What ICICI Bank does

ICICI Bank Limited is one of India's top private-sector banks, founded in 1994 and headquartered in Mumbai, operating across retail, NRI, SME, corporate, and institutional banking segments. Its retail product suite spans savings accounts, salary accounts, fixed and recurring deposits (including the iWish goal-based savings product), personal/home/car/education/gold loans, a tiered credit card portfolio (Coral, Rubyx, Sapphiro, plus business variants), mutual fund distribution via a 3-in-1 integrated account, life and general insurance, and a Pockets digital wallet. The bank serves SMEs and corporates through the InstaBIZ app, Trade Emerge/Trade Chain digital trade platforms, a Corporate API Suite, working capital and term loans, foreign exchange, derivatives, bullion, and custodial services. NRI and cross-border banking is delivered through Money2India and Money2World remittance, FCNR(B)/NRE/RFC deposits, NRI home and personal loans, an 8-currency Global Savings Account via the GIFT City IFSC Banking Unit, and an international footprint of branches and subsidiaries across the UK (with a German branch), Canada, China (Shanghai), Singapore, Hong Kong, Dubai (DIFC), New York, and Bahrain plus representative offices in 7 additional countries.

Underlying technology centers on the iMobile mobile banking platform (with iPay QR-based UPI, smart lock, and Ask iPal conversational AI), retail and corporate net banking, the Corporate API Suite for B2B integration, a TallyPrime 7.1 banking integration, and proprietary trade platforms. The bank generates revenue primarily through interest income from a loan book that grew 15.8% YoY in Q4FY26 (to a level supporting standalone net profit of Rs 13,702 crore, up 8.4% YoY), supplemented by fee and commission income from cards, transaction banking, and trade services; treasury and global markets income from forex, derivatives, and bond portfolios; bancassurance and dividend flows from majority-owned subsidiaries (ICICI Prudential Life Insurance at 50.89% stake, ICICI Lombard, ICICI Prudential AMC, ICICI Securities now wholly-owned post-delisting, ICICI Home Finance, and ICICI Venture); NRI/FCNR deposit mobilization following RBI's June 2026 swap window; and private banking/wealth management fees from HNW tiers.

Name

ICICI Bank

Legal name

ICICI Bank Limited

Website

https://icicibank.com

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

ICICI Bank is India's second-largest private sector bank, founded in 1994, offering retail, NRI, SME, and corporate banking across 15+ countries through iMobile, InstaBIZ, Money2India, and a group ecosystem spanning insurance, AMC, securities, and home finance.

Ownership category

akta.pro rank

Product category

Retail and Commercial Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221), Credit Intermediation and Related Activities (522)

SIC

National Commercial Banks (6021)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industries

Lending & Credit Disbursements (FSAMAKAH), Direct-to-Consumer (D2C) Personal Lending Platforms (Unsecured Installment) (FSAKAAAK)

Keywords

• Retail banking services
• Corporate banking solutions
• NRI banking and remittances
• Consumer lending products
• Wealth and private banking

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income from Lending: Core revenue from personal loans, home loans, car loans, education loans, gold loans, business loans, working capital, and trade finance. Q4FY26 standalone net profit of Rs 13,702 crore with total loans up 15.8% YoY.
2. Fee & Commission Income: Revenue from credit cards, debit cards, forex cards, transaction banking, merchant acquiring, payment solutions, and trade services including LC issuance, bank guarantees, and bill collections.
3. Treasury & Global Markets Income: Income from forex desk, derivatives, bullion trading, bond portfolio (e.g., Rs 4,000 crore bonds at 7.57% coupon in Oct 2023; Rs 5,000 crore at 6.96% in Dec 2021), and investment portfolio management.
4. Insurance Distribution & Subsidiary Income: Distribution income and dividend from group subsidiaries including ICICI Prudential Life Insurance (50.89% stake, market cap Rs 72,049 crore), ICICI Lombard, ICICI Securities, ICICI Prudential AMC, ICICI Home Finance, and iProcess Services.
5. NRI/FCNR Deposit Mobilization: Raised FCNR(B) and NRE deposits at 6-7%+ USD rates for 3-5 year tenors following RBI's June 2026 swap window; significant inflow target from NRI diaspora.
6. Wealth Management & Private Banking: Income from private banking, wealth management, and select banking tiers for HNW customers offering treasury management, financing, preferential trade offering, and tailored solutions.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels8 records

Core offering

ICICI Bank provides a comprehensive suite of banking and financial services through Personal Banking, NRI Banking, Business/SME Banking, and Corporate/Institutional Banking segments. Its core products include savings accounts, fixed and recurring deposits, FCNR deposits, personal/home/car/education/gold loans, credit and debit cards, trade finance, treasury and capital markets services, remittance platforms (Money2India, Money2World), and wealth management. The bank serves customers across India and internationally through branches in 15+ countries, the iMobile and InstaBIZ mobile apps, and net banking channels.

