SOLID
SOLID Surface Care is a Charlotte-based, self-performing commercial surface care company providing restoration, maintenance, and protective services across 10+ surface types to enterprise customers in 13 verticals nationwide, supported by 500+ technicians, 40+ facilities, and the proprietary ES4U platform.
- Company typePrivate
- Founded1996
- HeadquartersCharlotte, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What SOLID does
SOLID Surface Care, Inc. is a Charlotte, North Carolina-based privately held company founded in 1996 by Mike Crippen (originally as Commercial Flooring Solutions) that operates as the largest self-performing commercial surface care provider in the United States. The company delivers restoration, maintenance, protection, and specialty cleaning services across ten or more surface categories — including carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient flooring, and wood — to enterprise customers in 13 verticals such as airports, banks, commercial kitchens, healthcare, hospitality, retail, transit centers, and venues. All work is executed by 500+ directly employed technicians (no subcontractors) operating out of 40+ office/warehouse facilities with a daily fleet of 175+ vehicles, covering all 50 states and Puerto Rico and maintaining more than 700 million square feet of commercial surfaces annually.
The underlying service platform combines commercial-grade equipment (Windsor SENSOR CRI-certified vacuums, electrostatic disinfectant sprayers, warm-water power washing with surface-specific pressure control) with proprietary methodologies such as the SOLID Equation for concrete restoration and the ES4U online account management platform, which provides clients real-time visibility into Consolidated Care Plan service delivery. The company's go-to-market is exclusively direct enterprise field sales, emphasizing a consultative "Power of One" model that bundles all specialty surface care under a single partner, single contract, single invoice, and single point-of-contact. Revenue is generated primarily through multi-year professional-services contracts and project-based restoration work, with quote-based, customized pricing per facility.
In 2025, Angeles Equity Partners acquired a stake in the company as a lower middle-market platform investment and approximately $5.69 million in financing was provided by Stellus Capital Management; the company simultaneously appointed a dedicated EVP of Hospitality Growth Strategy and formalized hospitality-channel partnerships with Avendra International, Preferred Hotels & Resorts, and Historic Hotels of America. The company holds IICRC firm certification, GBAC-trained technician credentials, CRI Seal of Approval / Green Seal certifications, and operates an internal training program branded as SOLID University.
SOLID firmographics
Firmographics- Name
- SOLID
- Legal name
- Solid Surface Care, Inc.
- Website
- https://solidcare.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- SOLID Surface Care is a Charlotte-based, self-performing commercial surface care company providing restoration, maintenance, and protective services across 10+ surface types to enterprise customers in 13 verticals nationwide, supported by 500+ technicians, 40+ facilities, and the proprietary ES4U platform.
- Ownership category
- akta.pro rank
SOLID industry classification
Industry- Product category
- Commercial Surface Care Services
- NAICS
- Building Finishing Contractors (2383), Facilities Support Services (5612), Facilities Support Services (561210)
- SIC
- Carpets & Rugs (2273), Asphalt Paving & Roofing Materials (2950), Miscellaneous Furniture & Fixtures (2590)
- akta.pro primary industry
- Specialty Floor Care (Strip/Wax, Burnish, Carpet & Upholstery) (BPABABAC)
- akta.pro secondary industries
- Concrete Floor Cleaning, Grinding, Polishing & Sealing (HSAEAOAE), Tile, Natural Stone & Porcelain Surface Care (Non-Grout Focus) (HSAEAOAI)
Keywords
Where SOLID is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices36 records
Markets served
SOLID business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Commercial Surface Care Services: SOLID generates revenue through providing comprehensive surface care, maintenance, restoration, and protective solutions for commercial environments. Services are bundled into customized Consolidated Care Plans billed through a single invoice model. Revenue is derived from scheduled maintenance programs and project-based restoration work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Consolidated Care Plans |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels9 records
SOLID product offering
Product offeringCore offering
SOLID is the nation's largest self-performing commercial surface care company, providing restoration, maintenance, and protective solutions for ten surface categories (carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient, and wood). Services are bundled into a Consolidated Care Plan delivered as one partner, one contract, one invoice, and one point-of-contact, supported by the ES4U online data management platform for client transparency.
Product overview
SOLID Surface Care, Inc. is the nation's largest self-performing commercial surface care company, offering a comprehensive suite of surface restoration, maintenance, and protective solutions. The company's core offering centers on its Consolidated Care Plan, which bundles services across multiple surface types (carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient, and wood) under one partner, contract, invoice, and point of contact. Supporting this is the ES4U online account management platform for service transparency. The company operates with 35+ office locations across the U.S., serving industries including airports, banks, commercial kitchens, corporate facilities, education, healthcare, hospitality, multi-family, retail, transit centers, and venues.
