Pando
Pando (Beacon Medical Systems Ltd.) is a UK clinical messaging platform serving NHS trusts and clinicians, enabling secure cross-organisational communication, image sharing, and workflow replacement of pagers, with 125,000+ users across 400+ NHS sites.
- Company typePrivate
- Founded2016
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Pando does
Pando, operated by Beacon Medical Systems Ltd. and headquartered in London, is a clinical instant messaging platform purpose-built for UK healthcare. The company was founded in 2016 and serves NHS trusts, hospitals, clinics and community healthcare organisations, claiming 125,000+ healthcare professionals, 400+ NHS sites and 9 million monthly interactions. Its core product, Pando Messenger (also branded Pando Network / Pando Connect), is a mobile app on iOS and Android that enables clinicians to communicate securely across organisational boundaries, share clinical images, and replace legacy pagers and paper job books; a second product, Pando Insights, monetises the clinician base via participation in healthcare industry research studies.
Underlying technology is a mobile messaging stack with ISO 27001, Cyber Essentials Plus and DTAC Ready certifications, supporting a smart directory, secure image capture and file export, and cross-organisational chat. Distribution is hybrid: bottom-up PLG through the Apple App Store and Google Play Store for individual clinicians, combined with a top-down enterprise sales motion via a "Book a Demo" flow targeting NHS trusts. The revenue model is recurring organisational subscription to NHS healthcare providers, with no publicly disclosed pricing. Marketing reaches clinicians through LinkedIn, YouTube, app stores, the company blog, and an email/newsletter channel.
The company is privately held, has 11-50 employees, and has raised approximately $10.4M in disclosed funding across rounds in 2017, 2018, 2020 and 2024, with investors including Scalar North Capital, AlbionVC, Stride.VC, Skip Capital, TrueSight Ventures and Qubit Health Capital. Co-founders include Philip Mundy, Barney Gilbert and Lydia Yarlott, and the company rebranded from "Forward" to "Pando" alongside the launch of Pando Insights. Operating geographies are officially UK-only, though a Mayo Clinic logo on the homepage suggests exploratory interest in US provider networks.
Pando firmographics
Firmographics- Name
- Pando
- Legal name
- Beacon Medical Systems Ltd.
- Website
- https://hellopando.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pando (Beacon Medical Systems Ltd.) is a UK clinical messaging platform serving NHS trusts and clinicians, enabling secure cross-organisational communication, image sharing, and workflow replacement of pagers, with 125,000+ users across 400+ NHS sites.
- Ownership category
- akta.pro rank
Pando industry classification
Industry- Product category
- Healthcare Communication Software
- NAICS
- Computer Systems Design Services (541512), Other Scientific and Technical Consulting Services (541690)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- General Medical Virtual Primary Care (Payer-Branded) (HLALACAA), Patient Portals & Self-Service Access (HLACAEAA)
Keywords
Where Pando is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Pando business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Clinical Messaging Service: Pando provides its messaging service to healthcare organisations including NHS trusts, hospitals, clinics and communities. Revenue is derived from organisational subscriptions for clinical messaging capabilities.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Pando product offering
Product offeringCore offering
Pando provides a clinical instant messaging platform, branded as Pando Messenger (or Pando Network), that enables healthcare professionals in NHS trusts, hospitals, clinics, and community settings to communicate securely, share clinical images, and collaborate across organisational boundaries via a Smart Directory. A complementary offering, Pando Insights, allows clinicians to participate in healthcare research and industry insight studies.
Product overview
Pando is a healthcare communication platform consisting of two main offerings: Pando Messenger (also referred to as Pando Network or Pando Connect), which is the UK's largest instant messaging service for healthcare professionals enabling secure clinical communication, image sharing, and team collaboration; and Pando Insights, a research participation platform that allows healthcare professionals to contribute to industry research studies. Both products share the Pando brand and are accessible via iOS and Android mobile applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Pando Messenger (Pando Network) The UK's largest clinical instant messaging service for healthcare professionals, enabling secure communication, real-time team collaboration, secure clinical image capture and file export, and cross-organisational specialist lookup via a Smart Directory. Available as a native iOS and Android mobile application, sold to NHS trusts, hospitals, clinics, and community healthcare settings to replace pagers/bleeps. ISO 27001, Cyber Essentials Plus, and DTAC Ready certified.
