What Eleven does

Eleven Platform, Inc. (operating as Eleven) is a New York-based cloud SaaS company that provides an integrated operating system for private-market investment operations. Founded in 2009 and headquartered in Brooklyn, the company serves fund managers, fund administrators, placement agents, and investors across verticals including private equity, venture capital, real estate, hedge funds, private credit, infrastructure, and deals/SPVs. Its platform follows a freemium-plus-modules architecture: a free Manager Account tier covers CRM, fundraising, document management, and basic investor servicing, while paid modules extend into digital transactions, AML screening (via Refinitiv World-Check), KYC/ID verification, accredited-investor wealth verifications, integrated payments (via Plaid), a virtual data room, investor reporting, and a Dedicated Email Domain. Enterprise tier offerings (Fund Administrator Account and Marketplace Account) let administrators and placement agents provision and service multiple Manager Accounts, creating a channel-distribution motion in addition to direct enterprise sales and self-serve PLG. The platform is built on AWS infrastructure, integrates with Twilio/SendGrid for communications and Google for SSO, holds SOC 2 Type II certification, and is GDPR/CCPA compliant.

Eleven monetizes through a layered pricing model: AUM-tiered Pro subscriptions ($500-$3,000/month) plus $99/user/month seat fees, transaction processing fees ($99 subscriptions, $49 additional investments, $29 redemptions), one-time digitization services ($5,000 per subscription document), usage-based compliance pricing ($0.50-$3.00 per investor/month for the Global Screening Hub, $99/internal user/month for AML Screening), and ancillary fees for wealth verifications and contact overages. The company is privately held and has raised disclosed capital in two 2025 rounds, including a growth equity investment from Marktlink Capital on 2025-07-29, with the funding earmarked for accelerating infrastructure development for modern private markets. Eleven's strategic posture is to consolidate fragmented point solutions in private-markets investor onboarding, compliance, transactions, and reporting into a single integrated system.

Name

Eleven

Legal name

Eleven Platform, Inc.

Website

https://platformeleven.io

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Eleven is a Brooklyn-based SaaS platform that provides fund managers, fund administrators, placement agents, and investors an integrated operating system for private-market investor onboarding, compliance, transactions, reporting, and servicing. Its modular product spans digital subscriptions, AML/KYC screening, payments, and data rooms on AWS infrastructure.

Ownership category

akta.pro rank

Product category

Private Markets Investment Operations Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Wealth Platforms for Advisors (TAMP/Advisor Tech) (FSAGAEAH)

Keywords

• Private markets software
• Investor operations platform
• Fund administration SaaS
• AML compliance software
• Investor onboarding solutions

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription - Pro Tier: Monthly subscription tier for Manager Accounts based on assets under management (AUM), ranging from $500/month for firms with $0-99.9M AUM up to $3,000/month for firms with $10B+ AUM. Includes premium features and higher limits on relationships, document storage, and messaging.
2. Subscription - User Licenses: Additional user seats for Manager Accounts at $99/user/month on top of base Pro subscription.
3. Transaction Processing Fees: Per-transaction fees for digital subscriptions ($99), additional investments ($49), and redemptions ($29). These are usage-based fees charged when investors complete transactions through the platform.
4. Digitization Services: One-time upfront fees to convert PDF subscription documents into digital wizards: $5,000 for subscription documents, $500 for additional investment documents, $100 for redemption documents.
5. AML Screening Module: Monthly subscription at $99/internal user/month with unlimited screenings. No price markups on screening volumes or API calls.
6. Global Screening Hub: Tiered per-investor monthly pricing: $3.00 (<100 investors), $2.00 (100-249), $1.00 (250-999), $0.50 (1,000+).
7. Wealth Verifications: One-time processing fee of $100 per verification initiated for accredited investor verification.
8. Contact Management: Excess contact fees at $0.33/contact/month beyond included limits (1,000 free for base, 10,000 for Pro).
9. Dedicated Email Domain: Premium email service at $99/month for Pro accounts with dedicated IP for high-volume messaging.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Eleven provides a cloud-based SaaS operating system for private market fund managers, fund administrators, and placement agents that consolidates CRM, fundraising, KYC/AML compliance, investor onboarding, digital transactions, virtual data rooms, integrated payments, investor reporting, and a branded investor portal into a single permissioned platform. The offering is sold through a freemium Manager Account base product, an Eleven Pro paid subscription tier, and an extensible set of separately priced add-on modules.

Product overview

Eleven is a centralized operating system for private investments, providing an end-to-end platform that powers operations for fund administrators, fund managers, and investors across the full investor lifecycle. The platform follows a platform-plus-modules architecture: the core Manager Account provides foundational CRM, fundraising, document management, and investor servicing capabilities; Eleven Pro adds premium features like white labeling and advanced analytics; and specialized add-on modules address compliance (AML Screening, Global Screening Hub, Identity Verification), transactions (Digital Transactions, Integrated Payments), verification (Wealth Verifications), and communication (Dedicated Email Domain, Messages). Fund Administrator and Marketplace Account configurations serve enterprise-scale operations. The platform integrates with Plaid for bank verification, Google for SSO, Twilio SendGrid for communications, and Refinitiv World-Check for AML screening.

