What ToolSense does

ToolSense GmbH, founded in 2017 in Vienna by Alexander Manafi, Benjamin Petterle, and Rostyslav Yavorskyi, builds an AI-powered, IoT-connected Facility Management (FM) Operations Platform that consolidates asset management, robot fleet management, vehicle tracking, field service, quality, safety, and frontline workflows into a single product. The platform is organized as ten connected Hubs (AssetHub, RoboHub, CarHub, ServiceHub, ClientHub, ConnectHub, plus upcoming QualityHub, SafetyHub, TaskHub, and BuildingHub) accessible from a live operations dashboard. Underlying the platform is a pre-loaded FM Machine Database with master data for every major equipment brand, deep OEM cloud-to-cloud integrations with manufacturers including Tennant, i-team, Kärcher, Hako, TASKI, Nilfisk, Numatic, ICE Cobotics, LionsBot, PUDU, and Nexaro, proprietary IoT hardware (ToolSense AMP) for retrofitting non-connected assets, and QR-code-based mobile workflows accessible on any smartphone without app installation. The platform processes 1M+ API requests per day, 250k IoT messages per day, and connects 50,000+ live assets with 99.96% uptime.

ToolSense serves four primary customer segments: large multi-site FM operators (ISS, Compass Group, JLL, Atalian, Dussmann, Coor, EFS), in-house FM teams at corporates, hospitals, airports, and educational institutions, equipment OEMs and dealers seeking to monetize connected machines, and construction contractors tracking tools and machines across job sites. The ISS global partnership, covering 30+ countries and 6,500+ machines in Austria alone, is the flagship enterprise deployment. ToolSense monetizes through annual SaaS subscriptions priced per site, asset count, or user seat, plus IoT hardware sales and connectivity, white-label licensing of ConnectHub and ClientHub to OEMs and dealers, and field-service-network transaction flows. Distribution is primarily direct enterprise field sales with a parallel channel through OEM integrations and dealer networks, supported by event marketing at Interclean Amsterdam and CMS Berlin and organic content/SEO. The company has raised at least €8M in a December 2022 Series A led by PwC IIoT, plus undisclosed growth investment from GRO Capital in April 2026 to scale across Europe and beyond.

Name

ToolSense

Legal name

ToolSense GmbH

Website

https://toolsense.io

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

ToolSense is a Vienna-based SaaS company that provides an AI-powered, IoT-connected FM Operations Platform for facility management operators, equipment OEMs, and construction firms, tracking 50,000+ assets across 30+ countries via QR codes, OEM cloud integrations, and proprietary IoT hardware.

Ownership category

akta.pro rank

Product category

Facility Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Commercial and Service Industry Machinery Manufacturing (3333)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), General Industrial Machinery & Equipment (3560)

akta.pro primary industry

Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)

akta.pro secondary industries

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), IT Workflow Automation & Orchestration Platforms (HDAEALAF)

Keywords

• Facility management software
• IoT asset tracking
• CMMS platform
• Robot fleet management
• Field service management

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Subscription-based SaaS access to the FM Operations Platform spanning multiple hubs (AssetHub, RoboHub, CarHub, ServiceHub, ClientHub, ConnectHub). Priced per site, asset count, or user seat. Sold directly to FM operators, in-house FM teams, and OEM/dealers. Quote-based pricing for enterprise accounts.
2. IoT Hardware Sales and Connectivity: Sale of proprietary IoT modules (ToolSense AMP) and third-party sensors for retrofitting equipment. IoT devices stream runtime, vibration, battery, location data. Connectivity subscription for ongoing data streaming from IoT hardware. 550k API requests/day, 250k IoT messages/day, 50k+ daily IoT devices.
3. White-label OEM/Dealer Licensing: OEMs (Tennant, i-team, Kärcher, etc.) and equipment dealers license ConnectHub and ClientHub as white-label platforms. Turn machine sales into recurring service revenue by offering connected equipment monitoring, maintenance scheduling, and customer portal access under their own brand.
4. Field Service and Service Network Revenue: ServiceHub enables multi-brand FSM, dispatch, and repair workflows. ToolSense Service Network connects FM operators to certified service partners. OEM and dealer service organizations use the platform to manage field technicians, spare parts, and service contracts.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

ToolSense is building an AI-powered, IoT-based FM Operations Platform that helps facility management teams track and manage physical assets (cleaning machines, robots, vehicles, tools, equipment) across multiple sites. The platform combines a pre-loaded FM Machine Database, QR-code mobile workflows, OEM cloud-to-cloud integrations, IoT telemetry hardware, and a hub-based modular architecture spanning asset management, robotics fleet management, vehicle tracking, field service, customer portal, and IoT telematics. It is sold to FM operators, OEMs, equipment dealers, construction firms, and field service organizations as a subscription SaaS with optional IoT hardware.

Product overview

ToolSense is an FM Operations Platform built as a unified platform-plus-modules architecture. The core consists of ten connected Hubs: AssetHub (asset management), RoboHub (robotics management), CarHub (fleet management), ServiceHub (field service), ClientHub (customer portal), ConnectHub (IoT platform), plus four upcoming modules (QualityHub, SafetyHub, TaskHub, BuildingHub). The platform integrates IoT hardware, QR code scanning, and AI-powered analytics to connect assets, people, and processes. Pre-loaded FM Machine Database ships with master data for major equipment brands. The platform processes data from 50,000+ IoT-connected devices and serves 200+ customers across 30+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• AssetHub: Asset management hub for machines, tools and equipment
• RoboHub
• CarHub
• ServiceHub
• ClientHub
• ConnectHub
• QualityHub
• SafetyHub
• TaskHub
• BuildingHub

Products and services

• AssetHub

Quantifiable outcome

• 20% lower equipment costs
• +11 more outcomes

Named customers25 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature8 records

Partnerships

20 partnerships are on record, tiered core and secondary.

