ITpipes
ITpipes provides cloud-based pipeline inspection management software for municipal sewer and stormwater utilities and CCTV inspection contractors, with AI-assisted defect coding, NASSCO compliance, and deep Esri GIS and asset management system integrations.
- Company typePrivate
- Founded2009
- HeadquartersAlbuquerque, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ITpipes does
ITpipes provides cloud-based pipeline inspection management software for municipal sewer and stormwater infrastructure, with hardware-agnostic field capture, browser-based office review, and AI-assisted defect coding. The platform is built on a modular architecture comprising three core applications — FieldVision (mobile field software for inspection crews, formerly ITpipes Mobile), CoreVision (browser-based office review and reporting platform, formerly ITpipes Web), and SmartVision (the unified solution that synchronizes field and office data via ITpipes Cloud) — augmented by ITpipes Sync for real-time and scheduled data transfer, and AiDetect (formerly Assisted Inspection Coding/AIC), a cloud-exclusive AI add-on that uses computer vision with NASSCO-certified human-in-the-loop verification to deliver 97% defect detection accuracy and reduce coding/QA time by 50%+.
The product supports NASSCO PACP, MACP, and LACP coding standards, and is hardware-agnostic across all major CCTV manufacturers (CUES, IBAK, Envirosight, Aries, RS Technical, RinnoVision, Rausch). ITpipes maintains deep bi-directional integrations with Esri ArcGIS (Gold Partner, Release Ready Specialty) and with every major municipal asset management system — Trimble Cityworks, OpenGov EAM, Infor IPS, Tyler Munis, CentralSquare/Lucity, NEXGEN, and Beehive — and has expanded into capital planning workflows through integrations with Aquanuity AquaTwin Asset and Autodesk Info360 Asset.
The business operates a subscription SaaS model for FieldVision, CoreVision, and SmartVision with annual billing, supplemented by usage-based pricing for AiDetect (priced per linear foot of footage processed) and a professional services line covering NASSCO certification classes, online training, and implementation support. ITpipes targets two primary customer segments: municipal water/wastewater utilities and public works departments (served directly and through a contractor channel), and CCTV inspection contractors who serve as both customers and delivery channels for municipal clients. Geographic focus is North America (USA and Canada), with 2,000+ municipalities served and a recent $20M growth equity raise in August 2024 to accelerate AI development and operations.
ITpipes firmographics
Firmographics- Name
- ITpipes
- Legal name
- ITpipes OpCo LLC
- Website
- https://itpipes.com/
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ITpipes provides cloud-based pipeline inspection management software for municipal sewer and stormwater utilities and CCTV inspection contractors, with AI-assisted defect coding, NASSCO compliance, and deep Esri GIS and asset management system integrations.
- Ownership category
- akta.pro rank
ITpipes industry classification
Industry- Product category
- Pipeline Inspection Software
- NAICS
- Water, Sewage and Other Systems (2213)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors) (EUANACAG)
- akta.pro secondary industries
- Stormwater Drainage Network Operations & Maintenance (Cleaning, CCTV, Jetting) (EUANAEAB), Condition Assessment & Inspection (CCTV, Acoustic, Leak/Pressure, NDT) (EUANALAG)
Keywords
Where ITpipes is headquartered
LocationHeadquarters
- HQ city
- Albuquerque
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ITpipes business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Subscription: Cloud-based SaaS subscription model for CoreVision, FieldVision, and SmartVision platforms. Includes hosting, updates, support, and access to ITpipes Cloud infrastructure.
- AI-Assisted Coding (AiDetect): AI-powered defect coding service priced per linear foot of inspection footage processed, with human verification by NASSCO-certified experts included.
- Training and Professional Services: Online training, NASSCO certification classes, implementation services, and configuration support for enterprise deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS subscription with multiple tiers based on organization size and features |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
ITpipes product offering
Product offeringCore offering
ITpipes provides cloud-based pipeline inspection software for municipal water/wastewater utilities and CCTV inspection contractors to collect, code, analyze, and manage sewer and stormwater pipe inspection data. The platform spans field data capture (FieldVision), office review and reporting (CoreVision), unified field-to-office synchronization (SmartVision), AI-assisted NASSCO defect coding (AiDetect), and cloud hosting infrastructure (ITpipes Cloud), with native integrations to Esri GIS and major asset management systems.