Differentiator

Problem solved

Functional benefit

Products and services

• Manager Account The core Eleven product for private market fund managers, providing a centralized, white-labeled platform to manage investor relationships, fundraising, KYC/AML compliance, reporting, and investor engagement in one place. Sold with a free base tier and an upgradeable paid tier (Eleven Pro) priced per seat.
• Eleven Pro Paid subscription tier of the Manager Account that unlocks premium platform capabilities for fund managers, priced at $99 per user per month.
• Digital Transactions Add-on module enabling electronic execution of private investment transactions — including subscriptions, transfers, and other investor actions — directly within the Eleven platform, eliminating manual paperwork.
• AML Screening Add-on module providing KYC/AML screening of investors against global watchlists and sanctions lists as part of onboarding and ongoing compliance monitoring.
• Global Screening Hub Add-on module delivering continuous, per-investor KYC/AML monitoring and screening across global watchlists for ongoing compliance, priced per investor.
• Wealth Verifications Add-on module performing wealth verification checks on investors as part of onboarding and ongoing compliance workflows within Eleven.
• Integrated Payments Add-on module enabling integrated payment processing and e-payment workflows for private investment transactions executed on Eleven.
• Dedicated Email Domain Add-on providing Eleven customers with their own dedicated email domain for platform communications with investors, sold at a per-domain price.
• Fund Administrator Account Dedicated Eleven account type for fund administrators, supporting multi-tenant investor onboarding, KYC/AML, transaction processing, and reporting across multiple underlying fund manager clients from a single platform instance.
• Marketplace Account Dedicated Eleven account type for operators of private investment marketplaces and placement agents, enabling them to manage offerings, investor access, and transactional workflows through Eleven.

Quantifiable outcome

• 30+ funds launched, 2,200+ investors onboarded, EUR 2.8 billion in commitments for Marktlink Capital case study
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• Amazon Web ServicescoreOthersAWS provides cloud hosting, storage, and infrastructure services for Eleven's platform operations. Data processing location is EU.
• SendGrid (Twilio)coreOthersSendGrid provides outbound email delivery and messaging services for Eleven's platform communications.
• TwiliocoreOthersTwilio provides SMS delivery services for multi-factor authentication on the Eleven platform.
• PlaidcoreTechnology or IntegrationPlaid is integrated for bank account verification and transaction reconciliation when bank-account features are enabled on the Eleven platform.
• Refinitiv World-CheckcoreTechnology or IntegrationWorld-Check integration provides AML screening capabilities including sanctions, watchlists, and PEP screening with continuous monitoring.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Juniper Square: Direct competitor offering an investor portal and fund operations platform for private equity, venture, and real estate fund managers. Juniper Square overlaps with Eleven on investor onboarding, fund reporting, and LP servicing, and serves a similar customer base of GPs and fund administrators.
• Carta: Cap table management and private equity operations platform that has expanded into investor communications, fund administration, and LP reporting. Competes with Eleven for the same private-markets GP/LP workflow and increasingly bundles compliance and onboarding features.
• Backstop Solutions: Investor servicing, CRM, and reporting platform purpose-built for hedge funds, private equity, and fund administrators. Closely competes with Eleven's Manager Account and Fund Administrator Account offerings for institutional alternative-investment managers.
• iCapital: End-to-end alternative-investments platform connecting advisors, wealth managers, and individual investors with private market funds. Overlaps with Eleven on investor onboarding, KYC/AML, and digital subscriptions for private offerings.
• Allvue Systems: Software platform for private equity, private credit, and CLO managers covering fund accounting, investor reporting, and CRM. Targets the same GP operations layer as Eleven, with deeper accounting functionality.

Emerging players

• CAIS: Alternative investments marketplace and operations platform for independent advisors and wealth managers. Competes with Eleven on private fund subscription workflows, due diligence, and ongoing investor servicing.
• AngelList: Venture-focused fund operations and investor syndication platform that handles deal distribution, KYC/AML, and investor onboarding. Partial overlap with Eleven on venture/private fund onboarding workflows and digital subscriptions.

Broad incumbents

• SS&C Intralinks (now SS&C): Long-standing incumbent in virtual data rooms, deal management, and investor communications for private markets. Overlaps with Eleven's Virtual Data Room and Investor Portal modules, though typically deployed at larger enterprises.
• DocuSign: Broader digital-transaction and e-signature platform used by fund managers for subscription documents and investor agreements. Competes with Eleven's Digital Transactions module at the document-execution layer but lacks Eleven's purpose-built private-markets compliance depth.
• Addepar: Wealth management technology platform serving large RIAs, family offices, and institutional investors with portfolio reporting and analytics. Adjacent competitor for investor reporting and dashboard functionality, especially at the LP/investor side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AmplifyEleven
• Facebookfacebook.com/AmplifyEleven
• LinkedInlinkedin.com/company/amplify-with-eleven

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eleven