FourNet
FourNet is a Manchester-headquartered, PE-backed provider of CX, AI, cybersecurity, and network transformation services to UK public sector, regulated industries, and large enterprises, delivered through outcome-underwritten multi-year contracts and proprietary platforms including ANTENNA and IntellAIgent.
- Company typePrivate
- Founded2005
- HeadquartersManchester, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What FourNet does
FourNet is a Manchester-headquartered, PE-backed managed communications and digital transformation provider founded in 2005, serving UK public sector, regulated industries, and large enterprise customers. The company converges customer experience transformation, AI and intelligent automation, cybersecurity, and secure networking into outcome-underwritten programmes. Its proprietary technology stack includes ANTENNA (a central-government-grade cloud communications platform designed with the Cabinet Office with 100% uptime over 8 years), Agile Cloud (UK-sovereign hosting), FourNet Connect (multi-carrier network with guaranteed QoS), and the IntellAIgent agentic AI platform. FourNet operates a consultative, enterprise field sales motion targeting complex, high-stakes environments where it commercially underwrites transformation outcomes — if outcomes are not delivered, customers do not pay for consulting. Revenue is generated through multi-year managed services contracts, professional services, and outcome-based performance engagements across named clients including UK Government agencies, councils, NHS-linked services, Bank of England, Metropolitan Police, South Central Ambulance Service, Haier, DAZN, Target Group, and Alzheimer's Society.
FourNet firmographics
Firmographics- Name
- FourNet
- Legal name
- FourNet
- Website
- https://fournet.co.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- FourNet is a Manchester-headquartered, PE-backed provider of CX, AI, cybersecurity, and network transformation services to UK public sector, regulated industries, and large enterprises, delivered through outcome-underwritten multi-year contracts and proprietary platforms including ANTENNA and IntellAIgent.
- Ownership category
- akta.pro rank
FourNet industry classification
Industry- Product category
- Managed Communications and Cloud Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA), Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where FourNet is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
FourNet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services: Ongoing managed services across cyber, network, and CX operations. Customer Success-led governance with structured optimisation and embedded specialist expertise. Revenue is generated through continuous service contracts with performance accountability.
- Professional Services / Consulting: Consultancy-led transformation programmes including CX consulting, digital transformation advisory, cybersecurity, and network services. Engagement starts with diagnostic assessments and delivers transformation programmes with commercial outcome guarantees.
- Outcome-Based / Performance Contracts: FourNet commercially underwrites transformation outcomes. If outcomes are not delivered, the customer pays nothing for consulting. This model ties revenue delivery to measurable results, representing a risk-sharing or outcome-based revenue arrangement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Multi-year contract | Outcome-guaranteed transformation programmes |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
FourNet product offering
Product offeringCore offering
FourNet provides cloud, collaboration, and contact centre transformation services combined with proprietary technology platforms (ANTENNA government-grade cloud comms, Agile Cloud sovereign infrastructure, IntellAIgent agentic AI, FourNet Connect multi-carrier network). The company delivers managed cyber, network and CX services alongside advisory and consulting programmes for enterprise and public sector organisations, all under a commercially underwritten self-funding transformation model.
Product overview
FourNet offers a portfolio of proprietary technology platforms, consulting-led services and managed services for digital transformation, customer experience, AI, cybersecurity and secure networking. Its core proprietary platforms are: ANTENNA (government-grade cloud communications with 100% uptime over 8 years), FourNet Connect (multi-carrier network with guaranteed QoS), Agile Cloud (UK-hosted sovereign cloud infrastructure), and IntellAIgent (agentic AI platform for voice and back-office digital workforce). These platforms integrate with third-party CCaaS ecosystems including NICE CXone, Microsoft Teams, Cisco, Avaya and Content Guru. Consulting services cover CX consulting, AI strategy & automation, advisory & transformation, and workforce optimisation, all delivered under a commercially underwritten self-funding transformation model. Managed services span Cyber, Network and CX operations with 24/7 UK-based support and continuous optimisation. All services are underwritten against agreed outcomes, backed by NIST-aligned delivery, ISO 27001 and Cyber Essentials Plus certifications.
