FinPay
- Company typePrivate
- Founded2015
- HeadquartersKing Of Prussia, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What FinPay does
FinPay, L.L.C. is a privately held Delaware LLC headquartered in King of Prussia, Pennsylvania, that builds a patient financial management platform for U.S. healthcare providers, with particular depth in behavioral health and substance use disorder treatment. The platform is organized around three core solutions: FinAdvisor, which automates verification of benefits, generates good faith cost estimates, and applies AI-supported financial risk assessment at admissions; FinPass, which manages AI-supported patient engagement, payment program enrollment, and account resolution across the care journey; and the FinDigital Suite, a cloud-based omnichannel payment automation offering comprising FinCRM, FinMobile, FinPortal, FinTerminal, and FinWeb. These modules are underpinned by an Electronic Financial Records (EFR) system that documents the complete patient financial journey and a licensed Real-Time Gross Settlement (RTGS) engine for real-time, multi-currency transaction processing. Managed Solutions, a concierge offering of dedicated patient engagement specialists, complements the technology stack.
The company monetizes through three streams: recurring software subscriptions to the FinAdvisor, FinPass, and FinDigital modules; transaction-based fees on payment processing across mobile, web, portal, and terminal channels; and managed services revenue from dedicated patient engagement specialists. GTM is enterprise field sales directed at behavioral health and general healthcare providers, amplified by embedded distribution through the July 2025 Opus CRM partnership and active presence at behavioral health industry events (NAATP, TCIV, BHCon, Cape Cod Symposium, among others). FinPay has raised approximately $21.9M across three rounds (2017 seed, 2020 Series, 2022 Series A co-led by Montreux Equity Partners and PeakSpan Capital) and reports lifetime platform scale of $837M+ in patient financial responsibility managed across 280,983 patients with a stated 97% patient financial experience satisfaction rate.
FinPay firmographics
Firmographics- Name
- FinPay
- Legal name
- FinPay, L.L.C.
- Website
- https://finpay.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
FinPay industry classification
Industry- Product category
- Healthcare Patient Financial Management Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
- akta.pro secondary industries
- Billing, Subscription & Revenue Management Infrastructure (FSAGABAM), Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ)
Keywords
Where FinPay is headquartered
LocationHeadquarters
- HQ city
- King Of Prussia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FinPay business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Platform Subscriptions: Healthcare providers subscribe to FinPay's platform modules (FinAdvisor, FinPass, FinDigital Suite) for patient financial management, verification of benefits, estimates, and payment processing capabilities.
- Payment Processing: Transaction-based revenue from processing patient payments across multiple channels including mobile, web, portal, and terminal. Revenue derived from payment volume facilitated through the platform.
- Managed Solutions: Concierge-style managed solution providing dedicated patient engagement specialists who handle pre-care financial engagement, payment program enrollment, and compliance documentation on behalf of healthcare providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise healthcare provider pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
FinPay product offering
Product offeringCore offering
FinPay provides healthcare providers with an AI-supported patient financial management platform that combines electronic financial records (EFR) with automated verification of benefits, good faith cost estimates, financial risk assessment, and omnichannel payment processing across the patient lifecycle. Its core solutions—FinAdvisor (admissions enablement), FinPass (engagement and account resolution), the FinDigital Suite (omnichannel payments), and Managed Solutions (dedicated engagement specialists)—are sold primarily to behavioral health and SUD treatment providers on an annual subscription basis, with additional revenue from transaction-based payment processing and managed services.
Product overview
FinPay is a unified patient financial management platform combining three core solutions: FinAdvisor (admissions enablement), FinPass (patient engagement), and FinDigital (omnichannel payment automation). The platform is complemented by managed solutions for concierge-style support. Built around AI-supported automation and operational intelligence, FinPay streamlines patient financial responsibility from financial clearance through account resolution, serving behavioral health and SUD treatment providers.
Differentiator
Problem solved
Functional benefit
Brands
- FinAdvisor: Patient admissions enablement platform providing automated verification of benefits, good faith cost estimates, and AI-supported risk assessment.
- FinPass
- FinDigital
- FinCRM
- FinMobile
- FinPortal
- FinTerminal
- FinWeb
Products and services
- FinAdvisor Patient admissions enablement platform that delivers automated verification of benefits, good faith cost estimates, admissions intelligence, patient financial visibility, and AI-supported financial risk assessment so healthcare providers can make informed decisions before patient admission.
- FinPass AI-supported patient financial engagement platform providing payment program management, patient workflows, and account resolution across the care journey for healthcare providers.
- FinDigital Suite Cloud-based omnichannel payment automation platform comprising five integrated components (FinCRM, FinMobile, FinPortal, FinTerminal, FinWeb) that enables patients to pay at any point in the care journey across multiple channels, for healthcare providers.
