What Axxess does

Axxess is a private Dallas-based healthcare technology company founded in 2007 that provides cloud-based SaaS solutions to organizations delivering home health, hospice, home care, and palliative care. Its core product portfolio spans four vertical platforms—Axxess Home Health, Home Care, Hospice, and Palliative Care Software—each addressing CMS regulations, HOPE-model compliance, interdisciplinary group workflows, intake, scheduling, documentation, and billing. The platform is complemented by operational modules including Axxess Revenue Cycle Management (with $37B+ in claims processed historically), Axxess CAHPS for patient satisfaction tracking, Axxess CARE for staffing, Axxess Training and Certification+ (including Caregiver University with 40+ courses), Business Intelligence dashboards, and Axxess Exchange (powered by Kno2) for interoperability. The technology stack centers on a cloud SaaS architecture enhanced by the Axxess Intelligence AI ecosystem, which includes the Ambient Agent, Intake Agent, and Billing Agent for autonomous workflow automation, with the Ambient Agent representing a multimodal audio-to-structured-documentation capability.

The company monetizes primarily through monthly subscription fees per location or branch, supplemented by implementation fees for multi-branch organizations, transaction-fee billing/recovery services, professional services billed at $250 per hour, and $299/month read-only post-termination access. Secondary Super-User seats are priced at $250 per month. Revenue is generated across a globally distributed customer base of 9,000+ organizations serving 10M+ patients, with 200,000+ mobile app users and 800,000+ users on the platform overall. The company pursues a multi-channel go-to-market: enterprise field sales for larger agencies, self-service via the Growth Hub and iOS/Android mobile apps for smaller organizations, channel and Elite Network Partners (most prominently Olli Health), and event-driven demand generation through the annual AGILE conference drawing 800+ attendees. Operationally, Axxess maintains dual offices (Dallas headquarters and the former Complia Health location in Schaumburg, IL), holds CHAP, ACHC, ISO 9001, HiTrust, and HIPAA certifications, and is registered as a CMS Network Service Vendor enabling direct Medicare Part B billing.

Name

Axxess

Legal name

Axxess Technology Solutions, Inc.

Website

https://axxess.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Axxess provides cloud-based SaaS solutions for home health, hospice, home care, and palliative care organizations, serving 9,000+ agencies globally with integrated clinical, billing, AI, staffing, and interoperability tools.

Ownership category

akta.pro rank

Product category

Home Healthcare Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Hospice & Palliative Care Care Coordination / Navigation (HLADAHAK)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Home health software
• Hospice software
• Home care software
• Palliative care software
• Healthcare SaaS platform

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Platform Subscription: Monthly subscription fees per location/branch for access to the Axxess software platform. Organizations pay implementation fees, monthly recurring fees, and additional fees for extra Super-Users.
2. Billing Services: Revenue cycle management services including claims processing, NOE/NOTR submission, and payment recovery services. Fees include Billing Services and Recovery Services.
3. Implementation Fees: One-time fees charged for initial implementation and setup of the platform for organizations with multiple branches or locations.
4. Read-Only Access: Post-termination read-only access to existing data available for $299 per location/branch per month.
5. Custom Services: Customized education, presentations, reports, or other professional services billed at $250 per hour.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Core offering

Axxess provides an integrated cloud-based SaaS platform purpose-built for home health, hospice, home care, and palliative care organizations. The platform unifies clinical documentation, scheduling, billing/revenue cycle management, CAHPS patient satisfaction tracking, staffing, training, and AI-powered analytics on a single ecosystem used by 9,000+ care-at-home organizations globally.

Product overview

Axxess is a leading global technology platform for healthcare at home offering a unified ecosystem of integrated software solutions. The portfolio consists of four core care delivery products (Axxess Home Health Software, Axxess Home Care Software, Axxess Hospice Software, Axxess Palliative Care Software) built on a single integrated platform with shared data and workflows. These are complemented by operational add-on modules including Axxess Revenue Cycle Management (claims and billing automation), Axxess CAHPS (patient satisfaction tracking), Axxess CARE (staffing and workforce management), Axxess Training and Certification+ (with Caregiver University), Axxess Business Intelligence, and Axxess Exchange (powered by Kno2 for interoperability). The platform is enhanced by Axxess Intelligence, an AI ecosystem featuring autonomous agents (Ambient Agent, Intake Agent, Billing Agent) for clinical documentation, intake automation, and billing processes. Growth Hub provides self-service tools for organizational growth. The AGILE annual conference supports industry education and networking.

Differentiator

Problem solved

Functional benefit

Brands

• Axxess Home Health Software: All-in-one platform for integrated care quality management and compliance for home health agencies.
• Axxess Home Care Software
• Axxess Hospice Software
• Axxess Palliative Care Software
• Axxess Intelligence
• Axxess Exchange
• Axxess CARE
• Axxess CAHPS
• Axxess Revenue Cycle Management
• Axxess Training and Certification+
• Caregiver University
• AGILE (Axxess Growth, Innovation and Leadership Experience)
• Growth Hub
• Axxess Business Intelligence

Quantifiable outcome

• $37 billion+ in claims processed through the platform
• +4 more outcomes

Named customers20 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability7 records

Feature12 records

Partnerships

13 partnerships are on record, tiered elite/flagship, core and minor.

