Zzoomm
Zzoomm is a UK alternative network operator building and operating its own 100% full fibre broadband network, delivering symmetrical speeds up to 2,300 Mbps to residential and business customers across 600,000+ premises in 29 market towns, now expanded into triple-play with Zzoomm TV.
- Company typePublic
- Founded2018
- HeadquartersOxford, United Kingdom
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Zzoomm does
Zzoomm is a UK alternative network operator building and operating its own 100% full fibre (FTTP) broadband infrastructure, with no copper in the network. The company delivers symmetrical broadband speeds ranging from 200 Mbps to 2,300 Mbps to residential and business customers across 29 market towns and small urban communities, serving over 600,000 ready-for-service premises following the February 2026 integration with FullFibre. The product portfolio spans four residential tiers (Full Fibre 200/500/1000/2300), four business tiers (Full Fibre Pro 150/500/900 and Zzoomm Dedicated with up to 20 Gbps and 1:1 contention for enterprise), and complementary add-ons including WiFi 7 routers, mesh extenders, static IP, and VoIP home phone. In May 2026 the company extended beyond pure connectivity with the launch of Zzoomm TV, a Netgem PLEIO-powered triple-play offering that bundles 200+ live channels, 1,000+ streaming apps, and 300+ cloud gaming titles via a 4K streaming puck.
The business model is subscription-based with monthly recurring revenue across residential and business contracts ranging from 12 to 24 months, plus a rolling FlexiMonth option. Residential pricing spans £17-£70/month depending on speed and term; business pricing spans £34-£65/month ex VAT. Sales are conducted direct-to-consumer via the company's website, telephone sales lines for residential and business, and a field sales team for enterprise accounts. Acquisition is supported by contract buyout incentives of up to £300, One Touch Switch handling, and a Refer-a-Friend programme managed through Aklamio. The company has raised approximately $265M in cumulative debt and equity financing from Oaktree Capital Management, ING Group, Hamburg Commercial Bank, and Kommunalkredit Austria, and is led by founder/CEO Matthew Hare alongside a senior team including Chief Commercial Officer Chris Collinson and Chief Operating Officer Richard Sinclair. The integrated entity operates under the Zzoomm Plc corporate structure registered in England and Wales.
Zzoomm firmographics
Firmographics- Name
- Zzoomm
- Legal name
- Zzoomm Plc
- Website
- https://zzoomm.com
- Company type
- Public
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Zzoomm is a UK alternative network operator building and operating its own 100% full fibre broadband network, delivering symmetrical speeds up to 2,300 Mbps to residential and business customers across 600,000+ premises in 29 market towns, now expanded into triple-play with Zzoomm TV.
- Ownership category
- akta.pro rank
Where Zzoomm is headquartered
LocationHeadquarters
- HQ city
- Oxford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Zzoomm business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Residential Full Fibre Broadband: Monthly subscription revenue from residential broadband services. Plans range from 200 Mbps to 2,300 Mbps with contract terms including FlexiMonth (rolling monthly), 12-month, and 24-month options. Includes free router and standard installation.
- Business Full Fibre Broadband: Monthly subscription revenue from business broadband services with speeds from 150 Mbps to 900 Mbps on 24-month contracts. Includes standard installation, WiFi hub, WiFi setup, and static IP.
- Zzoomm TV: Add-on TV streaming service at £10/month standard price (launch offer: £5/month for first 6 months, then £7.50/month). Available exclusively to Zzoomm broadband customers on 24-month minimum commitment.
- Add-on Services: Additional revenue streams including Static IP (£5/month), Mesh extenders (£8/month per unit), and VoIP Home Phone (£10/month).
