VitalHub
VitalHub Corp. is a publicly traded Canadian healthcare software company providing EHR, case management, referral management, and patient flow solutions to 1,300+ hospitals, health systems, and human service organizations across Canada, the UK, Australia, and other markets.
- Company typePublic
- Founded2009
- HeadquartersToronto, Canada
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What VitalHub does
VitalHub Corp. is a publicly traded Canadian healthcare software company headquartered in Toronto that provides digital solutions to hospitals, health systems, and human service providers across Canada, the United States, the United Kingdom, Ireland, Qatar, Australia, and New Zealand. The company serves more than 1,300 clients managing over 20,000 beds, with two principal customer segments: acute-care hospitals and health systems (referral management, waitlist management, patient flow, capacity optimization), and community and social service organizations including mental health, addictions, family services, disability support, housing, and child welfare. VitalHub employs over 700 people globally and operates through more than 22 wholly-owned subsidiary brands including Novari Health, Strata Health, MedCurrent, Intouch with Health, Beautiful Information, S12 Solutions, TREAT, CaseWORKS, B Care, DOCit, Clarity, Oculys, SHREWD, Zesty, Attend Anywhere, Synopsis, Hicom, and Premier IT.
VitalHub's platform is organized around five capability pillars: care coordination and referral management (Novari, Strata), clinical and case management (TREAT, CaseWORKS, B Care), operational intelligence (SHREWD, Oculys, Beautiful Information, Insights), patient engagement (Zesty, Attend Anywhere, MyPathway), and workforce management (Premier IT, Hicom). Underlying the portfolio is an interoperability-first architecture with HL7, FHIR, SMART on FHIR, DICOM, and CDS Hooks integrations into Oracle Health, Meditech, Epic, and PointClickCare. AI/ML capabilities are embedded in specific products: MedCurrent uses machine learning for evidence-based diagnostic guidance across 3,000+ medical terms; Novari applies AI to automated referral transcription and waitlist management; Synopsis uses 250+ clinically validated algorithms for preoperative assessment; and Oculys/Strata apply optimization models for patient flow and care transitions. The portfolio holds SOC 2 Type II (CaseWORKS) and ISO 27001/27017/27018/9001 (Strata Health) certifications, and MedCurrent embeds iRefer guidelines from the Royal College of Radiologists.
The business model is predominantly subscription-based SaaS, with 83% of revenue recurring and only 3% annual churn as of Q1 2026. Revenue is generated through annual renewable software licenses plus implementation and professional services, sold via direct enterprise sales to hospitals, health authorities, and government agencies under multi-year contracts at quote-based pricing. VitalHub supplements organic growth with an aggressive M&A program that has executed more than 15 acquisitions since 2017, including the CAD $43.6M Novari Health deal (July 2025), the £9.7M Induction Healthcare Group scheme (June 2025), and prior buys of Strata Health, MedCurrent, Premier IT, Hicom, and Community Data Solutions. Growth is funded by operating cash flow and serial bought-deal equity offerings, including a CAD $74.75M raise in August 2025 and a CAD $34.5M raise in January 2026 led by Cormark Securities.
VitalHub firmographics
Firmographics- Name
- VitalHub
- Legal name
- VitalHub Corp.
- Website
- https://vitalhub.com
- Company type
- Public
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- VitalHub Corp. is a publicly traded Canadian healthcare software company providing EHR, case management, referral management, and patient flow solutions to 1,300+ hospitals, health systems, and human service organizations across Canada, the UK, Australia, and other markets.
- Ownership category
- akta.pro rank
VitalHub industry classification
Industry- Product category
- Healthcare IT Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
- akta.pro secondary industries
- EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Primary Care & General Medicine Virtual Care (HLALAAAA), Terminology Services & Semantic Interoperability (SNOMED/LOINC/RxNorm mapping) (HLACABAJ)
Keywords
Where VitalHub is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
VitalHub business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions (ARR): Annual recurring revenue from renewable software license fees and maintenance services. VitalHub reported $99.1 million ARR in Q1 2026, representing 34% YoY growth. The company describes 83% subscription-based revenue with only 3% annual churn.