• Olli Healthelite/flagshipStrategic or Co-development Partner · 8 April 2026Olli Health named first Elite Network Partner, reflecting deeper strategic collaboration and shared investment in care-at-home technology. Companies plan to develop software integration combining AI-powered coding and quality review services with Axxess technology. Olli Health is also platinum leadership sponsor of the AGILE conference.
• Kno2coreTechnology or IntegrationPowers Axxess Exchange for secure, seamless patient data exchange across care settings. Enables interoperability and clinical information exchange services within the Axxess platform.
• EazewellminorGTM or Marketing PartnerEnterprise partnership where Axxess is offered to Eazewell's covered lives, extending reach to over 8 million covered lives. Eazewell Advance platform integrates Axxess for digital identity and inheritance management including subscription management.
• ClaimHealthcoreStrategic or Co-development PartnerStrategic partner in developing the 2026 Industry Growth Insights Report, collaborating on technology adoption and workforce challenges research.
• DecisionHealthcoreStrategic or Co-development PartnerStrategic partner in developing the 2026 Industry Growth Insights Report, contributing expertise on regulatory demands in care at home.
• MAC LegacyminorStrategic or Co-development PartnerPartner in developing the 2026 Industry Growth Insights Report covering home health, hospice, palliative care, and home care leaders.
• nVoqminorStrategic or Co-development PartnerPartner in developing the 2026 Industry Growth Insights Report, contributing speech analytics and quality review expertise.
• QAPIplusminorStrategic or Co-development PartnerPartner in developing the 2026 Industry Growth Insights Report covering quality assurance and performance improvement.
• CheckrminorOthersThird-party vendor providing background checks for Professionals using AxxessCARE staffing platform.
• Braintree (PayPal)coreOthersPayment processing services for AxxessCARE, handling Professional payments from Organizations and credit card processing.
• StripeminorOthersAlternative third-party payment processing service referenced in terms of service.
• Interoperability PartnerscoreTechnology or IntegrationBuilds customized and seamless integrations with innovative industry partners. Includes pharmacy benefit managers and clinical information exchange services integrated with hospice and home health solutions.
• Channel PartnerscoreChannel Partner/ Reseller/ DistributorTrusted community of partners delivering purposeful outcomes beyond technology. Resellers and distributors extending market reach.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WellSky: WellSky is a leading provider of software, analytics, and services across the post-acute and care-at-home continuum (home health, hospice, palliative, and beyond). It is one of Axxess's closest direct competitors for enterprise home health and hospice EMR contracts.
• MatrixCare (ResMed): MatrixCare, owned by ResMed, is a major EHR/ERP vendor for home health, hospice, palliative, and home care providers. It competes head-to-head with Axxess on integrated care-at-home platforms and add-on modules such as billing and clinical documentation.
• Homecare Homebase: Homecare Homebase is a widely deployed EMR for home health and hospice agencies, particularly among large multi-site operators. It is a direct competitor in the enterprise home health/hospice software category that Axxess targets.
• Netsmart: Netsmart provides EHR and operational software across post-acute and behavioral health, including home health and hospice. It is a direct competitor in care-at-home EMR and offers adjacent analytics, telehealth, and revenue cycle capabilities.
• Brightree (ResMed): Brightree, owned by ResMed, focuses on home medical equipment, infusion, and home health/hospice software. It directly competes with Axxess in the home health workflow and billing automation space.
• KanTime: KanTime is an EMR platform purpose-built for home health, hospice, and behavioral health agencies. It competes with Axxess in mid-market and enterprise care-at-home deployments with similar clinical, billing, and compliance features.

Broad incumbents

• PointClickCare: PointClickCare is a large, established healthcare technology platform primarily serving senior care, skilled nursing, and broader post-acute markets. While its core is SNF/LTC, its care-at-home expansion overlaps with Axxess's footprint.

Emerging players

• Alora Healthcare Systems: Alora provides home health and hospice software aimed at small-to-mid-sized agencies, including clinical documentation, scheduling, and billing. It overlaps with Axxess at the SMB/mid-market tier of the same care-at-home segment.
• Suture Health: Suture Health offers a mobile-first EMR and clinical communication platform for home health and hospice agencies, focused on point-of-care usability. It competes with Axxess in the mobile documentation and clinician experience layer.

Others

• Kno2 (Axxess Exchange partner): Kno2 powers Axxess Exchange for interoperability and patient data exchange. As the underlying network, it is an ecosystem enabler rather than a direct competitor, but its broader healthcare interoperability business overlaps thematically with Axxess's care-coordination ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/AxxessTechnology
• Facebookfacebook.com/axxess
• LinkedInlinkedin.com/company/axxess-consult
• Instagraminstagram.com/axxessconsult
• Xx.com/Axxess

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Axxess