Product overview
ITpipes offers a modular platform-plus-applications architecture for sewer and stormwater pipeline inspection management. The core offering consists of three connected applications: FieldVision (mobile field software for inspection crews), CoreVision (browser-based office platform for data review and reporting), and SmartVision (the unified solution that connects FieldVision and CoreVision together via ITpipes Cloud). AI-assisted defect coding is delivered through AiDetect (formerly AIC), a cloud-exclusive add-on that processes CCTV video using computer vision with human-in-the-loop verification. ITpipes Sync provides data synchronization between field and office, while ITpipes Cloud serves as the cloud hosting infrastructure. The platform is hardware-agnostic, integrates natively with Esri GIS and multiple asset management systems, and supports NASSCO PACP, MACP, and LACP coding standards.
Differentiator
Problem solved
Functional benefit
Brands
- AiDetect: AI-assisted defect coding solution that combines AI-powered automation with expert human oversight to detect and code pipe defects from CCTV inspection video.
- SmartVision
- CoreVision
- FieldVision
- ITpipes Cloud
Products and services
- SmartVision Unified platform that connects FieldVision and CoreVision to synchronize sewer and pipe inspection data between field and office in real time. Powered by ITpipes Cloud, it enables field crews to capture inspections while office teams monitor progress, apply QA/QC, and generate reports, with full integration into Esri GIS and asset management systems.
- CoreVision Browser-based office platform for managing, reviewing, and reporting sewer and pipe inspection data. Formerly known as ITpipes Web, it provides centralized access to inspection data, maps, reports, and GIS integration from any location without software installation, with dynamic reporting, SmartTabs filtering, and NASSCO-compliant data structures.
- FieldVision Mobile field software for pipeline inspection crews to capture, code, and manage inspection data in real time or offline. Formerly known as ITpipes Mobile, it supports mainline, manhole, and lateral inspections with NASSCO PACP, MACP, and LACP certification, and syncs seamlessly to CoreVision when connectivity is available.
- AiDetect AI-assisted defect coding solution that combines artificial intelligence with expert human oversight to automatically identify, classify, and code pipe defects from CCTV inspection video. Formerly known as Assisted Inspection Coding (AIC), it cuts coding and QA time by at least 50% while delivering 97% defect detection accuracy with NASSCO-compliant outputs, and is available exclusively through ITpipes Cloud.
- ITpipes Cloud Fully-hosted SaaS cloud platform for storing, managing, and sharing inspection data. Provides secure data hosting, automatic backups, geographic redundancy, role-based access controls, and VPN-free access from any authorized device, and serves as the hosting backbone for the full ITpipes inspection suite.
- ITpipes Sync Synchronization tool that transfers inspection data between field and office in real time or on a scheduled basis. Enables offline field work with seamless syncing, eliminates manual data transfers, and supports cloud-to-cloud contractor data delivery to client CoreVision systems.
Quantifiable outcome
- 97% defect detection accuracy with AiDetect AI-assisted coding
- +5 more outcomes
Companies that use ITpipes
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
ITpipes technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability3 records
Feature7 records
ITpipes partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered strategic, core and flagship.
- Autodesk Info360 AssetstrategicIntegration connecting ITpipes SmartVision inspection data with Autodesk Info360 Asset for condition scoring, risk evaluation, deterioration modeling, and rehabilitation planning.
- OpenGov (formerly Cartegraph)coreOfficial OpenGov partner with bi-directional integration between ITpipes inspection data and OpenGov EAM. Enables real-time work order sync, inspection data flow, and automatic OCI calculation.
- EsriflagshipEsri Gold Partner with Release Ready Specialty certification. Deep bi-directional integration with ArcGIS Online, ArcMap, ArcGIS Pro, and ArcGIS Marketplace listing. Only pipeline inspection software on the ArcGIS Marketplace.
- Trimble CityworkscoreITpipes and Trimble Cityworks integration provides automatic bi-directional sync of work orders, inspections, and asset data. Trimble Unity Maintain ready certification.
- Infor Public Sector (IPS)coreITpipes and Infor IPS integration enables work order automation, inspection data sync, and emergency inspection work order creation directly from the field.
- Tyler Technologies MuniscoreIntegration with Tyler Munis ERP for government agencies enables work order population in FieldVision and inspection uploads directly to Munis.
- CentralSquare (formerly Lucity)coreBi-directional automated integration with CentralSquare/Lucity asset management system. Work orders created in CentralSquare automatically sync to field crews.
- AquanuitystrategicStrategic partnership connecting ITpipes NASSCO condition data with Aquanuity's AquaTwin Asset platform for capital planning. Closes the loop between inspection findings and capital improvement plans.
