Salucro Healthcare Solutions

What Salucro Healthcare Solutions does

Salucro Healthcare Solutions, founded in 2004 and headquartered in Tempe, Arizona, is a healthcare financial technology company that builds a patient payment and billing platform for U.S. healthcare providers. The core Salucro Payment Platform delivers a HIPAA-compliant, HITRUST CSF-certified, PCI DSS Level 1 Service Provider-validated, P2PE-validated infrastructure that supports 16+ omni-channel payment options including online bill pay, text-to-pay, IVR, mobile, contactless, payment plans, and third-party financing via CareCredit. The platform is differentiated primarily through deep EHR integrations (Epic App Orchard, Cerner Millennium native mPages, MEDITECH, GoRev, Artiva HCx) that embed payment workflows directly into clinical and revenue cycle systems with real-time auto-posting and SSO, supported by annual SOC 1 and SOC 2 Type II audits.

The company targets four primary segments: hospitals and health systems, physician practices, ancillary service providers, and RCM/revenue cycle technology partners. Salucro sells primarily through enterprise field sales with a 'Request Demo' funnel, supplemented by EHR marketplace distribution and white-glove onboarding (e.g., 12-week Cerner implementations). Revenue is generated through payment processing/transaction fees on the omni-channel payment infrastructure, with an inferred subscription or platform-software component for enterprise provider customers. The company supplements its commercial motion with proprietary annual research publications (Patient Payment Technology Reports, Healthcare Provider Fintech Insights Report) used as thought leadership and demand generation.

Salucro was acquired by U.S. Bancorp (U.S. Bank) in 2024 to support the bank's MedEpay platform and broader healthcare automation initiative, which draws on Elavon payment technology. As of acquisition, Salucro operates as a wholly-owned subsidiary of U.S. Bank, with cumulative exempt securities offerings of approximately $58 million raised between 2012 and 2024 and a headcount in the 101-250 range.

Name

Salucro Healthcare Solutions

Legal name

Salucro Healthcare Solutions, LLC

Website

https://salucro.com

Company type

Private

Founded year

2004

Operating status

Acquired

Headcount range

101–250 employees

Short description

Salucro Healthcare Solutions is a healthcare fintech that provides a HIPAA-compliant, HITRUST-certified patient payment and billing platform with deep EHR integrations, serving U.S. hospitals, health systems, physician practices, and RCM partners. It is now a subsidiary of U.S. Bancorp.

Ownership category

akta.pro rank

Product category

Healthcare Patient Payment Technology

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)

akta.pro secondary industry

Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Healthcare payment processing
• Patient billing solutions
• EHR payment integration
• Revenue cycle management
• Patient financial engagement

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Payment Processing / Transaction Fees: Salucro generates revenue through transaction fees charged on patient payments processed through its platform. The platform supports a wide range of payment types (cards, ACH, digital wallets, payment plans, financing) and generates fees per transaction processed across its omni-channel payment infrastructure (online, IVR, mobile, point-of-service).
2. Platform / Software Fees (inferred): Healthcare providers pay subscription or licensing fees for access to the Salucro Payment Platform, including integrated EHR payment workflows, patient portal, and administrative tools. This is inferred from the platform's B2B enterprise sales motion targeting hospitals and health systems.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Salucro Healthcare Solutions provides a unified healthcare payment and patient financial engagement platform for hospitals, health systems, and physician practices. The Salucro Payment Platform delivers patient-facing online bill pay plus payment integrations that enable providers to collect patient payments throughout the revenue cycle, supporting 16+ omni-channel payment options including in-person, online, IVR, text-to-pay, mobile, contactless, patient portal, and third-party financing. The platform embeds directly within EHR workflows (Epic, Cerner Millennium, MEDITECH) with real-time auto-posting and PCI-validated point-to-point encryption.

Product overview

Salucro Healthcare Solutions offers a unified patient financial engagement platform centered on the Salucro Payment Platform. The platform provides patient-facing online bill pay, integrated EHR payment workflows (notably for Cerner Millennium and Epic), 16+ omni-channel payment options including text-to-pay, IVR, patient portal, and live chat support. The core platform integrates with providers' existing revenue cycle systems and delivers real-time payment posting. Add-on modules include Text Payment Solutions (SMS-based payments), Patient Portal, IVR Payment Systems, Integrated Statements with 40+ customization points, and Patient Financing Solutions including BNPL and CareCredit integration. Salucro also publishes annual research reports including the Patient Payment Technology Report and Healthcare Provider Fintech Insights Report.

Differentiator

Problem solved

Functional benefit

Products and services

• Salucro Payment Platform Unified healthcare payment platform that provides patient-facing online bill pay solutions and payment integrations enabling providers to collect patient payments throughout the revenue cycle. Supports 16+ omni-channel payment options including in-person, online, IVR, text-to-pay, mobile, contactless, patient portal, and third-party financing via CareCredit, with real-time auto-posting and EHR-integrated workflows for hospitals, health systems, and physician practices.
• Patient Payment Technology Reports Annual research reports surveying U.S. healthcare consumers on payment and billing preferences, communication channel preferences, and patient financial engagement trends. Published annually as cornerstone thought leadership content for healthcare finance and revenue cycle audiences.
• Healthcare Provider Fintech Insights Report Annual report commissioned by Salucro surveying healthcare professionals on revenue cycle technology investment priorities, payment solution preferences, and workflow integration needs. The 2024 edition was released in January 2024 and serves as the provider-side counterpart to the consumer-focused Patient Payment Technology Reports.

