What CheapOair does

CheapOair is a US-based online travel agency (OTA) operated by Fareportal, Inc., founded in 2006 and headquartered in New York with a headcount of 1,001–5,000 employees. The company aggregates inventory from over 500 airlines, 1 million hotel properties, and 30+ car rental companies, exposing them through a unified consumer-facing platform comprising cheapoair.com, a localized Canadian storefront at cheapoair.ca, a mobile application (rated 4.8 in app stores), and a 24/7 multi-line call center. CheapOair claims a customer base of 40 million travelers served across more than 25 countries spanning North America, Europe, Asia Pacific, the Middle East, Central America, the Caribbean, and South America. Its primary segments are budget-conscious individual travelers, senior travelers (65+ with a dedicated Elite Senior helpdesk), and specialized groups including military, bereavement, and visually impaired travelers.

The platform is built around fare and inventory comparison, the ClubMiles Rewards loyalty program (which allows points stacking with airline miles, 2X earning on hotels and cars, and redemption discounts up to $50 on flights), and supporting features including Price Match Promise, fare alerts, flight status tracking, online check-in, group travel services, a baggage fee reference tool, and a Reserve Now, Pay Later payment option. A new AI Search beta feature launched in 2026 to enhance flight and travel deal discovery. The website carries a 4.2-star rating from 34,320 verified reviews, and CheapOair has received a 2020 Gold Stevie (Product Management Team of the Year) and a 2021 Bronze Stevie (Customer Service Department of the Year). Cross-brand reach is extended through the OneTravel.com sister site and an affiliate program.

The revenue model is transactional: CheapOair earns service fees layered on supplier fares — approximately $10–25 per person on air bookings, up to $12 per hotel room, up to $8 per car rental, and up to $20 per vacation package — plus supplier commissions and incremental bookings from exclusive phone-only deals promoted via dedicated call lines (e.g., promo code DIAL10). Go-to-market is hybrid: self-serve digital booking on web and mobile complemented by phone-based high-touch sales. Marketing channels span SEO-driven destination landing pages, email newsletters, social media (Facebook, Twitter, Instagram, TikTok), content marketing through a travel blog, affiliate distribution, and app-promotion incentives such as up to $100 off first bookings. The company holds no external funding rounds in disclosed records, operates as a private, founder/management-controlled entity, and is not subject to public reporting.

Name

CheapOair

Legal name

Fareportal, Inc.

Website

https://cheapoair.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CheapOair is a New York-based online travel agency (Fareportal, Inc.) aggregating 500+ airlines, 1M+ hotels, and 30+ car rental companies for budget-conscious individual, senior, and international travelers via web, mobile, and 24/7 call center channels.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Consumer Electronics and Appliances Rental (532210)

akta.pro primary industry

Accommodation-Focused OTAs (Hotels & Alternative Stays) (THAKAAAB)

Keywords

• Online travel agency
• Flight booking platform
• Hotel reservation aggregator
• Vacation package deals
• Car rental comparison

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Marketing or Sales, Personnel, Technology or R&D, Operations, Infrastructure

Revenue model

1. Booking Service Fees: CheapOair charges service fees on qualified airline tickets, hotel bookings, car rentals, and vacation packages. Fees vary by booking type: air bookings up to $10-25 per person, hotel bookings up to $12 per room, car rentals up to $8 per booking, and vacation packages up to $20 per package. These fees are the primary revenue stream for the OTA.
2. Phone-Only Deals: Exclusive phone-only deals promoted through call center (1-845-848-0154, 1-646-738-4820) with promotional codes like DIAL10 offering additional savings. This channel drives incremental bookings through personalized phone sales.
3. ClubMiles Membership: Free loyalty program that drives repeat bookings and customer retention. While membership is free, it generates revenue through increased booking frequency and data collection on customer preferences.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CheapOair operates an online travel agency platform that aggregates and resells inventory from over 500 airlines, more than 1 million hotels, and 30+ car rental companies, enabling individual travelers to search, compare, and book flights, hotels, car rentals, and combined vacation packages. The service is delivered through the CheapOair.com website, the CheapOair mobile app, and a 24/7 phone-based call center, supplemented by a free ClubMiles rewards loyalty program that allows users to earn and stack points with airline miles.

Product overview

CheapOair is an online travel agency (OTA) operated by Fareportal, Inc. that provides a unified platform for booking flights, hotels, car rentals, and vacation packages. The core offering consists of the CheapOair Platform integrating flight search and booking across 500+ airlines, hotel reservations for 1M+ properties, and car rentals from 30+ providers. Supporting the core booking services are the ClubMiles Rewards loyalty program, a mobile app with 4.8 rating, the AI Search beta feature, Price Match Promise guarantee, fare alerts, 24/7 customer support, and a travel blog. The platform also offers phone-only deals through call center agents, group travel services, and trip planning resources like flight status tracking and baggage fee information.

