Tikona Infinet Limited
- Company typePrivate
- Founded2008
- HeadquartersBhandup, India
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
Tikona Infinet Limited firmographics
Firmographics- Name
- Tikona Infinet Limited
- Legal name
- Tikona Infinet Private Limited
- Website
- https://tikona.in
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Tikona Infinet Limited industry classification
Industry- Product category
- Broadband and Enterprise Network Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industry
- Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
Keywords
Where Tikona Infinet Limited is headquartered
LocationHeadquarters
- HQ city
- Bhandup
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
Tikona Infinet Limited business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Enterprise Connectivity Services: Recurring subscription revenue from dedicated internet leased lines, MPLS VPN, SD-WAN, P2P connectivity, and managed WiFi services for enterprise customers. Services are SLA-backed with carrier-grade performance.
- Business Broadband Services: Recurring broadband subscription services for business customers including Enterprise Business Broadband with symmetric/asymmetric speed options up to 1 Gbps.
- Home Broadband Services: Consumer broadband services delivered to homes across 25+ cities, covering 1 million+ homes with 250,000+ active subscribers.
- Cloud Contact Centre (TCCS): Cloud-based contact centre solution on pay-per-use basis with scalable agent capacity from zero to thousands, providing IVR, auto-dialler, and call recording capabilities.
- Bizmail Email Services: Enterprise-grade email hosting services with annual subscription model, per-mailbox pricing, and guaranteed uptime.
- IoT Connectivity Solutions: PAN India 4G/5G based secure wireless internet/MPLS links for IoT applications including bank ATMs, rural banking, kiosks, smart metering, and e-surveillance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Home Broadband Plans |
| Subscription | Annual | Bizmail Business Email |
| Usage-based | Pay-as-you-go | Cloud Contact Centre (TCCS) |
| Subscription | Monthly | Dedicated Internet Leased Line |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Tikona Infinet Limited product offering
Product offeringCore offering
Tikona Infinet Limited provides broadband and enterprise connectivity services across India under its Unified License (ISP, Category-A) and NLD license. Its enterprise portfolio includes Dedicated Internet Leased Line, MPLS VPN, Enterprise Business Broadband, P2P Connectivity, SD-WAN, Managed WiFi, IoT connectivity, Cloud Contact Centre (TCCS), and Bizmail. It also delivers Home Broadband to residential customers across 25+ cities covering 1 Mn+ homes.
Product overview
Tikona Infinet is a connectivity solutions provider offering a unified portfolio of enterprise networking and communication services alongside residential broadband. The business offerings span nine distinct core products: Cloud Contact Centre (TCCS) for cloud-based customer engagement; Dedicated Internet Leased Line (ILL) for carrier-grade dedicated connectivity; Enterprise Business Broadband (EBB) for enterprise-grade broadband; MPLS VPN for multi-location secure networking; P2P Connectivity for point-to-point leased circuits; Managed WiFi for end-to-end wireless solutions; SD-WAN for software-defined wide area networking; IoT for wireless machine-to-machine connectivity; and Bizmail for enterprise email services. The company holds an all India Unified License (ISP, Category-A) and National Long Distance (NLD) license, enabling delivery of broadband, internet access, leased lines, VPNs, and value-added services across India. Home broadband services are also available for residential customers. These products are designed to serve diverse industries including BFSI, Education, Healthcare, MSME, GCC, and Manufacturing sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Contact Centre (TCCS) Cloud-based contact centre solution on pay-per-use basis enabling digital transformation of business through IVR-enabled call handling, BPO/KPO operations, debt collection, insurance marketing, and work-from-home agent support; features a DIY-IVR studio with real-time change capability and intelligent call routing; can be activated for any business process within 48-72 hours.
- Dedicated Internet Leased Line (ILL) Enterprise-grade dedicated internet connectivity delivering up to 1 Gbps throughput with SLA-backed performance, dual-media redundancy combining fiber and radio, edge-optimized routing, and 24x7 network operations support for mission-critical enterprise users.
- Enterprise Business Broadband (EBB) Enterprise-grade broadband service offering symmetric or asymmetric speeds up to 1 Gbps with static IP options, near leased-line uptime experience, and competitive pricing targeted at MSMEs and enterprises.
- MPLS VPN Carrier-agnostic MPLS VPN solution providing PAN India coverage with dual last-mile redundancy, supporting wired, fiber, RF, and 4G/5G/VSAT options for multi-location enterprise networks; unique single-point-of-ownership architecture delivers best SLAs with cost savings.
- P2P Connectivity (Leased Circuit) Point-to-point leased circuit providing dedicated, high-speed, secure direct connectivity between business locations with media diversity options using RF and fiber for intra and inter-city deployments.
- Managed WiFi End-to-end managed wireless connectivity solution including internet bandwidth, WiFi gear, network security, authentication, and regulatory compliance for bank branches, offices, campuses, co-living, co-working spaces, and educational institutes.
- SD-WAN Software-defined wide area networking solution enabling multi-location enterprise connectivity through bandwidth aggregation across MPLS, broadband internet, 4G, and 5G with application-based prioritization and centralized security management.
- IoT (Internet of Things) PAN India 4G/5G-based wireless IoT connectivity solution providing secure managed MPLS/internet access to remote business entities, unmanned locations, and thin client applications across 750+ districts with rapid 7-10 day deployment; serves bank ATMs, rural banking, kiosks, smart metering, and e-surveillance use cases.