- Professional Services: Implementation and consulting services related to software deployment and integration
- Acquisition-Driven Growth: Revenue growth through strategic acquisitions of healthcare software companies, expanding product portfolio and customer base internationally
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Healthcare Organizations |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
VitalHub product offering
Product offeringCore offering
VitalHub provides an award-winning portfolio of 20+ proprietary cloud-based healthcare software products spanning care coordination and referral management, EHR and case management, patient engagement, operational intelligence, and workforce management. The solutions are sold primarily on a subscription basis to hospitals, health systems, government health agencies, and community/social service organizations across Canada, the UK, Australia, the US, Ireland, Qatar, and New Zealand. Its platform integrates with major EHR systems (Oracle Health, Epic, Meditech, PointClickCare) through HL7, FHIR, and DICOM interoperability standards, and includes AI-enabled modules for clinical decision support (MedCurrent) and referral management (Novari Health).
Product overview
VitalHub operates as a platform-plus-modules architecture, offering an award-winning portfolio of digital solutions that connect care, streamline workflows, and improve outcomes across health and human services. The core portfolio includes care coordination solutions (Novari Health for referral management and central intake, Strata Health for transitions of care), clinical decision support (MedCurrent for diagnostic guidance, MCAP for patient flow), operational intelligence (Oculys, SHREWD, Beautiful Information for real-time visibility), EHR and case management (TREAT, CaseWORKS, B Care), patient engagement (Zesty, Attend Anywhere, MyPathway), scheduling (BookWise), workforce management (Premier IT, Hicom), and specialized solutions (Synopsis, S12, Community Data Solutions). The products integrate with major EHR systems including Oracle Health, Meditech, Epic, and PointClickCare, and are connected through HL7 FHIR interoperability standards.
Differentiator
Problem solved
Functional benefit
Brands
- Novari Health: Cloud-based enterprise-scale referral management, central intake, and wait list solutions that improve organizational efficiency and patient access to care.
- Strata Health
- MedCurrent
- Intouch with Health
- SHREWD
- TREAT
- CaseWORKS
- B Care
- Zesty
- Attend Anywhere
Products and services
- Novari Health Cloud-based, enterprise-scale referral management, central intake, and wait list management solutions that improve organizational efficiency and patient access to care, with AI-enabled modules including automated referral transcription.
- Strata Health Transitions of care platform that digitizes and orchestrates patient movement across the care continuum, managing referrals, wait lists, vacancies, and capacity with an intelligent criteria-based recommendation engine.
- MedCurrent Clinical decision support platform that embeds evidence-based diagnostic referral guidance for radiology, pathology, echocardiography, and oncology directly within electronic ordering workflows, using machine learning across 3,000+ medical terms.
- MCAP Clinical utilization review system that helps organizations identify opportunities to improve patient flow and reduce unnecessary days in hospital by identifying medically fit for discharge patients.
- Intouch with Health End-to-end outpatient flow management platform providing complete visibility into every patient's outpatient journey, from arrival through discharge, including patient self check-in and clinic dashboards.
- Beautiful Information Patient tracking lists providing real-time operational visibility with live dashboards showing current activity across wards, services, and patient pathways.
- S12 Solutions Mental Health Act assessment coordination platform connecting Approved Mental Health Professionals with Section 12 doctors, including electronic statutory documentation and claims management.
- TREAT Comprehensive EHR and case management platform for mental health, addictions, community services, supportive housing, child welfare, disability support, and rehabilitation providers.
- CaseWORKS Highly configurable, SOC 2 Type II compliant case management platform for community and social service agencies that evolves alongside changing needs without costly rework or system replacement.
- B Care Inpatient and community electronic health record with eMAR functionality supporting continuity of care through secure, longitudinal patient records across all care settings.
- DOCit Mobile forms and task management application for long-term care environments providing real-time access to documentation and tasks, integrated bi-directionally with PointClickCare.