Differentiator
Problem solved
Functional benefit
Products and services
- ANTENNA Proprietary central-government-grade cloud communications platform designed with the Cabinet Office. Hosted in Tier 4 government data centres with UK-sovereignty options, achieving 100% uptime over 8 years. Provides resilient, compliant cloud communications for critical government and public sector environments.
- Agile Cloud UK-hosted cloud infrastructure platform for regulated and sovereign environments. Supports private, community and hybrid hosting models with secure-by-design architecture, providing the foundational infrastructure for CX, AI and managed services deployments.
- IntellAIgent Platform Proprietary agentic AI IP providing a full digital workforce for voice and back-office automation. Combines voice-first AI agents, workflow orchestration, data engineering and secure infrastructure, with autonomous multi-step actions governed by machine identity controls and human-in-the-loop oversight.
- FourNet Connect Own multi-carrier network with end-to-end QoS, security and resilience guarantees. Provides secure, high-performance network connectivity supporting SD-WAN, SASE and network segmentation for customers requiring guaranteed network performance.
- UC3 Cloud communications platform for enterprise voice and collaboration, delivering resilient, integrated environments for employees, contact centres and customers at national scale. Integrated with Microsoft Teams.
- Cloud Contact Centre End-to-end cloud contact centre transformation covering platform selection (NICE CXone, Microsoft, Cisco, Content Guru, Avaya), migration, AI integration and managed optimization for regulated and high-volume environments.
- Managed Cyber Services 24/7 UK-based managed SOC, threat detection, incident response, EDR and Zero Trust architecture delivery. Includes Cyber Assessment, Cyber Protect, Cyber Managed SOC and Cyber Respond services under one accountable partner.
- Managed Network Services Managed network services covering SD-WAN and SASE design, deployment and ongoing optimization, including FourNet's own network connectivity platform with guaranteed QoS, security and resilience.
- Managed CX Services Customer Success-led managed services for contact centre operations, providing ongoing optimization, governance, reporting and continuous improvement to compound value post go-live.
- Digital Strategy and Roadmap Advisory and transformation consultancy providing diagnostic-led digital strategy, transformation roadmap and programme delivery for organisations in regulated and mission-critical environments.
- Self-Funding Transformation Commercially underwritten transformation model where early operational improvements release capacity and savings that fund the next phase of change. 100% of commercially guaranteed engagements have delivered underwritten outcomes.
- Cyber Respond Incident response service for cyber events, providing rapid containment, investigation and recovery with clear recovery paths, rehearsed runbooks and governed escalation for mission-critical environments.
Quantifiable outcome
- 100% of commercially underwritten transformation projects delivered desired outcomes
- +9 more outcomes
Companies that use FourNet
Customer profileNamed customers20 records
Segments4 records
Ideal customer profiles4 records
FourNet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability12 records
Feature4 records
FourNet partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- 01TcoreGlobal network specialist acquired to enhance infrastructure capabilities. Integrates high-speed network design, build, and management services, enabling end-to-end resilient network connectivity for critical infrastructure and large enterprise customers.
- AtosminorPremier Systems Integrator partner. FourNet enables Atos to deliver sovereign-grade infrastructure and CX platforms to end customers.
- NICE CXonecoreTechnology partnership for cloud contact centre solutions. FourNet implements, migrates, and optimises NICE CXone platforms for enterprise and public sector customers. 100% uptime maintained since NICE CXone go-live in 2021.
- Microsoft TeamscoreTechnology partnership for enterprise collaboration and voice. FourNet delivers Teams Voice migrations and management, including 21,000 numbers migrated for University of Manchester.