- Bizmail Enterprise-grade email hosting service providing professional domain-based email with ad-free mobile-friendly webmail, integrated calendar and contacts, spam protection, and hybrid configuration options supporting both on-premise and cloud setups; billed on annual subscription per mailbox basis.
- Home Broadband Residential broadband internet service delivered wirelessly across 25+ Indian cities covering 1 Mn+ homes with 250,000+ active subscribers; offered on monthly subscription with affordable pricing, fair usage policy, self-service portal and MyTikona mobile app for bill payment and account management.
Quantifiable outcome
- DIY-IVR reduces efforts and time for customer and agent by more than 70%
- +3 more outcomes
Companies that use Tikona Infinet Limited
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles6 records
Tikona Infinet Limited technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Tikona Infinet Limited partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ICICI Bank LimitedminorICICI Bank provides cheque/demand draft drop box facilities (5000 ATMs) for Tikona subscribers to make bill payments. Cheques must be crossed and A/C payee in favour of 'Tikona Infinet Private Limited' with billing account number.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Tikona Infinet Limited competitors and assessment
Company assessmentBroad incumbents
- Reliance Jio Infocomm: Largest Indian broadband and mobile operator with JioFiber and 5G FWA offerings, competing head-on with Tikona in residential broadband and increasingly in enterprise connectivity with significant capex advantages.
- Bharti Airtel: Incumbent telecom operator with nationwide broadband, enterprise and 5G FWA services. Directly competes with Tikona across both consumer broadband and enterprise segments, with a much larger sales footprint.
- Bharat Sanchar Nigam Limited (BSNL): Government-owned telecom operator providing broadband and enterprise connectivity across India, including rural and tier-2/3 markets where Tikona's IoT and enterprise offerings also compete.
- Vodafone Idea: Pan-India mobile and broadband operator with enterprise services. Competes with Tikona across both consumer broadband and enterprise connectivity, with broader network reach but constrained capex.
Direct peers
- Tata Communications: Pan-India and global enterprise connectivity, MPLS VPN, SD-WAN and NLD/internet backbone provider serving the same BFSI, GCC and large enterprise customer base as Tikona. Most direct competitor for multi-location enterprise RFPs and a benchmark for NLD-licensed carriers.
- Sify Technologies: Indian enterprise-focused ISP and data centre operator offering MPLS VPN, SD-WAN, cloud and managed services. Closely comparable business model and target verticals (BFSI, manufacturing, GCC) to Tikona's enterprise portfolio.
- Hathway Cable & Datacom: Indian broadband ISP delivering cable and fiber broadband to residential customers across multiple cities. Directly comparable home broadband product and overlapping 25+ city footprint with Tikona.
- Spectra (previously Spectranet): Enterprise and SME-focused broadband ISP offering fiber leased lines and managed connectivity across Indian metros. Comparable enterprise broadband positioning and target customer profile.
- ACT Fibernet (Atria Convergence Technologies): Pure-play fiber-to-the-home ISP operating across major Indian cities with a similar residential broadband model to Tikona's home broadband business. Comparable technology (FTTH) and city-by-city competitive overlap.
Regional players
- Tata Teleservices (TTSL) / Tata Communications Collaboration Services: Indian enterprise and SME connectivity provider with strong enterprise heritage, overlapping BFSI and GCC verticals. Closely comparable enterprise services portfolio to Tikona's MPLS and SD-WAN offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tikona Infinet Limited social profiles
Digital presenceTikona Infinet Limited financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tikona Infinet Limited leadership team
Management profileNumber of profiles
Profiles4 records
Tikona Infinet Limited funding detail
Funding detailFunding overview
Funding rounds2 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tikona Infinet Limited M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tikona Infinet Limited
What does Tikona Infinet Limited do?
Tikona Infinet Limited provides broadband and enterprise connectivity services across India under its Unified License (ISP, Category-A) and NLD license. Its enterprise portfolio includes Dedicated Internet Leased Line, MPLS VPN, Enterprise Business Broadband, P2P Connectivity, SD-WAN, Managed WiFi, IoT connectivity, Cloud Contact Centre (TCCS), and Bizmail. It also delivers Home Broadband to residential customers across 25+ cities covering 1 Mn+ homes.
Is Tikona Infinet Limited a public or private company?
Tikona Infinet Limited is a private company. It is classified as corporate owned and is currently operating.
When was Tikona Infinet Limited founded?
Tikona Infinet Limited was founded in 2008. It employs 501 to 1,000 people.
Where is Tikona Infinet Limited based?
Tikona Infinet Limited is headquartered in Bhandup, India, in the Asia region.
How does Tikona Infinet Limited make money?
Six revenue lines are on record. Enterprise Connectivity Services are the primary driver. The others are business Broadband Services, home Broadband Services, cloud Contact Centre (TCCS), bizmail Email Services and ioT Connectivity Solutions.
Who are Tikona Infinet Limited's main competitors?
Broad incumbents on record are Reliance Jio Infocomm, Bharti Airtel, Bharat Sanchar Nigam Limited (BSNL) and Vodafone Idea. Direct peers are Tata Communications, Sify Technologies, Hathway Cable & Datacom, Spectra (previously Spectranet) and ACT Fibernet (Atria Convergence Technologies). Tata Teleservices (TTSL) / Tata Communications Collaboration Services is listed as a regional player.
Does Tikona Infinet Limited have an API?
No public API is recorded for Tikona Infinet Limited.
What industry is Tikona Infinet Limited in?
Tikona Infinet Limited's product category is Broadband and Enterprise Network Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIADAJ, Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering). Its NAICS code is 5171 and its SIC code is 4899.