Caya
- Company typePrivate
- Founded2017
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
Caya firmographics
Firmographics- Name
- Caya
- Legal name
- Caya GmbH
- Website
- https://caya.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Caya industry classification
Industry- Product category
- Intelligent Document Processing
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD), Data Cleansing, Standardization & De-duplication (BPAAAKAE)
Keywords
Where Caya is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Caya business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Private Customer Subscriptions: Monthly or annual subscription tiers for individual consumers (Single, Couple, Family) with included scan quotas and document management features. First-year promotional pricing with standard rates from month 13.
- Business/Enterprise Subscriptions: Customized business tariffs based on document volume and feature scope. Enterprise packages include individual IDP models and dedicated onboarding. Contact sales for pricing.
- Additional Scan Packages: Usage-based charges for scans beyond included quotas, instant delivery services (EUR 0.99-1.19 per letter), shipping costs, and manual processing fees for special handling cases.
- Enterprise Custom IDP Solutions: Tailored intelligent document processing solutions for enterprise customers with specific requirements beyond standard offerings
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Single plan for individual users |
| Subscription | Monthly | Single plan for individual users |
| Subscription | Annual | Couple plan for two users |
| Subscription | Monthly | Couple plan for two users |
| Subscription | Annual | Family plan for up to 5 users |
| Subscription | Monthly | Family plan for up to 5 users |
| Subscription | Multi-year contract | Enterprise/Custom Business Plans |
| Usage-based | Pay-as-you-go | Additional Services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Caya product offering
Product offeringCore offering
Caya operates an end-to-end Intelligent Document Processing platform that digitizes physical mail, automatically classifies documents using AI, extracts structured data fields (amounts, dates, suppliers, IBANs, reference numbers) via Deep OCR, and routes documents through rule-based automations to ERP and accounting systems. The platform is delivered as the Caya Document Cockpit across web and mobile, serving both private consumers through tiered subscription plans and enterprises through customized packages with dedicated onboarding and individual IDP models.
Product overview
Caya offers a Document Automation Suite combining three core modules: Post Scan (physical mail digitization with daily scanning and GoBD-compliant archival), Document Extractions (AI-powered structured data extraction delivering JSON/CSV output), and Document Automations (rule-based routing and distribution with 100+ tool integrations). The unified Caya Document Cockpit (web and mobile app) serves as the central interface for all modules. For consumers, Caya provides three private plans (Single, Couple, Family) offering digital mailbox and document management services at monthly prices from 12.99 EUR. For enterprises, custom packages with dedicated onboarding and individual IDP models are available.
Differentiator
Problem solved
Functional benefit
Products and services
- Caya Document Automation Suite
Quantifiable outcome
- 90% work time savings per letter - approximately 290 hours per month (EG Deutschland GmbH)
- +2 more outcomes
Companies that use Caya
Customer profileNamed customers4 records
Segments14 records
Ideal customer profiles3 records
Caya technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature6 records
Caya partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- SAPcoreEnterprise integration partnership enabling Caya document automation to connect with SAP systems for automated data transfer and workflow execution.
- MicrosoftcoreIntegration with Microsoft ecosystem including Azure, Microsoft 365 and related enterprise tools for document processing and storage.
- GooglecoreIntegration with Google Workspace and Google Cloud services for document handling and data processing.
- Amazon Web Services (AWS)coreCloud infrastructure partnership using AWS services for hosting and data processing capabilities.
- WorkdaycoreIntegration with Workday enterprise systems for HR and financial management document workflows.
- Natif.ai GmbHcoreOCR, document classification and data point extraction service provider. Natif.ai is a 100% subsidiary of Docuware, based in Germany with German servers. Contractually obligated to delete processed data after two weeks.
- Workato Inc.coreIntelligent automation platform enabling Caya customers to integrate third-party software solutions and automate complex document-based business processes. Data processed exclusively in EU data center in Frankfurt.
- Deutsche PostcoreMail forwarding services for physical mail digitization. Deutsche Post handles mail forwarding to Caya scan centers.