Product overview

ICICI Bank offers a unified multi-channel banking platform with three primary segments: Personal Banking, NRI Banking, and Business Banking. Personal Banking provides retail products including Savings Accounts, Salary Accounts, Fixed/Recurring Deposits, the iWish goal-based savings tool, the iMobile mobile banking app with iPay QR-based UPI payments, an extensive credit card portfolio (Sapphiro, Rubyx, Coral, Business Advantage Blue, Platinum Business, Business Ascent), and the full suite of Personal/Home/Car/Education/Gold loans. NRI Banking extends services through FCNR(B) deposits, RFC deposits, Money2India remittance, the GIFT City (IFSC) Global Savings Account in 8 currencies, NRI home/personal loans, and the NRI Edge knowledge hub. Business Banking delivers Current Accounts, the InstaBIZ app, the Corporate API Suite, working capital and trade finance, Trade Emerge, Trade Chain, Corporate Credit Cards, and the Business Advantage Blue/Platinum Business/Ascent product line. The platform is unified by digital channels including the iMobile app, Internet Banking, WhatsApp Banking, and the Ask iPal conversational AI assistant, with international operations through its Shanghai Branch (China), GIFT City IFSC unit, and branches in the UK, Canada, Singapore, Hong Kong, USA, UAE (DIFC), Germany, and Bahrain.

Differentiator

Problem solved

Functional benefit

Brands

• iMobile: Mobile banking application of ICICI Bank for retail and NRI customers
• Money2India
• Pockets by ICICI Bank
• ICICI Direct
• Campus Power
• iWish
• InstaBIZ
• iMobile Pay

Products and services

• Savings Account Primary retail banking account offering payments, deposits, and money transfer features for individual customers including salaried, self-employed, doctors, HUF, students, and senior citizens.
• iMobile App ICICI Bank's flagship mobile banking application supporting payments, UPI/iPay QR, account management, smart lock feature, and the Ask iPal conversational AI assistant. Available on iOS and Google Play.
• InstaBIZ App Dedicated mobile banking application for ICICI Bank business customers supporting current account management, cash management, trade services, and business loan workflows.
• Money2India Cost-effective online money transfer service enabling NRIs to send remittances to India from abroad, supporting multiple source countries including USA, UK, Europe, Canada, Singapore, UAE, Bahrain, and Hong Kong.
• Fixed Deposit Term deposit product offering stable returns with flexible tenure, including Monthly Pay-out FD variant. Senior citizen FD rates reach up to 7.10% on 5-year deposits versus 6.50% for general citizens.
• FCNR(B) Deposit Foreign Currency Non-Resident (Bank) Deposit for NRIs holding funds in foreign currencies with attractive returns, tax-free interest in India, and full repatriability; available in major global currencies.
• Global Savings Account (GIFT City) Multi-currency savings account operated through ICICI Bank's IFSC Banking Unit in GIFT City, allowing NRIs to operate accounts in 8 global currencies with attractive returns, nomination facility, and single/joint account options.
• Personal Loan Unsecured personal loan product starting from 9.99% interest rate, offering instant disbursement with no foreclosure charges after 24 EMIs, processed via the iMobile app and digital channels.
• Home Loan Home loan product offering loans up to Rs 5 crore with quick processing, plus dedicated variants for NRI customers, balance transfer, and loan against property options.
• Car Loan Vehicle financing product offering up to 100% on-road funding for new car purchases via the Auto Loan product page and digital application.
• Sapphiro Credit Card Premium ICICI Bank credit card featuring welcome vouchers, international and domestic airport lounge access, complimentary golf rounds, and a Buy One Get One offer on BookMyShow.
• Rubyx Credit Card High-end ICICI Bank credit card offering airport and railway lounge access, BookMyShow offers, complimentary golf rounds, and 24/7 concierge services for high-end lifestyle perks.
• Coral Credit Card ICICI Bank's popular everyday-spend credit card offering fuel waivers, milestone rewards, lounge access, BookMyShow and INOX offers, plus personal accident insurance.
• Corporate API Suite Application Programming Interface suite under Cash Management and Merchant Services enabling corporate and business clients to integrate ICICI Bank payment, collection, and tax/statutory solutions programmatically into their systems.
• Trade Emerge ICICI Bank's digital trade services platform supporting import/export documentation, payments, and trade finance workflows for business banking clients.
• Trade Chain ICICI Bank's blockchain/SCM-integrated trade finance platform facilitating supply chain and trade transactions for business customers.
• Pockets by ICICI Bank Digital wallet and prepaid card offering from ICICI Bank targeted at younger users and digital-first customers, with separate terms of use from main banking.
• iWish - Goal Based Savings Flexible goal-based savings product that allows customers to set a financial goal and make periodic contributions, offering flexibility compared to traditional fixed or recurring deposits.
• 3-in-1 Account Integrated ICICI Bank savings + Demat + trading account enabling seamless investing in stocks, mutual funds, and other instruments through ICICI Direct.
• Money2World ICICI Bank's outward international remittance platform allowing resident customers to send money abroad through retail net banking, complementing the Money2India inbound remittance product.
• Business Advantage Blue Card ICICI Bank Business Advantage Blue Visa debit card offering cashback on business expenses, contactless Visa Paywave transactions, global acceptability, and concierge services for SMEs.
• Platinum Business Card ICICI Bank Platinum Visa Business credit card offering higher reward points, accidental insurance coverage, and airport lounge access for business spend management.
• Business Ascent Card ICICI Bank Ascent American Express business credit card offering exclusive AMEX lifestyle offers for SMEs, including reward points, fuel surcharge waiver, and travel/lodging discounts.

