What MHC Software does

MHC Software (doing business as MHC Automation) is a privately held SaaS provider of AI-powered document and payment automation for regulated enterprises. Headquartered in Burnsville, Minnesota, the company serves customers in financial services, healthcare, insurance, and manufacturing across more than 50 countries, with disclosed enterprise customers including CoxHealth, Optum Home & Community, Essilor, Procore Technologies, and Digital Insure. The platform processes nearly one billion pages annually at production rates exceeding 300 pages per second, and one health system customer routes $1.5B+ of AP spend through MHC's payment automation. Under CEO Chris Hartigan — appointed February 17, 2026 from Quadient — the company is positioning for its next growth phase on the back of its relaunched platform.

The company's core offering is MHC NorthStar, a cloud-native SaaS platform launched in 2024 that consolidates Customer Communications Management (CCM), Accounts Payable and Accounts Receivable automation, invoice and payment automation, payroll and employee tax document workflows, and supply chain document automation under a single governed environment. Notable technical components include the AI Assist generative-AI add-on for natural-language document authoring and translation, intelligent invoice capture using OCR and machine learning, omnichannel delivery across print, email, SMS, and web portals, drag-and-drop workflow automation with audit trails, and 100-plus pre-built certified integrations with Oracle E-Business Suite/Cloud ERP/PeopleSoft/NetSuite, SAP, Infor, Microsoft Dynamics 365, Workday, Salesforce, Box, Siemens MES, and Premier. The platform supports 50-plus accessibility specifications for European Accessibility Act and HIPAA-aligned compliance, and is SOC 2 Type 2 certified. Analyst coverage includes placement in the 2026 QKS Group SPARK Matrix Leaders quadrant, IDC MarketScape Major Player, Aragon Research Globe Leader, Aspire CCS Leaderboard Leader, and Gartner recognition.

MHC operates a quote-based enterprise SaaS subscription model billed annually, complemented by professional services for implementation and customization, plus transaction-based revenue from its Payments Plus module that generates monthly rebates on Premium ACH and virtual card volumes. Go-to-market blends direct enterprise field sales (with 'Request a Demo' CTAs throughout the website), channel partnerships (Dialog Group for European regional coverage), and an OEM/embedded distribution relationship with Odessa Technologies that embeds NorthStar into asset finance lending and servicing workflows. The company is privately held with no disclosed institutional investors beyond a 2019 Strattam Capital investment, no parent company, and no announced funding rounds since 2019 in the source material.

Name

MHC Software

Legal name

MHC Automation

Website

https://www.mhcautomation.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

MHC Software (MHC Automation) is a private SaaS provider of AI-powered document and payment automation for regulated enterprises in financial services, healthcare, insurance, and manufacturing, serving customers across 50+ countries with its MHC NorthStar platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Burnsville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Document Automation: Cloud-based subscription model for document and communication automation platforms. Includes Customer Communications Management (CCM), Accounts Payable Automation, and related modules accessed via SaaS licensing.
2. Professional Services: Implementation, configuration, and ongoing professional services for platform deployment, integration, and customization.
3. Payments Plus (Premium ACH & Virtual Cards): Payment processing services generating monthly rebates on Premium ACH and virtual card payments as a return on AP spend.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

MHC Software (dba MHC Automation) provides an AI-powered SaaS platform, MHC NorthStar, for document and payment automation. The company automates customer communications, accounts payable/receivable, and tax and compliance documents for regulated industries including financial services, healthcare, insurance, and manufacturing. It also facilitates B2B payments through embedded payment processing capabilities.

Product overview

MHC Software offers a unified AI-powered SaaS platform called MHC NorthStar that provides document and payment automation across three operational domains: Customer, Vendor, and Employee. The core platform is complemented by specialized modules including AI Assist (AI-powered document generation add-on), Customer Communications Management (CCM), Customer Experience Automation, Invoice Automation, Payment Automation with Payments Plus, AP Tax and Compliance Documents, Supply Chain Document Automation, Accounts Receivable Documents, Accounts Payable Automation, Payroll Documents, Employee Tax Documents, and Employee Documents. The architecture enables organizations to automate document workflows and stakeholder communications from a single integrated platform with pre-built ERP integrations and cloud-native deployment.