• PUDU RoboticscoreTechnology or Integration · 17 April 2025API integration bringing PUDU Robotics cleaning robots into ToolSense's multi-brand RoboHub. Enables real-time monitoring, runtime tracking, and centralized robot fleet management. Announced April 2025.
• TASKI (Diversey)coreTechnology or Integration · 8 April 2025TASKI IntelliTrail connects to ToolSense for unified IoT asset management of TASKI cleaning equipment. Runtime, location, and maintenance data on one platform. Strategic partnership announced April 2025.
• TennantcoreTechnology or IntegrationDeep OEM cloud-to-cloud integration. Tennant's cleaning machines stream runtime, battery, location, and error data directly to ToolSense. Part of the nine-year IoT integration spine of the platform.
• i-teamcoreTechnology or IntegrationOEM cloud integration for i-team cleaning equipment. Machine sales connected to ToolSense service workflows and monitoring.
• KärchercoreTechnology or IntegrationKärcher equipment integrated via OEM cloud. ToolSense complements Kärcher's own Kärcher Fleet system with broader multi-brand management.
• HakocoreTechnology or IntegrationOEM cloud integration for Hako cleaning and municipal equipment.
• Miele MOVEcoreTechnology or IntegrationOEM cloud integration for Miele MOVE commercial cleaning equipment.
• NilfiskcoreTechnology or IntegrationOEM cloud integration for Nilfisk professional cleaning equipment.
• NumaticcoreTechnology or IntegrationOEM cloud integration for Numatic cleaning equipment.
• ICE CoboticscoreTechnology or IntegrationOEM cloud integration for ICE Cobotics cleaning equipment and robotics.
• LionsBotcoreTechnology or IntegrationOEM cloud integration for LionsBot autonomous cleaning robots.
• NexarocoreTechnology or IntegrationOEM cloud integration for Nexaro cleaning robots and equipment.
• SAPsecondaryTechnology or IntegrationERP integration connector allowing ToolSense asset and service data to flow into SAP systems for financial and operational reporting.
• Microsoft DynamicssecondaryTechnology or IntegrationERP integration connector for Microsoft Dynamics, enabling asset and service data sync with Dynamics-based business systems.
• OraclesecondaryTechnology or IntegrationERP integration connector for Oracle systems.
• ServiceNowsecondaryTechnology or IntegrationIntegration with ServiceNow enterprise service management platform.
• SalesforcesecondaryTechnology or IntegrationCRM integration connecting ToolSense asset and service data with Salesforce customer records.
• Kenter GmbHcoreChannel Partner/ Reseller/ DistributorGerman cleaning equipment dealer (partner of Comac and i-mop) that recommended and resells ToolSense to end customers. Gateway partner for Gonder Facility Services adoption.
• E&N Montage GmbHsecondaryChannel Partner/ Reseller/ DistributorFamily firm manufacturing cleaning machines alongside Reibungslos Systeme. Joint manufacturing and dealer network go-to-market with ToolSense QR codes on all machines.
• Blink (time-tracking integration)secondaryTechnology or IntegrationTime-tracking integration partner. Blink is used by WEISBENDER and 2M-Gruppe for combined asset and time management workflows. ToolSense asset data syncs with Blink time-tracking.

Scale indicators11 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Tractian: Industrial IoT asset monitoring and predictive maintenance platform for industrial equipment. Directly comparable to ToolSense's IoT-based asset operations platform; similar business model, overlapping customer profile in asset-intensive industries, and shared technology stack of sensors plus analytics.
• MaintainX: Mobile-first CMMS and maintenance platform for frontline teams. Directly competes with AssetHub and ServiceHub for facility maintenance, inspections, and work order use cases, with a comparable mobile-first UX philosophy.
• Limble CMMS: Cloud CMMS for facility teams and maintenance operations. Comparable to ToolSense's AssetHub for asset tracking, preventive maintenance scheduling, and work order management in similar mid-market and enterprise FM use cases.
• ServiceTrade: Field service management platform for commercial service contractors. Overlaps with ToolSense's ServiceHub for technician dispatch, work order management, and customer communication in commercial service environments.
• Planon: IWMS and CAFM platform for facility management and real estate operators. Overlaps with ToolSense's FM Operations Platform, particularly for in-house FM teams managing building infrastructure, spaces, and asset portfolios.
• FM:Systems: CAFM and IWMS software for facility management teams. Comparable to ToolSense's solutions for in-house FM teams managing building infrastructure, maintenance, and space utilization across enterprise real estate portfolios.
• Corrigo (JLL Technologies): CMMS and facilities maintenance platform owned by JLL Technologies — notable because JLL is also a ToolSense customer. Directly comparable to ToolSense's AssetHub for FM operator work order management, vendor management, and preventive maintenance.
• Hilti ON!Track: Construction tool and equipment tracking platform from Hilti. ToolSense was originally built for Hilti construction sites (anti-theft tool tracking) and ON!Track is the closest direct competitor in the construction asset tracking vertical that ToolSense is re-entering.

Broad incumbents

• ServiceNow: Enterprise service management platform with native Field Service Management, ITSM, and asset management modules. Competes broadly with ToolSense's workflow automation offering across enterprise accounts where ServiceNow is already deployed.
• SAP: Enterprise ERP with FSM, asset performance management, and IoT modules. Comparable broad incumbent that integrates with ToolSense today but could bundle competing capabilities, putting pressure on ToolSense's standalone position in enterprise accounts.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/10935747
• Xx.com/tool_sense
• Facebookfacebook.com/toolsense-1368684393164176

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds5 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ToolSense