- Managed Solutions Concierge-style managed solution providing dedicated patient engagement specialists who handle pre-care financial engagement, payment program enrollment, and compliance documentation on behalf of healthcare providers.
Quantifiable outcome
- 22% Net Patient Revenue increase
- +3 more outcomes
Companies that use FinPay
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
FinPay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature5 records
FinPay partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OpuscoreStrategic partnership integrating FinAdvisor and FinDigital Suite into Opus CRM for behavioral health providers. Enables automated VOB, good faith estimates, and digital payment acceptance within Opus's admissions workflow. Partnership includes roadmap for deeper integration with Opus EHR and RCM platforms to achieve electronic health records and electronic financial records interoperability.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
FinPay competitors and assessment
Company assessmentDirect peers
- Waystar: Waystar provides a healthcare revenue cycle and patient payment platform covering patient estimation, billing, and omnichannel payment processing. It is the most prominent direct competitor in patient financial engagement for U.S. providers.
- Cedar: Cedar offers a patient financial experience platform combining personalized billing, payment plans, and AI-supported outreach. It directly competes with FinPay's FinDigital Suite and FinPass modules in patient billing and engagement.
- Collectly: Collectly is a patient billing and payments platform purpose-built for healthcare providers, with automated outreach, payment plans, and digital statements. It competes directly with FinPay's patient payment and engagement workflows.
- HealthPay24: HealthPay24 provides a patient payment portal and billing platform for hospitals and healthcare systems, with payment plan management and provider-facing reporting. It is comparable to FinPay's FinPortal and FinPass offerings.
- Inbox Health: Inbox Health automates patient billing communication, statements, and payment follow-up for medical practices. It is directly comparable to FinPay's omnichannel patient engagement and account resolution capabilities.
- Salucro Healthcare Solutions: Salucro offers a healthcare-focused patient payment platform with propensity-to-pay analytics, payment plans, and digital billing. It competes in the same patient financial responsibility space as FinPay.
- VisitPay (now part of Cedar): VisitPay built a patient payment and engagement platform for large health systems before being acquired by Cedar. It represents comparable functionality to FinPay's FinDigital Suite, particularly for hospital systems.
Broad incumbents
- Experian Health: Experian Health offers patient access, identity verification, financial clearance, and payment solutions as part of a broader healthcare data and analytics portfolio. It is a broad incumbent overlapping with FinPay's VOB, estimation, and patient financial workflows.
- Availity: Availity is a large healthcare information network providing payer-provider data exchange, eligibility, and revenue cycle management. While broader than FinPay, it overlaps in eligibility verification and financial clearance.
Emerging players
- Cured: Cured is a healthcare CRM and patient engagement platform targeting specialty practices and digital health providers. It overlaps with FinPay's patient engagement and CRM payment modules, particularly for non-enterprise providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
FinPay social profiles
Digital presenceFinPay financial estimates
Financial estimateRevenue estimate
Valuation estimate
FinPay leadership team
Management profileNumber of profiles
Profiles8 records
FinPay funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FinPay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FinPay
What does FinPay do?
FinPay provides healthcare providers with an AI-supported patient financial management platform that combines electronic financial records (EFR) with automated verification of benefits, good faith cost estimates, financial risk assessment, and omnichannel payment processing across the patient lifecycle. Its core solutions—FinAdvisor (admissions enablement), FinPass (engagement and account resolution), the FinDigital Suite (omnichannel payments), and Managed Solutions (dedicated engagement specialists)—are sold primarily to behavioral health and SUD treatment providers on an annual subscription basis, with additional revenue from transaction-based payment processing and managed services.
Is FinPay a public or private company?
FinPay is a private company. It is classified as venture growth investor backed and is currently operating.
When was FinPay founded?
FinPay was founded in 2015. It employs 11 to 50 people.
Where is FinPay based?
FinPay is headquartered in King Of Prussia, United States, in the North America region.
How does FinPay make money?
Three revenue lines are on record. Software Platform Subscriptions are the primary driver. The others are payment Processing and managed Solutions.
Who are FinPay's main competitors?
Direct peers on record are Waystar, Cedar, Collectly, HealthPay24, Inbox Health, Salucro Healthcare Solutions and VisitPay (now part of Cedar). Broad incumbents are Experian Health and Availity. Cured is listed as an emerging player.
Does FinPay have an API?
No public API is recorded for FinPay.
What industry is FinPay in?
FinPay's product category is Healthcare Patient Financial Management Software. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAGABAM, Billing, Subscription & Revenue Management Infrastructure. Its NAICS code is 522320 and its SIC code is 6324.