- Clarity Web-based assessment and reporting solution for complex continuing and long-term care providers supporting mental health, rehabilitation, and homecare settings.
- Community Data Solutions Connected suite of purpose-built tools for the Australian community services sector supporting intake, client management, reporting, outcomes measurement, and government-level insight.
- SHREWD Live operational management platform providing real-time, whole-system visibility across healthcare systems with dashboards, heat maps, and patient tracking to support coordinated decision-making.
- Oculys Real-time hospital operational visibility platform delivering live dashboards and workflow tools to optimize patient flow, capacity, wait times, and resource utilization.
- Insights Data analytics and advisory solutions helping healthcare organizations monitor performance, improve outcomes, and optimize patient flow through actionable insights and integrated reporting tools.
- Zesty Patient engagement portal empowering patients with 24/7 access to their healthcare information, online registration, appointment management, and digital communications.
- Attend Anywhere Secure, scalable video consultation platform purpose-built for healthcare enabling remote consultations across entire healthcare operations.
- MyPathway Clinical pathway management and patient engagement platform enabling seamless digital communication between patients, carers, and healthcare providers, integrated with EHR systems.
- Synopsis Digital pre-operative assessment platform for elective surgery reducing risk and optimising patient throughput to theatre using 250+ clinically validated algorithms.
- BookWise Solutions Real-time booking and scheduling platform for rooms, staff, and specialist services in healthcare and corporate settings.
- Hicom Multi-industry data automation, collation and transformation platform including Accent, Arena, Pathway, and Diamond modules for healthcare, workforce, and compliance management.
- Premier IT Comprehensive workforce management system for healthcare professionals including job planning, e-rostering, appraisal, revalidation, and continuing professional development management.
Quantifiable outcome
- 11% organic ARR growth in Q1 2026
- +5 more outcomes
Companies that use VitalHub
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles3 records
VitalHub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability10 records
Feature9 records
VitalHub partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Oracle HealthcoreOracle Health (formerly Cerner) is a key integration partner for Novari Health solutions. The referral management and wait list management technology integrates with Oracle Health hospital information systems, including implementations at Sunnybrook Health Sciences Centre and Cambridge Memorial Hospital alongside Oracle Health deployments.
- Novari Health Inc.flagshipVitalHub acquired Novari Health in a deal valued at up to $48.6M CAD (approximately $43.6M including cash and stock consideration) to strengthen position in Canadian market and expand globally. Novari delivers cloud-based enterprise scale AI enabled referral management, central intake, and wait list management software.
- AGFA HealthCarecoreAGFA imaging systems integration with Novari Health referral management solutions for medical imaging requisition management and automated referral transcription at healthcare institutions.
- Oracle HealthcoreNovari technologies complement and integrate with hospital information systems and electronic medical record systems including Oracle Health (Cerner), Meditech, Epic and others.
- PointClickCarecoreDOCit mobile forms and task management application integrates with PointClickCare for long-term care environments with bi-directional data exchange and real-time synchronization.
- Royal College of Radiologists (UK)coreMedCurrent integrates iRefer guidelines from the Royal College of Radiologists to help clinicians determine best imaging investigations, embedded in the iRefer CDS product.
- Ontario HealthflagshipMulti-year agreement with Ontario government to implement Novari referral central intake technology across multiple regions as part of Ontario's Patients Before Paperwork initiative.
- NHS (UK)coreSouth West Provider Collaborative (part of NHS) commissioned first UK deployment of Novari electronic referral and bed management solutions for mental health services.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
VitalHub competitors and assessment
Company assessmentDirect peers
- AlayaCare: Toronto-based provider of cloud-based home and community care software, serving similar health and human service provider segments across Canada with EHR, case management, and scheduling functionality — directly comparable customer base and product overlap with VitalHub's TREAT, CaseWORKS, and Synopsis products.
