a public or private company?
Speakap is a private company. It is classified as venture growth investor backed and is currently operating.
When was Speakap founded?
Speakap was founded in 2010. It employs 101 to 250 people.
Where is Speakap based?
Speakap is headquartered in New York, United States, in the North America region.
How does Speakap make money?
One revenue line is on record: saaS Subscription.
Who are Speakap's main competitors?
Direct peers on record are Beekeeper, WorkJam, Firstup, Zinc by ServiceNow, MangoApps, Haiilo and Dynamic Signal. Broad incumbents are Microsoft Viva, Slack (Salesforce) and Workplace from Meta.
Does Speakap have an API?
Yes. Speakap offers APIs for customization that allow organizations to customize the platform to fit their team's needs without coding expertise required. The developer documentation is available at developer.speakap.io. Developer documentation is at developer.speakap.io.
What industry is Speakap in?
Speakap's product category is Employee Experience Software. Its primary akta.pro industry code is BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP), with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 56142 and its SIC code is 4813.