OneTwoTrip
OneTwoTrip is a London-headquartered online travel agency founded in 2011 that lets consumers compare flights from 800+ carriers and book hotels across 2M+ properties worldwide via website and mobile apps, monetizing through agency commissions, service fees, and a Bonus Points loyalty program.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What OneTwoTrip does
OneTwoTrip is a privately held online travel agency founded in 2011 and headquartered in London, operating under the legal entity OTT Service Ltd in the United Kingdom. The company runs a self-serve, product-led booking platform at onetwotrip.com alongside native iOS and Android applications, enabling consumers to compare flights from over 800 carriers worldwide and reserve accommodations across more than 2 million hotels, apartments, and hostels. The platform's core technology stack includes a flight comparison engine with sorting by price, airline, travel time, and number of connections, a date-based price calendar, an automated refund and change workflow, and a Bonus Points loyalty program returning up to 10% on flights and 5% on hotels redeemable against future bookings.
OneTwoTrip monetizes primarily through agency commissions embedded in displayed ticket and room rates, supplemented by ancillary transaction fees — including a 10% service fee on non-refundable hotel cancellations and a $15 fee for customers arriving via metasearch — plus an opt-in All-Inclusive Package that bundles SMS flight alerts, fee waivers on refunds and changes, 24/7 priority support, and discount promo codes. The customer base spans individual leisure travelers as the primary segment and business travelers requiring accounting documentation as a secondary segment, with a dedicated [email protected] channel for partnership and corporate inquiries. Customer support is delivered globally through multilingual phone lines in the US, UK, Poland, and Turkey.
The company has raised approximately $48.3M cumulatively across rounds between 2012 and 2017 from investors including Atomico ($16M, 2012), Goldman Sachs ($8M, 2015), and VNV Global (multiple rounds totaling ~$12.3M), and acquired DealAngel in 2013 and Corner in 2015. Founder and CEO Peter Kutis leads a C-suite that includes CFO Dmitry Kayutin and CTO Leonid Ryaboshtan. OneTwoTrip operates as a PCI-DSS-compliant and GDPR-compliant platform, holds registered trademarks on its brand name and suitcase logo, and serves customers across European and Asian markets with localized languages and currencies.
OneTwoTrip firmographics
Firmographics- Name
- OneTwoTrip
- Legal name
- OTT Service Ltd
- Website
- https://onetwotrip.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OneTwoTrip is a London-headquartered online travel agency founded in 2011 that lets consumers compare flights from 800+ carriers and book hotels across 2M+ properties worldwide via website and mobile apps, monetizing through agency commissions, service fees, and a Bonus Points loyalty program.
- Ownership category
- akta.pro rank
OneTwoTrip industry classification
Industry- Product category
- Online Travel Agency
- NAICS
- Travel Agencies (561510), Travel Agencies (56151), Travel Arrangement and Reservation Services (5615)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Inbound/Local Retail Travel Agencies (Destination Booking Offices) (THAKABAH)
- akta.pro secondary industries
- Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Loyalty Program Management Platforms (Earn/Burn, Rules Engine, Member Lifecycle) (THALAKAA), Price Tracking, Alerts & Deal Discovery (Fare Prediction/Watchlists) (THALAEAJ)
Keywords
Where OneTwoTrip is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
OneTwoTrip business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Flight Booking Agency Fees: OneTwoTrip acts as an agency, receiving commission fees from airlines and suppliers for flight bookings. Agency fees are included in the ticket cost and explicitly displayed before purchase.
- Hotel Booking Agency Fees: Commission earned on hotel bookings, with fees included in the booking cost and displayed before payment.
- Service Fees for Changes and Refunds: OneTwoTrip charges service fees for flight changes and ticket refunds. A service fee is charged for processing non-refundable cancellations (10% of reservation cost for hotels).
- All-Inclusive Package Add-on: Optional package offering free SMS notifications, no service fee for refunds/changes, 24/7 support, and discount promo codes for future purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard booking with bonus points rewards |
| Transaction based/ take rate | Pay-as-you-go | All-Inclusive Package add-on |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
OneTwoTrip product offering
Product offeringCore offering
OneTwoTrip operates a self-serve online travel agency that lets travelers compare and book flights from 800+ carriers and accommodations at 2 million+ hotels, apartments, and hostels worldwide through its website and mobile apps. The platform earns agency commissions on bookings and adds value through a Bonus Points loyalty program (up to 10% back on flights, 5% on hotels), automated refund and change processing, a price calendar for date-based fare comparison, and 24/7 multilingual customer support.