- Referral Program: Refer a Friend program managed through Aklamio, providing rewards to existing customers who refer new subscribers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full Fibre 200 - 200 Mbps symmetric |
| Subscription | Monthly | Full Fibre 500 - 500 Mbps symmetric |
| Subscription | Monthly | Full Fibre 1000 - 1000 Mbps symmetric with WiFi 7 |
| Subscription | Monthly | Full Fibre 2300 - 2300 Mbps symmetric with WiFi 7 |
| Subscription | Monthly | Business Full Fibre Pro 150 |
| Subscription | Monthly | Business Full Fibre Pro 500 |
| Subscription | Monthly | Business Full Fibre Pro 900 |
| Subscription | Monthly | Business Full Fibre Pro 2300 |
| Subscription | Monthly | Zzoomm TV |
| Subscription | Monthly | Add-ons |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Zzoomm product offering
Product offeringCore offering
Zzoomm is a UK-based full fibre (FTTP) broadband internet service provider that builds and operates its own 100% fibre network with no copper infrastructure, delivering ultrafast symmetrical speeds up to 2,300 Mbps to residential households and business customers across 29+ UK market towns. Its core offerings include residential Full Fibre broadband (200–2,300 Mbps), business Full Fibre Pro broadband (150–900 Mbps) and Zzoomm Dedicated enterprise connections, complemented by VoIP home phone and the recently launched Zzoomm TV triple-play entertainment service (live TV, streaming apps, cloud gaming) delivered via Netgem's PLEIO platform over the same fibre connection.
Product overview
Zzoomm is a UK full fibre broadband provider offering ultrafast FTTP broadband services for residential and business customers. The core product portfolio includes residential plans (Full Fibre 200, 500, 1000, 2300) and business plans (Full Fibre Pro 150/500/900, plus Zzoomm Dedicated for dedicated connections up to 20Gbps). The company recently expanded beyond broadband with the launch of Zzoomm TV (May 2026), a streaming and entertainment service powered by Netgem's PLEIO platform offering live TV, streaming apps, and cloud gaming. Supporting services include VoIP home phone, WiFi 7 routers (standard on premium plans), mesh extenders, static IP addresses, One Touch Switch for easy provider migration, Wi-Fi Match for seamless device reconnection, and contract buyout incentives. The company serves over 600,000 premises across 29 UK market towns following FullFibre integration.
Differentiator
Problem solved
Functional benefit
Brands
- Zzoomm TV: Next-generation TV and entertainment service powered by Netgem's PLEIO platform, offering live TV, streaming services, and cloud gaming through a 4K streaming puck.
- Zzoomm Dedicated
Products and services
- Residential Full Fibre Broadband Residential 100% FTTP broadband delivered over Zzoomm's own fibre network with symmetrical speeds of 200, 500, 1000, and 2300 Mbps; free router and standard installation included; FlexiMonth, 12-month, and 24-month contract options; targets UK households in 29+ market towns and small urban communities.
- Business Full Fibre Pro Broadband Business-grade FTTP broadband on 24-month contracts with symmetrical speeds of 150, 500, and 900 Mbps; includes standard installation, WiFi hub, WiFi setup, and static IP; delivers 99.9% uptime for SMBs in Zzoomm-served postcodes.
- Zzoomm Dedicated Dedicated full fibre business connection with 1:1 contention ratio, Juniper enterprise-grade router, enhanced 4-hour SLA, and static IP options (/29, /28, subnet bundles); speeds up to 20 Gbps; targets enterprises and public-sector organisations requiring guaranteed bandwidth and contractual uptime.
- Zzoomm TV IP-based TV and entertainment service delivered through a 4K WiFi streaming puck powered by Netgem's PLEIO platform, offering 200+ live channels (including Freely), 1,000+ streaming apps (Netflix, Prime Video, BBC iPlayer, Disney+, ITVX, Channel 4, YouTube, Google Play), and 300+ cloud gaming titles; available exclusively to Zzoomm broadband customers on a 24-month minimum commitment at £10/month standard (£5/month launch offer for first 6 months).
- Zzoomm Home Phone (VoIP) VoIP home phone service delivered over Zzoomm's full fibre connection at £10/month, allowing residential customers to keep their existing phone number when switching provider.