- CCTV Equipment Manufacturers (Cues, IBAK, Envirosight, Aries, RinnoVision, Rausch)coreHardware-agnostic platform supporting all major CCTV inspection equipment manufacturers including Cues, RapidView IBAK, Envirosight, Aries Industries, RS Technical, and RinnoVision. No hardware replacement required.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
ITpipes competitors and assessment
Company assessmentDirect peers
- WinCan: WinCan (by CDM Smith / Pipeline Analytics) is the leading direct competitor in sewer CCTV inspection software, offering comparable NASSCO-compliant coding, asset management integration, and reporting for municipal and contractor customers across North America and Europe.
- PipeLogix: PipeLogix is a direct competitor in sewer and storm pipe inspection software, providing PACP/MACP/LACP-compliant data capture, GIS integration, and reporting tools to municipalities and CCTV inspection contractors.
Emerging players
- SewerAI: SewerAI is an emerging AI-native player in sewer inspection, applying computer vision to automated defect coding on CCTV footage — directly competing with ITpipes' AiDetect for AI-assisted coding workloads in municipal sewer programs.
- RedZone Robotics: RedZone Robotics provides multi-sensor sewer inspection robotics and data analytics, including AI-assisted defect coding. It overlaps with ITpipes at the inspection data and condition assessment layer, with a stronger hardware orientation.
Broad incumbents
- Esri: Esri is the dominant GIS platform provider and ITpipes' flagship integration partner (Gold Partner). While Esri is an enabler for ITpipes, its broader ArcGIS platform could in theory absorb more inspection analytics, making it both a partner and a broad incumbent in the spatial infrastructure space.
- Trimble (Cityworks): Trimble Cityworks is a leading municipal asset management platform with a bi-directional integration to ITpipes. As a broader public-sector EAM incumbent, it overlaps with ITpipes at the inspection-to-work-order workflow layer.
- Bentley Systems: Bentley Systems is a broad infrastructure software incumbent with water/wastewater digital twin and asset performance offerings (e.g., OpenFlows, iTwin). It addresses the same municipal infrastructure buyers as ITpipes from a portfolio perspective rather than a focused inspection niche.
- OpenGov: OpenGov (formerly Cartegraph) is a broad public-sector asset and operations management platform with a direct ITpipes integration. It overlaps with ITpipes around municipal asset data workflows and could evolve into a closer competitor in the capital planning layer.
- Autodesk (Info360 Asset): Autodesk's Info360 Asset is a water infrastructure asset management platform newly integrated with ITpipes SmartVision. As a broad incumbent in engineering and infrastructure software, Autodesk competes for the same municipal budget line and could expand deeper into inspection analytics.
- Pure Technologies / Xylem: Xylem (owner of Pure Technologies and Visenti) is a global water technology incumbent offering smart metering, network monitoring, and condition assessment for water and wastewater utilities, with overlapping capabilities in pipeline condition assessment analytics.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ITpipes social profiles
Digital presenceITpipes compliance and trust
Trust signalCompliance8 records
ITpipes financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITpipes leadership team
Management profileNumber of profiles
Profiles1 record
ITpipes funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITpipes M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITpipes
What does ITpipes do?
ITpipes provides cloud-based pipeline inspection software for municipal water/wastewater utilities and CCTV inspection contractors to collect, code, analyze, and manage sewer and stormwater pipe inspection data. The platform spans field data capture (FieldVision), office review and reporting (CoreVision), unified field-to-office synchronization (SmartVision), AI-assisted NASSCO defect coding (AiDetect), and cloud hosting infrastructure (ITpipes Cloud), with native integrations to Esri GIS and major asset management systems.
Is ITpipes a public or private company?
ITpipes is a private company. It is classified as venture growth investor backed and is currently operating.
When was ITpipes founded?
ITpipes was founded in 2009. It employs 51 to 100 people.
Where is ITpipes based?
ITpipes is headquartered in Albuquerque, United States, in the North America region.
How does ITpipes make money?
Three revenue lines are on record. Software Subscription is the primary driver. The others are AI-Assisted Coding (AiDetect) and training and Professional Services.
Who are ITpipes's main competitors?
Direct peers on record are WinCan and PipeLogix. Emerging players are SewerAI and RedZone Robotics. Broad incumbents are Esri, Trimble (Cityworks), Bentley Systems, OpenGov, Autodesk (Info360 Asset) and Pure Technologies / Xylem.
Does ITpipes have an API?
No public API is recorded for ITpipes.
What industry is ITpipes in?
ITpipes's product category is Pipeline Inspection Software. Its primary akta.pro industry code is EUANACAG, Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors), with a secondary code of EUANAEAB, Stormwater Drainage Network Operations & Maintenance (Cleaning, CCTV, Jetting). Its NAICS code is 2213 and its SIC code is 3823.