- PIN Mail AGcoreMail forwarding services for Berlin customers. PIN Mail handles mail forwarding to Caya scan centers.
- DHL Paket GmbHminorPackage notification service informing customers about delivery dates and delays for shipments to home address.
Scale indicators4 records
Recent moves6 records
Expansion highlights7 records
Caya competitors and assessment
Company assessmentDirect peers
- DocuWare: German-headquartered IDP and document management platform with DMS, workflow automation, and AI extraction. Direct overlap with Caya's enterprise IDP offering; notably the parent company of Natif.ai, Caya's OCR partner, making DocuWare both a competitor and a strategic supplier.
- ABBYY: Global leader in OCR, document capture, and intelligent document processing serving enterprise customers with similar AI-powered extraction and classification capabilities. Comparable technology stack and target verticals (financial services, legal, government).
- Dropscan: European (Netherlands/DACH) physical mail digitization service that scans, digitizes, and archives incoming post. Operates a near-identical Post Scan business model for SMB and individual consumers.
- Mailbox GmbH: Berlin-based digital mailbox and postal service offering physical address plus mail forwarding and scanning. Closest DACH competitor in the B2C digital-mailbox segment.
- Scanbot SDK: German provider of document scanning SDKs and mobile capture technology with comparable OCR and data extraction capabilities. Targets enterprises and developers building document automation into their own applications.
Broad incumbents
- UiPath: Global enterprise automation platform with a robust Intelligent Document Processing module (formerly UiPath Document Understanding). Competes via a broader hyperautomation portfolio rather than a single specialized product.
- Kofax: Long-established intelligent document processing and capture platform serving large enterprises across banking, insurance, and government. Broader, more mature product suite but heavier implementation footprint than Caya.
- Iron Mountain: Global records management and document digitization giant with a digital mailroom offering. Targets the same compliance-sensitive, mail-heavy enterprise segments but at significantly larger scale and breadth.
Emerging players
- Hypatos: Germany-based AI-native IDP platform using deep learning for invoice and document automation. Comparable DACH focus, similar target verticals (finance, accounting), and overlapping AI extraction value proposition.
- Lettria: French AI text-processing platform offering document parsing and NLP-based extraction. Comparable AI-driven IDP technology targeting enterprise document automation, though with a different geographic footprint.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Caya social profiles
Digital presenceCaya compliance and trust
Trust signalCompliance6 records
Caya financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caya leadership team
Management profileNumber of profiles
Profiles2 records
Caya funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caya M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caya
What does Caya do?
Caya operates an end-to-end Intelligent Document Processing platform that digitizes physical mail, automatically classifies documents using AI, extracts structured data fields (amounts, dates, suppliers, IBANs, reference numbers) via Deep OCR, and routes documents through rule-based automations to ERP and accounting systems. The platform is delivered as the Caya Document Cockpit across web and mobile, serving both private consumers through tiered subscription plans and enterprises through customized packages with dedicated onboarding and individual IDP models.
Is Caya a public or private company?
Caya is a private company. It is classified as venture growth investor backed and is currently operating.
When was Caya founded?
Caya was founded in 2017. It employs 11 to 50 people.
Where is Caya based?
Caya is headquartered in Berlin, Germany, in the Europe region.
How does Caya make money?
Four revenue lines are on record. Private Customer Subscriptions are the primary driver. The others are business/Enterprise Subscriptions, additional Scan Packages and enterprise Custom IDP Solutions.
Who are Caya's main competitors?
Direct peers on record are DocuWare, ABBYY, Dropscan, Mailbox GmbH and Scanbot SDK. Broad incumbents are UiPath, Kofax and Iron Mountain. Emerging players are Hypatos and Lettria.
Does Caya have an API?
No public API is recorded for Caya.
What industry is Caya in?
Caya's product category is Intelligent Document Processing. Its primary akta.pro industry code is HDAEAGAD, Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 5132 and its SIC code is 7372.