Quantifiable outcome

• 60% of patient payments made online (pre-COVID), with digital-first strategies growing post-pandemic
• +7 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature12 records

Partnerships

Ten partnerships are on record, tiered core and secondary.

• Cerner (Oracle Health)coreTechnology or Integration · 16 January 2024Salucro announced an expansion of its integrated patient payment workflow solution for Cerner Millennium customers, allowing providers to launch payment interactions from any existing Cerner Millennium context using native mPage functionality. The integration enables real-time payment posting, 16+ payment options, and seamless single sign-on directly within Cerner workflows. Benefits can be realized in as early as 12 weeks.
• MEDITECH (MEDITECH Users Network)secondaryTechnology or Integration · 3 October 2023Salucro presented at the annual 2023 MEDITECH Users Network Conference in Liverpool, signaling an ongoing integration and go-to-market partnership with MEDITECH's hospital EHR customer base.
• American ExpresssecondaryStrategic or Co-development Partner · 1 June 2023Salucro participated in a joint webinar with American Express and Wix on digital payment innovation in healthcare, discussing challenges, trends, and opportunities in the healthcare payments space.
• Luma HealthcoreTechnology or Integration · 30 August 2022Salucro and Luma Health partnered to add personalized payment integrations throughout the patient journey, enabling easier patient payments within Luma Health's patient engagement and scheduling platform. The partnership integrates Salucro's payment processing into Luma Health's patient-facing communication and scheduling workflows.
• AccuRegsecondaryTechnology or Integration · 1 May 2021Salucro partnered with AccuReg (a healthcare revenue cycle technology company) to deliver integrated payment and billing communication solutions. AccuReg's Vice President of Business Development participated in Salucro's Healthcare Fintech Webinar Series discussing contactless payments and patient financial engagement.
• CareCreditcoreStrategic or Co-development Partner · 11 August 2020Salucro partners with CareCredit (a Synchrony Financial service) to deliver patient financing options integrated with the Salucro Payment Platform. CareCredit provides healthcare-specific credit cards with zero to low-interest financing terms, enabling patients to manage high-deductible and out-of-pocket costs. The partnership adds a critical financing capability to Salucro's omni-channel payment portfolio.
• Ontario Systems (Artiva HCx)secondaryTechnology or Integration · 1 October 2019Salucro and Ontario Systems launched a new payment integration for Artiva HCx customers, designed to drive collection efficiencies for healthcare revenue recovery teams. The integration enables Ontario Systems' Artiva HCx users to process patient payments directly within the revenue recovery workflow.
• GoRevsecondaryTechnology or Integration · 28 May 2019Salucro launched a payment integration with GoRev, offering fully-integrated payment technology to GoRev customers, enabling payment processing directly within GoRev's revenue cycle management platform.
• Ingenico GroupsecondaryTechnology or Integration · 11 July 2018Salucro launched a new patient financing solution on Ingenico Group's latest EMV-enabled and PCI-certified tablet devices, enabling healthcare providers to accept secure, compliant payments at the point of service using Ingenico hardware integrated with Salucro's payment platform.
• Epic (App Orchard)coreTechnology or Integration · 18 June 2018Salucro joined the Epic App Orchard and developed a Hyperspace payment integration for Epic users. The integration enables Epic customers to access Salucro's patient payment platform directly within the Epic EHR workflow. The partnership was live at Greater Hudson Valley Health System as of January 2018.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Flywire: Flywire is a global payments platform with a dedicated healthcare vertical offering patient billing, payment plans, and international payment capabilities for providers.
• Collectly: Collectly is a healthcare patient billing and payments platform offering automated patient outreach, online bill pay, text-to-pay, and EHR integration for providers and RCM partners.
• Rectangle Health: Rectangle Health offers patient payment processing, practice management, and digital front-door solutions for healthcare practices, with HIPAA- and PCI-compliant payment tools.
• Cedar: Cedar is a direct competitor offering a patient financial engagement platform with personalized billing, payment plans, and EHR-integrated workflows for hospitals and health systems.
• HealthPay24: HealthPay24 provides patient payment and e-billing solutions for hospitals and physician practices, with EHR integration and omni-channel payment options.
• VisitPay (now Paytient): VisitPay/Paytient provides patient billing, payment, and financing solutions tightly integrated with EHR systems, serving hospitals and large physician groups.

Others

• CareCredit (Synchrony Financial): CareCredit is a Synchrony Financial healthcare-branded credit card product. Salucro integrates directly with CareCredit to offer patient financing, making it a tightly coupled partner-channel comparable.

Emerging players

• PatientPop (Tebra): PatientPop, now part of Tebra, provides patient engagement and practice growth tools including patient billing and digital payments for independent practices.

Broad incumbents

• Elavon (U.S. Bank subsidiary): Elavon is U.S. Bank's payment processing subsidiary and is now a sister entity to Salucro under common ownership, providing merchant payment processing that overlaps with Salucro's healthcare payments platform.
• Waystar: Waystar is a large, established healthcare revenue cycle and payments platform offering patient billing, estimation, and payment processing across the RCM stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/salucro
• Facebookfacebook.com/Salucro
• LinkedInlinkedin.com/company/salucro-healthcare-solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds6 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Salucro Healthcare Solutions