Quantifiable outcome

• Q4FY26 standalone net profit of Rs 13,702 crore, up 8.4% YoY
• +6 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Tally Solutions Pvt LtdcoreTechnology or IntegrationTally Solutions and ICICI Bank partnered to enable integrated banking and accounting within TallyPrime 7.1. The integration allows TallyPrime users to access live bank balances, initiate payments, and manage reconciliation directly within the accounting software, available to all existing TallyPrime customers with active licenses.
• ITM Skills AcademycoreStrategic or Co-development PartnerITM Skills Academy partnered with ICICI Bank to deliver a Sales and Relationship Management (SRM) Program training graduates for Relationship Manager roles in banking. The program combines classroom instruction with practical banking operations, customer management, and compliance training. ITM has placed over 1.6 lakh professionals across 20+ industry partners since 2012.
• I-Process Services (India) Private LtdcoreStrategic or Co-development PartnerICICI Bank received RBI approval (Sept 2023) to make I-Process Services a wholly-owned subsidiary, with the bank already holding 19% stake. The bank's board approved the proposal at an estimated cost of Rs 15.40 crore (Feb 2023) for full acquisition. Subject to regulatory clearance.
• ICICI SecuritiescoreStrategic or Co-development PartnerSupreme Court upheld ICICI Securities' delisting (June 2026), making ICICI Securities a wholly-owned subsidiary of ICICI Bank post the merger completed in March 2024. Approximately 72% of shareholders voted in favor of the merger.
• ICICI Prudential Life Insurance CompanyflagshipStrategic or Co-development PartnerICICI Bank is the promoter of ICICI Prudential Life Insurance (joint venture with Prudential plc). RBI approved ICICI Bank's purchase of up to 2% additional stake (June 24, 2026) to maintain shareholding above 50%; ICICI Bank currently holds 50.89% stake. Subsidiary has market cap of Rs 72,049 crore.
• Amazon IndiacoreGTM or Marketing PartnerICICI Bank offers bank discounts and co-branded card offers during Amazon Prime Day 2026 (July 4-6, 2026), part of the 10th edition Prime Day sale with bank discounts from SBI, Axis Bank, and ICICI Bank.
• Vijay SalesminorGTM or Marketing PartnerVijay Sales partnered with ICICI Bank for its Back to School sale offering up to Rs 4,000 discount via ICICI Bank cards on electronics purchases including MacBook Neo.
• Sandeep Batra (Executive Director)coreOthersRBI approved reappointment of Sandeep Batra as ICICI Bank's Executive Director for two years (June 2026). Internal leadership appointment.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Bank of Baroda: Large Indian public sector bank with extensive domestic and international branch network. Overlaps with ICICI in trade finance, corporate banking, and NRI remittances.
• State Bank of India (SBI): India's largest public sector bank with dominant deposit base and branch network. Competes with ICICI across retail, SME, and corporate banking but operates at substantially larger scale and with government ownership.
• Punjab National Bank (PNB): Large Indian public sector bank with deep retail and corporate banking presence. Overlaps with ICICI across personal banking, trade finance, and government-related banking.

Direct peers

• Yes Bank: Indian private sector bank offering retail, SME, and corporate banking. Competes with ICICI in the mid-market corporate and digital banking segments, though with smaller scale.
• Kotak Mahindra Bank: Indian private sector bank with strong retail, digital (811 mobile banking), and wealth management franchises. Competes head-to-head with ICICI for premium retail and corporate customers.
• IndusInd Bank: Indian private sector bank focused on retail, corporate, and treasury banking with a strong digital platform. Comparable in product mix and target customer segments to ICICI Bank.
• Axis Bank: Top-3 Indian private sector bank with comparable retail, NRI, and corporate banking offerings. Direct competitor in Burgundy Private Hurun rankings and similar target segments.
• IDFC First Bank: Indian private sector bank with strong retail and digital banking focus. Competes with ICICI in retail deposits, personal loans, and digital-first customer acquisition.
• HDFC Bank: India's largest private sector bank offering virtually identical retail, NRI, business, and corporate banking products. Most directly comparable peer to ICICI Bank in scale, product breadth, and digital ambitions.

Emerging players

• Bajaj Finance: Leading Indian NBFC specializing in consumer durable loans, personal loans, and SME lending. Competes with ICICI Bank's retail lending business, particularly in unsecured personal loans and digital credit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/icicibank
• YouTubeyoutube.com/user/icicibank
• Facebookfacebook.com/icicibank
• LinkedInlinkedin.com/company/icici-bank
• Instagraminstagram.com/icicibank

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries10 records

Funding overview

Funding rounds9 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments51 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICICI Bank