Teleport
- Company typePrivate
- Founded2018
- HeadquartersSelangor, Malaysia
- Headcount251–500
- GTM typeB2B
- OfferingServices
Teleport firmographics
Firmographics- Name
- Teleport
- Legal name
- Teleport Platforms Sdn. Bhd.
- Website
- https://teleport.it
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Teleport industry classification
Industry- Product category
- Air Cargo and Cross-Border Logistics
- NAICS
- Scheduled Freight Air Transportation (481112), Freight Transportation Arrangement (488510), Air Transportation (481)
- SIC
- Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731), Air Transportation, Scheduled (4512)
- akta.pro primary industry
- E-commerce Air Cargo Carriers (TLADAAAK)
- akta.pro secondary industries
- Integrated Express Parcel Carriers (Air + Ground) (THABAEAB), Air Freight Brokerage (TLADAMAE), Shipper-Carrier Direct Contracting Networks (TLAEAJAC)
Keywords
Where Teleport is headquartered
LocationHeadquarters
- HQ city
- Selangor
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Teleport business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Air Cargo Services: Revenue from freight forwarding services using hybrid fleet of AirAsia belly space, Teleport freighters, and 50+ partner airlines. Charges based on weight and destination for cargo movement across Southeast Asia, Asia Pacific, and beyond.
- Next Day Delivery: Cross-border eCommerce delivery service with per-kilogram pricing for international routes between Malaysia, Singapore, Thailand, and Hong Kong. Features next-day delivery with express customs clearance.
- Specialized Cargo Services: Premium services including Teleport Priority (guaranteed uplift), Teleport Live (live animals), Teleport Fresh (perishables), Teleport Pharma (temperature-controlled pharmaceuticals), and Teleport Charter (dedicated freighter booking).
- General Sales Agent (GSA) Services: Revenue from managing sales and operations for partner airlines as their Master GSA, including Air Central China's India routes and other airline partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Next Day Delivery - Malaysia to Singapore |
| Unit Pricing | Pay-as-you-go | Next Day Delivery - Thailand routes |
| Unit Pricing | Pay-as-you-go | Next Day Delivery - Singapore routes |
| Unit Pricing | Pay-as-you-go | Next Day Delivery - Hong Kong routes |
| Usage-based | Pay-as-you-go | Insurance Coverage - Malaysia |
| Usage-based | Pay-as-you-go | Insurance Coverage - Thailand |
| Usage-based | Pay-as-you-go | Insurance Coverage - Hong Kong |
| Usage-based | Pay-as-you-go | Teleport Guaranteed - High Value Shipments |
| Usage-based | Pay-as-you-go | Teleport Guaranteed - Low Value Shipments |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Teleport product offering
Product offeringCore offering
Teleport operates Southeast Asia's largest asset-light air logistics network, combining AirAsia passenger belly space, owned A321F freighters, and 50+ partner airline capacity to deliver cross-border eCommerce logistics, next-day international delivery, and air cargo services. The company sells capacity by weight and destination to eCommerce sellers, freight forwarders, and airline partners, with end-to-end booking, tracking, customs clearance, and last-mile fulfillment managed through the SmartKargo platform and proprietary technology integrations.
Differentiator
Problem solved
Functional benefit
Brands
- Teleport Next Day: Cheapest next-day international delivery service for eCommerce sellers, covering Malaysia, Singapore, Thailand, and Hong Kong routes.
- Teleport Network
- Teleport Guaranteed
Products and services
- Teleport Next Day Cheapest next-day international delivery service for eCommerce sellers, covering cross-border routes between Malaysia, Singapore, Thailand, and Hong Kong with express customs clearance within 4 hours. Priced 75% cheaper than market rate with per-kilogram unit pricing.
- Teleport Air Cargo Southeast Asia's largest air network with hybrid fleet combining AirAsia passenger belly space, Teleport-owned freighters, and 50+ partner airlines for comprehensive cargo movement across 80+ countries and 290+ cities. Quote-based pricing for appointed forwarder agents.
- Teleport eCommerce First-to-last mile eCommerce logistics solutions covering multiple connections, high flight frequency, express customs clearance within 4 hours, and customisable delivery options for cross-border eCommerce, including integration with top 9 Chinese eCommerce marketplaces.
- The Teleport Network® Southeast Asia's largest integrated air logistics network with 295+ destinations, 1330+ routes, 55+ air partners, and coverage across Asia Pacific, Middle East, Europe, and beyond, providing point-to-point connections with the highest flight frequency in the region.
