What PIN Mail does

PIN Mail GmbH is a regional postal service provider founded in 2002 and headquartered in Woltersdorf, Brandenburg, Germany. It operates as one of the largest private postal service providers in eastern Germany, with approximately 220 employees across five logistics depots (Woltersdorf, Eisenhüttenstadt, Frankfurt/Oder, Fürstenwalde) and a network of 70+ green PIN mailboxes and partner shops covering the Brandenburg region between the Oder river and Berlin BER airport. The company serves three customer groups — business customers (Geschäftskunden), private consumers (Privatkunden), and public institutions (cities, municipalities, tax offices, courts, judiciary) — and reports over 1,800 customers. It holds a postal delivery license from the Bundesnetzagentur and is certified under ISO 9001:2015 and ISO 14001:2015.

The company's core product portfolio comprises the Prelabel shipping label system (which enables format- and weight-independent frankierung with automated port calculation and monthly invoicing), regional stamp series (Briefmarken) priced €0.55–€2.85, the e-Brief digital-to-physical mail service (encrypted PDF upload to physical letter delivery via an on-site Eisenhüttenstadt server under BSI-compliant security), the Nachsendeservice mail forwarding subscription, a barcode-enabled shipment tracking service, and collectible First Day Covers. Distribution is omnichannel across depot locations, partner shops (Reisebüro Wolff, JP-Klinikshop), 24/7 green mailboxes, an online shop (launched August 2025), and the e-Brief digital portal. Operationally, the company differentiates on sustainability with a partly electrified CO2-neutral fleet (including Cenntro electric light commercial vehicles) and a strategic partnership with ClimatePartner for Gold Standard/VCS-certified offsetting projects.

PIN Mail's revenue model is built on a mix of one-time unit purchases (stamps, First Day Covers at €14.90), transaction-fee B2B services (Prelabel franking with monthly invoicing, e-Brief per-document delivery), and subscription-based mail forwarding (€15/3-months, €30/6-months, €50/12-months). Business customers reportedly save over 20% on postage costs versus standard rates. The company is privately held under sole Managing Director Frank Reymund, with no disclosed outside investors, no funding rounds, and no M&A activity; ownership appears to be management-controlled and has remained so since founding.

Name

PIN Mail

Legal name

PIN Mail GmbH

Website

https://pin-woltersdorf.de

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Regional postal service provider headquartered in Woltersdorf, Brandenburg, Germany, operating five depots and 70+ mailboxes to deliver letter, parcel, mail forwarding, and digital-to-physical e-Brief services for businesses, public institutions, and private customers across eastern Germany.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (491), Postal Service (491110), Postal Service (4911)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Universal Service Letter Mail (Domestic) (TLAAAAAA)

akta.pro secondary industries

International Letter Post (Inbound/Outbound) (TLAAAAAK), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Certified / Proof-of-Delivery Mail (TLAAAAAD)

Keywords

• Regional postal services
• Letter delivery services
• Parcel shipping labels
• Digital mail platform
• Mail forwarding service

Headquarters

HQ city

Woltersdorf

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Stamp Sales: Sale of postage stamps for various letter sizes (Postcard to Maxibrief) through shops, depots, and online. One-time purchase model with prices ranging from 0.55€ to 2.85€.
2. Prelabel Franking Services: Business customers use Prelabel shipping labels with monthly invoicing based on actual shipments sent. Format and weight-independent pricing with automated port calculation.
3. e-Brief Digital-to-Physical Mail: Business customers upload PDF documents for printing, enveloping, frankering and physical delivery. Includes encryption, tracking and optional climate-neutral delivery.
4. Mail Forwarding Service (Nachsendeservice): Mail forwarding service for individuals relocating. Offered in 3-month (15€), 6-month (30€), and 12-month (50€) durations. Includes forwarding of letters, registered mail, and packages.
5. First Day Covers (Ersttagsbriefe): Special commemorative first day cover products sold as collectible items for 14.90€ each.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

PIN Mail GmbH is a regional postal and logistics operator in Brandenburg, Germany, delivering letters and parcels via the Prelabel franking-label system, branded stamps, mail forwarding (Nachsendeservice), and the e-Brief digital-to-physical mail service. It serves both business customers (bulk mailers, tax advisors, courts, retailers) and private consumers through five PIN Depots, partner shops, green PIN mailboxes, and an online shop.