Product overview
OneTwoTrip is an online travel booking platform that operates as a one-stop shop for flight and hotel reservations. The core offering consists of the OneTwoTrip.com website for comparing and booking flights from over 800 carriers and accommodations at 2+ million hotels worldwide, complemented by a mobile app that provides app-exclusive pricing and bonus rewards. The product portfolio includes the core booking platform, hotel booking service, mobile application, and the Bonus Points loyalty program. Additional paid services include seat selection, online check-in, flight notification alerts, and an All-Inclusive Package that bundles premium support with fee waivers.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Up to 10% bonus points back on flight bookings and up to 5% on hotel bookings
Companies that use OneTwoTrip
Customer profileSegments2 records
Ideal customer profiles2 records
OneTwoTrip technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
OneTwoTrip partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
OneTwoTrip competitors and assessment
Company assessmentBroad incumbents
- Booking.com: World's largest OTA, offering flights, hotels, and ancillary services globally with massive supplier leverage. Comparable to OneTwoTrip in product surface (flight + hotel comparison and booking) but operates at vastly greater scale, brand recognition, and capital intensity.
- Expedia: Global OTA offering flights, hotels, packages, and loyalty (One Key). Direct overlap with OneTwoTrip on flight and hotel booking; competes head-to-head in multi-currency, multi-language markets and offers B2B partner solutions.
- Trip.com: Global OTA (formerly Ctrip/TripAdvisor) offering flights, hotels, and packages with loyalty program and mobile app. Comparable to OneTwoTrip on full-stack travel booking, bonus rewards program, and mobile-first booking flow.
Direct peers
- Skyscanner: Leading flight metasearch and OTA comparison platform with price calendars and global carrier coverage. Closest direct comparable to OneTwoTrip on flight comparison mechanics, with overlapping inventory (800+ carriers) and price-calendar tooling.
- Kayak: Flight and hotel metasearch/OTA owned by Booking Holdings, with price alerts, comparison tools, and a private/incognito mode. Highly comparable to OneTwoTrip on search, comparison, and fare-tracking mechanics across carriers and hotels.
- Momondo: Travel metasearch engine specializing in flight and hotel price comparison with strong European brand recognition. Comparable to OneTwoTrip on price calendar, multi-currency support, and appeal to cost-conscious European/CIS travelers.
- Kiwi.com: Online travel agency focused on cheap flight combinations, including virtual interlining of carriers not normally code-shared. Comparable to OneTwoTrip on self-serve flight booking, multi-currency, and emphasis on cheapest itineraries.
- CheapOair: OTA focused on discounted flights and hotels with self-serve booking and 24/7 support. Comparable to OneTwoTrip on price-led positioning, ancillary fees, and customer support model.
Emerging players
- Aviasales: Leading flight metasearch/OTA dominant in Russia, CIS, and emerging markets with strong price-comparison and deal-discovery focus. Comparable to OneTwoTrip on CIS market positioning, flight comparison mechanics, and emerging-market traveler base.
- HotelsCombined: Hotel metasearch engine comparing rates across OTAs and hotel sites globally, owned by Booking Holdings. Comparable to OneTwoTrip on the hotel comparison and pricing-discovery layer of its offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
OneTwoTrip social profiles
Digital presenceOneTwoTrip compliance and trust
Trust signalCompliance2 records
OneTwoTrip financial estimates
Financial estimateRevenue estimate
Valuation estimate
OneTwoTrip leadership team
Management profileNumber of profiles
OneTwoTrip funding detail
Funding detailFunding overview
Funding rounds7 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OneTwoTrip M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OneTwoTrip
What does OneTwoTrip do?
OneTwoTrip operates a self-serve online travel agency that lets travelers compare and book flights from 800+ carriers and accommodations at 2 million+ hotels, apartments, and hostels worldwide through its website and mobile apps. The platform earns agency commissions on bookings and adds value through a Bonus Points loyalty program (up to 10% back on flights, 5% on hotels), automated refund and change processing, a price calendar for date-based fare comparison, and 24/7 multilingual customer support.
Is OneTwoTrip a public or private company?
OneTwoTrip is a private company. It is classified as venture growth investor backed and is currently operating.
When was OneTwoTrip founded?
OneTwoTrip was founded in 2011. It employs 101 to 250 people.
Where is OneTwoTrip based?
OneTwoTrip is headquartered in London, United Kingdom, in the Europe region.
How does OneTwoTrip make money?
Four revenue lines are on record. Flight Booking Agency Fees are the primary driver. The others are hotel Booking Agency Fees, service Fees for Changes and Refunds and all-Inclusive Package Add-on.
Who are OneTwoTrip's main competitors?
Broad incumbents on record are Booking.com, Expedia and Trip.com. Direct peers are Skyscanner, Kayak, Momondo, Kiwi.com and CheapOair. Emerging players are Aviasales and HotelsCombined.
Does OneTwoTrip have an API?
No public API is recorded for OneTwoTrip.
What industry is OneTwoTrip in?
OneTwoTrip's product category is Online Travel Agency. Its primary akta.pro industry code is THAKABAH, Inbound/Local Retail Travel Agencies (Destination Booking Offices), with a secondary code of THAKACAB, Online/Hybrid Corporate Travel Agencies (Self-Booking + Support). Its NAICS code is 561510 and its SIC code is 4700.