- Teleport Guaranteed Priority shipment service with guaranteed uplift, zero air freight charges if shipment is not uplifted on the booked flight, and extended insurance coverage up to USD 30,000 per AWB for loss or damage. Available for shipments above USD 300 per AWB at 30% of air freight fee, with flat USD 30 fee for lower-value shipments.
- Teleport Priority Priority cargo shipping service ensuring shipments are uplifted as booked, even on high-demand flights. Designed for time-sensitive cargo with no tolerance for delay.
- Teleport Live Specialized service for safe transportation of live animals with dedicated handling procedures and welfare-compliant transport protocols.
- Teleport Fresh Temperature-controlled shipping service for perishable goods to prevent wilting or spoilage during transit, with cold chain integrity.
- Teleport Pharma Pharmaceutical logistics service with temperature control and specialized handling procedures for pharmaceutical goods requiring cold chain compliance.
- Teleport Charter Full freighter or cargo space booking service allowing customers to charter entire aircraft or specific spaces within passenger flights for high-volume or dedicated capacity needs.
- Delivereat Local online food delivery platform in Malaysia, acquired by Teleport in August 2021 for US$9.8 million to reinforce Teleport's last-mile delivery services in Malaysia.
- General Sales Agent (GSA) Services Managed commercial sales and operations services for partner airlines acting as their Master GSA, including Air Central China's India routes and other airline partnerships, generating managed services revenue.
Quantifiable outcome
- Delivery speed increased from 4 days to next day for China-SEA routes
- +4 more outcomes
Companies that use Teleport
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Teleport technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature5 records
Teleport partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, strategic and supporting.
- MASkargocoreStrategic collaboration integrating freighter capacity and network strengths to enhance intra-Southeast Asia connectivity. MASkargo leverages Teleport's A321F on Kuala Lumpur-Phnom Penh routes, aligning synergistic network capabilities.
- The Hashgraph GroupstrategicSwiss-based Web3 and AI technology company co-developing Digital Customs Documentation System (DCDS) built on Hedera distributed ledger technology. System aims to reduce parcel misclassification and documentation errors in cross-border eCommerce trade.
- Air Central ChinastrategicTeleport appointed as Exclusive General Sales Agent (GSA) for India market, managing Air Central China's Chennai (MAA) and Delhi (DEL) to Zhengzhou (CGO) freighter routes twice weekly, effective January 2026.
- Ground Team Red (GTR)coreAirAsia's ground handling service provider partnered for cargo terminal operations including Sandakan air cargo terminal launch in Sabah. Jointly pledged zero tolerance towards corruption with Malaysian Anti-Corruption Commission (MACC).
- ShipsysupportingAI-powered transport management system integration providing intelligent sorting and routing, fleet allocation, and real-time parcel tracking for last-mile delivery. Successfully piloted in Singapore and implemented across Malaysia, Singapore, Philippines, Thailand, and Indonesia.
- Etihad CargocorePartnership expanded with Phnom Penh freighter deployment adding 50 tonnes weekly capacity. Two new A321F flights operating from Techno International Airport in Phnom Penh, Cambodia, connecting to Etihad's global network via Abu Dhabi.
- Emirates SkyCargocorePreferred partnership combining global network to strengthen trade and eCommerce flows. Enables mutual freighter capacity access as announced in April 2025, expanding connectivity between Southeast Asia and Middle East/Europe routes.
- Cainiao (Alibaba)supportingStrategic partnership with Alibaba's logistics arm during Tmall 11.11 Global Shopping Festival for promotional logistics support, enabling Chinese eCommerce sellers to utilize Teleport's Southeast Asia network.
- AirAsiacoreCapital A subsidiary and exclusive cargo partner providing access to highest flight frequency in Southeast Asia through AirAsia passenger fleet belly space. Core infrastructure partner for Teleport's asset-light model.
- Vietjet Air CargosupportingPartnership with exclusive commercial rights on key lanes, deepening relationship following MOU signed in November 2023 for supply chain linkage strengthening in Southeast Asia.
- SF AirlinessupportingCross-sharing logistics network agreement with China's SF Airlines enabling enhanced connectivity between China and Southeast Asia for eCommerce cargo movements.
- DHL Global ForwardingsupportingAppointed forwarder agent utilizing Teleport's air cargo network for shipping services across Southeast Asia and Asia Pacific routes.
- Nippon ExpresssupportingAppointed forwarder agent utilizing Teleport's network with case study on Thailand hub migration from BKK to DMK strengthening service offerings.
- Kuehne+NagelsupportingAppointed forwarder agent utilizing Teleport's air network for global cargo forwarding services.