Product overview

PIN Mail GmbH is a regional postal service provider operating in Brandenburg, Germany, offering a comprehensive suite of mail and shipping services. The core product portfolio includes Prelabel (shipping labels for automatic postage calculation), regional Briefmarken (stamps) available at competitive prices, and the e-Brief digital letter service (where customers upload PDFs for printing, enveloping, and physical delivery). Supporting services include the Nachsendeservice mail forwarding, Sendungsverfolgung tracking, and a network of PIN Briefkästen (mailboxes), PartnerShops, and Depots across Woltersdorf, Fürstenwalde, Frankfurt (Oder), and Eisenhüttenstadt. The company also offers CO2-neutral shipping options and climate protection projects.

Differentiator

Problem solved

Functional benefit

Brands

• e-Brief: A digital service allowing customers to send physical letters by uploading PDF documents. The company prints, envelopes, franks and delivers the letters on behalf of customers.

Products and services

• Prelabel
• PIN Briefmarken (branded stamps)
• e-Brief
• Nachsendeservice
• Ersttagskarte

Quantifiable outcome

• Over 20% cost savings on postage for business customers
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• ClimatePartnercoreStrategic or Co-development PartnerPartnership for carbon offsetting and climate protection. PIN Mail GmbH calculates Corporate Carbon Footprint (CCF) following Greenhouse Gas Protocol standards and supports certified climate protection projects including efficient cookstoves in Zambia, renewable energy in Africa, and marine/biodiversity projects. Projects follow Gold Standard VER and VCS certification standards.
• Deutsche Post AGcoreTechnology or IntegrationPIN Mail transfers shipments to Deutsche Post AG for final delivery in some cases. A direct contractual relationship exists between the customer and Deutsche Post AG for these deliveries. PIN picks up shipments at Deutsche Post briefzentren for further processing and returns them to customers free of charge.
• MADSACK MediengruppeminorStrategic or Co-development PartnerMADSACK endorsement of PIN Mail GmbH as part of their regional media network. MADSACK is a German media group primarily focused on newspaper and regional publishing.
• PIN Partner ShopscoreChannel Partner/ Reseller/ DistributorNetwork of partner shops including Reisebüro Wolff (Bad Saarow) and JP-Klinikshop (Markendorf) where customers can purchase PIN stamps. These shops also serve as mailbox locations.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• GLS Germany: National parcel carrier in Germany with depot-based delivery network. Operates in the same broad delivery category as PIN Mail, though focused on parcels rather than letter mail.
• DPD Deutschland (GeoPost): Major German parcel/CEP carrier with national depot infrastructure. Comparable as a private letter/parcel delivery operator, but primarily parcel-focused and operating at much larger national scale than PIN Mail.
• Deutsche Post AG / Deutsche Post DHL: The dominant national postal operator in Germany and PIN Mail's most important counterparty (PIN Mail hands off shipments to Deutsche Post for nationwide/international delivery). Comparable because it operates the same letter/parcel delivery category under a Bundesnetzagentur license, but at vastly larger national scale.
• Hermes Germany (Otto Group): Large German parcel and CEP operator offering B2B and B2C shipping services. Comparable in postal/last-mile delivery category, but skewed to parcel rather than letter mail and operating nationwide at much greater scale.

Emerging players

• E-Post (Deutsche Post E-POSTBRIEF): Deutsche Post's digital-to-physical hybrid mail product, which is the closest direct competitor to PIN Mail's e-Brief service. Comparable because it competes for the same B2B customers who want to send legally valid physical letters from digital workflows.

Direct peers

• Postcon: Germany-based postal services provider focused on consolidation, franking solutions and business mail; competes for the same B2B regional letter volume that PIN Mail serves through Prelabel and stamps.
• RegioPost: A licensed regional private postal service provider in Germany offering letter delivery in defined regional territories under the same Bundesnetzagentur regulatory framework as PIN Mail. Directly comparable business model: regional license, business + private customer focus, stamp and Prelabel-style franking products.
• Citypost: German private regional postal operator with a depot- and mailbox-based delivery model serving business and private customers in selected regions. Operates the same kind of B2B franking and local letter delivery service as PIN Mail under the private postal license regime.
• Citipost: German private licensed regional postal operator serving local and regional letter volumes for businesses and consumers. Closely comparable to PIN Mail in scale, regional licensing model, and B2B Prelabel/franking offerings.
• Mail Alliance (Brief und mehr / Städtewerbung): Alliance of private licensed regional postal operators in Germany (including several PIN-Mail-equivalent regional providers). Highly comparable as a network of small licensed postal competitors operating outside Deutsche Post's footprint with similar franking and B2B letter services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PIN Mail