- Pando Insights A healthcare professional insights and research platform that enables clinicians on the Pando network to participate in industry research studies and share expert opinions to inform healthcare innovation and improve patient outcomes. Targeted at healthcare organisations (HPOs), industry leaders, and researchers seeking access to an engaged panel of verified UK healthcare professionals.
Quantifiable outcome
- 9 Million interactions per month across the network
- +2 more outcomes
Companies that use Pando
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Pando technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pando partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Pando competitors and assessment
Company assessmentBroad incumbents
- Imprivata: Healthcare IT identity and communication vendor offering secure clinical messaging as part of a broader enterprise platform. Comparable in security-first healthcare messaging positioning at much larger scale.
- Vocera (Stryker): Hospital communications platform — secure messaging, voice, and clinical workflow — now part of Stryker. Comparable healthcare messaging category at much larger scale, typically displacing pagers in US hospitals.
- TigerConnect: US-based clinical collaboration and communication platform serving hospitals and health systems at scale. Comparable in workflow and customer base but a much larger incumbent focused on US health systems.
Direct peers
- Forward Health: UK startup building a clinician communication and task management platform for the NHS, overlapping closely with Pando's messaging and handover workflow value proposition.
- AccuRx: UK-headquartered healthcare communication platform widely used by GPs and increasingly NHS trusts for messaging, video consultations and patient communication. Closest direct competitor to Pando in the UK clinical messaging space.
- Hospify: UK clinical messaging app positioned as a healthcare-compliant alternative to consumer messaging tools, targeting NHS clinicians — direct overlap with Pando's messaging offering.
- Careflow (Isla Health): UK clinical communication and image-sharing platform used across NHS trusts for handover, photo capture and secure messaging — directly competing for the same NHS clinical messaging budget.
Regional players
- Huma: UK-headquartered digital health platform spanning virtual wards, remote monitoring and clinician-facing tools, with significant NHS presence — comparable NHS footprint but different primary modality.
- Doccla: UK-based virtual ward and remote patient monitoring platform serving the NHS. Adjacent in NHS digital health and clinician workflows but focused on RPM rather than messaging.
Emerging players
- Livi (Kry): European digital GP and telehealth provider active in the UK via NHS partnerships. Overlaps with Pando on clinician-patient and clinician-clinician communication within NHS primary and secondary care.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Pando social profiles
Digital presencePando compliance and trust
Trust signalCompliance3 records
Pando financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pando leadership team
Management profileNumber of profiles
Profiles4 records
Pando funding detail
Funding detailFunding overview
Funding rounds5 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pando M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pando
What does Pando do?
Pando provides a clinical instant messaging platform, branded as Pando Messenger (or Pando Network), that enables healthcare professionals in NHS trusts, hospitals, clinics, and community settings to communicate securely, share clinical images, and collaborate across organisational boundaries via a Smart Directory. A complementary offering, Pando Insights, allows clinicians to participate in healthcare research and industry insight studies.
Is Pando a public or private company?
Pando is a private company. It is classified as venture growth investor backed and is currently operating.
When was Pando founded?
Pando was founded in 2016. It employs 11 to 50 people.
Where is Pando based?
Pando is headquartered in London, United Kingdom, in the Europe region.
How does Pando make money?
One revenue line is on record: clinical Messaging Service.
Who are Pando's main competitors?
Broad incumbents on record are Imprivata, Vocera (Stryker) and TigerConnect. Direct peers are Forward Health, AccuRx, Hospify and Careflow (Isla Health). Regional players are Huma and Doccla. Livi (Kry) is listed as an emerging player.
Does Pando have an API?
No public API is recorded for Pando.
What industry is Pando in?
Pando's product category is Healthcare Communication Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLALACAA, General Medical Virtual Primary Care (Payer-Branded). Its NAICS code is 541512 and its SIC code is 8090.