Differentiator

Problem solved

Functional benefit

Brands

• MHC NorthStar: AI-powered workflow automation platform for document and payment automation, integrating CCM, AP automation, payroll, and supply chain document solutions.
• AI Assist
• Payments Plus

Products and services

• MHC NorthStar AI-powered SaaS platform for document and payment automation; supports customer communications management, accounts payable/receivable automation, payroll documents, and embedded B2B payments for regulated industries.
• Customer Communications Management (CCM) Module for generating and managing personalized customer-facing documents and communications.
• Customer Experience Automation Solution for orchestrating automated, personalized customer journeys and document-driven experiences.
• Accounts Payable Automation Solution that captures, validates, and processes vendor invoices and AP documents to streamline payables operations.
• Invoice Automation Automated invoice generation, delivery, and tracking solution.
• Payment Automation Embedded payment processing capability enabling automated B2B payments within the document workflow.
• Payments Plus Enhanced payments offering expanding payment methods and embedded processing options.
• AP Tax and Compliance Documents Automated generation of AP-related tax forms and compliance documents (e.g., 1099s).
• Supply Chain Document Automation Automates documents across the supply chain, including purchase orders, shipping notices, and vendor onboarding forms.
• Accounts Receivable Documents Automated generation and delivery of AR documents, including statements, dunning notices, and remittance documents.
• MHC NorthStar Payroll Payroll document automation solution producing paystubs, direct deposit notices, and related payroll communications.
• MHC NorthStar Employee Tax Documents Automated generation and delivery of employee tax forms such as W-2s.
• MHC NorthStar Employee Documents Automated generation and delivery of HR/employee-facing documents (e.g., onboarding, benefits).
• AI Assist AI-powered assistant capability within the MHC NorthStar platform for intelligent document automation.

Quantifiable outcome

• Processing time reduced by 50% (CoxHealth case)
• +8 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability7 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core and regional.

• Odessa TechnologiescoreStrategic or Co-development Partner · 19 May 2026Strategic partnership to embed MHC NorthStar CCM capabilities into Odessa's asset finance platform. The integration targets North American auto and equipment finance organizations facing increasing regulatory complexity and rising borrower expectations. Odessa clients can now access MHC's customer communications management directly within their lending and servicing workflows, enabling auto and equipment finance organizations to reduce manual processes and respond faster to regulatory changes.
• Dialog GroupregionalChannel Partner/ Reseller/ DistributorDialog Group serves as an authorized reseller providing regional implementation and support for European customers. Supported the Digital Insure implementation in their private Amazon cloud environment with EU regulatory compliance support including European Accessibility Act and Digital Operational Resilience Act.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• OpenText: OpenText is a large enterprise content management and CCM vendor with extensive document automation capabilities serving regulated industries. It competes with MHC across enterprise document workflows but operates as a broader information management platform rather than a CCM-focused specialist.
• Precisely (formerly HelpSystems): Precisely offers a broad data integrity, integration, and document automation platform that overlaps with MHC's data integration and document generation capabilities. It serves regulated industries with a wider portfolio than MHC's specialized CCM focus.
• Adobe (Document Cloud / Experience Cloud): Adobe competes with MHC through its Document Cloud and Experience Cloud portfolios, particularly for document generation and customer communications at enterprise scale. Adobe is a broader incumbent with creative, marketing, and document capabilities rather than a CCM-focused specialist.

Direct peers

• Doxim: Doxim provides CCM and document automation solutions targeted at financial services, healthcare, and insurance — the same primary verticals as MHC. Its focus on regulated, high-volume customer communications makes it a direct comparable in enterprise accounts.
• Messagepoint: Messagepoint is a CCM specialist offering a cloud-based content management and customer communications platform aimed at regulated industries. Its AI-assisted content operations and healthcare/insurance focus make it a direct comparable to MHC NorthStar.
• Quadient: Quadient is a direct competitor in the Customer Communications Management (CCM) and Accounts Payable Automation markets, offering a closely overlapping product suite aimed at regulated enterprises. Notably, MHC's new CEO Chris Hartigan previously led Quadient's global software business, underscoring the direct comparability of their offerings and go-to-market motion.
• Smart Communications: Smart Communications is a dedicated CCM platform competing head-to-head with MHC NorthStar for enterprise customer communications, particularly in financial services and insurance. Its cloud-native, compliance-focused offering closely mirrors MHC's regulated-industry positioning.

Emerging players

• Cincom Systems: Cincom offers document output and customer communications management solutions serving regulated industries. Its focus on enterprise document generation and compliance overlaps with MHC's NorthStar CCM module.
• Ecrion Software: Ecrion was acquired by MHC Software in 2020, but its standalone product line (now part of MHC) included customer communications and document generation tools. Comparable because it represents the technology stack MHC integrated to extend its CCM capabilities.

Others

• GTT Communications (Netcracker / Comverse): Includes communications and document processing vendors that interact with the CCM ecosystem via telecommunications and BSS/OSS layers. While not a direct competitor, they participate in adjacent enterprise communications workflows where MHC's customers operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@mhcautomation
• LinkedInlinkedin.com/company/mhcautomation
• Xx.com/mhcautomation

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MHC Software