Differentiator
Problem solved
Functional benefit
Products and services
- Surface Restoration Services
- Surface Maintenance Programs
- Protective Solutions
- Specialty Cleaning Services
- Consolidated Care Plan
- ES4U Account Management Platform
Quantifiable outcome
- 700 million+ square feet of commercial surfaces maintained annually
- +3 more outcomes
Companies that use SOLID
Customer profileNamed customers4 records
Segments13 records
Ideal customer profiles1 record
SOLID technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
SOLID partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Avendra InternationalcoreHospitality procurement partner. Avendra International is a leading hospitality procurement organization. SOLID partners with Avendra to provide surface care services to Avendra's hospitality client portfolio.
- Preferred Hotels & ResortscoreLuxury independent hotel brand partnership. Preferred Hotels & Resorts represents a collection of independent hotels and resorts. SOLID provides surface care services to member properties under this partnership.
- Historic Hotels of AmericacorePartnership with Historic Hotels of America, a program of the National Trust for Historic Preservation. SOLID provides surface care services to historic hotel properties maintaining architectural integrity.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
SOLID competitors and assessment
Company assessmentDirect peers
- Stanley Steemer International: Largest US specialty carpet and hard-surface cleaning franchise network. Closest direct peer to SOLID: national footprint, self-performing technician model, and focus on commercial carpet, tile & grout, and hard-surface restoration for enterprise clients.
- ServiceMaster Clean: National commercial janitorial and specialty cleaning franchise under the ServiceMaster brand. Competes head-to-head with SOLID for multi-site commercial cleaning contracts across healthcare, education, and corporate facilities.
- ServPro Industries: Largest US commercial and residential restoration franchise network. Comparable to SOLID in commercial cleaning/restoration scope, multi-site enterprise focus, and franchise-driven national coverage model.
- Coit Cleaning & Restoration Services: National commercial and residential cleaning company offering carpet, drapery, tile/grout, and air duct cleaning. Competes with SOLID in the commercial surface restoration and specialty cleaning market.
- Jan-Pro Cleaning Systems: Global commercial cleaning franchise system focused on small-to-mid-market commercial accounts. Overlaps with SOLID on commercial janitorial and floor care, though more franchise-driven and less concentrated in large-enterprise surface restoration.
- Coverall Health-Based Cleaning System: Commercial cleaning franchise emphasizing health-based, janitorial protocols. Comparable to SOLID on commercial cleaning and disinfection service delivery, though smaller enterprise-account emphasis.
- Jani-King International: Large commercial cleaning franchise network serving offices, hotels, hospitals, and sporting venues. Comparable franchise-driven commercial cleaning model with multi-vertical reach similar to SOLID's 13 verticals.
- BMS Cat: National commercial restoration services provider specializing in fire, water, mold, and contents restoration. Comparable to SOLID on commercial restoration/recovery services for multi-site enterprise customers.
- Vanguard Cleaning Systems: Master commercial cleaning franchise system targeting mid-market commercial accounts. Competes with SOLID on commercial janitorial and floor care, though with a franchise rather than self-performing technician model.
Broad incumbents
- ABM Industries: Large publicly traded integrated facility services provider offering janitorial, parking, HVAC, and specialty services. Overlaps with SOLID on facility maintenance and floor care, but operates at much broader scale across multiple non-surface-care services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights4 records
Customer concentration
SOLID social profiles
Digital presenceSOLID financial estimates
Financial estimateRevenue estimate
Valuation estimate
SOLID leadership team
Management profileNumber of profiles
Profiles4 records
SOLID funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SOLID M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SOLID
What does SOLID do?
SOLID is the nation's largest self-performing commercial surface care company, providing restoration, maintenance, and protective solutions for ten surface categories (carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient, and wood). Services are bundled into a Consolidated Care Plan delivered as one partner, one contract, one invoice, and one point-of-contact, supported by the ES4U online data management platform for client transparency.
Is SOLID a public or private company?
SOLID is a private company. It is classified as private equity controlled and is currently operating.
When was SOLID founded?
SOLID was founded in 1996. It employs 101 to 250 people.
Where is SOLID based?
SOLID is headquartered in Charlotte, United States, in the North America region.
How does SOLID make money?
One revenue line is on record: commercial Surface Care Services.
Who are SOLID's main competitors?
Direct peers on record are Stanley Steemer International, ServiceMaster Clean, ServPro Industries, Coit Cleaning & Restoration Services, Jan-Pro Cleaning Systems, Coverall Health-Based Cleaning System, Jani-King International, BMS Cat and Vanguard Cleaning Systems. ABM Industries is listed as a broad incumbent.
Does SOLID have an API?
No public API is recorded for SOLID.
What industry is SOLID in?
SOLID's product category is Commercial Surface Care Services. Its primary akta.pro industry code is BPABABAC, Specialty Floor Care (Strip/Wax, Burnish, Carpet & Upholstery), with a secondary code of HSAEAOAE, Concrete Floor Cleaning, Grinding, Polishing & Sealing. Its NAICS code is 2383 and its SIC code is 2273.