- PointClickCare: Canadian-founded EHR platform focused on long-term and post-acute care providers; directly comparable to VitalHub's DOCit and Clarity products in the long-term care segment and already integrated with VitalHub via PointClickCare for DOCit.
- WELL Health Technologies: TSX-listed Canadian digital health company with an aggressive M&A strategy spanning telehealth, EHR, and clinic operations; comparable Canadian public-market peer pursuing acquisition-led consolidation of healthcare IT assets.
- WellSky: US-based health and community care software platform offering care coordination, referral management (CarePort), and analytics; directly comparable to VitalHub's Novari, Strata, and SHREWD care coordination portfolio.
- Health Catalyst: Healthcare data and analytics platform serving hospitals and health systems with operational intelligence and population health; overlaps with VitalHub's Insights, Oculys, and Beautiful Information products on the analytics and operational visibility side.
- NextGen Healthcare: Ambulatory-focused EHR and practice management vendor serving provider organizations; comparable mid-sized healthcare IT player with similar subscription revenue model and customer base overlap.
Broad incumbents
- MEDITECH: Large established EHR vendor serving hospitals and health systems; VitalHub integrates with Meditech rather than competing head-on, but Meditech's expanding native care coordination functionality represents indirect competitive pressure.
- Oracle Health (Cerner): Dominant inpatient EHR vendor acquired by Oracle; serves the same large hospital systems as VitalHub, and VitalHub's Novari technology integrates with Oracle Health platforms at sites like Cambridge Memorial Hospital.
- Epic Systems: Largest US hospital EHR vendor; VitalHub integrates with Epic alongside other major systems, and Epic's expanding native referral and care coordination features are an indirect competitive threat to VitalHub's Novari and Strata products.
Emerging players
- Arcadia: Healthcare data platform providing population health, analytics, and care management for providers and payers; partial overlap with VitalHub's operational intelligence and care management offerings, with a focus on US value-based care customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
VitalHub social profiles
Digital presenceVitalHub compliance and trust
Trust signalCompliance5 records
VitalHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
VitalHub leadership team
Management profileNumber of profiles
Profiles4 records
VitalHub subsidiaries and ownership
Company hierarchySubsidiaries23 records
VitalHub funding detail
Funding detailFunding overview
Funding rounds10 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VitalHub M&A and investment
M&A and investmentM&A20 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VitalHub
What does VitalHub do?
VitalHub provides an award-winning portfolio of 20+ proprietary cloud-based healthcare software products spanning care coordination and referral management, EHR and case management, patient engagement, operational intelligence, and workforce management. The solutions are sold primarily on a subscription basis to hospitals, health systems, government health agencies, and community/social service organizations across Canada, the UK, Australia, the US, Ireland, Qatar, and New Zealand. Its platform integrates with major EHR systems (Oracle Health, Epic, Meditech, PointClickCare) through HL7, FHIR, and DICOM interoperability standards, and includes AI-enabled modules for clinical decision support (MedCurrent) and referral management (Novari Health).
Is VitalHub a public or private company?
VitalHub is a public company. It is classified as public and is currently operating.
When was VitalHub founded?
VitalHub was founded in 2009. It employs 501 to 1,000 people.
Where is VitalHub based?
VitalHub is headquartered in Toronto, Canada, in the North America region.
How does VitalHub make money?
Three revenue lines are on record. Software Subscriptions (ARR) is the primary driver. The others are professional Services and acquisition-Driven Growth.
Who are VitalHub's main competitors?
Direct peers on record are AlayaCare, PointClickCare, WELL Health Technologies, WellSky, Health Catalyst and NextGen Healthcare. Broad incumbents are MEDITECH, Oracle Health (Cerner) and Epic Systems. Arcadia is listed as an emerging player.
Does VitalHub have an API?
No public API is recorded for VitalHub.
What industry is VitalHub in?
VitalHub's product category is Healthcare IT Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows), with a secondary code of HLALAKAD, EHR/EMR Integration & Interoperability Middleware (HL7/FHIR). Its NAICS code is 54151 and its SIC code is 7372.