OpenBots
- Company typePrivate
- Founded2022
- HeadquartersEdison, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
OpenBots firmographics
Firmographics- Name
- OpenBots
- Legal name
- OpenBots Inc.
- Website
- https://openbots.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
OpenBots industry classification
Industry- Product category
- Healthcare Revenue Cycle Management
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Access, Registration & Intake (Front-End RCM) (HLACACAE)
- akta.pro secondary industries
- Medical Billing & Coding Automation (HLACACAA), RCM Outsourcing & Managed Billing Services (HLACACAN), Price Transparency, Estimates & Patient Financial Clearance (HLACACAK)
Keywords
Where OpenBots is headquartered
LocationHeadquarters
- HQ city
- Edison
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
OpenBots business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Subscription: OpenBots operates as a SaaS healthcare RCM automation platform, with the Coordio Healthcare platform offered as a subscription-based solution for healthcare providers seeking AI-first automation from patient intake through payment posting.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
OpenBots product offering
Product offeringCore offering
OpenBots sells an AI-first healthcare Revenue Cycle Management (RCM) automation platform called Coordio Healthcare, which uses Agentic AI agents to automate the full RCM lifecycle from patient intake and eligibility verification through prior authorization, claims, collections, denials management, and payment posting. The platform integrates with existing EMR systems via FHIR APIs or surface automation and is targeted at healthcare providers seeking to replace manual eligibility interpretation and reduce claim denials.
Product overview
OpenBots is an AI-First Healthcare RCM Automation company that offers a unified platform called Coordio Healthcare alongside specialized AI agent modules. The core Coordio platform covers the full RCM lifecycle from patient intake through payment posting, supplemented by dedicated AI agents for specific functions including MedFlow Total Eligibility (automating insurance discovery and eligibility verification), Prior Authorization AI Agent, and Fax Indexing & Classification AI Agent. In 2025, OpenBots acquired Neomed RCM Billing Services to expand their billing service capabilities. The architecture combines a unified platform with specialized AI agent modules that can work independently or as part of the broader Coordio ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- Coordio: AI-First Healthcare RCM Automation Platform covering the full RCM lifecycle from patient intake through payment posting
- MedFlow Total Eligibility
Products and services
- Coordio Healthcare A comprehensive, AI-first, highly autonomous healthcare RCM automation platform covering the full lifecycle from patient intake and eligibility to prior authorization, claims, collections, and denials to payment posting, integrating with existing EMR systems via FHIR APIs or surface automation.
- MedFlow Total Eligibility The healthcare industry's first platform to fully replace manual eligibility interpretation while automating insurance discovery, coordination of benefits, and patient financial responsibility calculations.
- Prior Authorization AI Agent AI agent that automates prior authorization processes in healthcare RCM workflows.
- Fax Indexing & Classification AI Agent AI agent that automatically indexes and classifies incoming healthcare faxes for downstream RCM processing.
- OpenBots Automation Platform The foundational automation platform launched in 2022, which evolved to focus on healthcare RCM automation with AI agents.
- Neomed RCM Billing Services RCM billing services acquired by OpenBots in 2025 to expand their billing service capabilities and strengthen their RCM automation offering.
Quantifiable outcome
- Tackles healthcare's #1 cause of claim denials through automated eligibility verification and insurance discovery
Companies that use OpenBots
Customer profileNamed customers16 records
Segments1 record
Ideal customer profiles1 record
OpenBots technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature6 records
OpenBots partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Neomed RCM Billing ServicescoreOpenBots acquired Neomed RCM Billing Services in 2025, expanding its capabilities in healthcare billing services and strengthening its RCM automation offering with billing service expertise.
Scale indicators1 record
Recent moves8 records
Expansion highlights5 records
OpenBots competitors and assessment
Company assessmentDirect peers
- Waystar: Leading cloud-based healthcare revenue cycle management platform covering claims management, patient access, eligibility, and denials — directly comparable to OpenBots' Coordio RCM lifecycle offering for healthcare providers.
- Infinx Healthcare: Provides AI-driven prior authorization, eligibility verification, and RCM automation solutions for healthcare providers, directly overlapping with OpenBots' MedFlow Total Eligibility and Prior Authorization AI Agents.
- Availity: Healthcare information network focused on payer-provider collaboration, eligibility, prior authorization, and claims management — overlapping with OpenBots' front-end RCM and insurance discovery capabilities.
- AKASA: AI-driven revenue cycle automation platform for health systems, addressing claims, denials, and patient access — directly comparable to OpenBots' agentic AI RCM automation thesis.
- Olive AI: Healthcare-focused AI automation company targeting RCM and administrative workflows, closely paralleling OpenBots' agentic AI approach to healthcare back-office automation.
Broad incumbents
- Experian Health: Established incumbent offering broad RCM solutions including eligibility, claims management, and patient access — overlapping with OpenBots' Coordio platform but as part of a much larger portfolio.
- Optum (Change Healthcare): Dominant healthcare RCM and claims-processing incumbent covering eligibility, prior authorization, and full lifecycle RCM — comparable in scope to OpenBots' Coordio platform but at vastly larger scale.
Emerging players
- Notable: AI-powered healthcare automation platform targeting administrative workflows including patient intake and RCM adjacent tasks — partial overlap with OpenBots' agentic AI automation capabilities.
- Collectly: Patient billing and financial responsibility automation platform for healthcare providers, closely matching OpenBots' patient financial responsibility and back-end RCM capabilities.
- Cedar: Patient financial engagement and billing platform for healthcare providers, comparable in addressing patient financial responsibility — a sub-component of OpenBots' Coordio RCM lifecycle.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
OpenBots social profiles
Digital presenceOpenBots financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenBots leadership team
Management profileNumber of profiles
Profiles8 records
OpenBots subsidiaries and ownership
Company hierarchySubsidiaries1 record
OpenBots funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenBots M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenBots
What does OpenBots do?
OpenBots sells an AI-first healthcare Revenue Cycle Management (RCM) automation platform called Coordio Healthcare, which uses Agentic AI agents to automate the full RCM lifecycle from patient intake and eligibility verification through prior authorization, claims, collections, denials management, and payment posting. The platform integrates with existing EMR systems via FHIR APIs or surface automation and is targeted at healthcare providers seeking to replace manual eligibility interpretation and reduce claim denials.
Is OpenBots a public or private company?
OpenBots is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OpenBots founded?
OpenBots was founded in 2022. It employs 51 to 100 people.
Where is OpenBots based?
OpenBots is headquartered in Edison, United States, in the North America region.
How does OpenBots make money?
One revenue line is on record: saaS Platform Subscription.
Who are OpenBots's main competitors?
Direct peers on record are Waystar, Infinx Healthcare, Availity, AKASA and Olive AI. Broad incumbents are Experian Health and Optum (Change Healthcare). Emerging players are Notable, Collectly and Cedar.
Does OpenBots have an API?
No public API is recorded for OpenBots.
What industry is OpenBots in?
OpenBots's product category is Healthcare Revenue Cycle Management. Its primary akta.pro industry code is HLACACAE, Patient Access, Registration & Intake (Front-End RCM), with a secondary code of HLACACAA, Medical Billing & Coding Automation. Its NAICS code is 513210 and its SIC code is 7372.