- DB SchenkersupportingAppointed forwarder agent utilizing Teleport's cargo capacity and network across Southeast Asia.
- MJets AirsupportingPartnership unlocked additional routes and tonnage with cargo volumes doubling from 250-300 tons to nearly 600 tons per week in six months through feeder network via interline.
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
Teleport competitors and assessment
Company assessmentBroad incumbents
- DB Schenker: DB Schenker is a global logistics integrator with strong air freight forwarding; it is a Teleport appointed forwarder agent and a direct competitor on Asia-Pacific air cargo routing for enterprise customers.
- DHL eCommerce: DHL's eCommerce-focused division offers cross-border parcel delivery and last-mile services globally, competing directly with Teleport Next Day on SMB eCommerce shipping between Southeast Asia and Europe/Americas.
- Kuehne+Nagel: Kuehne+Nagel is one of the world's largest freight forwarders and an appointed Teleport forwarder agent; its air freight product competes head-to-head with Teleport Air Cargo on B2B cargo movement in the Asia-Pacific region.
- FedEx: FedEx Express operates a global scheduled air cargo network and integrates door-to-door eCommerce delivery; it is a broad incumbent competing with Teleport on time-sensitive cross-border shipments into and out of Southeast Asia.
Direct peers
- J&T Express: J&T Express is one of Southeast Asia's largest eCommerce logistics players with integrated cross-border capabilities and is a Teleport partner; it competes in last-mile and is building cross-border air capability, directly overlapping with Teleport eCommerce.
- Cainiao (Alibaba): Cainiao, Alibaba's logistics arm, runs cross-border eCommerce logistics from China to SEA and is a Teleport partner; it operates competing semi-controlled air freight capacity and is a key demand source for SEA-bound Chinese eCommerce.
- SF Airlines: SF Airlines is China's largest air cargo carrier and an active Teleport partner; it also directly competes on China-SEA eCommerce air freight lanes and is expanding its own freighter network into Southeast Asia.
Emerging players
- Ninja Van: Ninja Van is a leading Southeast Asia last-mile and cross-border eCommerce logistics provider serving SMBs and marketplaces; it competes with Teleport's Next Day and eCommerce offerings on delivery speed and affordability across the same core geographies.
Others
- Etihad Cargo: Etihad Cargo is a major Middle East-anchored air cargo carrier and an active Teleport partner; it is both an ecosystem ally (A321F in Phnom Penh) and a structural competitor for SEA-Middle East/Europe air freight flows.
Regional players
- MASkargo: MASkargo (Malaysia Airlines' cargo arm) is a regional scheduled air freight operator and a new Teleport partnership counterpart; it competes in intra-Asia air cargo and offers overlapping capacity on Kuala Lumpur-based routes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Teleport social profiles
Digital presenceTeleport financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teleport leadership team
Management profileNumber of profiles
Profiles5 records
Teleport funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teleport M&A and investment
M&A and investmentM&A1 record
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teleport
What does Teleport do?
Teleport operates Southeast Asia's largest asset-light air logistics network, combining AirAsia passenger belly space, owned A321F freighters, and 50+ partner airline capacity to deliver cross-border eCommerce logistics, next-day international delivery, and air cargo services. The company sells capacity by weight and destination to eCommerce sellers, freight forwarders, and airline partners, with end-to-end booking, tracking, customs clearance, and last-mile fulfillment managed through the SmartKargo platform and proprietary technology integrations.
Is Teleport a public or private company?
Teleport is a private company. It is classified as corporate owned and is currently operating.
When was Teleport founded?
Teleport was founded in 2018. It employs 251 to 500 people.
Where is Teleport based?
Teleport is headquartered in Selangor, Malaysia, in the Asia region.
How does Teleport make money?
Four revenue lines are on record. Air Cargo Services are the primary driver. The others are next Day Delivery, specialized Cargo Services and general Sales Agent (GSA) Services.
Who are Teleport's main competitors?
Broad incumbents on record are DB Schenker, DHL eCommerce, Kuehne+Nagel and FedEx. Direct peers are J&T Express, Cainiao (Alibaba) and SF Airlines. Ninja Van is listed as an emerging player. Etihad Cargo is listed as an others. MASkargo is listed as a regional player.
Does Teleport have an API?
No public API is recorded for Teleport.
What industry is Teleport in?
Teleport's product category is Air Cargo and Cross-Border Logistics. Its primary akta.pro industry code is TLADAAAK, E-commerce Air Cargo Carriers, with a secondary code of THABAEAB, Integrated Express Parcel Carriers (Air + Ground). Its NAICS code is 481112 and its SIC code is 4513.