Quantifiable outcome
- 15% customer uptake rate achieved within average of 17 months of network availability - market leading
- +3 more outcomes
Companies that use Zzoomm
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Zzoomm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature6 records
Zzoomm partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NetgemcoreNetgem provides the PLEIO platform powering Zzoomm TV - a next-generation entertainment hub integrating live TV, streaming services, and cloud gaming into a single IP-based experience. Zzoomm is described as 'the latest large UK ISP to launch with Netgem PLEIO', underlining its ambition to lead the market in next-generation digital services. The partnership enables Zzoomm to transform from a broadband provider into a 'triple-play' alternative to legacy providers.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Zzoomm competitors and assessment
Company assessmentDirect peers
- Trooli: UK altnet focused on full fibre rollout in smaller towns and rural areas. Comparable in geographic strategy (underserved market towns) and FTTP deployment model.
- Community Fibre: London-focused altnet offering full fibre broadband to residential and business customers. Similar product mix and pricing strategy targeting underserved urban markets.
- CityFibre: UK altnet building wholesale FTTP networks across towns and cities. Most direct comparable in scale and full-fibre business model, though Zzoomm is retail rather than wholesale.
- Lit Fibre: UK altnet building FTTP networks in market towns. Direct comparable in market focus (smaller UK towns), full fibre technology, and residential broadband offerings.
- Grain Connect: UK altnet providing full fibre to new build developments and smaller towns. Comparable in residential FTTP focus and targeting underserved markets.
- Hyperoptic: UK altnet providing full fibre broadband to residential and business customers in urban areas. Closely comparable in product offering (symmetrical speeds, business plans) and target customer segments.
- Truespeed: UK altnet delivering full fibre broadband to smaller communities in the South West. Closely comparable in market town focus, symmetrical speeds, and business/residential dual offering.
Broad incumbents
- Virgin Media O2: Major UK broadband provider via DOCSIS cable and Project Lightning FTTP expansion. Competes across all speed tiers with substantial brand and bundle advantages.
- BT Group (Openreach): UK incumbent telecoms operator with Openreach FTTP wholesale platform. Largest competitor controlling national infrastructure; competes head-to-head in every Zzoomm market.
Others
- Netgem: TV/streaming platform provider powering Zzoomm TV via PLEIO. Strategic technology partner enabling triple-play expansion; also serves other ISPs with similar IPTV platforms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zzoomm social profiles
Digital presenceZzoomm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zzoomm leadership team
Management profileNumber of profiles
Profiles5 records
Zzoomm funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zzoomm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zzoomm
What does Zzoomm do?
Zzoomm is a UK-based full fibre (FTTP) broadband internet service provider that builds and operates its own 100% fibre network with no copper infrastructure, delivering ultrafast symmetrical speeds up to 2,300 Mbps to residential households and business customers across 29+ UK market towns. Its core offerings include residential Full Fibre broadband (200–2,300 Mbps), business Full Fibre Pro broadband (150–900 Mbps) and Zzoomm Dedicated enterprise connections, complemented by VoIP home phone and the recently launched Zzoomm TV triple-play entertainment service (live TV, streaming apps, cloud gaming) delivered via Netgem's PLEIO platform over the same fibre connection.
Is Zzoomm a public or private company?
Zzoomm is a public company. It is classified as venture growth investor backed and is currently operating.
When was Zzoomm founded?
Zzoomm was founded in 2018. It employs 251 to 500 people.
Where is Zzoomm based?
Zzoomm is headquartered in Oxford, United Kingdom, in the Europe region.
How does Zzoomm make money?
Five revenue lines are on record. Residential Full Fibre Broadband is the primary driver. The others are business Full Fibre Broadband, zzoomm TV, add-on Services and referral Program.
Who are Zzoomm's main competitors?
Direct peers on record are Trooli, Community Fibre, CityFibre, Lit Fibre, Grain Connect, Hyperoptic and Truespeed. Broad incumbents are Virgin Media O2 and BT Group (Openreach). Netgem is listed as an others.
Does Zzoomm have an API?
No public API is recorded for Zzoomm.