Follow

What Follow does

Follow Health (operating as Follow) is a French cloud-based medical practice management software company founded in October 2015 by Roman Collin and Steven Kavay, headquartered in Nice. The company exclusively targets medical specialists — surgeons, cardiologists, neurologists, oncologists, and other specialty practitioners across 26 disciplines — positioning itself as the only specialist-focused alternative to general-practitioner-oriented legacy medical software in the French market. As of June 2024, Follow's platform supports over 4,500 healthcare professionals managing approximately 15 million patient records, with a 4.6/5 rating across 900+ customer reviews.

The Follow platform is built as a cloud-hosted SaaS application running on Google Cloud Platform, certified as a French Health Data Host (Hébergeur de Données de Santé). The core product, branded as Follow LGC (Logiciel de Gestion de Cabinet), comprises eight integrated modules: patient reception with customizable intake questionnaires, patient monitoring with full history tracking, prescription assistance integrated with the VIDAL drug database, calendar and appointment scheduling, billing and electronic health claim transmission via SESAM Vitale, secure inter-professional messaging compliant with French health data exchange standards, centralized document management, and a scientific research module enabling anonymized data export for clinical studies. The platform is certified under the Ségur Vague 1 program by the French Digital Health Agency (ANS), holds LAP certification for prescription assistance, and integrates with the Dossier Médical Partagé (DMP) shared medical record system, MS Santé secure health messaging, and the INSi national health identity service.

Follow operates a subscription-based SaaS business model with three pricing tiers — Sur mesure starting at €157/month, Classique at €189/month, and Clé en main at €209/month — all billed annually and including free installation, data migration from prior systems, and complimentary access for assistants and secretaries. The go-to-market combines a direct inside-sales motion with a distinctive community-led acquisition model: over 200 physicians have invested across three funding rounds totaling approximately €7.3 million, creating an organic advocacy network within the French specialist medical community. Customers can offset subscription costs entirely through the Ségur government structure bonus (DONUM), reducing effective net cost to zero. The company has not publicly disclosed revenue figures and currently operates solely within France.

Name

Follow

Legal name

Follow Health

Website

https://follow.fr

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Follow Health provides cloud-based medical practice management software exclusively for French medical specialists across 26 disciplines. The Ségur-certified LGC platform serves 4,500+ practitioners managing 15 million patients via subscription tiers, supported by 200+ physician investors.

Ownership category

akta.pro rank

Product category

Medical Practice Management Software

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

akta.pro secondary industries

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)

Keywords

• Medical practice management
• Specialist medical software
• Electronic health records
• Prescription decision support
• Medical billing software

Headquarters

HQ city

Rennes

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription - Classique Plan: Base subscription tier offering patient record management, medical document entry, DMP access, LAP VIDAL with e-prescription, secure digital prescriptions, remote questionnaires, secure health messaging, and statistics module. Priced at €189/month annually or €204/month on 12-month payment.
2. Software Subscription - Clé en main (All-in-One) Plan: Premium tier including all Classique features plus integrated teletransmission and billing, electronic health claim forms (SESAM Vitale), and treasury management with NOÉMIE returns. Priced at €209/month annually or €224/month on 12-month payment.
3. Software Subscription - Sur mesure (Custom) Plan: Customizable plan allowing customers to compose their own Follow package. Starting at €157/month annually or €172/month on 12-month payment. Note: Not eligible for DONUM structure bonus without LAP VIDAL.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Follow provides a cloud-based medical practice management platform (LGC – Logiciel de Gestion de Cabinet) for French medical specialists, delivering patient record management, prescription assistance, scheduling, secure inter-professional messaging, document management, electronic billing via SESAM Vitale, DMP access, and a scientific research module. The platform is sold as a SaaS subscription on three tiers (Classique, Clé en main, Sur mesure) priced between €157 and €224 per month, with regulatory certifications (Sécur Vague 1, HDS, LAP, RGPD) covering the French healthcare IT stack.