Differentiator

Problem solved

Functional benefit

Brands

• ClubMiles Rewards: Loyalty rewards program offering points for bookings that can be redeemed for discounts on flights (up to 10%, $50 max), hotels (up to 20%), and car rentals (up to 10%), with ability to stack airline miles with ClubMiles points.
• OneTravel

Products and services

• Flights Flight booking service offering access to over 500 airlines for domestic and international travel, including one-way, round-trip, multi-city, first class, and business class options, with service fees up to $25 per person.
• Hotels Hotel booking service providing access to over 1 million trusted hotels worldwide with member-only pricing discounts up to 20% on select properties and service fees up to $12 per room.
• Cars Car rental booking service aggregating deals from over 30 car rental companies including Avis, Hertz, Enterprise, Budget, Dollar, Sixt, Thrifty, and Payless, with member discounts up to 10% and service fees up to $8 per booking.
• Vacations / Packages Vacation package booking service combining flight and hotel bookings, including all-inclusive, family, romantic, beach, adventure, and last-minute vacation deals, with service fees up to $20 per package.
• ClubMiles Rewards Free loyalty program allowing members to earn and stack points with airline miles, earn 2X points on hotel and car rental bookings, and redeem points for up to 10% off select flights (capped at $50), up to 20% off select hotels, and up to 10% off select rental cars.
• CheapOair Mobile App Mobile booking application available on iOS and Android with a 4.8 app rating, offering up to $100 off service fees for first-time app bookings, 6X points earning, 24/7 priority support, and free in-app calling.

Quantifiable outcome

• Trusted by 40M+ travelers
• +4 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Airlines (500+ partners)coreChannel Partner/ Reseller/ DistributorCheapOair aggregates inventory from 500+ airlines including major carriers like United Airlines, American Airlines, Delta, Air Canada, Lufthansa, Emirates, and budget carriers like Frontier, Spirit, and Volaris. The company acts as a reseller, earning transaction fees on bookings made through its platform.
• Hotel Partners (1M+ properties)coreChannel Partner/ Reseller/ DistributorHotel inventory includes major brands like Hilton, Holiday Inn, Doubletree, Courtyard, Accor, and independent properties worldwide. CheapOair provides booking platform and customer acquisition while hotels provide inventory and pay transaction fees.
• Car Rental Companies (30+)coreChannel Partner/ Reseller/ DistributorCar rental partners include Avis, Hertz, Enterprise, Budget, Dollar, Sixt, Payless, Thrifty, Advantage Rent A Car, Alamo, Fox Rent A Car, Economy Rent A Car, Aco Rent A Car, and others. Platform aggregates inventory for comparison and booking.
• Travelong, Inc. (Affiliate)minorStrategic or Co-development PartnerCheapOair operates as an affiliate of Travelong, Inc. (Washington: WASOT #602755832). This appears to be a corporate affiliation within the Fareportal parent company structure.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Expedia: One of the largest global OTAs offering flights, hotels, car rentals, and vacation packages with a similar multi-product booking model. Directly competes with CheapOair in the same US and international markets.
• Booking.com: Global OTA leader under Booking Holdings offering flights, hotels, car rentals, and attractions. Operates the same aggregator-based model with breadth of inventory and price comparison as CheapOair.
• Priceline: US-focused OTA under Booking Holdings offering flights, hotels, car rentals, and packages. Direct competitor in the budget-conscious and discount-deal segments where CheapOair is positioned.
• Travelocity: US OTA owned by Expedia Group offering flights, hotels, cars, and packages. Closely comparable multi-product travel agency with overlapping customer demographics.
• OneTravel: Sister brand under Fareportal offering flights, hotels, cars, and packages. Operates on the same inventory and ClubMiles loyalty framework, making it the closest direct functional comparable.
• Kayak: Travel metasearch and OTA owned by Booking Holdings that compares flights, hotels, and cars across suppliers. Competes for the same price-comparison shopper that CheapOair targets.
• Hotels.com: Expedia Group's accommodation-focused OTA with rewards program. Directly overlaps with CheapOair's hotel booking offering and loyalty mechanic.
• Trip.com: Global OTA offering flights, hotels, and packages with a strong international footprint. Comparable to CheapOair in multi-product, multi-geography OTA operations.

Emerging players

• Hopper: Mobile-first OTA and travel app using AI-driven price prediction and last-minute deals. Competes with CheapOair in the deal-discovery and mobile-app travel booking experience.

Broad incumbents

• Google Travel: Google's integrated travel search and booking product surfacing flights, hotels, and things to do. Acts as both a major upstream traffic source and an increasingly direct competitor to CheapOair's metasearch and OTA functions.

Market position

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CheapOair
• Facebookfacebook.com/CheapOair-61551032267169
• Instagraminstagram.com/cheapoair_
• TikToktiktok.com/@cheapoair
• LinkedInlinkedin.com/company/cheapoair

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CheapOair