- CiscocoreCisco Gold, Master Security and Master Collaboration partner status. Acquired Nowcomm, a Cisco-accredited partner, strengthening cybersecurity and networking capabilities.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
FourNet competitors and assessment
Company assessmentDirect peers
- Daisy Group: UK-based managed communications, cloud and connectivity provider serving enterprise and public sector with converged voice, network and cloud services — directly overlapping FourNet's UCaaS/CCaaS, network and managed services proposition.
- Gamma Communications: UK cloud communications specialist providing hosted voice, SIP, UCaaS and contact centre solutions to enterprise and public sector, with a comparable channel-led GTM and a strong focus on Microsoft Teams Voice — a direct comparable for FourNet's UC3 and Teams Voice practice.
- ANS Group: UK managed cloud, security and connectivity provider serving enterprise and public sector — closely comparable to FourNet on the converged cloud + cyber + network proposition and on UK regulated-industry customer mix.
- KCOM: UK managed communications and cloud services provider with a strong public sector heritage, offering cloud contact centre, voice and managed network services — comparable on the UK-centric, regulated-customer mix and CCaaS/UCaaS product set.
- Content Guru: UK cloud contact centre and customer experience platform vendor (storm) listed as a FourNet partner; comparable as a UK-headquartered CCaaS specialist with significant public sector and enterprise penetration.
Emerging players
- Cloudreach (an Atos company): UK-originated cloud transformation and managed services provider, now part of Atos, with overlap to FourNet's cloud migration, managed cloud and advisory services — particularly relevant given FourNet's Atos SI partnership.
Broad incumbents
- Computacenter: Larger UK-listed IT infrastructure and managed services provider serving enterprise and public sector across networking, security and workplace — comparable on managed network/security services and public sector exposure, though at materially greater scale.
- Capita: Large UK public sector IT and business services incumbent with significant government, defence and regulated-industry footprint — comparable on the heavy UK public sector customer mix and on contact centre transformation deals, though operating at far greater scale.
- CGI Federal / CGI UK: Global IT and business consulting services firm with a large UK public sector practice delivering managed services, cloud and cyber — directly comparable on the UK central government, defence and regulated-industry customer profile and the systems integration model.
- BT Enterprise (BT Group): UK incumbent telco and managed network/cloud provider serving enterprise and public sector at national scale — comparable on the converged connectivity, UCaaS and managed services proposition, particularly for sovereign and security-cleared UK workloads.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FourNet social profiles
Digital presenceFourNet compliance and trust
Trust signalCompliance3 records
FourNet financial estimates
Financial estimateRevenue estimate
Valuation estimate
FourNet leadership team
Management profileNumber of profiles
Profiles6 records
FourNet subsidiaries and ownership
Company hierarchySubsidiaries2 records
FourNet funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FourNet M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FourNet
What does FourNet do?
FourNet provides cloud, collaboration, and contact centre transformation services combined with proprietary technology platforms (ANTENNA government-grade cloud comms, Agile Cloud sovereign infrastructure, IntellAIgent agentic AI, FourNet Connect multi-carrier network). The company delivers managed cyber, network and CX services alongside advisory and consulting programmes for enterprise and public sector organisations, all under a commercially underwritten self-funding transformation model.
Is FourNet a public or private company?
FourNet is a private company. It is classified as private equity controlled and is currently operating.
When was FourNet founded?
FourNet was founded in 2005. It employs 101 to 250 people.
Where is FourNet based?
FourNet is headquartered in Manchester, United Kingdom, in the Europe region.
How does FourNet make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services / Consulting and outcome-Based / Performance Contracts.
Who are FourNet's main competitors?
Direct peers on record are Daisy Group, Gamma Communications, ANS Group, KCOM and Content Guru. Cloudreach (an Atos company) is listed as an emerging player. Broad incumbents are Computacenter, Capita, CGI Federal / CGI UK and BT Enterprise (BT Group).
Does FourNet have an API?
No public API is recorded for FourNet.
What industry is FourNet in?
FourNet's product category is Managed Communications and Cloud Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDABABAA, Private Cloud Platforms (On‑Prem Cloud Stacks). Its NAICS code is 5182 and its SIC code is 7385.