Homecare Homebase

What Homecare Homebase does

Homecare Homebase (HCHB) is a Dallas-based, privately-held healthcare software company that provides an integrated cloud-based Electronic Health Record (EHR) platform purpose-built for home-based care agencies. Founded in 2001 and operated as a subsidiary of Hearst Health within the Hearst Corporation conglomerate, the company serves 350+ home health, hospice, and personal care organizations across the United States, with 200,000+ users documenting more than 121.9 million patient visits annually and serving 800,000+ patients daily. HCHB's platform is differentiated by its focus on home-based care workflows rather than adapted acute-care systems, covering documentation, scheduling, billing, analytics, and interoperability within a single integrated system. The company reports a 97.6% customer retention rate and its installed base includes 10 of the top 10 home care providers in the United States and more than one-third of all US hospice patients.

The platform architecture consists of a Core HCHB Platform supplemented by extensions including HCHB Analytics (200+ out-of-the-box dashboards spanning 2,000+ data points), Smart Scheduling (automated visit planning within configurable agency guardrails), Predict: Hospitalization Risk (14-day risk prediction), Curate: Scribe (ambient AI documentation), Intake Central (referral screening), HCHB Connect (interoperability), and the PointCare mobile application. Recent AI investments include the HCHB Intelligence initiative combining large language models with proprietary healthcare-specific models, the completed HIPAA Expert Determination on de-identified encounter notes, and a strategic co-development partnership with StenoHealth for ambient documentation. The company also offers HCHB Services including Revenue Cycle Services, Authorizations, and Coding Services as add-on professional services.

HCHB operates a SaaS-based enterprise sales motion with quote-based annual subscriptions targeting agencies of all sizes from startup through enterprise multi-state organizations. Revenue is generated primarily through recurring software subscriptions with additional revenue from professional services, implementation, consulting, and add-on RCM and coding services. Distribution relies on direct enterprise field sales supplemented by strategic alliances with consulting firms such as 21st Century Health Care Consultants. The company maintains active engagement with regulatory bodies and emphasizes compliance with HIPAA Business Associate requirements, ONC guidelines, and CMS home-based care regulations.

Name

Homecare Homebase

Legal name

Homecare Homebase, LLC

Website

https://hchb.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Homecare Homebase provides a purpose-built cloud-based EHR platform for 350+ US home health, hospice, and personal care agencies. The Hearst Health subsidiary serves 200,000+ users across 10 of the top 10 home care providers with integrated documentation, scheduling, billing, and AI-enabled workflows.

Ownership category

akta.pro rank

Product category

Home Health EHR Software

NAICS

Home Health Care Services (621610), Home Health Care Services (62161)

SIC

Services-Prepackaged Software (7372), Services-Home Health Care Services (8082)

akta.pro primary industry

Care Coordination, Escalation & Clinical Workflow for RPM (HLACAFAI)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF), AI/Analytics for RPM (Risk Stratification, Alerts, Predictive) (HLACAFAM), Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

Keywords

• Home health software
• Hospice EHR
• Clinical documentation
• Home-based care platform
• Healthcare scheduling software

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR Software Platform Subscription: Homecare Homebase operates as a SaaS-based EHR platform provider for home-based care agencies. The platform is sold as an integrated software subscription covering documentation, scheduling, billing, analytics, and interoperability. Revenue is generated through recurring software fees, with typical enterprise contracts. The company also offers add-on services and extensions including revenue cycle services, coding services, and authorizations management.
2. Professional Services and Consulting: Implementation and consulting services help agencies onboard and optimize the platform, generating additional revenue alongside core software subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Homecare Homebase provides an integrated, cloud-based electronic health record (EHR) platform purpose-built for home-based care agencies across home health, hospice, and personal care segments. The platform unifies clinical documentation, point-of-care mobile tools, smart scheduling, billing, analytics, AI-driven risk prediction, ambient AI documentation, and interoperability in a single system. The company also offers implementation, consulting, and revenue cycle services to support agency onboarding and operations.