Product overview

Follow is a cloud-based medical practice management platform designed for medical specialists in France. The platform operates as a unified solution built around a core LGC (Logiciel de Gestion de Cabinet) product, with three subscription tiers: Classique (base package at €189/month with LAP VIDAL), Clé en main (full package at €209/month with teletransmission), and Sur mesure (customizable starting at €157/month). The platform integrates 8 core modules: Patient Reception (Accueil des Patients), Patient Monitoring (Suivi des Patients), Prescription Assistance (Aide à la Prescription) with VIDAL integration, Calendar/Scheduling (Calendrier), Billing & Payment (Facturation & Paiement) with SESAM Vitale, Secure Messaging (Messagerie Sécurisée), Document Management (Gestion des Documents), and Scientific Research (Recherche Scientifique). The software is certified Ségur Vague 1 by ANS and supports 26 medical specialties.

Differentiator

Problem solved

Functional benefit

Products and services

• Follow LGC (Logiciel de Gestion de Cabinet) Cloud-based medical practice management platform purpose-built for French medical specialists across 26 disciplines, providing patient dossier management, appointment scheduling, prescription assistance with VIDAL, secure inter-professional messaging, document management, electronic billing and teletransmission via SESAM Vitale, DMP access, and a scientific research module. Hosted on HDS-certified Google Cloud Platform with Sécur Vague 1 referencing.

Quantifiable outcome

• 45% reduction in keyboard input for healthcare professionals
• +3 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• GCP (Google Cloud Platform)coreTechnology or IntegrationCloud infrastructure provider hosting Follow's servers. GCP is certified by the French Minister of Health as a health data host, enabling compliant storage of medical data on certified cloud infrastructure.
• VIDALcoreTechnology or IntegrationIntegrated drug database providing prescription assistance with real-time drug interaction alerts, contraindication warnings, and allergy checks to improve prescription safety and reduce medical errors.
• Sésam VitalecoreTechnology or IntegrationFrench electronic health insurance claim system integrated for teletransmission of medical invoices and settlement with health insurance funds, enabling streamlined billing workflows.
• DMP (Dossier Médical Partagé)coreTechnology or IntegrationIntegrated access to French shared medical record system, enabling healthcare professionals to access and contribute to patients' centralized medical files for improved care coordination.

Scale indicators10 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Weda: French cloud-based medical practice management software serving physicians and specialists. Most direct competitor in the French EHR market with similar scope (patient records, prescription assistance, billing) and Ségur referencing. Directly comparable as it serves the same specialist and GP segment in France with cloud delivery.
• Maiia (formerly Hellodoc): French practice management platform combining appointment booking, teleconsultation, and EHR for healthcare professionals. Directly comparable as it offers similar cloud-based medical practice software to French professionals with Ségur referencing, and competes for the same specialist customer base.

Broad incumbents

• Cegedim: Established French health technology group offering medical software suites (Crossway, etc.) and healthcare data services to physicians, pharmacies, and healthcare enterprises. Comparable as it provides EHR/practice management software to French medical professionals, though with a broader portfolio and longer enterprise track record than Follow.
• Doctolib: France's leading health technology platform with dominant consumer-side brand in appointment booking, now expanding into physician practice management. Comparable as it serves French healthcare professionals with practice software, but operates at vastly larger scale across both patient and provider sides, including general practitioners where Follow does not compete.
• Epic Systems: Dominant US electronic health records vendor serving large hospital systems and increasingly specialty practices. Comparable as a medical software incumbent in the practice management/EHR space, though operating at vastly larger scale and focused on US enterprise health systems rather than French independent specialists.
• athenahealth: US-based cloud medical practice management platform serving physician practices with EHR, billing, and patient engagement tools. Comparable as it offers the same SaaS-based practice management model Follow uses, though serving US specialists and groups rather than French ones.
• CompuGroup Medical: European health technology company providing practice management software, hospital information systems, and ePrescribing solutions across multiple European countries. Comparable as it offers similar medical practice management SaaS to physicians in Europe, though at much larger scale and broader geographic footprint than Follow.

Regional players

• Maincare Solutions: French health IT vendor offering EHR and practice management solutions primarily to hospitals and healthcare facilities. Comparable as a French health IT vendor with practice management offerings, though focused on larger hospital clients rather than independent specialist practices.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@Followhealth
• Facebookfacebook.com/FollowOfficiel
• LinkedInlinkedin.com/company/fwhealth
• Instagraminstagram.com/app.follow.fr
• Xx.com/followhealthpro

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Follow