Product overview

Homecare Homebase (HCHB) offers a single, scalable EHR platform for home health, hospice, and personal care that supports everything from referrals, scheduling, routing, point-of-care documentation, compliance, billing, and reporting to interoperability and back-office services. The platform architecture consists of the Core HCHB Platform as the central system, supplemented by platform extensions including HCHB Analytics (real-time business intelligence with 200+ dashboards), Smart Scheduling (automation and routing optimization), Predict: Hospitalization Risk (AI-powered 14-day risk prediction), Curate: Scribe (ambient AI documentation), Intake Central (referral screening), and HCHB Connect (interoperability). Additional services include HCHB Services (Revenue Cycle Services, Authorizations, Coding), the PointCare Mobile App, and Back Office functionality. The company has also established HCHB Intelligence as its overarching AI and innovation strategy, combining LLM and proprietary healthcare-specific models for responsible embedded AI across workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Curate: Scribe: AI-assisted documentation capability embedded within the HCHB EHR to help home-based care clinicians reduce documentation burden during visits.
• Predict: Hospitalization Risk
• Intake Central
• Smart Scheduling
• HCHB Analytics
• PointCare Mobile App
• HCHB Intelligence
• HCHB Connect

Products and services

• Core HCHB Platform Modern EHR platform for home health, hospice, and personal care organizations that brings documentation, scheduling, billing, and analytics into one secure, integrated system.
• HCHB Analytics

Quantifiable outcome

• 97.6% customer retention rate indicating strong customer satisfaction and loyalty
• +7 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• StenoHealthcoreStrategic or Co-development Partner · 12 March 2026Strategic partnership to develop Curate: Scribe, an AI-assisted documentation capability embedded within the HCHB EHR. The solution enables AI-powered note completion within existing visit workflows while keeping clinicians as the final authority on medical records. Planned for pilot in first half of 2026 as part of the broader Curate AI platform strategy.
• 21st Century Health Care ConsultantscoreStrategic or Co-development Partner · 7 January 2026Strategic alliance to jointly support home care agencies with technology solutions and consulting services. Under the partnership, 21st Century clients gain access to HCHB's EHR and operational software, while HCHB clients receive 21st Century's expertise in agency startup, licensing, and accreditation. Alliance reflects mutual commitment to helping home-based care agencies navigate regulatory requirements and build resilient organizations.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• KanTime: KanTime delivers EHR and clinical software for home health, hospice, and behavioral health agencies — a direct competitor with comparable agency management, clinical documentation, and billing features targeting the same customer base as HCHB.
• WellSky: WellSky is a leading provider of post-acute and home health software, offering EHR, analytics, and care coordination tools to home health, hospice, and personal care agencies — directly competing with HCHB across the same customer segments and product categories.
• MatrixCare: MatrixCare (part of ResMed) provides EHR and clinical software for skilled nursing, home health, hospice, and senior living — a direct competitor to HCHB with overlapping home health and hospice functionality.
• Brightree: Brightree (a ResMed business) provides cloud-based EHR and business management software for home medical equipment, home health, and hospice providers — competing directly with HCHB in home health and hospice agency software.
• Netsmart Technologies: Netsmart offers an integrated EHR and care coordination platform for home health, hospice, behavioral health, and post-acute care — a direct competitor to HCHB in home-based care verticals with similar regulatory and clinical workflow orientation.
• Axxess: Axxess provides cloud-based home health, hospice, and home care software for agencies of all sizes, with a particular focus on compliance and workforce management — a direct competitor to HCHB, especially in the small and mid-market agency segment.

Broad incumbents

• Epic Systems: Epic is the dominant acute-care EHR vendor and has expanded into post-acute and home health modules (e.g., Care Everywhere, Community Connect); while not purpose-built for home-based care, Epic competes for large IDN-affiliated home health agencies that HCHB also targets.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) provides a broad EHR platform that is extending into post-acute and home health settings, leveraging its large acute-care installed base — a broad incumbent competing for enterprise-scale home health opportunities.
• McKesson / Change Healthcare: McKesson offers a portfolio of healthcare technology and analytics products that touch home-based care, including revenue cycle and analytics capabilities — a broad incumbent whose reach into home health intersects with HCHB's revenue cycle services.

Emerging players

• AlayaCare: AlayaCare provides cloud-based home care software for home health, personal care, and hospice agencies with scheduling, clinical documentation, and family portals — an emerging player competing for the same home-based care market, with stronger personal care orientation than HCHB.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HCHB_Connect
• Facebookfacebook.com/261868903879492
• LinkedInlinkedin.com/company/24083

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homecare Homebase